I am a Huawei reseller, so I supply these switches to my customers. The use case is just for general corporate office connectivity from the desktops through to the data center.
Network Architect & Pre-Sales Consultant at a tech services company with 201-500 employees
Although it is less touted in the marketplace, this solution competes with the best brands head on
Pros and Cons
- "This product is competitive technically with the best products in the class."
- "The technical support is technically savvy, but the communication via English is not so easy."
What is our primary use case?
What is most valuable?
The feature that is the most valuable depends on who the customer is. The power of the Ethernet is important for us and for our clients. The multi-gig options are important for us all. All the routing protocols that they have are important for us. The level of importance of each of these features depends on the specific business requirements for a specific company.
What needs improvement?
I do not know if I can think of a product feature that really needs to be improved. Especially right now, the most important thing for customers is cost and Huawei does have a very good price point. They are very competitive from a cost perspective. From a technology perspective and in my economic environment with my customers, Huawei has everything that I and the customers need.
If I have one potential issue, it is that the technical support does not understand English so well. The issue is just that they should understand and speak English pretty well to provide proper technical support and solutions.
For how long have I used the solution?
I have been using Huawei switches for about a year now.
Buyer's Guide
Huawei Ethernet Switches
November 2024
Learn what your peers think about Huawei Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
Huawei switches are stable products.
What do I think about the scalability of the solution?
The scalability of the product is excellent. We do not have any real problems with the product and we are able to scale really well. I am talking about both upward scaling and linear scaling. Huawei does what it does very well.
How are customer service and support?
Being totally honest, we do have a problem with technical support and language. The technical support people are supposed to be able to understand and reply in English. Sometimes we just do not understand what they are saying or they do not understand us. So getting support from Huawei can be a little bit tricky.
I am talking about the support teams specifically — like if I phone the service desk. Otherwise, the support is good. Their swapping process is fine. The way they release the software upgrades is all fine. They just need to be able to communicate better.
How was the initial setup?
The initial setup is straightforward. It is not an issue.
What's my experience with pricing, setup cost, and licensing?
The Huawei Ethernet Switching products are reasonably priced and competitive in the marketplace.
What other advice do I have?
I use the product, so I definitely think that I can recommend Huawei as a very good alternative to other highly-praised brands. The world does not have to just use Cisco. Huawei is very cost-effective. They have all the features. I would not have a problem recommending it to anybody.
On a scale from one to ten where one is the worst and ten is the best, I would rate this product as an eight-out-of-ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Wireless Network Design Engineer at Hyperoptic
Highly reliable and stable; CLI syntax is a good feature
Pros and Cons
- "The CLI syntax."
- "Dashboard could be improved."
What is our primary use case?
Our primary use case is for peer to peer links and for the ISP. We connect end users to it and
we have over 50 users of this product. I'm a Wireless Network Design Engineer.
What is most valuable?
I like getting that CLI syntax, it's quite similar to the Cisco product.
What needs improvement?
There could be some improvement in the dashboards and that's something that could be included in the next update.
For how long have I used the solution?
I've been using the solution for four or five months.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
Scalability is quite good.
How was the initial setup?
The initial setup of the solution is quite simple.
Which other solutions did I evaluate?
We looked at Cisco before going with Huawei.
What other advice do I have?
I would rate this product an eight out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Huawei Ethernet Switches
November 2024
Learn what your peers think about Huawei Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Information Security Manager at a recruiting/HR firm with 201-500 employees
Well-priced but out-dated and not scalable
Pros and Cons
- "If you're a small one-on-one organization, then cost-effective-wise, I would recommend it."
- "It is not easy to use if you need to monitor, patch or update. It needs to be configured by a network specialist because it doesn't have an overall central monitoring tool or anything like that. I'd say no ease of use."
What is our primary use case?
At the moment we are putting in a virtual Juniper SRX within our network to replace the Huawei points in our data centers, and we're upgrading our site infrastructure, switches and routers to Junipers. We are going from Huawei, which we haven't been happy with because they're not within our security listings and need updating, to Juniper switches and routers and Sophos access points. The routers and switches that we're replacing with the Junipers and the Sophos access points are within our sites to run the wifi access points.
What is most valuable?
At the time, for our sized organization, they were cost-effective, fit for purpose, and risk assessed to go in accordingly because they were cheap, and they have lasted, but now it doesn't give us the ability to do what we need because we've grown exponentially in the last eight or nine years.
The one thing is those products were cost effective, and for what they did, their costing is a lot cheaper than any Juniper or any other product out there. But if you need scalability, normal monitoring tools, backup and switches, they're not going to be the product for a team.
