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Khine Shein Win - PeerSpot reviewer
Infrastructure Manager at a retailer with 501-1,000 employees
Real User
Top 5
Switches are easily scalable but stability issues with the switches
Pros and Cons
  • "It is cheap."
  • "Huawei has a lot of issues; it's not in sync properly. For instance, if the ONT is down, there's another problem with another ONT that is not functioning correctly. Even after configuring the siding, I cannot reach some other side, and I don't know why it's happening."

What is most valuable?

It is cheap. Another reason is that we cannot change to another product already. It's GPON, and it's not quite cheap. Something might probably change around half a million.

Generally, the core features of wireless networking equipment from Cisco, Aruba, and Ruckus are similar. All three vendors offer the ability to configure basic features such as DHCP, routing, and security.

What needs improvement?

Huawei has a lot of issues; it's not in sync properly. For instance, if the ONT is down, there's another problem with another ONT that is not functioning correctly. Even after configuring the siding, I cannot reach some other side, and I don't know why it's happening.

Another concern was with the ONT and using fiber.

For how long have I used the solution?

We recently migrated from Nokia to Huawei. After migrating, at least, there were some failures, some of which impacted operations.

What do I think about the stability of the solution?

So far, not very stable.  

We've had an issue with one of the Power Trip ports not working properly.

Buyer's Guide
Huawei Ethernet Switches
January 2025
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What do I think about the scalability of the solution?

It's scalable. We can add new switches to an ORT easily. This is not the same as adding new switches to an ONT, but it is a similar process. We can use a GPON splitter to add more users to the network, which is comparable to how traditional networks are scaled.

We've been using the Nokia switches for a few years, and we have about 1000 users. We just started using the Huawei switches this year, so we don't have any data on how many users are using them yet.

How are customer service and support?

The technical support from Huawei is not very good. We've had to wait a week or a month for them to provide a solution to some of our problems. So it's quite time-consuming.

Which solution did I use previously and why did I switch?


How was the initial setup?

For the switches, the premise set is done for maintenance.

I often draw comparisons with Cisco, where we can use the command line for the show, whereas with Huawei, it is displayed differently. However, it is essential to note that all the features supported by Cisco are also supported by Huawei.

What about the implementation team?

We have a vendor, and the project team is responsible for the deployment.

We maintain the solution, but we still have a managed service from Vendor. If we have any troubleshooting or issues related to the vendor, they handle it.

What's my experience with pricing, setup cost, and licensing?

It is a china brand. This is not a good product, but it's very cheap compared with Cisco, another Ruckus, kind of compared with Huawei, Huawei from China, the prices are very cheap.

Which other solutions did I evaluate?

We are using router switches as far as the server. Everything we are using.

What other advice do I have?

I would recommend using HPE or Cisco switches instead. I would give them a six out of ten. They're not the worst switches I've used, but they're not the best either.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Business Manager at Dekia Group
Real User
A solution with good technical support that is highly stable and scalable at the same time
Pros and Cons
  • "It is a stable product. I rate it a nine out of ten...It is a scalable solution."
  • "Connectivity is an area that needs improvement in the solution. Interconnectivity with third-party versions or Cisco Meraki should be made available to users in future releases of the solution."

How has it helped my organization?

With Huawei Ethernet Switches, we gather the information with it. The solution is used when we are planning on some open-based reports regarding the topic at hand. It should be noted that Huawei is primarily used with big customers in the banking, storage, and food processing industries.

What is most valuable?

We need the report on their network with the Internet included as well. We have the opportunity to provide customers with cheaper solutions instead of opting for high-priced options from older brands like Cisco, which are extremely expensive. Also, the Russian store's solution manager is good.

What needs improvement?

Connectivity is an area that needs improvement in the solution. Interconnectivity with third-party versions or Cisco Meraki should be made available to users in future releases of the solution.

For how long have I used the solution?

I have been using Huawei Ethernet Switches for years.

What do I think about the stability of the solution?

It is a stable product. I rate it a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I rate it a nine out of ten. We have 25 customers using the solution at the moment. Even though I plan to increase the usage of the solution, I don't have it on my agenda right now.

How are customer service and support?

The technical support team is really good. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was simple.

What was our ROI?

I have observed a return on investment by using the solution.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. Still, I can choose a cheaper solution that offers a good value.

What other advice do I have?

