HPE Wireless WAN Reviews, Competitors and Pricing

reviewer1444248

Insolvency Practitioner and Director at a financial services firm with 11-50 employees

May 24, 2021

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Complex to setup, doesn't integrate well with Microsoft, and the technical support is appalling

Pros and Cons

"It's easy to use."

"The scalability and the support could be better."

What is our primary use case?

We primarily use this solution to back up everything and we use it for sharing files.

What is most valuable?

It's easy to use.

What needs improvement?

The initial setup could be simplified.

The integration with Microsoft could be improved.

The scalability and the support could be better.

For how long have I used the solution?

I have been using this solution for 18 months.

We are using the latest version.

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What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

I wouldn't say that this solution is massively scalable. The scalability could be improved.

We have 24 users in our organization.

In the foreseeable future, we have plans to continue using this solution.

How are customer service and support?

Technical support is appalling.

How was the initial setup?

The initial setup was very complex. There were many problems integrating with Microsoft.

It took a good few weeks to deploy.

What about the implementation team?

We had the help of a consultant.

What's my experience with pricing, setup cost, and licensing?

We don't pay a licensing fee, we purchased the product.

What other advice do I have?

I would not recommend this solution to others because of the initial issues.

Because of the issues with the installation and the integration, I would rate this solution a two out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

reviewer1476927

Owner at a tech services company with 11-50 employees

Feb 28, 2021

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Good performance, robust, easy to use, but it could be faster

Pros and Cons

"The performance is good."

"It should be a faster device."

What is our primary use case?

I use this solution for communication inside my office.

What is most valuable?

The performance is good.

It is easy to use.

What needs improvement?

I would like for it to be faster. It should be a faster device.

For how long have I used the solution?

I have been using this solution for two years.

The version that I am using is two years old.

What do I think about the stability of the solution?

It's quite stable. I have not experienced any issues.

What do I think about the scalability of the solution?

It's a scalable product. We have 63 users in our organization.

At this point, we have plans to continue using it but that can change within the next five years.

How are customer service and technical support?

I have not contacted technical support. It is handled by a different department, but they are customer-friendly and knowledgeable.

Which solution did I use previously and why did I switch?

Previously, I was not using another solution.

How was the initial setup?

It was approximately a week before we could start to use it.

What about the implementation team?

The solution was installed through the service provider.

What's my experience with pricing, setup cost, and licensing?

I find the price to be reasonable.

We have to pay the licensing fees but it comes with a five warranty.

What other advice do I have?

I am in a position where I can recommend this solution. I am just an end-user, I don't have enough experience.

I would rate HPE Wireless WAN a seven out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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