This solution is used for network access with updated features.
Head of IT Network Division at Panorinformatika
Supports latest technology, highly reliable, and provides helpful technical support
Pros and Cons
- "The most valuable features of this solution are it supports the newest virus technology, which helps with bandwidth, and is very stable."
- "In the next release of the solution, there should be better integration with other platforms."
What is our primary use case?
What is most valuable?
The most valuable features of this solution are it supports the newest virus technology, which helps with bandwidth, and is very stable. They are able to provide many different types of EPS in different situations, such as indoor and outdoor. Additionally, they provide a higher level of services compared to other solutions.
What needs improvement?
In the next release of the solution, there should be better integration with other platforms.
For how long have I used the solution?
I have been using this solution for approximately two years.
Buyer's Guide
Wireless WAN
February 2025
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What do I think about the stability of the solution?
I find the solution stable.
What do I think about the scalability of the solution?
The solution is scalable. We have more than 100 customers using it.
How are customer service and support?
The support of the solution is great and we are very satisfied with it.
How was the initial setup?
The installation of the solution was very simple and took only a couple of minutes.
What about the implementation team?
We have approximately 15 administrators for the deployments and maintenance.
What's my experience with pricing, setup cost, and licensing?
There is a license for this solution and the license is normally paid annually but this depends on the contract.
What other advice do I have?
I rate HPE Wireless WAN a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Senior Manager, Information Technology at a university with 201-500 employees
Helpful technical support, stable, and straightforward installation
Pros and Cons
- "The support has been responsive and helpful."
- "The scalability is good, but it could improve."
What is our primary use case?
We are using HPE Wireless WAN for network security.
For how long have I used the solution?
I have been using HPE Wireless WAN for approximately 10 years.
What do I think about the stability of the solution?
The solution is scalable.
What do I think about the scalability of the solution?
The scalability is good, but it could improve.
We have approximately 200 locations using this solution.
How are customer service and technical support?
The support has been responsive and helpful.
How was the initial setup?
The installation is straightforward and can take approximately four hours.
What about the implementation team?
I did the implementation of the solution myself.
We have a two-person team for the maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
We have been satisfied with the price.
What other advice do I have?
I would recommend this solution to others, HPE Aruba is one of the best in the world. We are using an older version and I would advise others to implement the newest one.
I rate HPE Wireless WAN an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Wireless WAN
February 2025
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Insolvency Practitioner and Director at a financial services firm with 11-50 employees
Complex to setup, doesn't integrate well with Microsoft, and the technical support is appalling
Pros and Cons
- "It's easy to use."
- "The scalability and the support could be better."
What is our primary use case?
We primarily use this solution to back up everything and we use it for sharing files.
What is most valuable?
It's easy to use.
What needs improvement?
The initial setup could be simplified.
The integration with Microsoft could be improved.
The scalability and the support could be better.
For how long have I used the solution?
I have been using this solution for 18 months.
We are using the latest version.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
I wouldn't say that this solution is massively scalable. The scalability could be improved.
We have 24 users in our organization.
In the foreseeable future, we have plans to continue using this solution.
How are customer service and technical support?
Technical support is appalling.
How was the initial setup?
The initial setup was very complex. There were many problems integrating with Microsoft.
It took a good few weeks to deploy.
What about the implementation team?
We had the help of a consultant.
What's my experience with pricing, setup cost, and licensing?
We don't pay a licensing fee, we purchased the product.
What other advice do I have?
I would not recommend this solution to others because of the initial issues.
Because of the issues with the installation and the integration, I would rate this solution a two out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at a tech services company with 11-50 employees
Good performance, robust, easy to use, but it could be faster
Pros and Cons
- "The performance is good."
- "It should be a faster device."
What is our primary use case?
I use this solution for communication inside my office.
What is most valuable?
The performance is good.
It is easy to use.
What needs improvement?
I would like for it to be faster. It should be a faster device.
For how long have I used the solution?
I have been using this solution for two years.
The version that I am using is two years old.
What do I think about the stability of the solution?
It's quite stable. I have not experienced any issues.
What do I think about the scalability of the solution?
It's a scalable product. We have 63 users in our organization.
At this point, we have plans to continue using it but that can change within the next five years.
How are customer service and technical support?
I have not contacted technical support. It is handled by a different department, but they are customer-friendly and knowledgeable.
Which solution did I use previously and why did I switch?
Previously, I was not using another solution.
How was the initial setup?
It was approximately a week before we could start to use it.
What about the implementation team?
The solution was installed through the service provider.
What's my experience with pricing, setup cost, and licensing?
I find the price to be reasonable.
We have to pay the licensing fees but it comes with a five warranty.
What other advice do I have?
I am in a position where I can recommend this solution. I am just an end-user, I don't have enough experience.
I would rate HPE Wireless WAN a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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