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Cameo Mbowane - PeerSpot reviewer
Chief Executive Officer at Customersoft Innovation
Real User
Top 5Leaderboard
Stable solution with good technical support service.
Pros and Cons
  • "It is a scalable solution."
  • "They should add features to manage API integrations."

What is most valuable?

The solution's most valuable features are security and consistent availability.

What needs improvement?

It is challenging to understand the solution's design and support skills. We have to keep importing skills all the time. It requires a technical person to understand multiple operating systems environments. They should make it more accessible for entry-level developers. Also, they should add features to manage API integrations.

For how long have I used the solution?

We have been using the solution for over 15 years.

What do I think about the stability of the solution?

The solution is stable.

Buyer's Guide
IBM DataPower Gateway
March 2025
Learn what your peers think about IBM DataPower Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and support?

The solution's technical support is excellent. They have created data centers where we can raise queries. 

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup process is easy. It takes two weeks to build custom-specific prototypes.

What's my experience with pricing, setup cost, and licensing?

The solution has a return on investment but is a little expensive. One of its licenses costs $10,000. The additional costs depend on the pricing models for technology support.

What other advice do I have?

I recommend the solution to enterprise companies. It is an excellent product if you have to set it up on the cloud. Although, hosting it on the existing cloud is complicated. I rate it as an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1512354 - PeerSpot reviewer
CTO at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Robust, good tools that make it easy to work with and install
Pros and Cons
  • "What I like most is the stability."
  • "The two biggest issues of this solution are the complexity and the maintenance procedures."

What is our primary use case?

We use this solution for exposing services to our partners.

What is most valuable?

What I like most is the stability.

What needs improvement?

There is quite a lot that needs improvement. It's a very complex product and it takes time to get to control it and to know it. It's all about gaining knowledge in it.

Also, the maintenance procedure of the physical machines and physical appliances is quite complicated, and there are some issues with it. Sometimes, when we deal with the maintenance process because the machine isn't booting, it comes down to working with support in the middle of the night.

The two biggest issues of this solution are the complexity and the maintenance procedures.

In the next release, I would like to see it easier to deeply, easier automated processes, easier maintenance, easier control, better monitoring, and I would like the information or knowledge documentation to be more accessible.

For how long have I used the solution?

I have been working with IBM DataPower Gateway for six years.

What do I think about the stability of the solution?

Its stability is one of the best features.

What do I think about the scalability of the solution?

We have a pretty low load. We have not had to scale it.

We have quite a few users in our organizations.

We don't have plans to increase usage in DataPower, only with IBM API Connect.

How are customer service and technical support?

We don't have local support, we are in Isreal and it takes longer.

Technical support needs improvement. It is not always easy to connect with them.

Which solution did I use previously and why did I switch?

We are also using IBM API Connect.

The differences are the portal and standards.

DataPower is a bit easier to work with. Also the analytics. 

It has a set of tools that make life easier when it comes to developing APIs.

How was the initial setup?

It's very straightforward. It has no automation and no modern tools to make it possible to develop quickly and to deploy it quickly. It's pretty much old-school.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is very expensive.

Which other solutions did I evaluate?

Other options were considered, but approximately three years ago, I reconsidered and decided to proceed with IBM.

What other advice do I have?

I would recommend working on the physical appliance and not the virtual one. Consider the licensing aspect, and try to evaluate it three to five years ahead.

Also, look closely at the competition as there are now quite a few good competitors, and make sure the features suit you best.

I would rate IBM DataPower Gateway an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
IBM DataPower Gateway
March 2025
Learn what your peers think about IBM DataPower Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.
reviewer2153469 - PeerSpot reviewer
Senior Solutions Architect at a financial services firm with 1,001-5,000 employees
Real User
Efficient error handling features, but scalability needs improvement
Pros and Cons
  • "Its initial setup was straightforward."
  • "They should improve the solution's clustering features."

What is our primary use case?

We use the solution specifically for its token validation and error-handling features.

What needs improvement?

They should improve the solution's clustering features. Also, they should include algorithms for correct load balancing. In addition, they should provide integration with MQ logs. We require proper documentation to understand the solution's parameters as well.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the scalability of the solution?