I recommend this solution to those planning to use it. It is easy to implement and redeploy solutions with Huawei to our customers, which includes migrating solutions from third-party functions like HPE, IBM, or Lenovo.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Huawei Ethernet Switches
January 2025
Learn what your peers think about Huawei Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Azedine ADJTOUTAH - PeerSpot reviewer
Distributor at ALGERIA BUSINESS MULTIMEDIA
Real User
Good pricing and an easy setup but needs a more accessible text report
Pros and Cons
  • "The solution is stable and the performance is good."
  • "The solution should make the text report more accessible."

What is our primary use case?

It's to connect our devices like IT comms and our end users to the the company's data center.

What is most valuable?

It's working fine. It responds to our scope and we are satisfied with the product.

It is straightforward to set up. 

The solution is stable and the performance is good. 

We can scale the solution.

It's a solid product.

We have found the pricing to be reasonable.

What needs improvement?

We would always prefer if the solution were cheaper. 

The solution should make the text report more accessible.

For how long have I used the solution?

I've used the solution for two to three years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It is scalable. You can always scale from the current configuration to a higher one.

We have about 200 people using it right now. 

We do have plans to increase usage.

How are customer service and support?

While I have not used technical support, I have a colleague who has, and they were responsive and helpful. 

Which solution did I use previously and why did I switch?

I use Cisco as well. We do use Catalyst switches. 

How was the initial setup?

The solution offers an easy setup. It's not overly complex or difficult. It takes between 15 days to a month to deploy.

We have three to five engineers that are able to handle deployment and maintenance.

What about the implementation team?

We used an integrator to assist with the solution's implementation. 

What's my experience with pricing, setup cost, and licensing?

The price is quite low. It's not overly expensive. The solution offers perpetual licensing. I'd rate it 3.5 or four out of five in terms of pricing.

What other advice do I have?

We do sell the solution to clients. 

I'd recommend the solution to others. It's a very solid product, and the pricing is quite low. 

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Mohamed_Rumaiz - PeerSpot reviewer
Head of business at E COAST Technologies
Real User
Top 5Leaderboard
Easy to set up and is scalable
Pros and Cons
  • "The solution is scalable."
  • "The stability can be improved."

What needs improvement?

The stability can be improved. 

For how long have I used the solution?

I have been using Huawei Ethernet Switches for a few years. 

What do I think about the stability of the solution?


What do I think about the scalability of the solution?

It is a scalable solution. 

How was the initial setup?

The initial setup is straightforward. The deployment process is based on the business coming in because there are so many variables and criteria.

What's my experience with pricing, setup cost, and licensing?

The pricing can be more competitive. 

What other advice do I have?

Overall, I rate the solution an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Mohammed Asim - PeerSpot reviewer
Group Head of IT Infrastructure & Operations at Aldar Education
Real User
Top 20
Has straightforward initial setup process and good technical support services
Pros and Cons
  • "The initial setup is straightforward."
  • "The product’s pricing needs improvement. It could be more stable as well."

What is our primary use case?

We use the product for IT infrastructure requirements.

What is most valuable?

Huawei Ethernet Switches is a stable product.

What needs improvement?

The product’s pricing needs improvement. It could be more stable as well.

For how long have I used the solution?

We have been using Huawei Ethernet Switches for six years. At present, we use the latest version.

What do I think about the stability of the solution?

The product is stable. I rate its stability an eight out of ten. It could be better.

What do I think about the scalability of the solution?

We have around more than 10,000 Huawei Ethernet Switches end users at our clients’ educational institutions.

How are customer service and support?

The technical support services are satisfactory.

How was the initial setup?

The initial setup is straightforward. The deployment time depends on the type of project.

What about the implementation team?

Our team manages the product implementation for our customers.

What's my experience with pricing, setup cost, and licensing?

Huawei Ethernet Switches’s price could be better.

What other advice do I have?

I recommend Huawei Ethernet Switches and rate it an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Hardware and Networks Support Executive at a manufacturing company with 501-1,000 employees
Real User
Easy to use and manage, and integrates well with other solutions
Pros and Cons
  • "Huawei Ethernet switches are easy to use and can be managed using either the GUI or via the command-line."
  • "One of the problems with Huawei is that when you receive a product quote from one of the vendors, you cannot get prices from the other ones because they register your request with Huawei."

What is our primary use case?

We use Huawei Ethernet Switches as part of our network.

How has it helped my organization?

We implemented 10G and Layer 3 supported switches with a lower cost. Our network connection our network application started to work faster. Also we stacked the switches and our availability increased.

What is most valuable?

Huawei Ethernet switches are easy to use and can be managed using either the GUI or via the command-line.

