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Solution Director at HCL Technologies
Real User
Top 20
Has good scalability, but technical support needs improvement
Pros and Cons
  • "It is quite a stable solution."
  • "They should develop its containerized version."

What is our primary use case?

We use the solution as a database for e-commerce applications.

What is most valuable?

The solution's most valuable feature is scalability.

What needs improvement?

The platform itself needs improvement. They should develop a containerized version of the solution. In addition, they should include dashboard features as well.

For how long have I used the solution?

We have been implementing the solution for customers since 2006.

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IBM Db2 Database
February 2025
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What do I think about the stability of the solution?

It is quite a stable solution. I rate its stability as an eight.

What do I think about the scalability of the solution?

We have 34 technical users and over 50 end users for the solution. I rate its scalability as an eight.

How are customer service and support?

The solution's technical support team could respond faster.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have used Oracle in the past. In Comparison, IBM provides better performance and scalability features.

How was the initial setup?

The solution's initial setup process has medium complexity. It takes a few days to complete. I rate the process as a seven.

What other advice do I have?

I rate the solution as a seven.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Giuseppe Innamorato - PeerSpot reviewer
Senior Client Director at Alkemy digital_enabler
Real User
Top 10
Helps us manage a data warehouse for customers and has great performance
Pros and Cons
  • "The performance of the solution is valuable."
  • "The initial setup could be improved."

What is our primary use case?

We use it to manage a data warehouse for customers. The data warehouse is focused on marketing, commercial and sales data.

What is most valuable?

The performance of the solution is valuable.

What needs improvement?

The initial setup could be improved.

For how long have I used the solution?

We have been using the solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, and approximately 50 users in our organization are currently utilizing it.

How are customer service and support?

We have had a good experience with customer service and support. I rate customer service and support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is not easy but can be completed with the assistance of the IBM technicians. It took us about four to five months to complete deployment.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is charged annually. I rate it a ten out of ten.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, but the initial setup can be improved.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
IBM Db2 Database
February 2025
Learn what your peers think about IBM Db2 Database. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Service Director at scsi co.,ltd
Real User
Easy to set up and maintain but lacks backup capabilities
Pros and Cons
  • "The solution is easy to install and simple to maintain. The most valuable aspect of the solution is its general user-friendliness for users of all kinds."
  • "It would be ideal if the solution offered backup functionality. Many similar tools already do, which means Db2 is somewhat behind the curve in terms of what a customer might expect from it."

What is our primary use case?

I handle implementation. I install the Db2 Database before I send it to the developer or the application team. Also, sometimes, I have to migrate the database from one platform to another.

What is most valuable?

The solution is easy to install and simple to maintain. The most valuable aspect of the solution is its general user-friendliness for users of all kinds.

What needs improvement?

The solution could improve the centralization aspect of the tools.

It would be ideal if the solution offered backup functionality. Many similar tools already do, which means Db2 is somewhat behind the curve in terms of what a customer might expect from it.

For how long have I used the solution?

I'm an implementer of the solution in Thailand. I have been working with Oracle Db2 and SQL for more than 10 years. 

What do I think about the stability of the solution?

The solution is stable so long as you don't have to make any changes to it. I haven't seen any bugs, or glitches on it. I haven't experienced crashes either.

What do I think about the scalability of the solution?

The solution is quite scalable. A company shouldn't have issues with expanding it if they need to.

We typically implement the solution for small to medium-sized organizations.

How are customer service and technical support?

Technical support is not the best. I would rate them five out of ten. 

The issue is that in order to make a ticket, you may have to call and then you end up being on hold. Sometimes, the person who answers doesn't know how to resolve your issues so it can be frustrating. 

Which solution did I use previously and why did I switch?

I also have experience with Oracle databases. I find Oracle to be a bit better than Db2 if I'm honest. They have a lot of functionality, for example, and can handle backup and recovery of data. This is not possible on Db2.

How was the initial setup?

The solution is very easy to set up. It's not complex at all.

Deployment takes about one to two hours or so. It's not a long or arduous process by any means. 

