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General Manager at a tech services company with 51-200 employees
Real User
The statistics show you a full brief of every user, every type of connection used, and the total bandwidth used
Pros and Cons
  • "The statistic feature enables us to better use bandwidth management. We monitored the use by mobile, type of application, department, and by users. The bandwidth was solid. Our internet speed is optimized for our research."
  • "I would like for them to add more security features."

What is our primary use case?

We use it as the primary UTM for the whole company.

How has it helped my organization?

The statistic feature enables us to better use bandwidth management. We monitored the use by mobile, type of application, department, and by users. The bandwidth was solid. Our internet speed is optimized for our research.

What is most valuable?

The statistics feature is the most valuable feature. The active host feature, "Live," enables you to monitor every host and every connection. The statistics show you a full brief of every user, every type of connection used, and the total bandwidth used. It is a very powerful feature.

What needs improvement?

I would like for them to add more security features. 

Buyer's Guide
KerioControl
January 2025
Learn what your peers think about KerioControl. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's very stable, and updates are frequent.

What do I think about the scalability of the solution?

In terms of scalability, it's actually more for a small to medium-sized business. It's not very scalable. 

We currently have over 50 users. The users are in different departments. It's a whole network; we have the admin department, accounting department, finance, technical department, and support department. Everyone is using it. It's the main UTM of the network.

It's the main UTM of the network so it's the internet firewall. We use it every day, every minute. 

How are customer service and support?

We've never had to use their technical support. 

How was the initial setup?

The initial setup was straightforward. It's the most user-friendly UTM out there. The deployment was very fast, less than half a day.

What about the implementation team?

We did the implementation ourselves. It required just one person. 

What was our ROI?

We see ROI on the internet bandwidth optimization levels.

What's my experience with pricing, setup cost, and licensing?

It's very affordable.

Which other solutions did I evaluate?

Every year we evaluate other options like Sophos and Kaspersky.

What other advice do I have?

My advice to somebody researching this solution is to check all the features. Some of the most important features of this program don't exist anywhere else. Especially the statistics.

I would rate it a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at Bari Mills Limited
Real User
Easy to set up and scale but problems with filtering
Pros and Cons
  • "Kerio Control can be scaled easily."
  • "The filtering on the unlicensed version of Kerio Control is inefficient - you have to add each website manually, which isn't feasible."

What is our primary use case?

Primarily, I use Kerio Control as a firewall and for web-filtering user controls.

What needs improvement?

The filtering on the unlicensed version of Kerio Control is inefficient - you have to add each website manually, which isn't feasible. It also has no anti-spamming feature for emails.

For how long have I used the solution?

I've been working with Kerio Control for four years.

What do I think about the stability of the solution?

Kerio Control's stability isn't good.

What do I think about the scalability of the solution?

Kerio Control can be scaled easily.

How was the initial setup?

The initial setup was very simple and took one or two days - it's on a Linux-based machine, so we just got the setup files and installed it. 

What about the implementation team?

We used an in-house team.

What other advice do I have?

I would give Kerio Control a rating of six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
KerioControl
January 2025
Learn what your peers think about KerioControl. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
MD at Comsque
Real User
A reliable solution offering robust performance and security.
Pros and Cons
  • "The reporting needs to be improved. It is hard to get a domain."
  • "The reporting needs to be improved. It is hard to get a domain."

What is our primary use case?

Providing Firewall functionality, VPN connectivity and content filtering.

How has it helped my organization?

1. It decreased malware attacks in our network.

2. It improved employee productivity and data security.

What is most valuable?

1. The built-in anti-virus and perimeter security. 

2. The VPN feature.

1. The anti-virus and perimeter security functionality minimizes vulnerabilities in our network and better secures our data. This also decreases downtime of devices due to viruses and malware attacks. 

2. The VPN functionality has allowed staff to have stable remote connectivity on a secure and encrypted connection. This has improved the ability to get work done smarter and efficiently whilst working remotely (or from home).

What needs improvement?

1. More detailed reporting. 

 2. Sometimes you get a few challenges joining to a domain. 

3. Improved and simplified User Interface.


For how long have I used the solution?

I have been using Kerio Control for over four years. 

What do I think about the stability of the solution?

It is a stable solution and we have not had any major stability issues in our four years of using it. 

What do I think about the scalability of the solution?

