Inflectra SpiraTest Reviews

• Test traceability - drill down from requirements to tests and incident
• Custom report functionality
• JIRA integration and the option to integrate it with many other test tools e.g. scheduler for running SOAPUI/Ranorex/scripts
• Good technical support

At first we used MS Excel for setting up test scenario’s and managing the test progress. As the test team kept growing, it turned out that Excel was not adequate anymore. Having undertaken a lot of research, SpiraTest came out the winner. With this tool, we were able to make our software testing life cycle more efficient as well as create more transparency.

A great feature in SpiraTest is that you can use an existing project as a template for setting up new projects (workflows, custom properties, and data sync are copied). However, when you need to apply a change to a workflow which is used in multiple projects, you need to modify the projects one by one. For this reason maintenance is sometimes quite time consuming.

I've been using it since September 2013.

So far we haven’t encountered any downtime or any major stability problems.

Inflectra support staff respond to raised tickets within one or two days. So encountered problems are taken care by them very quickly. Also, any suggested enhancements are taken into consideration by them for future release.

The initial installation was quite easy. For the setup you only need a web (IIS) and database server (SQL server 2008). However, it is advisable that you have full admin access to the database or at least have a database admin who can assist you when setting up the database in a cluster environment (shared SQL server). Especially when the database policy does not allow database users (like a SpiraTest database user) to have full admin rights.

The SpiraTest database user is required to be a full system admin user (DBO role is insufficient) for creating the necessary database objects. The user manual is quite extensive and a great help for doing the initial setup. Basically the initial setup is quite straightforward, but time consuming.

The implementation was done by an in-house test team.

• Testlink
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• TestRail
• Zephyr
• Tarantula

If you are looking for a decent test management tool with a good balance of cost and functionality, SpiraTest would be a very good option, especially when you have a limited budget.

The most valuable thing is that it's a test management system, in which you can handle a mass of test case specifications and executions.

It has not probably improved anything. It is just generic test management which has quite a small price tag. Of course it has provided us way to handle our test specifications.

The tool doesn't restrict the usage, so if an organization wants to plan a lot they can, so this tool is good in that sense.

It's low score is mainly because of the problems with the user interface, usability and lack of user guidance - meaning that tool has no predefined way of work.

I would like to see improvement in handling test way of work. The current version does not provide enough support for test management way of work. You have too much to plan by yourself. For example, the linkage between artefacts is hard without planning and guidance for end users. The UI has it's limitations and current folder system is hard to manage. User right handling is hard because you need to grand too much rights to the users.

I have used it about three years. I have been the main user of the product and planning how the tool should be used.

Scalability wise, it needs hardware resources. Only Microsoft IIS is supported, and it's not a Linux based solution. We had to give more resources because it was stuck with lots of users.

Support has been good so far.

Setup is pretty easy but the user guidance for the end users is complicated.

We used an in-house implementations. I advise to plan a lot about the process itself, because the tool does not support that one very well. Also, the report functions are useless without good data consistency.

The price tag is be quite cheap I guess so in that sense it is one alternative. However, a lot of time goes into handling the test objects in the tool

Plan beforehand how the team shoudl use the tool. In that sense there are better solutions available

• Test Cases
• Test Incidents
• Reporting
• Fast to spin-up a new project and configure to new requirements

It's provided us with a multi-project test management tool.

V4 is available with improvements to the UI.

I've used it for three years.

No – able to bring on new projects rapidly.

It's okay.

It's okay.

Have used HP Quality Center – but this was clunky – too many clicks

There is a learning curve with understanding how to program SpiraTest, but once mastered it's easy.

We did it in-house.

Cost is very minimal – 20 concurrent users for the products lifetime.

It's a good product with an exceptionally low cost.

1. Indent/outdent functionality, because it makes it easier to relocate the test cases under any folder (all-in-one) at the same time.
2. Copy/paste of multiples test cases at the same time wherever you want. It helps me to save time.
3. Copy/clone a test case based on an existent one. It helps me to save time.
4. Export test cases from a project to another one. It helps me to save time.
5. Sign-in only from only one browser, which is good security stuff.

It makes projects more organized and more likely to receive the proper reports.

In general, the look and feel and performance issues:

1. When a test case is edited, the fields to edit content are smaller. Would be nice to have options to expand them in the same view instead of opening each field in a new window. That is very incovenient.
2. When multiple test steps are edited, some edition field(s) get locked and all changes are not saved anymore, which causes loss of time when the test case has many steps.
3. Lack of quick response causes loss of time when test case details are edited and during test case execution.
4. Sometimes the test cases screen disappears and automatically goes back to the "Test Set" page, which causes loss of time.
5. Make the test cases editable during the cases execution in order to save time.
6. Only works fine in Firefox but not in other browsers.
7. The look and feel is old style, please make it more friendly and prettier.

For two years.