You only need one person to deploy and maintain it.

What about the implementation team?

I handle the implementation myself.

What's my experience with pricing, setup cost, and licensing?

I don't know too much about the pricing of the solution. There may be extra fees on top of just the licensing fee. I'm not sure.

Which other solutions did I evaluate?

I'm looking at other databases right now. I'd prefer something with a backup functionality, which Db2 lacks.

What other advice do I have?

We're currently IBM partners. 

I use the solution extensively. 

I'd like other companies to know it's quite easy to set up and maintain. If they are looking for something fairly easy to jump into, this may be it.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Technical support manager IBM Power systems at a computer software company with 51-200 employees
Real User
Powerful, reliable, robust and it has great features.
Pros and Cons
  • "Reliable, robust with great features."
  • "GUI needs improvement."

What is our primary use case?

We are partners with IBM and I'm for implementing Power systems with DB2 in this company. 

How has it helped my organization?

We propose DB2 and other IBM products to our customers.

What is most valuable?

As with all IBM products, I like the reliability of this solution. Db2 is a robust relational database with great features. 

If you're already an IBM Customer or you use IBM products, you know they're powerful products.

 IBM recently purchased Red Hat and things are working more smoothly since then, there's more integration.

What needs improvement?

I think they need to improve the GUI and I'd like to see more integration with other platforms. 

If you have a project involving several platforms or databases it's the integration with other products that's crucial. Db2 has this capability but sometimes there are issues and you have to contact support to get things fixed. 

They haven't done extensive testing with integration; they'll often send you to third parties. It often means that you have to purchase additional products in order to integrate with other platforms and that's an additional cost. 

For how long have I used the solution?

I've been using this solution for over 20 years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is very scalable. IBM has a mid-range and a mainframe system, so every product is made with scalability in mind. 

Their main target is medium and large size business so they're not interested in small business. 

How was the initial setup?

The initial setup is very easy. 

What's my experience with pricing, setup cost, and licensing?

There is an issue with IBM licenses pricing which is expensive, and it's the main downside of buying IBM products or databases.

What other advice do I have?

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user700107 - PeerSpot reviewer
DBA with Oracle Database, IBM DB2 and Cloudera Hadoop project at a financial services firm with 5,001-10,000 employees
Vendor
On our old system...the performance and stability couldn't meet our requirements. After migrating to DB2, it's much better.

What is most valuable?

A4: Automatic storage. Disk space management is one of the biggest pain points for a DBA. Even Oracle 11g R2 cannot do better than IBM DB2 when it comes to this feature.

How has it helped my organization?

The old system (Wealth Management) was on Microsoft SQL Server platform, however, the performance and stability couldn't meet our requirements. After migrating to DB2, it's much better.

What needs improvement?

Absolutely -- centralized management tools with UI interface, like Oracle EM .

For how long have I used the solution?

Three years.

What do I think about the stability of the solution?

Yes. We even encountered DB2 bug on the Version 9.7.0.9 and it's the reason why we upgraded to Version 9.7.0.11 .

What do I think about the scalability of the solution?

Yes. Many tables or indexes can't be scaled up without reorg step. As an unbreakable system, it's a very bad design.

How are customer service and technical support?

8 out of 10. IBM Lab is quite strong. The site technical support is good, too.

Which solution did I use previously and why did I switch?

See my answer to the 'Stability' question.

How was the initial setup?

It's quite complex. It cannot be done without reference.

What about the implementation team?

The reference documents and education resources in the market might not offer as much as Oracle Database or Microsoft SQL Server.

It's still much more than open source databases such as PostgreSQL, but much less than Oracle and Microsoft.

What's my experience with pricing, setup cost, and licensing?

Calculating the license fee is always very complicated and only the IBM sales can get the final answer. It's not a transparent way.

Which other solutions did I evaluate?

