The solution's most valuable feature is incorporation with SRv6 technology. It has helped us build a 5G network.
IP Datacom Enginer at Groupe isi
Has an easy initial setup process and works effectively in building a 5G network
Pros and Cons
- "It is a robust and efficient solution."
- "They should include features like IPS for security and response."
What is most valuable?
What needs improvement?
They should include features like IPS for security and response.
For how long have I used the solution?
We have been using the solution for three years.
How are customer service and support?
The solution's technical support is efficient and available 24/7.
Buyer's Guide
Huawei Enterprise Routers
October 2024
Learn what your peers think about Huawei Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup process is easy. The time taken for deployment varies depending on the project requirements.
What's my experience with pricing, setup cost, and licensing?
The solution's price is reasonable.
What other advice do I have?
The solution is robust and efficient. It works well for building an enterprise network, a carrier backbone network, or a cloud network. I rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Enterprise System Engineer at Bridgetech PLC
Scalable product with good technical support services
Pros and Cons
- "The product’s technical support team is responsive."
- "The product’s performance could be better."
What is our primary use case?
We use Huawei Enterprise Routers for providing connections to environment architecture.
What needs improvement?
The product’s performance could be better. Sometimes, the active device fails, and we have to pause or switch routers off. Additionally, there could be discounts on pricing for the enterprise version.
For how long have I used the solution?
We have been using Huawei Enterprise Routers for two to five years.
What do I think about the stability of the solution?
The product’s power mode is sometimes not stable.
What do I think about the scalability of the solution?
I rate the product’s scalability an eight out of ten.
How are customer service and support?
The product’s technical support team is responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Lenovo and HP earlier.
How was the initial setup?
Working with too many cache files while deploying the product is challenging. It takes a few hours to a day to configure. I provide maintenance support for customers.
What's my experience with pricing, setup cost, and licensing?
The product is inexpensive, but there is an extra cost for replacement of the device.
What other advice do I have?
I rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
Huawei Enterprise Routers
October 2024
Learn what your peers think about Huawei Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
IT Support Engineer at MicroAccess Limited
A universally compatible solution that requires in-depth knowledge due to lack of effective technical support
Pros and Cons
- "This product uses a non-proprietary command line, which makes it compatible across many different systems."
- "It would be better if local storage management was more flexible, so that unused data could be easily removed."
What is our primary use case?
We use the solution as part of our data center, and also for data replication to provide disaster recovery for our clients.
What is most valuable?
This product uses a non-proprietary command line, which makes it compatible across many different systems.
What needs improvement?
The integration process of the solution could be improved, to reduce the amount of reconfiguration needed.
Also, it would be better if local storage management was more flexible, so that unused data could be easily removed.
For how long have I used the solution?
We have been using the solution for three to four years.
What do I think about the stability of the solution?
We have found the solution to be stable.
What do I think about the scalability of the solution?
The solution is scalable, but integrating new nodes into the cluster may be challenging.
How are customer service and support?
We found that working with technical support was difficult due to a language barrier, and this needs to be improved.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of the solution was straightforward, but it took several weeks to fully deploy in order to get the usable storage levels right.
What about the implementation team?
The solution was implemented through a vendor team, so that they could troubleshoot any issues that arose.
What other advice do I have?
Deployment and maintenance of the product can be carried out by one person, but they would need to have in-depth knowledge of the solution.
The solution is unique in terms of commands, and how to configure the devices. So I would recommend that anyone looking at this solution makes sure they really understand the product for it to be effective.
I would rate this solution as six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Technical Support Manager at kiriazi
Unstable, needs frequent reconfiguring, but the price is fair
Pros and Cons
- "Overall we have found the solution to be satisfactory."
- "We have found we have to restart the routers or reconfigured them a lot of the time, this issue should improve. The quality of the hardware needs to be more durable."
What is most valuable?
Overall we have found the solution to be satisfactory.
What needs improvement?
We have found we have to restart the routers or reconfigured them a lot of the time, this issue should improve. The quality of the hardware needs to be more durable.
For how long have I used the solution?
I have been using the solution for approximately three years.
What do I think about the stability of the solution?
There needs to be an improvement in the area of stability with this solution.
What do I think about the scalability of the solution?
The scalability could be better.
What about the implementation team?
We have a team of two engineers that do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is fair.
What other advice do I have?
