IBM DataPower Gateway Reviews

We use this solution for exposing services to our partners.

What I like most is the stability.

There is quite a lot that needs improvement. It's a very complex product and it takes time to get to control it and to know it. It's all about gaining knowledge in it.

Also, the maintenance procedure of the physical machines and physical appliances is quite complicated, and there are some issues with it. Sometimes, when we deal with the maintenance process because the machine isn't booting, it comes down to working with support in the middle of the night.

The two biggest issues of this solution are the complexity and the maintenance procedures.

In the next release, I would like to see it easier to deeply, easier automated processes, easier maintenance, easier control, better monitoring, and I would like the information or knowledge documentation to be more accessible.

I have been working with IBM DataPower Gateway for six years.

Its stability is one of the best features.

We have a pretty low load. We have not had to scale it.

We have quite a few users in our organizations.

We don't have plans to increase usage in DataPower, only with IBM API Connect.

We don't have local support, we are in Isreal and it takes longer.

Technical support needs improvement. It is not always easy to connect with them.

We are also using IBM API Connect.

The differences are the portal and standards.

DataPower is a bit easier to work with. Also the analytics. 

It has a set of tools that make life easier when it comes to developing APIs.

It's very straightforward. It has no automation and no modern tools to make it possible to develop quickly and to deploy it quickly. It's pretty much old-school.

The licensing cost is very expensive.

Other options were considered, but approximately three years ago, I reconsidered and decided to proceed with IBM.

I would recommend working on the physical appliance and not the virtual one. Consider the licensing aspect, and try to evaluate it three to five years ahead.

Also, look closely at the competition as there are now quite a few good competitors, and make sure the features suit you best.

I would rate IBM DataPower Gateway an eight out of ten.

We use the solution specifically for its token validation and error-handling features.

They should improve the solution's clustering features. Also, they should include algorithms for correct load balancing. In addition, they should provide integration with MQ logs. We require proper documentation to understand the solution's parameters as well.

I have been using the solution for two years.

The solution's scalability needs improvement.

The solution's initial setup was straightforward.

It is an expensive solution.

I rate the solution as an eight. 

The most valuable features for our business include the ability to monitor and log data transactions and handle multiple request at an enterprise level. We also receive good support from IBM.

The IBM community does not have much engagement from the IT community in Saudi Arabia and developers for this solution are difficult to find. 

They have to enable the location subscribe using Message Queue which could be improved.

I have been using this solution for two years. 

This is a very stable solution. 

This solution is not scalable for our environment.

Technical support from IBM is good. 

Neutral

IBM have their own model and professional services. If we pay for IBM DataPower, we have to pay additional fees for the professional services from the IBM team.

We are planning to move away from IBM to use a different system for a number of reasons including security concerns, authorization, authentication and to save costs for the organization.

I would recommend those considering using this solution to get a partnership with IBM rather than being a regular customer. It is also important to build the required skill sets for employees within an organization.

I would rate this solution a six out of ten. 

Initially, we used IBM DataPower XI52, but have since switched versions. The operating system versions were different. We are using the appliance version.

We primarily use the solution for the integration and security gateway for opening the services outside company.

The solution is robust. We use the appliance version, which comes with good security features and trouble shooting tools. So, we are happy with the IBM DataPower. We are currently evaluating the CA product, especially as it concerns the API management. As such, we may choose to use the API management modules of the CA Gateway.

For the workloads that are not too high, appliance is a little bit expensive. This is especially true in the development test and UAT environment, in which we can use the virtual version of the product. For live environments, we can continue to use the appliances. 

We have been using IBM DataPower Gateway for eight years.

The appliance is a bit on the expensive side for the workloads that are not too high. This is especially true in the development test and UAT environment.

Improvements have already been made to the solution. For example, we wish to use the virtual version of the DataPower next year and will likely do so with all of our applications within a few years.

When it comes to the deployment, we use the appliance version of the product with IBM DataPower. Yet, with other applications, are cloud-based. 

I rate IBM DataPower Gateway as a nine out of ten. 

I used it on-premises to secure the BUS, the integration layer. It helped us to comply with the GDPR, and, in Brazil, LGPD. It helped us to be compliant with the local regulations, local law as well.

The solution's most valuable aspects were mainly the XML Firewall and the access management as well as the IAM in DataPower which we used to control and test the usage.

The scalability of the solution is good.

The solution has been quite stable over the years.

The customization of the solution isn't as straightforward as we would like it to be. There should be more integration capabilities and it should be much easier to integrate other products.

The product should be more adapted to the DevOps process.

The product was very sensitive to heat. The hardware had a hard time if it wasn't cool enough.

The initial setup is quite difficult. You need to be well-trained in the solution in order to understand the process.

