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Essam Younis - PeerSpot reviewer
SOA & BP Technical Manager at EJADA
Real User
Top 20Leaderboard
Resilient high availability, easy to use, easy to install, with the best security platform available
Pros and Cons
  • "It is easy to use, easy to install, and it's resilient for high availability."
  • "In the next release, I would like to see the product price reduced. It should be cheaper."

What is most valuable?

The appliance version is one of the top, most powerful products on the market.

The most valuable features of this solution are the appliance hardware, the software embedded within the hardware appliance machine.

This is one of the best security platforms in the market. 

It is easy to use, easy to install, and it's resilient for high availability.

What needs improvement?

In the next release, I would like to see the product price reduced. It should be cheaper.

For how long have I used the solution?

We have been implementing IBM DataPower Gateway for more than 10 years.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution.

Buyer's Guide
IBM DataPower Gateway
November 2024
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What do I think about the scalability of the solution?

It is a scalable product.

This is a supported gateway. It does not have front end users. It has a number of transactions. You compare the number of transactions, for the development and product utilization.

We have plans to continue using it in the future.

How are customer service and support?

It depends on the level of contact between you and the customer, as well as the level of severity of the ticket. If you have a critical severity, you get an excellent response. 

How was the initial setup?

The initial setup is straightforward. It is easy to install.

If it is an appliance, just plug and play, and to configure the network connectivity it'll take a maximum of one day.

If it is the software it'll take a maximum of about one day.

You only need one person to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

It's expensive when you compare it with others. If you are going with the software then you can get a good deal, but the appliance version is expensive.

Customers have to pay for licensing.

What other advice do I have?

Definitely, I would recommend this solution to others.

I would rate IBM DataPower Gateway a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Minar Baddireddi - PeerSpot reviewer
Datapower Specialist at a computer software company with 51-200 employees
Real User
Top 10Leaderboard
An easy-to-use solution for security purposes that is stable
Pros and Cons
  • "The product is stable...The product is scalable."
  • "It is a costly product."

What is our primary use case?

We are using the solution for security purposes.

How has it helped my organization?

The solution's security feature is its most valuable feature.

What needs improvement?

It is a costly product. So, it is not an open-source solution, making it costly.

In the future, I would like to see an open-source version.

For how long have I used the solution?

I have been using IBM DataPower Gateway since 2018. Also, I am using IBM DataPower Gateway Firmware V7.2. I am an end user of the solution.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The product is scalable. In m company, six people are using the solution. I don't know if my company is planning to increase usage in the future.

How are customer service and support?

I rate IBM's technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I don't know. I think I'm not suitable to speak about deployment because I am using the solution that was already deployed in my company.

The installation is easy, especially on VMware.

What's my experience with pricing, setup cost, and licensing?

I didn't pay for the product. I worked in a company where we were using the tool.

Which other solutions did I evaluate?


What other advice do I have?

The product is easy to use.

I rate the overall solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
IBM DataPower Gateway
November 2024
Learn what your peers think about IBM DataPower Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Randall Cordero - PeerSpot reviewer
Consultant at Gtc
Consultant
Top 10Leaderboard
A scalable and secure solution that has all functionalities integrated in one platform
Pros and Cons
  • "I like the tool's security. Also, all functionalities are integrated within on platform."
  • "I would like the tool to improve its training."

What is most valuable?

I like the tool's security. Also, all functionalities are integrated within on platform. 

What needs improvement?

I would like the tool to improve its training. 

For how long have I used the solution?

I have been working with the solution for three years. 

What do I think about the stability of the solution?

I would rate the product's stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the tool's scalability a ten out of ten. We have many users for the tool in our company. We have plans to increase the software's usage in the future. 

How was the initial setup?

We found the tool's deployment simple because we had developed many tools to implement it automatically. 

What's my experience with pricing, setup cost, and licensing?

The tool's initial costing is expensive for small banks and financial institutions. 

What other advice do I have?

You need to develop tools to improve the deployment of the solution. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Middleware Administrator at Pronteff IT Solutions
Real User
Many security features, easy to use and not much development is needed
Pros and Cons
  • "Since it is a gateway, it provides a lot of security features."
  • "The programming language is only supported in XSLT and Gateway script."

What is our primary use case?

We use both cloud and on-premise solutions. We focus on the BFSI, one of India's largest banks, as well as the financial sector and telecommunications.  

How has it helped my organization?

We implement the solution for our clients and currently have more than 70 staff members on our team. 

What is most valuable?

Since it is a gateway, it provides a lot of security features. It's also easy to use with not much development needed. We can deploy mostly with the drag-and-drop policies. 

What needs improvement?