I would recommend this solution to others if they have the budget for it.
I rate Huawei Enterprise Routers a five out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT DevOps Engineer at Rpc Data
A cheap solution that is easy to configure and connect to access points
Pros and Cons
- "I use the product to connect to various access points to extend my network."
- "The internet speed reduces throughout the day. The tool is not stable."
What is our primary use case?
I use the product to connect to various access points to extend my network.
What needs improvement?
The internet speed reduces throughout the day. The tool is not stable.
For how long have I used the solution?
I have been working with the product for two years.
What do I think about the stability of the solution?
The tool is not stable.
What do I think about the scalability of the solution?
The product is stable since you can expand your network by connecting with other Huawei routers or other brand routers. I would rate the product's scalability an eight out of ten. I am the single person using the tool.
How was the initial setup?
There was a learning curve for me for the tool's setup since I have to go through its documentation.
What about the implementation team?
I did the tool's deployment myself without the need for a technical team.
What was our ROI?
We have seen ROI with the product's use.
What's my experience with pricing, setup cost, and licensing?
The tool's licensing is yearly.
What other advice do I have?
I would rate the solution a nine out of ten. The product is cheaper and easier to configure.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Datacenter Systems and Solutions at a engineering company with 1,001-5,000 employees
Good performance with simple CLI codes
Pros and Cons
- "The solution offers good customer support and good performance."
- "The configuration is complex and should be simplified."
What is our primary use case?
Our clients needed to deploy a student management system that included a head office and several branches and included an additional SD-WAN solution for the routers. We are a reseller and partner of Huawei and provide support to our clients. I'm a system engineer.
What is most valuable?
The solution offers good customer support, ease of deployment, and good performance.
What needs improvement?
There are some complexities with the configuration; if they could improve that it would make a big difference.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
The solution is generally stable. Of course there could be issues down the line with patching support or software upgrades but for now we're happy and everything works well.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Technical support provided a quick response.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is straightforward, the CLI codes are simple. We prepared the low-level design in advance, so deployment just took a few days.
What's my experience with pricing, setup cost, and licensing?
We've taken out a three-year license that includes support. The licensing is not cheap but it's a fair price.
What other advice do I have?
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner/reseller
M. I. S. Manager at a manufacturing company with 201-500 employees
Integrates well, scalable, and stable
Pros and Cons
- "I have been able to connect the solution to many platforms such as Windows, Apple, and Android."
What is our primary use case?
I used the solution for those who connect to it to have internet access.
What is most valuable?
I have been able to connect the solution to many platforms such as Windows, Apple, and Android.
For how long have I used the solution?
I have been using the solution for two months.
What do I think about the stability of the solution?
I have found the solution to be stable.
What do I think about the scalability of the solution?
I have four users using the solution and it has worked well in terms of scalability. I have connected up to eight devices at a time and it has been operating well.
How are customer service and technical support?
I have not had any issues that I would need to have contacted the support.
Which solution did I use previously and why did I switch?
I have used D-Link in the past.
How was the initial setup?
The installation was easy, you put the SIM card in and connect.
What about the implementation team?
I installed the solution myself and it only takes approximately five min.
What's my experience with pricing, setup cost, and licensing?
There is no licence for this solution, but the solution could be cheaper.
What other advice do I have?
I am going to continue using the solution in the future, it has been working good for me.
I rate Huawei Enterprise Routers a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Engineer at Newave Hi Tech Solutions Plc
Stronger technical support than other competitors, stable, with cheaper price point
Pros and Cons
- "The scalability is good."
- "The only problem I see is configuration loss."
What is our primary use case?
I use it for enterprise campus network solutions.
What needs improvement?
The only problem I see is configuration loss. Sometimes you configure it and it loses the connection, so you have to do it again.
For how long have I used the solution?
I have been using Huawei Enterprise Routers for more than four years.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
I think technical support is better than others. I think it is better than Cisco or HP. I think the company has local Huawei companies and it is easy for us to communicate with them.
What's my experience with pricing, setup cost, and licensing?
The pricing is cheaper than other competitors.
What other advice do I have?
I would rate Huawei Enterprise Routers an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Download our free Huawei Enterprise Routers Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
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Buyer's Guide
Download our free Huawei Enterprise Routers Report and get advice and tips from experienced pros
sharing their opinions.
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