Yes. Oracle Database.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
VP of IT at a financial services firm
Real User
​Scales well enough for a relational database and has a good, stable performance
Pros and Cons
  • "It has a good, stable performance."
  • "​Scales well enough for a relational database."
  • "Do not use support. Freely available documentation is a bit weak.​"
  • "​Not very solid compared to its competitors' products.​"
  • "Some of the internal rearrangement in the administration is not as straightforward as it is in competing products."

How has it helped my organization?

Compared to Oracle, it is so much cheaper.

What is most valuable?

It has a good, stable performance, and it's not Oracle. 

What needs improvement?

Some of the internal rearrangement in the administration is not as straightforward as it is in competing products. 

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Not very solid compared to its competitors' products.

What do I think about the scalability of the solution?

Scales well enough for a relational database. Not exceptional; scales at or slightly below its peers.

How are customer service and technical support?

Do not use it. Freely available documentation is a bit weak.

Which solution did I use previously and why did I switch?

No. I have previous experience extensive with Oracle, SQL Server and Sybase. It is a good product. Better than Sybase, but not as good as Oracle, and comparable to SQL Server. 

How was the initial setup?

I can't comment. I have no experience here.

What's my experience with pricing, setup cost, and licensing?

They are competitive and honest (compared to how peer firms approach licensing conversations).

Which other solutions did I evaluate?

No, they were the incumbent.

What other advice do I have?

Prototype any use of fringe functionality, XML-specific handling, JSON Processing, NoSQL Extensions, etc. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Enterprise Solutions Architect at a computer software company with 201-500 employees
Real User
Stability, scalability and security with high performance.

What is our primary use case?

Internet & Mobile banking database

E-Payroll & E-Statement solutions

Website database

What is most valuable?

A) The command set is almost the same in Windows and AIX operating systems, which greatly minimize the administration efforts to manage DB2 in both environments. Needless to say that working with the banking sector (which is my default playground) I need the ability to deal with many operating systems.

B) The ability to understand and interpret PL/SQL queries, with ease switching from Oracle to DB2.

C) Stability, scalability and security with high performance.

How has it helped my organization?

Our software products have to be PCI-DSS compliant, so encryption of customers' credit card numbers is a must-have feature. Using DB2 AWSE v11 enables us to do out-of-the-box encryption with ease.

What needs improvement?

Backing up databases from Windows and restoring them on AIX and vise-versa.

Support for migrating DB2 v9.7 to 11 in a single process with no intermediate versions jumping

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

IBM Knowledge Base is more than enough, I never asked them for support.

Which solution did I use previously and why did I switch?

I used Oracle DB and am still using it with some of my customers, but Oracle administration is a nightmare compared to DB2.

How was the initial setup?

The initial setup is straightforward, but securing your environment is a bit more complex.

What's my experience with pricing, setup cost, and licensing?

Use DB2 Express for your development environment, but consider using Workgroup Server Edition if you need to federate two databases together or need to server a huge amount of data. If you plan to be PCI-DSS compliant, use AWSE.

Which other solutions did I evaluate?

MS SQL Server 2014 and Oracle 12g.

What other advice do I have?

I recommend it to medium-to-large enterprise applications

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software architect at bergen
Real User
Simple, stable, and reliable solution with excellent technical support
Pros and Cons
  • "The most valuable features are the simplicity of the database and the access to Db2 and Db2 information."
  • "IBM's products tend to be quite costly, especially given the availability of free, open-source alternatives."

What is our primary use case?

My main use of Db2 is as an additional data source for integration or a source for integration adapters.

What is most valuable?

The most valuable features are the simplicity of the database and the access to Db2 and Db2 information.

For how long have I used the solution?

I've been working with this solution for twenty years.

What do I think about the stability of the solution?

Db2 is stable and reliable.

How are customer service and support?

IBM's technical support is good, it's an excellent reason to purchase Db2.

How was the initial setup?

The initial setup was quick and easy.

What's my experience with pricing, setup cost, and licensing?

IBM's products tend to be quite costly, especially given the availability of free, open-source alternatives.

What other advice do I have?

I would rate Db2 eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: February 2025
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Buyer's Guide
Download our free IBM Db2 Database Report and get advice and tips from experienced pros sharing their opinions.