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IBM BPM vs IBM DataPower Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM BPM
Ranking in Application Infrastructure
6th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Business Process Management (BPM) (6th), Process Automation (5th)
IBM DataPower Gateway
Ranking in Application Infrastructure
9th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Enterprise Service Bus (ESB) (5th), SOA Application Gateways (1st), API Management (12th)
 

Mindshare comparison

As of July 2025, in the Application Infrastructure category, the mindshare of IBM BPM is 3.5%, up from 3.0% compared to the previous year. The mindshare of IBM DataPower Gateway is 4.5%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Infrastructure
 

Featured Reviews

Prince Mathew - PeerSpot reviewer
More customizable than IBM FileNet and useful for automation
One suggestion for IBM BPM is to provide better integration between their products, such as DataCap, which we use for scanning. Although the new CP4BA offers offline capabilities, not everyone is on CP4BA, so enhanced integration for those on older versions would be beneficial. Another major suggestion is to offer a migration path when a product reaches its end of life. For example, there was no migration path when we moved, so we had to redo everything we had developed over ten years completely.
Mehdi El Filahi - PeerSpot reviewer
Security features meets compliance needs and offers MPGW (Multi-Protocol Gateway) that simplifies integration efforts
While I like IBM products, I'm not an evangelist. I work with Java, Microsoft ASP.NET, and various technologies. I'm not tied to any specific vendor. However, I do find IBM to be a bit greedy. It's a large, profit-driven company. The support team is mostly based in India, and they follow a very structured process and protocol. Sometimes, it feels like playing ping pong with them – lots of back and forth before the problem gets escalated. You might even have to get your sales rep involved to push things along. For me, the support it could be better. Indian support teams aren't inherently bad, but with IBM, it feels impersonal. They respond, sure. But if it's a complex technical issue, they might ask you a lot of questions that just seem designed to waste your time. Sometimes it feels like they hope you'll get frustrated and solve the problem yourself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most notable things is how you can develop use cases with the customers, internal customers, but directly within. The software process model that BPM supports is really exciting in that aspect."
"We made the transformation to agile. Altogether with BPM, it is the total package."
"I think the best way it can be it improved, is to make it easier to install. It's a very complicated piece of software, and there are a lot of things you have to do to get it set up. It's not just running an installer. You install WebSphere. You install the BPM product, and there's a large host of other steps you have to do: run queries against the database, you have to manually configure a bunch of properties files for your environment. I think if they could streamline all that, so it wasn't a considerable effort to install, that would be very useful. Because from an engineering point of view, you want to spend as little time as possible actually installing a product."
"I liked its robustness the most. It was a very robust platform in my experience. It seemed like a very stable and powerful tool for handling lots of concurrent users and hammering at the system."
"IBM BPM is easy to deploy."
"We have automated processes with IBM BPM and DocuSign. Its valuable features include low-code, timer, etc. It makes it simple to implement the products. We generate reports using the solution."
"It is being able to see the process, and understanding what the process is versus having to bury it in code somewhere."
"It provides a very robust environment to build an integration framework or workflow patterns that we have. A lot of changes or modifications have been made to this solution over the past few years. The features that they have added this time have helped developers like us to work on the developmental environment and leverage all the capabilities of the tool. This is what I like about this solution."
"The solution is scalable, our customers are mostly South African banks and they handle mostly transactions with this solution."
"The MPGW (Multi-Protocol Gateway) is great because it allows you to easily expose services using various protocols – web services, REST (JSON), and others. This flexibility simplifies things."
"Its initial setup was straightforward."
"It's high-speed and it can be remotely administered via an API."
"Support for PCA and non-PCA services is valuable."
"The API Connect gateway service and the SQL injection feature is good."
"The solution is very easy to work with."
"It is easy to use, easy to install, and it's resilient for high availability."
 

Cons

"Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release."
"The initial setup can be tricky because IBM BPM is not based on a popular stack, and it's difficult to hire a developer for this product."
"Initial setup is very complex. Too many steps need to be done at the database and server levels, and complex configurations. From what I see, a lot of these steps can be and should be automated."
"Stability wavers. We have some opportunities for improvement in this space, especially as we approach our target volume of a million transactions a day. It is tough, because it is not necessarily the product. It is more around the platform and infrastructure to support it, so the connectivity to the database, web sessions, and reverse proxies in front of that."
"Except for the Lucene the index - we had a couple of issues in the Process Portal where the Lucene index went out of sync, and we had to work at least 15 - 20 hours to have it back in sync with the database."
"The major issue is the pricing, which is very high. IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications."
"We need process monitoring. It is somewhat complex to monitor all the processes which work."
"If you want to use IBM BPM, you will have to invest a lot of money for licenses and you need to learn that there are limitations in developing applications. You cannot create anything you want."
"The programming language is only supported in XSLT and Gateway script."
"They should add features to manage API integrations."
"Some pre-packaged connectors for integration with various applications, such as SaaS offerings, would be a useful addition."
"The product should be more adapted to the DevOps process."
"In terms of OEM support, it is poor. If I raise a CBRT one, as per the SLA, they should respond in one hour, however, sometimes it takes four or five hours to respond."
"Making it more user-friendly would be an improvement."
"Its support services could be better."
"In the next release, I would like to see the product price reduced. It should be cheaper."
 

Pricing and Cost Advice

"I already compared some solutions related to business process management, and I saw that the cost of IBM BPM is more expensive compared with that of Camunda, for example."
"It gives us a good return on investment."
"IBM BPM is expensive, so most large companies opt for IBM based on their licensing options."
"The pricing is quite high, I would rate it two out of five."
"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
"Starting out with Express can also help reduce the cost for adopting the product."
"Licensing is managed by the client, but we know it is yearly. Camunda is relatively cheaper. There is not much difference in pricing of IBM and PEGA. For large licensing, there are discounts as well."
"When considering the features of the solution the price is expensive compared to competitors."
"The cost is very high and requires all five components in the API management solution."
"The solution has a return on investment but is a little expensive."
"It's expensive when you compare it with others."
"As far as I know, they have a perpetual license for this product. They are paying perpetual fees rather than an annual subscription or annual pricing."
"The appliance is a bit on the expensive side for the workloads that are not too high."
"The cost of this product varies from customer to customer and the relationship with IBM, including how many offerings from IBM are already being used."
"The licensing cost is very expensive."
"Most customers' use case budgets are not inlined with the price of IBM DataPower Gateway. It is too expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
11%
Manufacturing Company
7%
Insurance Company
6%
Financial Services Firm
29%
Insurance Company
9%
Computer Software Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What do you like most about IBM DataPower Gateway?
The MPGW (Multi-Protocol Gateway) is great because it allows you to easily expose services using various protocols – web services, REST (JSON), and others. This flexibility simplifies things.
What is your experience regarding pricing and costs for IBM DataPower Gateway?
I would rate the pricing a two out of ten, with one being high price, and ten being low price. It's high-priced for smaller companies. But it is okay for enterprises. So, the price could be more fl...
What needs improvement with IBM DataPower Gateway?
The DCDR process should be less complex. AI should improve developer efficiency and effort. Whenever I am writing code, it should give recommendations automatically by incorporating AI so I can wri...
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
WebSphere DataPower, IBM DataPower, IBM WebSphere DataPower
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
RBL Bank, Availity
Find out what your peers are saying about IBM BPM vs. IBM DataPower Gateway and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.