The solution's scalability needs improvement.

How was the initial setup?

The solution's initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution.

What other advice do I have?

I rate the solution as an eight. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1662720 - PeerSpot reviewer
Yapı Kredi şirketinde Application Infrastructure Manager at a financial services firm with 10,001+ employees
Real User
A robust solution with good security and troubleshooting features
Pros and Cons
  • "The solution is robust."
  • "For the workloads that are not too high, appliance is a little bit expensive."

What is our primary use case?

Initially, we used IBM DataPower XI52, but have since switched versions. The operating system versions were different. We are using the appliance version.

We primarily use the solution for the integration and security gateway for opening the services outside company.

What is most valuable?

The solution is robust. We use the appliance version, which comes with good security features and trouble shooting tools. So, we are happy with the IBM DataPower. We are currently evaluating the CA product, especially as it concerns the API management. As such, we may choose to use the API management modules of the CA Gateway.

What needs improvement?

For the workloads that are not too high, appliance is a little bit expensive. This is especially true in the development test and UAT environment, in which we can use the virtual version of the product. For live environments, we can continue to use the appliances. 

For how long have I used the solution?

We have been using IBM DataPower Gateway for eight years.

What's my experience with pricing, setup cost, and licensing?

The appliance is a bit on the expensive side for the workloads that are not too high. This is especially true in the development test and UAT environment.

What other advice do I have?

Improvements have already been made to the solution. For example, we wish to use the virtual version of the DataPower next year and will likely do so with all of our applications within a few years.

When it comes to the deployment, we use the appliance version of the product with IBM DataPower. Yet, with other applications, are cloud-based. 

I rate IBM DataPower Gateway as a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ismail El-Dahshan - PeerSpot reviewer
CEO at areebah
Real User
Top 5Leaderboard
A perfect product that provides excellent security
Pros and Cons
  • "The most valuable feature is the security appliance, it's very secure."
  • "The initial setup isn't so easy, you need who has experience working with the solution to help."

What is our primary use case?

I mainly use DataPower Gateway for security and integration of web services.

What is most valuable?

The most valuable feature is the security appliance, it's very secure.

What needs improvement?

The admin and user interfaces could be improved.

For how long have I used the solution?

I've been working with this solution since 2014.

What do I think about the scalability of the solution?

The scalability is good, though I haven't needed to scale up much. 

How was the initial setup?

The initial setup isn't so easy, you need who has experience working with the solution to help.

What about the implementation team?

We use a professional service to implement this solution.

What other advice do I have?

DataPower Gateway is a perfect product, and I would recommend using it because it provides a lot of benefits. I'd rate this solution as nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1533423 - PeerSpot reviewer
Cybersecurity Professional Services Consultant at a security firm with 5,001-10,000 employees
Real User
Great for controlling and testing usage and very stable
Pros and Cons
  • "The scalability of the solution is good."
  • "The product should be more adapted to the DevOps process."

What is our primary use case?

I used it on-premises to secure the BUS, the integration layer. It helped us to comply with the GDPR, and, in Brazil, LGPD. It helped us to be compliant with the local regulations, local law as well.

What is most valuable?

The solution's most valuable aspects were mainly the XML Firewall and the access management as well as the IAM in DataPower which we used to control and test the usage.

The scalability of the solution is good.

The solution has been quite stable over the years.

What needs improvement?

The customization of the solution isn't as straightforward as we would like it to be. There should be more integration capabilities and it should be much easier to integrate other products.

The product should be more adapted to the DevOps process.

The product was very sensitive to heat. The hardware had a hard time if it wasn't cool enough.

The initial setup is quite difficult. You need to be well-trained in the solution in order to understand the process.

For how long have I used the solution?

I've used the solution over the past five or six years or so. It's been a while. However, we actually stopped using it about five or six months ago, in November of last year.

What do I think about the stability of the solution?

The solution was very stable. We had no issues with it in that sense. It didn't crash or freeze and there were no bugs or glitches.

What do I think about the scalability of the solution?

