IBM DataPower Gateway Reviews

The product is a data-driven solution for big enterprise-level companies including airlines and banks. They use the solution primarily for customer data and gather feedback from the customers specifically. The solution is used for its user experience aspects.

The solution is thorough.

It's been tested quite well. It's very robust.

The solution is very easy to work with.

The solution is quite expensive. They should work to help make it more affordable for more companies. Right now, I wouldn't consider the price point to be very competitive.

The solution requires a lot of training manuals in order to get to know it better and to be able to use it effectively.

The solution is extremely stable. It has to be. It's purchased by a lot of banks and companies in the finance sector. They rely on a strong level of security in the products they use.

The solution is definitely scalable. If a company needs to grow it bigger, they are able to do so quite easily. It's designed for large-scale users (users that are 1000+). It's mostly for IT departments to use, not regular end-users.

I've been in touch with technical support many times. I find that they offer highly knowledgeable people. However, if a company needs to use their consultants, they are very expensive.

I've used other API solutions in the past. IBM is a huge organization in comparison to most of the competition. It has massive development and offers very high-quality products. Most others don't really compare.

The initial setup is quite complex, but it's worth the effort because it works so well as a product.

We worked with consultants to implement the system. The solution is very consultant-friendly.

The solution is quite expensive.

I'd advise other companies that are implementing the solution to make a narrow scope and be very clear with their scope before starting projects.

I'd rate the solution eight out of ten.

I mainly use DataPower Gateway for security and integration of web services.

The most valuable feature is the security appliance, it's very secure.

The admin and user interfaces could be improved.

I've been working with this solution since 2014.

The scalability is good, though I haven't needed to scale up much. 

The initial setup isn't so easy, you need who has experience working with the solution to help.

We use a professional service to implement this solution.

DataPower Gateway is a perfect product, and I would recommend using it because it provides a lot of benefits. I'd rate this solution as nine out of ten.

We use the solution to secure APIs for our microservices.

The solution has the best authentication features that we use before integrating it with third-party products. Also, it has efficient features for troubleshooting and API security.

It is challenging to find the right resources while dealing with system errors for the solution. Thus, its support could be better. Also, its UI could be more feasible.

We have been using the solution for ten months.

The solution is stable.

We have five solution users in our organization. It has good scalability. We plan to increase its usage.

The solution's technical support team takes time to respond to the queries.

I used Apigee earlier.

I rate the solution an eight out of ten. 

We are using it for ITM API for one of our customers.

I like that it is very stable, and we never experience any downtime. 

Traceability could be improved, especially for business operations. The traceability of the transactions could be an improvement point for DataPower to work on.

It would be better if they provided JSON support. JSON protocol data has changed format. It started performing internal transformation to JSONx. This might be an additional complexity. 

I have been using IBM DataPower Gateway for more than three years. 

We do not have any stability issues around the power source. We experienced that as a physical appliance, and then we also changed it to a virtual appliance in both setups. We are very happy, especially about the stability of the product. We did not experience any downtime, even if the number of transactions increased heavily. That is the best thing.

We are not using the cloud-native version of this program. I know that IBM API connects with some other deployment patterns, but I did not experience them. The physical appliance is like a physical machine, so it is hard to scale. 

You have more flexibility with the virtual version of the appliance. For instance, compared to WSO2's API manager, and according to my experience, it is not as easy to scale physical or virtual appliances.

They have a very wide range of support globally. We are working in Turkey, and we have IBM people locally. It is easy to get support, but since the product's stability is really good, we do not need much support from the vendor.

I did not install it myself, but since it is not installed on the cloud-native environment, like OpenShift or Kubernetes, it is not a containerized version. It was harder for the third-party providers who installed the product. We have roughly six people on the maintenance and operation side of the fleet.

A third-party service provider installed this product. It requires experience, and it is not very easy for your teams to learn how to install it. You need consulting services to set up such a product in your environment.

As far as I know, they have a perpetual license for this product. They are paying perpetual fees rather than an annual subscription or annual pricing. 

I would recommend this solution to other companies, especially large enterprises. I would not recommend it to customers in the SME segment or startups or scale-ups.

On a scale from one to ten, I would give IBM DataPower Gateway an eight.