This solution integrates well with products from other vendors, such as Cisco.

What needs improvement?

We have a purchasing procedure. It says that if we want to buy a specific product or service we should get quotes from at least three companies. If we cannot get more than one quote we should find a similar product or service from a different vendor.

We had this issue last year. We needed 15 access points and we wanted to buy Huawei access points because our other devices were Huawei. I wanted a quote from three Huawei partner but only one of them sent the quote. Other partners said that Huawei did not send any quote
information because they send quote only one partner. We talked to Huawei regional sales manager but they said they can not do anything for this situation.

Because of this situation, I searched for the products of other vendors. Aruba sent three quotes from its different partners and their quotes were similar. And also they were cheaper than Huawei. Because of the cost factor, our purchasing department preferred to buy Aruba access points.

We had the same issue for the switches at around the end of 2019. Because I don't have time to search other vendors we canceled the purchasing and our budget for switches.

Now I don't have any spare products and I will be trouble if one of my switches fails.

For how long have I used the solution?

I have been using Huawei Ethernet Switches for about three years.

What do I think about the stability of the solution?

The stability of these switches is good. They are very durable because one of the cooling fans in our data center failed and this solution was still working at about 50 degrees Celcius (122 degrees Fahrenheit). There was some latency but it was still working.

What do I think about the scalability of the solution?

You can scale up this solution very easily. If you have enough ports at your core switch or main switch, then you can attach other switches. You have to write a couple of simple commands and then add the other switches.

There are 24 switches with about 400 devices and 200 users connected to them.

How are customer service and technical support?

Local support is available in Turkey from two or three different partners. However, we rarely ask for support from Huawei because when you set up a deice it works properly and we rarely need to change anything. If you add a new device, such as an access point, then you may need to configure some ports but it is very rare. It happens two or three times a year in our organization.

Which solution did I use previously and why did I switch?

Prior to this solution, I was using devices by Cisco. They are very nice but they are also very expensive. The cost is the reason that we switched.

How was the initial setup?

Deploying this solution is easy. You just connect the cables.

One person is enough to maintain our 24 switches.

What's my experience with pricing, setup cost, and licensing?

Huawei Ethernet switches have a price advantage over other solutions. You can buy about four Huawei switches for the price of one Cisco switch.

The exact pricing varies based on how many units you purchase. For example, if you buy one then it is expensive, but if you buy ten or more then there is a discount. I would expect the same would apply to larger purchases, such as a bulk discount for buying 100 or more units.

Which other solutions did I evaluate?

We also looked at network solutions by Aruba and HP. Our Huawei warranty will expire in 2023 and we may change the product, but we do not yet know. Before that time we will test other devices and decide whether or not to stay with Huawei. Replacing the switches would not be a problem for us.

What other advice do I have?

This is a very nice device and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Moses NYOTA - PeerSpot reviewer
Senior Software and Cloud Engineer at Velocis Technologies LLC
Real User
Easy to set up and cheaper than other options but it's hard to get support
Pros and Cons
  • "They're straightforward to set up."
  • "It’s hard to get technical support."

What is our primary use case?

Most of the Huawei routers we use are for alternative network connections. For example, we have our fiber internet, which is connected through Cisco. However, during downtime, we connect Huawei to the 4G network through their routers. They provide an alternative connection. They also provide Wi-Fi on the premises.

What is most valuable?

The basic features are great. We can connect to the internet through SIM cards, through the phone network, to 4G and 5G networks.

It provides Wi-Fi on the premise and basic switching and routing capabilities on facilities.

They're straightforward to set up. Even a non-technical user can just take a Huawei Switch with a few lines of documentation, and they're able to put them online. They have the ability to use them even a totally new or non-technical user. It's a bit easier to use.

What needs improvement?

It’s hard to get technical support.

For how long have I used the solution?

I’ve been using the solution for two years.

What do I think about the stability of the solution?

They are less stable than Cisco, however. They are quite stable. They're acceptable.

What do I think about the scalability of the solution?

The solution is scalable.

We have between 400 to 500 users, depending on the number of people in the office. On Fridays, when everybody has to come to the office, we have around 500 people.

How are customer service and support?

The tech support is not very good. It's a bit hard to get tech support for Huawei products.

Which solution did I use previously and why did I switch?

We use Cisco and Huawei.

How was the initial setup?

The initial setup is very straightforward and very easy.

It takes minutes to set up Huawei products. It's very easy and straightforward, and the beauty with them is that they provide an automated setup. You only click next, next, and do so under very good guidance. Or if you have to put a password, there is an explanation there on how to put a password that may meet these security standards. It's self-explanatory. You can easily set it up.

