Fortinet FortiSOAR Reviews

We use the solution as a middleware for orchestrations and integrations from a single console. 

The solution is easy to implement and includes 450 built-in connectors.

You can push policies without needing to access the firewall. 

It is easy to monitor an environment because alerts can be classified as low, medium, or high priority. 

The fabrication, management, and communication across a single platform is beautiful. The end-to-end format handles switching endpoints, security, and firewalls. 

The licensing model could be better. 

The technology and integrations are important so should continue to be enhanced. 

Our company has been using the solution for one year in our test lab.

For the last eight years, we have been one of the big Fortinet partners in the Bangladesh region. We partner with five of the world's premium products and implement any solution of interest to our customers. 

The stability and security are good in Bangladesh where Fortinet and Palo Alto are the top two products in the market. Mechanisms and situations are different by geographic location. 

For example, the USA has different mechanisms than Bangladesh so their top products might differ. In the UK, maybe Sophos is the best product. It all depends on who uses it and the technologies available. 

The solution is scalable. It is important to know how to size the solution and deploy it properly in the network or your client will suffer. 

The setup is not complex. If you have familiarity with the technology, setup will be easy. 

Nothing is tough or easy for any product, but knowledge should be clear about the solution.

We implemented the solution in-house for our test lab. 

The solution offers both licensing and subscription models that are similar in price to other products.

Our company works with many products including the solution, Cisco, Palo Alto, and Juniper. We assess our customer's network and recommend the best solution. 

I recommend the solution because of its fabrications and built-in connectors that allow it to integrate with many products. 

I rate the solution an eight out of ten. 

Our government clients need the solution to automate the attacks and threats they receive. The clients use the tool to integrate their security posture.

The solution's most valuable feature is playbook creation, which allows us to integrate all data ingestion into the same platform.

The solution lacks proper documentation, so we have to test and trial each playbook and integration. Because of that, we are facing many challenges. There are too many connectors that are not available on the documents.

I have been using Fortinet FortiSOAR for six months.

We sometimes faced server issues, and the SMTP protocol got disconnected a few times. We faced many issues and had to restart the server every time. When in production, the client wouldn't let us restart the server, so we had to wait another day to restart it.

I rate the solution’s stability a five out of ten.

I rate the solution a seven out of ten for scalability.

The solution's technical support is not good. The support team provides late replies, and I think they don't have proper engineers.

Neutral

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven out of ten.

The solution's integrated CICD pipelines and Ansible and YAML playbooks are the most effective in automating the security tasks.

The solution was pre-installed. We just needed to do the technical assistance and admin work, like creating playbooks. The solution's implementation and installation were already done. It was already integrated and connected with FortiEDR and Active Directory. We just wanted to check the data ingestion flow and whether Fortinet FortiSOAR could capture everything.

Overall, I rate the solution a six out of ten.

We use the product for security. 

Fortinet FortiSOAR should improve its analysis. 

I have been working with the solution for three years. 

I rate the product's stability a nine out of ten. 

I rate the tool's scalability an eight out of ten. 

We have deployed Fortinet FortiSOAR on the cloud, and installation was easy. 

Fortinet FortiSOAR is expensive. 

I rate the product a nine out of ten. 

The primary use case of this solution is for security and for using FortiSOAR with FortiSIEM for connecting logs and analysis. We are resellers and partners of Fortinet. 

I like that the solution is integrated with FortiAnalyzer, it's the best feature. 

The solution doesn't connect well with the network devices, with FortiNAC. It's also a very expensive product and I've found that the Fortinet engineers don't have much experience with the product and they require training, particularly when dealing with enterprise organizations. 

The solution is stable.

The solution is scalable.

In general, this product is expensive. I think maintenance requires a minimum of three people.

I recommend this solution. If a customer is looking at FortiSIEM, it's better to take FortiSOAR to reduce the number of people or the employees working and monitoring FortiSIEM. 

I rate this solution six out of 10

We are in the initial stages with the use of Fortinet FortiSOAR.

I have found that Fortinet FortiSOAR needs a lot of improvement. The Orchestration needs to be improved.

Most of its functionalities are yet to be operational, I have tried to click on the icons but they do not work.

I have been using Fortinet FortiSOAR for approximately one year.

I would rate the performance of Fortinet FortiSOAR a 4 out of five.

The initial setup is complicated. The APIs are not able to be used easily, they claim to have integration. When it comes up to the next firmware, there are some challenges.

The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines. 

The reputation of the brand is very good.

You have a lot of Fortinet products. You can choose Fortinet FortiSOAR or you wait for them to improve the product a little more as it is needed.

I rate Fortinet FortiSOAR a five out of ten.

The primary use case of this solution is as a next-generation firewall. It is used to restrict the breach that will occur from any particular malicious server command or control. 

The primary focus is to save the customer's confidential data and break the connection.

The most valuable features are the playbooks that allow you to take action immediately after the approval of the analytics and anomalies.

It has a quick detection and response time.

The area that needs improvement is integration with multiple third-party vendors. For example, if you have customers who are using the CheckPoint firewall or Sophos firewall, and they are forwarding any logs to the Syslog format system, it should re-automate though the third-party firewall or any third-party proxy.

In the next release, I would like to see UEBA included. User entity behavior analytics is very important. Also, I would like to have the UEBA integrated with the cloud, making it accessible from any specified region. This would be very helpful for our customers.

I have been working with FortiSOAR for five years.

After the new hardware and software were launched, it became more stable.

It's now scalable since the new release.

Technical support is good.

Depending on what hour you are calling, it may take some time. If you are calling within the same time zone then it 's fine, but if you are calling from Africa for example, it will be rerouted to another region.

I was not a part of the initial setup. I only saw the demo and it seems that it is easy, rather than complex.

Now that I have more hands-on experience, I see that it is easy to manage and configure.

Pricing is fine compared to other solutions.

I am a Fortinet certified engineer.

Depending on the customer's requirements, and based on their RFP demand and budget, I would recommend this product.

I would rate this solution an eight out of ten.

I use Fortinet FortiSOAR for monitoring my internal system logs.

The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies.

Fortinet FortiSOAR's dashboard is not easy to understand.

I have been using Fortinet FortiSOAR for around four months.

Around ten users are using the solution in our organization.

Fortinet FortiSOAR's initial setup is easy.

Fortinet FortiSOAR is an expensive solution.

Our company decided to use Fortinet FortiSOAR because of the malicious IP and some threats that entered the internal network. Our organization uses the solution for security purposes.

Overall, I rate Fortinet FortiSOAR a five out of ten.

We primarily use this solution with our clients for security operations.

The solution has many connectors, which is quite helpful.

It's easy to integrate the product with others.

The product can be automated for network security purposes. The solution offers a great security automation response.

I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it.

The stability of the solution is good. It's not buggy or glitchy. It doesn't freeze. We're satisfied with the level of stability provided.

We have a local distributor for Fortinet that we contact when we need assistance with something technical. They're excellent when it comes to helping us. They're responsive and knowledgeable. I'd rate them very highly.

We've used Splunk in the past, however, we haven't used it in about two years.

The initial setup is not complex. It's straightforward. We found it to be quite easy to install.

It takes about one month to install everything. It's pretty quick. It also takes about one week to create a playbook and educate clients on the use of the device.

We help our clients implement this solution within their organizations.

We're a Fortinet partner.

We're security integrators in Thailand, with clients in the banking and retail sectors, among other industries.

I'm not sure if we're using the latest version of the solution or not.

I'd recommend the solution. I've installed many products, and I believe Fortinet to be one of the best of them.

I would rate the solution five out of ten.