Frankly, I cannot find anything at the back of my mind that I can term valuable. It's a solution we have and use. It is as valuable as having any structured test management tool.
Technical Test Lead at a tech services company with 10,001+ employees
It's improved over time since our initial use in 2012 but the UI, needs a lot of work.
What is most valuable?
How has it helped my organization?
SpiraTest was adopted as a low cost solution in lieu of HP's Quality Center 9.2 or its upgrades. In early 2012, we were frustrated with the product, unable to achieve our objectives, slow response, etc., but over time and further upgrades these have improved.
What needs improvement?
The product needs to have finesse if it has to be adopted wholeheartedly by the entire testing community. Some improvements that remain at the back of my mind are -
- Excel plug-in should support user incorporated native excel formatting
- Asynchronous JIRA to SpiraTest synchronization
- UI could use a lot of work.
- The folder structure representation takes up lots of screen space
- Should allow wildcard searches for test cases
- Should allow wildcard searches for test case names in a test set
- Universal searches to cover test cases, requirements and release summaries
- When trying to add a test cases to requirements or vice-versa, there should be a better way other than searching from the entire hierarchy or at least provide a large enough screen to make to easy for user to search.
Which solution did I use previously and why did I switch?
HP's Quality Center made way for SpiraTest as a low cost solution.
Buyer's Guide
Inflectra SpiraTest
January 2025
Learn what your peers think about Inflectra SpiraTest. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
What about the implementation team?
The installation was carried out by the client.
What other advice do I have?
It isn't as easy to adopt. Will need some getting used to.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Test Software Development Manager at a tech vendor with 501-1,000 employees
Very simple UI designs which everyone can handle
What is most valuable?
- Price
- Ease of use
- Integration with automation.
SpiraTest is cheaper than its rivals.
It has very simple UI designs. We don’t need to train testers for SpiraTest. Everyone can handle it.
We are using custom automation tools. SpiraTest’s client engine mechanism is very dynamic for integrating custom automation tools.
How has it helped my organization?
Test case management was an issue for us before SpiraTest. Now, we have more than 4K functional UI test scenarios, and by integrating Spiratest with automation, we run our automation scripts periodically.
What needs improvement?
We have faced some performance issues. Inflectra may check the performance of SpiraTest. Also, test importing from Excel should be reviewed. We had some issues with this.
For how long have I used the solution?
We have been using SpiraTest more than four years.
What do I think about the stability of the solution?
No, definitely we did not.
What do I think about the scalability of the solution?
We faced some performance issues, which could be a problem with the scalability.
How are customer service and technical support?
Technical Support is fast enough to answer questions and problems.
Which solution did I use previously and why did I switch?
In our company, we did not use any tool for test management before SpiraTest.
How was the initial setup?
It is definitely very simple to setup SpiraTest. Especially when we compare with rivals, SpiraTest is pretty much the easiest one to set up.
What's my experience with pricing, setup cost, and licensing?
Instead of IBM or HP tools, SpiraTest has affordable prices and support.
Which other solutions did I evaluate?
We checked HPE tools. But initial setup, maintenance, ease of use, and price were crucial for us. SpiraTest is the winner.
What other advice do I have?
Depends on their user count, they can contact Inflectra about performance issues. We are using them with 20 concurrent users.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Inflectra SpiraTest
January 2025
Learn what your peers think about Inflectra SpiraTest. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Quality Assurance Manager at a manufacturing company with 501-1,000 employees
It improved the traceability of test cases and requirements, but I think this software could benefit from better reporting options.
Valuable Features:
This solution provided us with our first database solution for test case management. It also provided our first opportunity to easily link requirements to test cases, and test cases to test runs.
Improvements to My Organization:
Moving to a test case management solution like this improved our traceability of test cases to requirements, and our record keeping in general. Results were no longer spreadsheets stored on a server somewhere; they were much more readily available for review.
Room for Improvement:
The bug tracking portion of this software, while ok, could use some improvement. Also, I think this software could benefit from better reporting options - which may now exist in newer versions.
Use of Solution:
We used it for about one year.
Scalability Issues:
We found that, after a while, that after we entered hundreds of test cases into the system, operations like deleting a test case, or a test run, began to take over an hour to complete.
Initial Setup:
Our IT department took care of the installation, so I cannot comment on that. However, getting started with entering in tests, and creating hierarchies for structures was easy to do.
Implementation Team:
After installation, I basically took over getting our test cases entered, our upcoming requirements entered, and so on. The most important thing to know here is that this is a very time consuming process. Not necessarily due to the software, but due to the unavoidable fact that hand entry can take a long time. The software does support importing from certain formats, however if they don't line up with the way you were doing your documents beforehand, it won't be useful. Give your team sufficient time to enter in items as it will save time in the future, and will be well worth the commitment.
Cost and Licensing Advice:
For the price, this is a very simple solution, with limited functionality, that will definitely improve any department still using spreadsheets as their documentation. Once implemented, and transferred over, much, much time will be saved in test case execution, and reporting.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Test Manager at a tech vendor with 201-500 employees
Our organization has become much more efficient in our everyday test case documentation and in the execution of both manual and automated testing
What is most valuable?