What about the implementation team?

We did not require outside help. For example, we did not require any external service at our site and even at our client site. Since we provide integrated services, it's so easy for us, even when we go to client sites.

From the experience that our clients have had, if we deliver Huawei products, they can set it up themselves without requiring an integrator.

What's my experience with pricing, setup cost, and licensing?

Users pay once, and then they have the solution. You don’t need to constantly pay for licensing. They're also cheaper than competitor programs.

What other advice do I have?

We’re using the latest version. I don't know the exact version that we have. They're updated year after year.

I recommend them. They're good, they're stable, and they are easy to set up. For people who don't have any technical background, I would recommend Huawei.

I’d rate the solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Alaba Ayotunde O. OLUWAYIMIKA - PeerSpot reviewer
It Asset Management Lead at Dangote Industries Limited
Real User
Good pricing and operates well with Cisco, but needs more documentation
Pros and Cons
  • "Pricing-wise, Huawei is quite good."
  • "There needs to be more documentation. If they opened up a bit and shared more information and maybe allowed for YouTube videos about their products and how to work them, it would benefit the users quite a bit."

What is our primary use case?

We utilize the solution for asset layers and then also for the core. The ones around the core have been failing, and I've been replacing them as they fail with Cisco replacements.  

What is most valuable?

The solution easily integrates and operates well with Cisco.

Pricing-wise, Huawei is quite good.

What needs improvement?

I've found that the Huawei switches around the core fail, or at least the 9300 series do. I've had to move to Cisco. They tend to freeze and cause problems on my network, so I've needed to replace them with a bigger Cisco switch that can handle the network more effectively.

With Cisco, there are a few particular routine protocols that are not supported on Huawei. Cisco has these proprietary routine protocols which they try to maintain. Since we have the two switches integrated together, it would be helpful if Huawei could offer a more open routine protocol that can be standardized, and they should offer the same protocols that are standard on Cisco on their service as well so that the switches can match up a bit more elegantly. It would be great if the two solutions could somehow actively collaborate a bit more together.

The solution needs to provide a lot more availability. There needs to be more information on the internet to help people more easily configure the solution, etc. Right now, if you need to know something or need to find something, you have to go directly to Huawei. 

There needs to be more documentation. If they opened up a bit and shared more information and maybe allowed for YouTube videos about their products and how to work them, it would benefit the users quite a bit. 

For how long have I used the solution?

I've used the solution for over five years now.

What do I think about the stability of the solution?

The solution isn't completely stable. There are some glitches, but for the assets there, it doesn't cause me any real issues. 

What do I think about the scalability of the solution?

The solution is scalable, but it really depends on what you buy. The first core switch I bought was very scalable because they have almost eight channels and I could scale everything so easily. You can buy an appropriate switch to accommodate future groups that you can align, to gather to the core switches. Even if you don't make provisions for it you can actually scale, but it's better to plan ahead and know what you need.

How are customer service and technical support?

We've reached out to technical support and have occasionally come across language barriers. Sometimes the person speaks English, and other times it's Chinese with English as a second language, and it can be difficult to converse and to describe the issues we are having. It would be better if they had more staff on hand that were able to communicate in English a bit better, but the help itself isn't too bad.

Which solution did I use previously and why did I switch?

I currently also use Cisco switches. In fact, I'm slowly, as Huawei switches fail, subbing in Cisco switches. Currently, our network has both integrating with each other and working together. We're phasing out Huawei and we won't be using them anymore.

How was the initial setup?

The initial setup is pretty straightforward if you are well trained on the solution. However, if you are not trained, then it may be more complex. 

If you are trained, it's as simple. It just has a few different commands. With training, it's no problem.

What about the implementation team?

I didn't directly handle the implementation myself. However, my team did.

What other advice do I have?

We are both an installer and considering becoming a Huawei partner.

About five years ago I began working with Huawei, and I decided then whenever they failed, I'd just replace the old ones with Cisco. However, after five years, many are still working, so we have a hybrid system where we use both Huawei and Cisco switches. However, whenever they do fail, I replace them with Cisco, so there may come a time int eh future where I will no longer be working with them and will have completely switched over to Cisco.

I don't have the exact version number, but I'm dealing with the 9300 core switch.

Although we are currently in the process of phasing out the Huawei switches in favour of Cisco, I'd still recommend the solution.

I'd rate the solution six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Huawei Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
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