Yes, I did, very often with its performance.

Yes, I did, very often with its performance during test cases updating and execution at the same time.

To be honest, I didn't ask for help from them yet.

Yes, I did. Zephyr for JIRA and TestLink, but I must use SpiraTest. The organization that I work for has used this tool for many years.

It was a bit hard.

Folders, test cases, and test sets creation from the "Insert" menu located at the top left corner are very hard to understand, at least the first few days.

Pricing and licenses of Inflectra are lower than others, but the business companies look for more than lower prices.

I would advise checking performance and usability first.

I didn't have the chance. I think the company that I work for did it.

I would advise checking performance and usability first.

I have used it for two years. I have experienced a lot with the lack of quick response, and the look and feel should be improved.

The most important area in SpiraTest is the customizable reports; being able to create test reports that make sense to shareholders, testers, and developers. The ability to lay out detailed test reports made life simpler, as a test manager.

Thanks to SpiraTest, we were able to not only set up detailed and consistent tests, but the scheduling and assigning of tests to test team members gave us a leg up in staying on top of our current projects and gave us the guidelines for test planning.

Customizing test reports seems to be something one must have (or gain) expertise in.

I used SpiraTest for almost two years.

No stability issues.

At the time I worked with SpiraTest, there was no integration with Gemini (bug tracking and ticketing).

Anywhere Inflectra lacks, the tech support more than picks up the slack. All of my requests were handled in a timely and efficient manner. Technical support is very rarely associated with customer happiness, but I was very impressed with Inflectra’s technical support team.

SpiraTest was the only solution we used at my company. I did, however, have to provide a proof of concept where I tried various solutions. While there were many options, I found that for what SpiraTest could do and the price, it didn’t seem to be that hard of a decision. Most solutions that did what SpiraTest could do, cost significantly more, while solutions that were of comparable price or lower, didn’t have nearly the robustness offered by SpiraTest.

As someone with a fair tech background, I found the initial setup very easy. The installation guide hit it right on the head.

Understand what your team needs prior to purchasing. The Inflectra sales team was very helpful in finding out what fit our organization.

I evaluated Zephyr, QTP, and a few others I can’t recall at the moment.

Do it!! You won’t be sorry. This is a great product for creating test cases and test suites, with great traceability and reporting.

We use the on-prem deployment model of this solution. My primary use case of this solution is as a repository and for executing the cases against different software builds that we have. 

The ability to reuse test cases already used across projects is the most valuable feature of this solution. We don't need to create new ones. 

It should develop integration with JIRA. We have some complexities which caused us not to decide to integrate it with our JIRA, like synchronous data. 

I would like to see a more flexible configuration of the reports in the next release of this solution.

The stability is good. 

Scalability is good. We can add more and more people. We use it to integrate with Selenium to have automated results. 

We have around fifteen active users. They are mostly testers. 

We had some support tickets opened that were quickly resolved. Their support is good. We don't have any problems with it. 

We were previously using TestLink. We switched because it wasn't so user-friendly and we wanted to move to a more modern and user-friendly platform. 

The initial setup was straightforward. The administrator didn't have many questions.

We did the implementation in-house.

You don't need complex integrations with other tools. Compared to its competitors, most of the features are the same but the price is better. 

I would rate it an eight out of ten. 

Defect tracking.

It has created paper trail, and an audit history with detailed information on where the defect is currently from, what environment it is in, and whether it is being worked on, and if so, who by.

Some of the reporting can be limited. The test cases and test sets portion has its limitations and can be cumbersome when changes are needed to test scenarios. Also, the search for test cases can be time consuming and creating test sets from the cases can be hard if there are many Test Cases loaded. It would be nice to have a better search functionality within the Testing area.

I've used it for about three and a half years.

Some of the deployments have caused issues with browsers. Also, the loading of screenshots used to work without having to save it to ones desktop. This will now give an error.

6/10 – they do get back to you sometimes with helpful information.

It was pretty straightforward. The documentation does need to be updated as it seemed it was old screenshots it was displaying at the time.

This was implemented in–house.

From what I understand, this is one of the cheapest versions that offered what we needed at the time, but I believe we will be moving onto another product that will interact with our other tools.

This is good for defect tracking. I was not that impressed with the test case creation, but it did give good metrics of number of completion, not completed, on hold or defects.

I like the way how we can manage our test cases to test sets.

A great benefit is that the information about what/when/who was done is anytime visible from every test case/set/run menu.

It improved our TC management and helped us with the auditing.

• Manual test case writing
• Test management and protocol of the results

I have used it for three months.

We have not encountered any deployment issues.

We have not encountered any stability issues.

We have not encountered any scalability issues.

Customer service is very good.

Technical support is very good.

SpiraTest had more opportunities for our company and has good pricing.

No initial setup was needed; we used Inflectra's cloud hosting option.

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