What needs improvement?
They're not easy to monitor or bring in and feed and make sure that all our networks are running correctly. We are predominantly in regional Australia, which means that we have a lot of remote usages and we're not getting the ability to do the next level of IT needed to make sure that I can monitor and make sure that the network is stable with the Huawei stuff. If anything goes wrong, I haven't been able to patch them because they're end of license and you can't patch them any more. Their security is not within our standards.
Huawei's switches could be more secure, more monitorable, and better scalable but that's because they're so old. They're not fit for our purpose under our government contracts any more. We're not allowed to use any Huawei products.
For how long have I used the solution?
We have been using Huawei switches for about eight years. They are now end of life, out of license, and out of warranty. I've inherited a very old infrastructure that I'm currently upgrading. I've even got an old Huawei 1960 voiceover IP component, but that's another story.
What do I think about the scalability of the solution?
In terms of scalability, eight or so years ago, there would have been less than 200 staff using it compared to the 420 at the moment.
How was the initial setup?
The initial setup was much like any switch or router. It wasn't a problem at the time, and they were able to be configured. I'm talking eight-plus years ago, though. I haven't put one in for a very long time.
To install across 80 sites took about six weeks.
What about the implementation team?
Because we had to open up sites over a six to eight week period, we outsourced a lot of the work to local contractors through the different areas and locations.
What's my experience with pricing, setup cost, and licensing?
It was a one-off licensing for Huawei that wasn't upgraded so there's no ability now to configure our upgrade. We purchased the hardware with the inbuilt license eight years ago and we haven't been charged for any licensing since then.
What other advice do I have?
On a scale of one to ten, I would give Huawei Ethernet Switches a four.
I do not recommend this solution on the basis of scalability, monitoring and security.
It is not easy to use if you need to monitor, patch or update. It needs to be configured by a network specialist because it doesn't have an overall central monitoring tool or anything like that. I'd say no ease of use. If you're a small one-on-one organization, then cost-effective-wise, I would recommend it. But in a company our size, it's not scalable.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director Of Information Technology at Bioworkshops
A scalable and stable solution for connecting networks
Pros and Cons
- "Huawei Ethernet Switches are both scalable and stable."
- "The configuration could be improved and deployment should be easier."
What is most valuable?
The stability is good.
What needs improvement?
The configuration could be improved and deployment should be easier. It's also quite expensive.
For how long have I used the solution?
I have been using this solution for a long time.
What do I think about the scalability of the solution?
Huawei Ethernet Switches are both scalable and stable.
How are customer service and technical support?
From time to time I have contacted customer support; they are reliable and powerful.
What's my experience with pricing, setup cost, and licensing?
The price is one of the only issues I have regarding this solution; it's not cheap.
What other advice do I have?
On a scale from one to ten, I would give Huawei Ethernet Switches a rating of nine. If they lowered the price, I would give them a higher rating.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineer at a tech services company with 10,001+ employees
Stable, easy to setup and has good scalability options
Pros and Cons
- "The velocity of the process is the most valuable feature."
- "Integration could be improved. The price could also be lower."
What is our primary use case?
We use the on-premises model for our internet company. We only use it for that situation.
What is most valuable?
The velocity of the process is the most valuable feature.
What needs improvement?
Integration could be improved. The price could also be lower.
For how long have I used the solution?
We've been using this solution for two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Huawei Switches are scalable. We have ten people that work on this solution, including engineers and other personnel.
How are customer service and technical support?
Their technical support is very good, although I haven't been in touch with them directly yet.
How was the initial setup?
The initial setup was straightforward. It took us one month to deploy this ourselves.
What's my experience with pricing, setup cost, and licensing?
We have a one-year license. There are no additional costs besides the licensing fee.
What other advice do I have?
The stability is good. I also find value in the recollecting the materials.
I would rate the switches as eight out of ten. Not a ten mainly because of the price.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Security Expert at SEÇİL KAUÇUK A.Ş.
Reasonably priced, as well as easy to set up, configure, and use
Pros and Cons
- "The most valuable features are that it is easy to use, easy to configure, it's priced well, and the operating system is easy to understand."
- "I would like to see more training opportunities available."
What is our primary use case?
The primary use case of this solution is for connections in an enterprise company.
What is most valuable?
The most valuable features are that it is easy to use, easy to configure, it's priced well, and the operating system is easy to understand.
What needs improvement?
It would be helpful to have more commands.
Technical support needs improvement.
I would like to see more training opportunities available. It is very rare to find training with quality.
For how long have I used the solution?
I have been using the Huawei Ethernet Switches for six years.