I've used the solution over the past five or six years or so. It's been a while. However, we actually stopped using it about five or six months ago, in November of last year.

The solution was very stable. We had no issues with it in that sense. It didn't crash or freeze and there were no bugs or glitches.

We found the scalability to be quite good. If a company needs to expand the product, it can do so.

We had about 30 developers and 1,000 end users on the solution.

Technical support is pretty good, once you get past the initial interaction phase. They are quite helpful and responsive. We're quite satisfied with their level of support.

The initial setup is pretty complex. It's not exactly straightforward. To develop and deploy the integration, it's necessary to have two professionals for the integration, which is a bit complicated.

I can't recall how long the deployment process took, as, by the time I arrived at the organization, the implementation had already happened. I mostly dealt with integrations.

I worked with the solution at my previous company. I'm not sure which version of the solution we were using.

I'd advise companies considering the solution to ensure they have some well-trained professionals to administrate the product. However, it is quite easy to architect the solution.

I'd rate the solution at an eight out of ten.

We use it for API Connect for gateways and we use the backend as an MQ. I implement it for our clients.

The API Connect gateway service and the SQL injection features are good. 

Scripting needs improvement. It's hard for our customers. 

I have been using this solution for the last two years. 

It is stable.

It is scalable. It's used daily for every backend server.

Our customers are primarily enterprise-sized. Our enterprise companies use this product. 

I haven't contacted their support. 

We did not previously use a different solution. 

The initial setup was straightforward as it's on-premise. Cloud is trickier than on-premise. But deploying the containers is difficult. 

I did the deployment myself. It around one hour. If you want to do clustering it will take two to four hours. 

If you want additional features, you will need to pay more. 

It is a good solution. It's more expensive compared to competitors. IBM charges more for its products. Anybody can use it as their security device and as their multi-protocol handling device. It is compatible with IBM products. 

I would rate it a seven out of ten. 

In the next update, I would like to see better development features and more scripting options. 

The whole purpose of this product is to provide high speed and high performance. From a security perspective, it takes care of everything including attacks such as cross-site scripting. Some of our services require that DataPower be implemented because of payment and other issues. To me, it's a must to have.

I like all of the features in this product and it does what it's supposed to do.

IBM is a good company and they keep working on it. The keep on enhancing it and make sure that new features are available when the legacy version goes away.

New users just starting with this product find it a little complex or difficult to use, compared to other products such as AWS. Making it more user-friendly would be an improvement.

I have been using the IBM DataPower Gateway for about 20 years.

This is a very stable product and it is a hard appliance, as opposed to software.

You can scale it easily by adding on appliances as you like.

All of the people in the organization use it from administrators to end-users. All of the applications use it.

The technical support is good, although it depends on your deal with IBM and the engagement that you have. Offering technical support is how companies like IBM and Oracle make money. When you pay more money and you're a big client, you are dealt with properly.

We did not use another solution prior to this one.

For me, the initial setup is easy. If there is any trouble then IBM support is always available.

As things move more toward the cloud, things may change. People may rely less on DataPower versus cloud-based solutions such as AWS.

This is a good product, although it depends on what country you are working in. My advice is to always seek out IBM support when you have a problem.

Overall, this is a good product, and if it were more user-friendly then it might be a perfect score.

I would rate this solution a nine out of ten.

The product is a data-driven solution for big enterprise-level companies including airlines and banks. They use the solution primarily for customer data and gather feedback from the customers specifically. The solution is used for its user experience aspects.

The solution is thorough.

It's been tested quite well. It's very robust.

The solution is very easy to work with.

The solution is quite expensive. They should work to help make it more affordable for more companies. Right now, I wouldn't consider the price point to be very competitive.

The solution requires a lot of training manuals in order to get to know it better and to be able to use it effectively.

The solution is extremely stable. It has to be. It's purchased by a lot of banks and companies in the finance sector. They rely on a strong level of security in the products they use.

The solution is definitely scalable. If a company needs to grow it bigger, they are able to do so quite easily. It's designed for large-scale users (users that are 1000+). It's mostly for IT departments to use, not regular end-users.

I've been in touch with technical support many times. I find that they offer highly knowledgeable people. However, if a company needs to use their consultants, they are very expensive.

I've used other API solutions in the past. IBM is a huge organization in comparison to most of the competition. It has massive development and offers very high-quality products. Most others don't really compare.

The initial setup is quite complex, but it's worth the effort because it works so well as a product.

We worked with consultants to implement the system. The solution is very consultant-friendly.

The solution is quite expensive.

I'd advise other companies that are implementing the solution to make a narrow scope and be very clear with their scope before starting projects.

I'd rate the solution eight out of ten.