We found the scalability to be quite good. If a company needs to expand the product, it can do so.

We had about 30 developers and 1,000 end users on the solution.

How are customer service and technical support?

Technical support is pretty good, once you get past the initial interaction phase. They are quite helpful and responsive. We're quite satisfied with their level of support.

How was the initial setup?

The initial setup is pretty complex. It's not exactly straightforward. To develop and deploy the integration, it's necessary to have two professionals for the integration, which is a bit complicated.

I can't recall how long the deployment process took, as, by the time I arrived at the organization, the implementation had already happened. I mostly dealt with integrations.

What other advice do I have?

I worked with the solution at my previous company. I'm not sure which version of the solution we were using.

I'd advise companies considering the solution to ensure they have some well-trained professionals to administrate the product. However, it is quite easy to architect the solution.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Middleware Administrator at Pronteff IT Solutions
Real User
Top 20Leaderboard
Good SQL injection features but it needs better scripting
Pros and Cons
  • "The API Connect gateway service and the SQL injection feature is good."
  • "Scripting needs improvement. It's hard for our customers."

What is our primary use case?

We use it for API Connect for gateways and we use the backend as an MQ. I implement it for our clients.

What is most valuable?

The API Connect gateway service and the SQL injection features are good. 

What needs improvement?

Scripting needs improvement. It's hard for our customers. 

For how long have I used the solution?

I have been using this solution for the last two years. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. It's used daily for every backend server.

Our customers are primarily enterprise-sized. Our enterprise companies use this product. 

How are customer service and technical support?

I haven't contacted their support. 

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

How was the initial setup?

The initial setup was straightforward as it's on-premise. Cloud is trickier than on-premise. But deploying the containers is difficult. 

I did the deployment myself. It around one hour. If you want to do clustering it will take two to four hours. 

What's my experience with pricing, setup cost, and licensing?

If you want additional features, you will need to pay more. 

What other advice do I have?

It is a good solution. It's more expensive compared to competitors. IBM charges more for its products. Anybody can use it as their security device and as their multi-protocol handling device. It is compatible with IBM products. 

I would rate it a seven out of ten. 

In the next update, I would like to see better development features and more scripting options. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1428834 - PeerSpot reviewer
Executive Director at a tech company
Real User
Stable, good support, and is regularly enhanced with new features
Pros and Cons
  • "I like all of the features in this product and it does what it's supposed to do."
  • "Making it more user-friendly would be an improvement."

What is our primary use case?

The whole purpose of this product is to provide high speed and high performance. From a security perspective, it takes care of everything including attacks such as cross-site scripting. Some of our services require that DataPower be implemented because of payment and other issues. To me, it's a must to have.

What is most valuable?

I like all of the features in this product and it does what it's supposed to do.

IBM is a good company and they keep working on it. The keep on enhancing it and make sure that new features are available when the legacy version goes away.

What needs improvement?

New users just starting with this product find it a little complex or difficult to use, compared to other products such as AWS. Making it more user-friendly would be an improvement.

For how long have I used the solution?

I have been using the IBM DataPower Gateway for about 20 years.

What do I think about the stability of the solution?

This is a very stable product and it is a hard appliance, as opposed to software.

What do I think about the scalability of the solution?

You can scale it easily by adding on appliances as you like.

All of the people in the organization use it from administrators to end-users. All of the applications use it.

How are customer service and technical support?

The technical support is good, although it depends on your deal with IBM and the engagement that you have. Offering technical support is how companies like IBM and Oracle make money. When you pay more money and you're a big client, you are dealt with properly.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

For me, the initial setup is easy. If there is any trouble then IBM support is always available.

Which other solutions did I evaluate?

As things move more toward the cloud, things may change. People may rely less on DataPower versus cloud-based solutions such as AWS.

What other advice do I have?

This is a good product, although it depends on what country you are working in. My advice is to always seek out IBM support when you have a problem.

Overall, this is a good product, and if it were more user-friendly then it might be a perfect score.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free IBM DataPower Gateway Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free IBM DataPower Gateway Report and get advice and tips from experienced pros sharing their opinions.