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IBM BPM vs IBM DataPower Gateway comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM BPM
Ranking in Application Infrastructure
8th
Average Rating
7.8
Number of Reviews
109
Ranking in other categories
Business Process Management (BPM) (8th), Process Automation (5th)
IBM DataPower Gateway
Ranking in Application Infrastructure
6th
Average Rating
8.4
Number of Reviews
28
Ranking in other categories
Enterprise Service Bus (ESB) (6th), SOA Application Gateways (3rd), API Management (8th)
 

Mindshare comparison

As of November 2024, in the Application Infrastructure category, the mindshare of IBM BPM is 3.0%, up from 2.9% compared to the previous year. The mindshare of IBM DataPower Gateway is 4.1%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Infrastructure
 

Featured Reviews

Mohammed Almalki - PeerSpot reviewer
Feb 8, 2024
Offers good case management and its integration with process design but there's a learning curve
We mainly use it for human-centric operational processes (less than 20) The case management and its integration with process design are the only pros comparable to Komunda. There is room for improvement in terms of integrations. It is one of the biggest drawbacks. My organization has been using…
Mehdi El Filahi - PeerSpot reviewer
Apr 17, 2024
Security features meets compliance needs and offers MPGW (Multi-Protocol Gateway) that simplifies integration efforts
While I like IBM products, I'm not an evangelist. I work with Java, Microsoft ASP.NET, and various technologies. I'm not tied to any specific vendor. However, I do find IBM to be a bit greedy. It's a large, profit-driven company. The support team is mostly based in India, and they follow a very structured process and protocol. Sometimes, it feels like playing ping pong with them – lots of back and forth before the problem gets escalated. You might even have to get your sales rep involved to push things along. For me, the support it could be better. Indian support teams aren't inherently bad, but with IBM, it feels impersonal. They respond, sure. But if it's a complex technical issue, they might ask you a lot of questions that just seem designed to waste your time. Sometimes it feels like they hope you'll get frustrated and solve the problem yourself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its most valuable features are usability and integration with other IBM products."
"The reach with Integration Adapters and support for adding custom Java code are valuable features."
"Its dashboard is easy to use and very good. It allows us to customize."
"We use the solution to develop and deliver products."
"IBM BPM is both scalable and stable."
"We are implementing the tool to triple our monthly transaction volume."
"Setting it up is fairly easy. If somebody has knowledge of the system, he or she will be able to do it fairly quickly."
"Our customers use the solution as a workflow platform to manage their processes."
"It is a scalable solution."
"Since it is a gateway, it provides a lot of security features."
"I like the tool's security. Also, all functionalities are integrated within on platform."
"It can look for the various security threats, productions, payload scanning, and perform routing based on the content type."
"The most valuable feature is the security appliance, it's very secure."
"The product is stable...The product is scalable."
"If you have an API application in your organization that you want to make safe and secure, in addition to your existing WAF or load balancer, this product comes with all those capabilities:"
"Its initial setup was straightforward."
 

Cons

"One downside is that changing intermediate steps after you've finalized your flow can be challenging. Also, the integration with identity management could be easier. It would be helpful to have role-based access functions, allowing for specific custom models associated with certain streamlines in the IBM dashboard. Also, a simpler way to integrate some notation with other middleware platforms would be beneficial."
"The price and the overall installation process could be improved."
"They don't have a mechanism to achieve processes, data sources, and data."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
"I would like to see a lot more case studies."
"IBM BPM is stable, but sometimes there are issues with the server."
"It needs more customization. We like to customize the screens to show more things related to our company."
"There is room for improvement in the stability."
"The solution requires a lot of training manuals in order to get to know it better and to be able to use it effectively."
"I would like the tool to improve its training."
"IBM DataPower Gateway is quite big for smaller organizations, looking at different types of clients who are virtually assisted in this, I would say it's not really a good product for smaller firms."
"The two biggest issues of this solution are the complexity and the maintenance procedures."
"Additional documentation needs to be provided for complex automations."
"The product's cost for data appliances or hardware is quite high. It needs improvement."
"Some pre-packaged connectors for integration with various applications, such as SaaS offerings, would be a useful addition."
"For the workloads that are not too high, appliance is a little bit expensive."
 

Pricing and Cost Advice

"The product is expensive considering the hardware and software costs."
"IBM could improve the price. It is far too expensive."
"Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
"It is pricey."
"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"It's expensive. All software is always extremely high. The manufacturing cost that we have compared to the selling cost, it's not like you're building a house or building a car. But putting that aside, considering that it's expensive, it's a lot of money. If you compare it with some of the other alternatives in the market, it's a similar price. For instance, if you compare it with Pegasystems, it's a similar price."
"I rate the solution's pricing a four out of ten."
"The cost of this product varies from customer to customer and the relationship with IBM, including how many offerings from IBM are already being used."
"The tool's initial costing is expensive for small banks and financial institutions."
"The licensing cost is very expensive."
"As far as I know, they have a perpetual license for this product. They are paying perpetual fees rather than an annual subscription or annual pricing."
"The total cost of IBM DataPower Gateway would depend on the configuration, but in my experience, it can amount to 60,000 Euros per box, even for the virtual version. Usually, customers need high availability and a non-production environment, so the total price for IBM DataPower Gateway can be quite a lot. It can be 200,000 Euros or a similar figure."
"This product is a bit expensive as IBM products are costly assets. However, for enterprise customers it is a worthwhile investment."
"It is an expensive solution."
"Most customers' use case budgets are not inlined with the price of IBM DataPower Gateway. It is too expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
13%
Manufacturing Company
7%
Government
5%
Financial Services Firm
31%
Insurance Company
9%
Computer Software Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM DataPower Gateway?
The MPGW (Multi-Protocol Gateway) is great because it allows you to easily expose services using various protocols – web services, REST (JSON), and others. This flexibility simplifies things.
What is your experience regarding pricing and costs for IBM DataPower Gateway?
I would rate the pricing a two out of ten, with one being high price, and ten being low price. It's high-priced for smaller companies. But it is okay for enterprises. So, the price could be more fl...
What needs improvement with IBM DataPower Gateway?
The price could be more flexible for different clients.
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
WebSphere DataPower, IBM DataPower, IBM WebSphere DataPower
 

Learn More

 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
RBL Bank, Availity
Find out what your peers are saying about IBM BPM vs. IBM DataPower Gateway and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.