What do I think about the stability of the solution?
This product is stable and I have not experienced any issues.
What do I think about the scalability of the solution?
We can scale this solution.
How are customer service and technical support?
I have tired to contact technical support but I was not able to connect with anyone.
Which solution did I use previously and why did I switch?
Previously, I worked with Cisco. Cisco provides training every year, which is helpful.
How was the initial setup?
The initial setup was easy. It took one hour to set up and deploy.
What's my experience with pricing, setup cost, and licensing?
The price of Huawei ethernet switches is cheap.
What other advice do I have?
This is a good product and I recommend it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Engineer at a tech services company with 11-50 employees
Offers good technical documentation and is durable and stable
Pros and Cons
- "The technical documentation available is very good. The technical support for the customer is also good - I would give it 8 out of 10."
- "The availability and the speed of the firmware updates are the only things wrong with Huawei. There are some vulnerabilities on the hardware."
What is our primary use case?
The primary use case for this solution is more appropriate for small businesses than bigger ones, and is for internal and distribution switches, as well as for using power apps.
What is most valuable?
The most important feature that our clients look for in this solution is that it will perform how it says it will perform for the best price and that it will provide good support.
In terms of communication, implementation, and permissioning, we have on-hand implementation documents on the website that you can download if you want some second project in certain kinds of scenarios. Huawei has the advantages here, because with Cisco I can not find it. You have to do it yourself.
Durability is fine. The performance is fine compared with other products
What needs improvement?
From the customer's perspective, they usually don't care about certain disadvantages because as a technician I am the one who deploys and configures the planning and communication for them. In my opinion, most of the basic configurations of the switches are all the same.
In terms of Huawei specifically, the availability and the speed of the firmware updates are the only things wrong with Huawei. There are some vulnerabilities on the hardware. Cisco is good with releasing the patches. For Huawei, this aspect is problematic.
I would like to see performance improved, including wi-fi flexibility.
For how long have I used the solution?
We have been working with Huawei Ethernet Switches for about four or five years. Our customers are using it.
Our clients are mixed - small, medium and large companies.
What do I think about the stability of the solution?
In terms of stability, I think it is a stable product. They are six years old. I haven't seen any hardware failure.
What do I think about the scalability of the solution?
Their scalability is good. All the competition like Huawei or Cisco have their own scalability design. You can expand it.
How are customer service and technical support?
The technical documentation available is very good. The technical support for the customer is also good - I would give it 8 out of 10.
How was the initial setup?
The initial setup is ok. I think they're all the same common lines, they're all standard configuration. Everything's fine. For me, on the technical side, I didn't find any disadvantages.
The deployment time depends on the size, plan and design of the deployment.
What about the implementation team?
We usually deploy it ourselves for the customer and they will call us if anything happens.
What other advice do I have?
I think Cisco has the advantage in terms of durability because they have been in existence for more than 20 years, whereas Huawei just started a few years back. Cisco has a big track record of experience, R&D, and more.
On a scale of one to ten, I would give Huawei Ethernet Switches an eight. Overall, I would recommend this product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Technical Manager
Regulates reports with great production and troubleshoots quickly
Pros and Cons
- "The most valuable feature is the audit systems. I also like that it can synchronize on the alternate configuration of products together at the same time."
- "In the next release, I would like to see an increase in the performance of DDoS protection systems against all kinds of attack packets."
What is our primary use case?
We use it for architecture, commissioning, provisioning, installation and product shooting, reports and networking from TV, IP broadbands, networks, large networks, longer networks, DWDM systems, IPTV server, SIT Server, POYT, and also CCTV networks for security cameras.
What is most valuable?
The most valuable feature is the audit systems. I also like that it can synchronize on the alternate configuration of products together at the same time.
What I like about Huawei is that it has a very fast response to troubleshooting problems and regulates reports with very great production. Instead of other manufacturers that are pretty slow sometimes to expand. That is why I work with Huawei and not other solutions. Other manufacturers should speed up their answers.
It's a problem when you have several large networks and the problem is not at a specific point, but many different problems together.
What needs improvement?
In the next release, I would like to see an increase in the performance of DDoS protection systems against all kinds of attack packets.
For how long have I used the solution?
I have around 20 years of experience using Ethernet Switches.
What do I think about the stability of the solution?
In terms of stability, I think this is the best on the market.
How are customer service and technical support?
I contact two places for support, Romania and China. I don't only use support for troubleshooting but also for conception and networks. I don't have any trouble with them.
What other advice do I have?
I would rate it a 9.5 out of ten. Not a ten because the life span of the solution is too short.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: November 2024
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