- Test case documentation and execution history providing full traceability.
- Ease of use.
- Role based access.
- Ability to customize functions, such as roles, form attributes etc.
- Plugins to various other systems.
How has it helped my organization?
Our organization has become more efficient in our everyday test case documentation and in the execution of both manual and automated testing.
This, in turn, raises the quality of both our work and products.
What needs improvement?
Currently, I am waiting for a major improvement when it comes to sharing all artifacts across projects, this is something the Inflectra team is working on.
Cross-browser stability, i.e. not everything works as is designed in each of the major browsers, i.e. IE, Edge, Chrome, and Firefox.
For how long have I used the solution?
Six to seven years.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
Not in general, but a certain plugin for source code repository connection could be better.
How are customer service and technical support?
10 out of 10. The Inflectra team is quick to respond and even helps with solutions when I've found it necessary to contact them.
Which solution did I use previously and why did I switch?
No, we only had Excel or Word for test case documentation.
How was the initial setup?
Straightforward, providing the pre-requisites were in place.
What's my experience with pricing, setup cost, and licensing?
Can't beat it, in my opinion.
Which other solutions did I evaluate?
Yes, but sadly, I can't remember them all. My main reasons for selecting SpiraTeam were as follows:
- Value for money.
- Ease of use.
- No client side installation necessary which some of the other solutions required.
- Faith in the vendor to listen to me and our needs as a customer. I experienced exceptional customer service and have continued to do so.
What other advice do I have?
I would advise anyone to try it first and make sure it fulfills their requirements for this type of system.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Engineer at a tech vendor with 501-1,000 employees
Integration with the JUnit test cases is the most valuable feature
What is most valuable?
Integration with the JUnit test cases is the most valuable feature. I am able to integrate my automation of JUnit cases with the SpiraTest very easily, i.e., by just adding a few parameters in my source code.
You may find the detailed information for the integration from the link below:
https://www.inflectra.com/Documents/SpiraTest-Team%20Automated%20Testing%20Integration%20Guide.pdf
How has it helped my organization?
It has helped a lot for the testing side for our applications. The test scripts are written in SpiraTest, which define the step-by-step information with the detailed information about the version of the application, so as to conduct the functional as well as automated tests. The same scripts are run for every new release.
What needs improvement?
Requirement/test case baseline functionality would be a great feature to add.
For how long have I used the solution?
I have used this solution for two years.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and technical support?
Technical support is very good. I would rate it a nine out of 10.
Which solution did I use previously and why did I switch?
Personally, I haven't used any other solution before this one.
How was the initial setup?
The initial setup was very much straightforward and we didn't face any issues with the integration.
What's my experience with pricing, setup cost, and licensing?
It's worth investing in Inflectra for your internal system as it's very useful.
I have been using SpiraTest for a team of 10 users and am very much satisfied with its licensing and price (a free trial is a plus). The more I use SpiraTeam, the more I like it.
What other advice do I have?
It is the best QA management tool, good for all types of industries.
It provides the ability to create, edit, and manage your project's requirements in an hierarchical requirement matrix, where the high-level business requirements can be decomposed into appropriate system requirements.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior SDET
Produces a test result based on both manual and automated tests
What is most valuable?
Currently, I work as an SDET only and I don’t write or run tests. However, I use SpiraTeam existing tests so I can decide how to automate them. I use Spira RemoteLaunch to schedule a test server, which in turn schedules various test clients which run Ranorex.
In the future, we intend to use SpiraTest to store a script which will be passed on to the test server. This will run the tests and return the pass/fail result. We will generate the test script using a web page server.
In my previous job, I used SpiraTest to design and document tests. I would have a technician run manual tests using SpiraTest. I used Spira RemoteLaunch to run Ranorex automated tests and store test results. I would use SpiraTest to produce reports to generate a Test Plan, and also to produce a test result based on both manual and automated tests.
How has it helped my organization?
My team uses SpiraTeam to document tests and test results.
What needs improvement?
- Sometimes I need to restart Spira RemoteLaunch because it goes into a bad state and is not listening for new tests.
- Spira RemoteLaunch does not have the capability to run simultaneous tests in more than one server.
- Spira RemoteLaunch does not have the capability of communicating with an ongoing test (e.g., send it commands). So it’s not possible to have a one-to-one relationship between manual test steps and automated tests.
- The preset test reports are very limited, thus I had to XSL to modify tests. This is quite involved. My biggest suggestion for improving SpiraTest/SpiraTeam is to provide an editor to produce test report templates that are more flexible. For example, one should be able to specify variables (e.g., unit-under-test name, IP address, or web site reached).
For how long have I used the solution?
I have used SpiraTeam and Spira RemoteLaunch for about one year. Previously, I used SpiraTest for about two to three years.
What do I think about the stability of the solution?
Yes, I just noted that sometimes RemoteLaunch goes into a bad state and I need to restart it. I have noticed this in the past that sometimes the RemoteLaunch does not schedule things properly. It’s been a long time, so I cannot provide details about this at the moment.
What do I think about the scalability of the solution?