Right now, the programming language is only supported in XSLT and Gateway script. Offering another programming language like Python would be better for all. We had one difficulty with signing and encryption, which it doesn't support in the data pool but does in Java programming language. It wasn't contained in the latest algorithm, so that's an issue we faced with one customer. 

For how long have I used the solution?

We have been using it for the last five years.

What do I think about the stability of the solution?

The data pool product is stable and we did not find any bugs. API management launched two years back and we consider it quite unstable because we still face a lot of bugs. 

What do I think about the scalability of the solution?

The solution is best for medium to large companies and is easy to scale. 

How are customer service and support?

We are in yearly contact with technical support. We have reported every bug and they try to fix them within a short span of time. If they can't fix bugs quickly, they include them in new releases and give an ETA to us. Knowledge base and response time could be improved. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

This is the solution we currently implement for our customers. 

How was the initial setup?

Initial setup is very easy. If you go with container deployment, it can be a little bit tricky. The first time you install a container you will face issues, but the next time will be easier. 

What about the implementation team?

We implement the solution for our clients. We also provide maintenance every quarter to give support to the production environment. If the client needs extra features, the project is more complex and takes more development time. 

What's my experience with pricing, setup cost, and licensing?

The cost is very high and requires all five components in the API management solution, such as API Portal, Analytics, and App Connect. But with MuleSoft, everything is with a single vendor. 

Which other solutions did I evaluate?

We want to explore MuleSoft and introduce it to our company. We are not going to replace IBM right now, but we want to be able propose either IBM or MuleSoft based on customer requirements such as features and cost. 

What other advice do I have?

We are a gold partner with IBM. DataPower Gateway is quite cool but API Manage needs to be more stable. Without testing, they released the product into the market. This is what we have observed. Sometimes, even small features in the big product do not work.

I would rate this product an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Cameo Mbowane - PeerSpot reviewer
Chief Executive Officer at Customersoft Innovation
Real User
Top 5Leaderboard
Stable solution with good technical support service.
Pros and Cons
  • "It is a scalable solution."
  • "They should add features to manage API integrations."

What is most valuable?

The solution's most valuable features are security and consistent availability.

What needs improvement?

It is challenging to understand the solution's design and support skills. We have to keep importing skills all the time. It requires a technical person to understand multiple operating systems environments. They should make it more accessible for entry-level developers. Also, they should add features to manage API integrations.

For how long have I used the solution?

We have been using the solution for over 15 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and support?

The solution's technical support is excellent. They have created data centers where we can raise queries. 

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup process is easy. It takes two weeks to build custom-specific prototypes.

What's my experience with pricing, setup cost, and licensing?

The solution has a return on investment but is a little expensive. One of its licenses costs $10,000. The additional costs depend on the pricing models for technology support.

What other advice do I have?

I recommend the solution to enterprise companies. It is an excellent product if you have to set it up on the cloud. Although, hosting it on the existing cloud is complicated. I rate it as an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Sathyan K - PeerSpot reviewer
Founder, Director at PerfTech Solutions Pvt Ltd
Real User
Top 10Leaderboard
Is easy to implement, maintain, and scale, and does not need a separate DMC proxy
Pros and Cons
  • "You don't have to have a separate DMC proxy because DataPower Gateway is an appliance and will take care of a lot of security features. These include data validations, encryption, as well as XML or any type of scripting or security threats that are present."
  • "The user interface or the application development perspective and customization of the tool could be a little better."

What is our primary use case?

We have a global banking customer who uses IBM DataPower Gateway to expose their APIs for customer use.

What is most valuable?

You don't have to have a separate DMC proxy because DataPower Gateway is an appliance and will take care of a lot of security features. These include data validations, encryption, as well as XML or any type of scripting or security threats that are present.

From a security point of view, being an appliance in the DMC zone, IBM DataPower Gateway will take care of the entire security angle for the infrastructure.

What needs improvement?

The user interface or the application development perspective and customization of the tool could be a little better.

For how long have I used the solution?

I've been using this product for more than five years now.

What do I think about the stability of the solution?

It is stable, and the performance is good as well.

What do I think about the scalability of the solution?

It is easy to scale as the product itself has the capability to install it as a cluster. So it can be scaled vertically or horizontally.

We have a team of about 10 developers and 10 to 15 enterprise customers globally.

How are customer service and support?

For this particular product, the technical support is good.

I would give them an eight out of ten because there are some stability issues related to new features that have been added. They could have tested them and released them later rather than releasing them right now.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is pretty straightforward because it's an appliance, so you don't have much complexity from an installation and configuration perspective. I would give the setup process a five out of five.

What about the implementation team?

We implemented it in-house. It hardly takes any time; perhaps a day or two.

