We primarily use the solution as an access point.
Network Engineer at Saudi Customs
Works well, is easy to use, and makes for a good access point
Pros and Cons
- "The solution is easy to use."
- "Technical support could be improved. They could respond a bit faster."
What is our primary use case?
What is most valuable?
The solution is easy to use. It's very, very user-friendly.
The product has been working fine.
The access point capabilities are good.
What needs improvement?
Technical support could be improved. They could respond a bit faster. Right now, they are slow.
For how long have I used the solution?
I've been using the solution for ten years at this point. It's been a decade or so.
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What do I think about the stability of the solution?
I can't speak to the stability of the solution, although I don't have any knowledge of any issues with the solution.
What do I think about the scalability of the solution?
I can't speak to the scalability of the solution. I haven't attempted to scale it and have never heard of an attempt at our company.
We do use it in a number of our buildings. It's used in maybe 100-150 buildings.
We'll likely continue to use the solution.
How are customer service and support?
Technical support is average. It's not the best, however, it's also not outstanding. We're basically satisfied with their level of support. However, they are not exactly fast.
Which solution did I use previously and why did I switch?
We use Redline from point to point, for the wireless technology.
How was the initial setup?
The solution was in place before I arrived at the organization. Therefore, I wasn't a part of the implementation process. I can't speak to how easy or difficult it was to implement or how long it took to deploy.
What's my experience with pricing, setup cost, and licensing?
I'm not aware of the arrangements for licensing agreements or costs. It's not part of my responsibilities and therefore I don't have access to that information.
What other advice do I have?
We don't use the latest version of the solution.
I'd recommend the solution to other organizations.
I'd rate the solution at an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Executive at a leisure / travel company with 201-500 employees
Easy to use and integrate
Pros and Cons
- "HPE Wireless is easy to use. Integration is not an issue. It is easy to integrate HPE Wireless with any operating system and other brands of switches."
- "The HPE Wireless dashboard could be more user-friendly."
What is our primary use case?
We are using HPE Wireless for endpoint connections in our office. All of the notebook and mobile users work with it, so in total, it's around 50 users or fewer.
What is most valuable?
HPE Wireless is easy to use. Integration is not an issue. It is easy to integrate HPE Wireless with any operating system and other brands of switches.
What needs improvement?
The HPE Wireless dashboard could be more user-friendly.
For how long have I used the solution?
I've been using HPE Wireless for several years.
What do I think about the stability of the solution?
HPE Wireless is very stable.
How are customer service and support?
Technical support is great. When we initiate a ticket, they respond quickly with help troubleshooting, and they're very friendly.
How was the initial setup?
Installing HPE Wireless is straightforward, but we still run into difficulties sometimes. The last time we installed it, it took about two hours. The vendor helped us.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, HPE Wireless is quite reasonable.
What other advice do I have?
I rate HPE Wireless 10 out of 10. I would recommend it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Wireless WAN
December 2024
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General Coordinator at Telkonet
Good technical support, easy to set up, and stable
Pros and Cons
- "We've found the scalability to be good."
- "Sometimes it can be difficult to find the right sizing."
What is our primary use case?
We primarily use the solution for wireless connectivity.
We are working in an integrated company in Turkey and lots of projects that we are working on are using this product.
What is most valuable?
The initial setup is simple if you do a proper rollout and explain everything to the client.
The product is quite stable.
We've found the scalability to be good.
The technical support team has been quite helpful and responsive.
What needs improvement?
Sometimes it can be difficult to find the right sizing.
It would be ideal if they developed more industrial synergies on the market.
For how long have I used the solution?
I've used the solution for a number of years. It's easily been over ten. I've used it for quite a while.
What do I think about the stability of the solution?
The stability of the solution is quite good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The product can scale. If you are a company that needs to expand, you can do so.
How are customer service and technical support?
We have a big technical team in our company. Lots of our engineers have Aruba certification, for example. They are well trained. However, when and if we need to reach out directly to Aruba about HPE Wireless, their team is quick to respond and very knowledgeable. They have been great and we are satisfied with their level of service.
Which solution did I use previously and why did I switch?
I am using both Huawei Wireless and HP Wireless WAN. We also use Cisco.
How was the initial setup?
The initial setup can be complex, however, if you organize everything beforehand, it can be quite straightforward.
What's my experience with pricing, setup cost, and licensing?
Its pricing is not the best price on the market as Huawei and Ubiquiti are cheaper. The Aruba technology is comparable to Cisco. When we compare the prices to Cisco, they have better pricing on projects. Huawei prices are cheaper than the Cisco and Aruba however, if the Aruba sales team supports us, they can get us the best price for the project.
What other advice do I have?
We're a partner. We help clients install this product into their environments.
Mostly, we use the private cloud in Turkey, however, often hybrid deployments are also used.
I'd rate the solution at an eight out of ten. For the most part, we are quite satisfied with the capabilities and the level of service we are provided.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Managing Director at P & P Enterprise Solution Co.,Ltd.
High quality, plenty of features, and simple setup
Pros and Cons
- "The most valuable features of HPE Wireless WAN are high quality and capability."
- "The price of HPE Wireless WAN should be reduced."
What is our primary use case?
We are using HPE Wireless WAN in hospitals and governments to serve the network connection to devices, such as phones.
What is most valuable?
The most valuable features of HPE Wireless WAN are high quality and capability.
What needs improvement?
The price of HPE Wireless WAN should be reduced.
For how long have I used the solution?
I have been using HPE Wireless WAN for approximately eight years.
What do I think about the stability of the solution?
HPE Wireless WAN is highly stable.
What do I think about the scalability of the solution?
We have approximately 200 devices connected to the solution.
How are customer service and support?