Yes, I noticed in my previous job, as one generates many test reports, database access becomes very slow to the point of being unusable.
How are customer service and technical support?
I have not requested technical support on this job. Previously, before purchasing SpiraTest, the support was superb. However, after purchasing the product, I noticed that sometimes I had to wait for days to get a response. The regular support people were not as knowledgeable as the sales support.
Which solution did I use previously and why did I switch?
In my previous job, I introduced SpiraTeam after looking at different test management products. At the time, there were not using any. I chose SpiraTeam because it was one of the few products that supported Ranorex, which is the test tool that the company was using.
How was the initial setup?
I don’t remember much, but I don’t believe that the setup was difficult.
What's my experience with pricing, setup cost, and licensing?
From my recollection, SpiraTest was reasonably priced so that was not a big factor in convincing people about getting it. The bigger issue was whether it was the right product for us.
Which other solutions did I evaluate?
I looked at public domain tools and found one that I liked (don’t remember the name), but the problem was that it did not explicitly support Ranorex. I looked at other tools, but they were too expensive.
What other advice do I have?
- Use a fast web server with lots of memory.
- Limit the amount of log messages for the test report.
- Try to pick test clients in the same subnet as the test server. This will reduce scheduling and communications issues.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
it_user607749Manager, Live Production at a computer software company with 1,001-5,000 employees
Real User
I agree!
Practice Manager Testing at Ordina Belgium
It tracks the entire test process, but while integration with Atlassian JIRA was foreseen and configured, new builds of it caused the integration add-in to become non-working.
Valuable Features
The fact that you are able to structure and keep track of the complete test process has been the main goal.
Improvements to My Organization
Test approach can be set up with the use of multiple test teams who (thanks to SpiraTest) are able to work in collaboration with each other (follow-up of testing, division of tasks and effort, high level of traceability).
Room for Improvement
- Not much room for tweaking of menus.
- It's not open for use of add-ins/automation, or at least instability the moment a version differs.
- Slow response of server, possibly because of the cloud performance.
Use of Solution
I've used it for two years.
Deployment Issues
The integration with Atlassian JIRA was forseen and configured, but the moment a new build of SpiraTest arrived, the add-in used for this integration became non-working, so there's no more integration with JIRA.
Customer Service and Technical Support
It's decent, but I'm not ecstatic about it.
Initial Setup
It was very straighforward, because of the web-based implementation, so there's no need for a lot of hardware installation/configuration.
Implementation Team
We used an in-house configuration manager. You should always evaluate the compatibility with your existing environment/tools.
ROI
Before there was nothing, so implementing this was a big step towards a structured test process, so it's priceless.
Pricing, Setup Cost and Licensing
Considering the cost and complexity of a test management tool like HP Quality Center, SpiraTest provided an acceptable alternative solution, but there are also more alternatives available at this moment.
Don’t be afraid to pay for component you urgently need, but also: don’t hesitate to refuse to pay for aspects you consider to be obsolete).
Other Solutions Considered
Other Advice
SpiraTest is a damn fine test management tool, but it seems that they run the risk of missing the ‘innovation train’ if Inflectra doesn’t act fast…
Disclosure: I am a real user, and this review is based on my own experience and opinions.
QA Engineering Manager at a marketing services firm with 51-200 employees
Provides good visibility at a high level looking at where things were, but needs better integration with third party products
Pros and Cons
- "The features of this product most valuable to me were the test case management and the visual status, by which it was displayed."
- "Two areas that can stand improvement: integration with third party products and making it more intuitive."
What is most valuable?
The features of this product most valuable to me were the test case management and the visual status, by which it was displayed.
How has it helped my organization?
Senior management cares about where we are. They don’t have time to look at a lot of data. SpiraTest provided good visibility at a high level looking at where things were.
What needs improvement?
Two areas that can stand improvement: integration with third party products and making it more intuitive.
The deciding factor to not use SpiraTest anymore was because it was cumbersome to integrate with TFS. Once it was put into place, we found out at the time, it did not support file attachments. That was huge for us because our developers relied heavily on having visual examples of bugs we found.
The other area which could stand improvement is flexibility in reports where one can actually create custom reports rather than work with canned reports.
For how long have I used the solution?
At my prior job, we used this for 5 years.
What do I think about the stability of the solution?
SpiraTest was incredibly stable. Usually when there were problems, they were internal to our organization, not Inflectra.
How are customer service and technical support?
I would rate technical support at Inflectra as an eight and a half out of 10. They are very responsive in a timely fashion.
Which solution did I use previously and why did I switch?
No, this was the first test solution used at that organization.
How was the initial setup?
The setup was done prior to me coming to the organization, but it was my understanding that it was not cumbersome at all.
What's my experience with pricing, setup cost, and licensing?
The pricing was excellent. I would recommend the enterprise solution.
Which other solutions did I evaluate?
No other options were evaluated.
What other advice do I have?
Before implementing the product, consult with all the stakeholders who may be using this solution in terms of what is not only important to you, but to them as well. If you plan on using SpiraTest as a bug tracking tool for QA, ensure that it meets your requirements in regards to integration of the tools within your organization. This may rely on what goes on in QA.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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