The only maintenance you need to be worried about is upgrading the patches, and you need to make sure that you apply those on time. We have two people who are responsible for the maintenance and administration.

What's my experience with pricing, setup cost, and licensing?

This product is a bit expensive as IBM products are costly assets. However, for enterprise customers it is a worthwhile investment.

The licensing cost is based on the PVU and will depend upon the number of CPUs used for the virtual appliances.

If you are buying the license based on the PVUs, then you won't have any additional costs because all of the features will be available. However, if you are not going with the product with the PVU and you're going with certain features, then you will need to add those features, specifically security features, and pay for them. That is, there are certain features that are on a pay-per-feature basis if you are not going with a PVU license.

I would give pricing a rating of three out of five.

What other advice do I have?

If you are an enterprise customer, I would definitely advise that it is better to go for IBM DataPower. You won't need to have a proxy or any other security measures required in the DMC, and it is easy to implement and easy to maintain and scale.

Overall, I would rate IBM DataPower Gateway at ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1662720 - PeerSpot reviewer
Yapı Kredi şirketinde Application Infrastructure Manager at a financial services firm with 10,001+ employees
Real User
A robust solution with good security and troubleshooting features
Pros and Cons
  • "The solution is robust."
  • "For the workloads that are not too high, appliance is a little bit expensive."

What is our primary use case?

Initially, we used IBM DataPower XI52, but have since switched versions. The operating system versions were different. We are using the appliance version.

We primarily use the solution for the integration and security gateway for opening the services outside company.

What is most valuable?

The solution is robust. We use the appliance version, which comes with good security features and trouble shooting tools. So, we are happy with the IBM DataPower. We are currently evaluating the CA product, especially as it concerns the API management. As such, we may choose to use the API management modules of the CA Gateway.

What needs improvement?

For the workloads that are not too high, appliance is a little bit expensive. This is especially true in the development test and UAT environment, in which we can use the virtual version of the product. For live environments, we can continue to use the appliances. 

For how long have I used the solution?

We have been using IBM DataPower Gateway for eight years.

What's my experience with pricing, setup cost, and licensing?

The appliance is a bit on the expensive side for the workloads that are not too high. This is especially true in the development test and UAT environment.

What other advice do I have?

Improvements have already been made to the solution. For example, we wish to use the virtual version of the DataPower next year and will likely do so with all of our applications within a few years.

When it comes to the deployment, we use the appliance version of the product with IBM DataPower. Yet, with other applications, are cloud-based. 

I rate IBM DataPower Gateway as a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Middleware Applications Specialist at a pharma/biotech company with 5,001-10,000 employees
Real User
Good control over incoming messages, with a helpful knowledge center and user community
Pros and Cons
  • "It can look for the various security threats, productions, payload scanning, and perform routing based on the content type."
  • "Some pre-packaged connectors for integration with various applications, such as SaaS offerings, would be a useful addition."

What is our primary use case?

We are using it for reinforcing data security policies, routing, and doing B2B transactions. There's more B2B as well as the ESB, the enterprise service bus.

What is most valuable?

This is a Gateway application provided by IBM. You have a lot of controls over the messages coming in, and how you can ensure these conform to your standards.

It can look for the various security threats, productions, payload scanning, and perform routing based on the content type.

You have various business to business integrations and mappings.

What needs improvement?

It would be great if the CI/CI and DevOps components were part of this offering.

Having some pre-packaged proposals or integration solutions would be helpful, like many of the iPass providers are now supplying.

Some pre-packaged connectors for integration with various applications, such as SaaS offerings, would be a useful addition.

For how long have I used the solution?

We have been working with the IBM DataPower Gateway for approximately seven years.

What do I think about the scalability of the solution?

With respect to scalability, the new IDG X2 appliances come with a lot of power inside these appliances so you won't have any issues. It comes with a 24-core machine, which should be powerful enough for your workloads.

We are using the on-premises, hardware application, so scalability comes at a cost. It means that you will need to install another application and another appliance.

How are customer service and technical support?

We have been in contact with technical support and they are pretty quick. IBM has the proper support portals. The knowledge center and user community are up to date.

How was the initial setup?

The initial setup is straightforward. It is well-documented in the IBM Knowledge Center.

Deployment takes between two and three hours for each appliance.

What's my experience with pricing, setup cost, and licensing?

The cost of this product varies from customer to customer and the relationship with IBM, including how many offerings from IBM are already being used.

What other advice do I have?

I recommend this solution. It is a good security application and it incorporates integrations and the latest security controls that are available in the market.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free IBM DataPower Gateway Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free IBM DataPower Gateway Report and get advice and tips from experienced pros sharing their opinions.