The solution is very effective and because of this, I have never had to open up a ticket to support.
How was the initial setup?
The setup of HPE Wireless WAN is not complex. It took us approximately one month to deploy the solution with 200 devices.
What's my experience with pricing, setup cost, and licensing?
The price of HPE Wireless WAN is high.
What other advice do I have?
I rate HPE Wireless WAN a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Network Administrator at a real estate/law firm with 201-500 employees
Flexible, easy to install, and reliable
Pros and Cons
- "The most valuable feature of this solution is flexibility."
- "The installation is easy. However, my implementation is complicated and you would need special training to complete it."
What is our primary use case?
We use the HPE Wireless WAN as part of our overall networking solution.
What is most valuable?
The most valuable feature of this solution is flexibility.
For how long have I used the solution?
I have been using this solution for approximately five years.
What do I think about the stability of the solution?
I have never had an issue with stability.
What do I think about the scalability of the solution?
The solution is scalable.
At the height of our daily usage, there are approximately 500 users.
Which solution did I use previously and why did I switch?
I have previously used Aruba and Cisco solutions.
How was the initial setup?
The installation is easy. However, my implementation is complicated and you would need special training to complete it.
What about the implementation team?
I used an internal team of two that does the implementation of the solutions.
What's my experience with pricing, setup cost, and licensing?
The solution is quite expensive. You have to pay for every node and it can get expensive fast, it is approximately £3,000 per month.
What other advice do I have?
I recommend this solution to others.
I rate HPE Wireless WAN an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Operations Manager at a tech services company with 51-200 employees
Simple to configure with good management visibility and helpful technical support
Pros and Cons
- "Setting up the solution initially is very easy."
- "I would say that the integration with other vendors in areas such as management or the visibility of other vendors in the management tools could be improved."
What is our primary use case?
We primarily use it with government organizations or in healthcare.
What is most valuable?
The simplicity of the configuration process is very useful to us.
The visibility of the management is great.
The features are excellent.
We find the security to be very good.
Setting up the solution initially is very easy.
Stability has been great so far.
Users can scale the solution if they need to.
Technical support is helpful.
What needs improvement?
I would say that the integration with other vendors in areas such as management or the visibility of other vendors in the management tools could be improved.
Overall, I'm good with what is on offer right now.
For how long have I used the solution?
I've been using the solution for about five or six years at this point. It's been a while now.
What do I think about the stability of the solution?
Stability in general is quite good. I can't recall coming across bugs or glitches. It doesn't seem to crash or freeze. It's very reliable.
What do I think about the scalability of the solution?
The solution scales very well.
We have about 4,000 users on the product at this time.
We do have plans to increase usage in the future.
How are customer service and support?
Technical support has been very good. We are quite satisfied with the level of service we get.
Which solution did I use previously and why did I switch?
We just use HP and Aruba at this time.
How was the initial setup?
I have found the initial implementation to be very simple and quite straightforward. A company shouldn't have any issues handling the process.
The deployment itself took two or three days. To deploy the solution, we needed about ten people.
What about the implementation team?
We used a reseller and they assisted with the initial implementation. We did not do it ourselves.
What's my experience with pricing, setup cost, and licensing?
We pay a yearly licensing fee. It's just a standard fee with no additional costs.
What other advice do I have?
We're a partner.
I'd advise new users to just try the new models. Don't be afraid of implementing the new features and try to integrate with clear paths and other security solutions from Aruba to obtain a better outcome.
I would rate the solution at a ten out of ten overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of IT Network Division at Panorinformatika
Supports latest technology, highly reliable, and provides helpful technical support
Pros and Cons
- "The most valuable features of this solution are it supports the newest virus technology, which helps with bandwidth, and is very stable."
- "In the next release of the solution, there should be better integration with other platforms."
What is our primary use case?
This solution is used for network access with updated features.
What is most valuable?
The most valuable features of this solution are it supports the newest virus technology, which helps with bandwidth, and is very stable. They are able to provide many different types of EPS in different situations, such as indoor and outdoor. Additionally, they provide a higher level of services compared to other solutions.
What needs improvement?
In the next release of the solution, there should be better integration with other platforms.
For how long have I used the solution?
I have been using this solution for approximately two years.
What do I think about the stability of the solution?
I find the solution stable.
What do I think about the scalability of the solution?
The solution is scalable. We have more than 100 customers using it.
How are customer service and technical support?
The support of the solution is great and we are very satisfied with it.
How was the initial setup?
The installation of the solution was very simple and took only a couple of minutes.
What about the implementation team?
We have approximately 15 administrators for the deployments and maintenance.
What's my experience with pricing, setup cost, and licensing?
There is a license for this solution and the license is normally paid annually but this depends on the contract.
What other advice do I have?
I rate HPE Wireless WAN a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Senior Manager, Information Technology at a university with 201-500 employees
Helpful technical support, stable, and straightforward installation
Pros and Cons
- "The support has been responsive and helpful."
- "The scalability is good, but it could improve."
What is our primary use case?
We are using HPE Wireless WAN for network security.
For how long have I used the solution?
I have been using HPE Wireless WAN for approximately 10 years.
What do I think about the stability of the solution?
The solution is scalable.
What do I think about the scalability of the solution?
The scalability is good, but it could improve.
We have approximately 200 locations using this solution.
How are customer service and technical support?
The support has been responsive and helpful.
How was the initial setup?
The installation is straightforward and can take approximately four hours.
What about the implementation team?
I did the implementation of the solution myself.
We have a two-person team for the maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
We have been satisfied with the price.
What other advice do I have?
I would recommend this solution to others, HPE Aruba is one of the best in the world. We are using an older version and I would advise others to implement the newest one.
I rate HPE Wireless WAN an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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