It is very scalable. If you are using a Virtual Appliance make sure your hardware specifications are good then you can easily add licenses as your users increase. On hardware Appliances you might have to upgrade to a bigger appliance as your users increase.

How are customer service and technical support?

The support is fine. The response time can improve. 

Which solution did I use previously and why did I switch?

Yes, we switched due to the favourable pricing, many features and robust performance of Kerio Control.

How was the initial setup?

The initial setup was straightforward. We deployed Hyper-V Appliances and everything worked as it should. Connecting the Appliances to MyKerio was pretty simple and hassle free.


What about the implementation team?

In-house.

What was our ROI?

Our ROI is very good. The savings we have made after deploying were good. We have saved on downtime of devices due to attacks and man hours of the IT staff attending to these issues. This enabled us to invest time and resources into profitable projects rather than to support.

What's my experience with pricing, setup cost, and licensing?

The setup cost is fair especially of the Virtual Appliances. The annual licensing is easy and priced fairly.

Which other solutions did I evaluate?

Yes we looked at Cyberoam and Sophos.

What other advice do I have?

Kerio Control is a good solution which is reliable and easy to use.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
ICT Manager at MEDS
Real User
It is a good firewall appliance, but it lacks local support and scalability
Pros and Cons
  • "The firewall appliance itself is the most valuable feature."
  • "I find it a bit costly to pay for the products that I am not using. They need to change their model in such a way that you don't have to pay for the products that you are not using. Its local support and scalability are also not good. I am looking forward to a more scalable product that will be able to grow with time and technology."

What is our primary use case?

We use Kerio Control as our firewall.

How has it helped my organization?

The Kerio Product has come in handy in the area of Firewall management. Having visibility into the entire Organization through a dashboard. 

What is most valuable?

The firewall appliance itself is the most valuable feature.

What needs improvement?

I find it a bit costly to pay for the products that I am not using. They need to change their model in such a way that you don't have to pay for the products that you are not using. 

The GFI features that come with Kerio are stated below. When paying for the licenses we pay for license for everything yet we only use 5 products.

GFI Products

GFI Endpoint Security

In use

GFI Mail Essentials

Not in use

Kerio Connect

In use

GFI Archiver

Not in use

GFI Fax Maker

Not In use

Kerio Control

In Use

GFI Lan Guard

In use

GFI Web Monitor

In use

Kerio Operator

Not in use

GFI Events Manager

Not in use

We only use 5 products out of the 10 we’ve paid for. We should have the option for paying for what we use not a blanket cost for everything

Internet aggregation and SDWAN Technology: The firewall should  allow growth in terms of allowing connectivity to SDWAN technology available in other firewall appliances.Link aggregation and SD-WAN (Software-defined Wide Area Network) are great features for businesses who need multiple links to the internet. They’re also useful where you are using multiple links and would like to connect to other sites, such as branch offices or cloud services.

Its local support and scalability is  also not good. I am looking forward to a more scalable product that will be able to grow with time and technology.

Cloud Support: The Firewall should have cloud support especially hybrid cloud support.

It should allow device identification without just stating that the devices are unrecognized-"unrecognized devices"

Sandboxing is one of those important firewall features that end users don’t even know is there. It takes a file or executable as you’re downloading it and opens it in a completely isolated and separate “test” environment.This is missing.

For how long have I used the solution?

We have been using this solution for around one year. We are working with Kerio Control and other GFI products that come with it.

What do I think about the stability of the solution?

It has been a stable product. We haven't had any issues apart from yesterday when it somehow froze. It was the first time we experienced such an issue. 

What do I think about the scalability of the solution?

Scalability is a bit of a challenge because you need to buy a new product if you want to upgrade to new technology. 

In other firewall products, you have options for scalability, but for this particular product, such an option is not available. For example, FortiGate firewall provides added technology capabilities that allow it to grow a bit. In Kerio Control, if I want to bring new technology like SD WAN, I need to buy a new product, or maybe do away with Kerio Control and use a new technology altogether.

How are customer service and technical support?

At the moment, there is no proper local support for Kerio Control here in Kenya. It is hard to get service or assistance for anything. This is the challenge that I faced in using a Kerio product or a GFI product.

Which solution did I use previously and why did I switch?

I used to work with Cisco products. We switched to Kerio because they promised a lot of products, and the initial cost was less as compared to other products.

How was the initial setup?

The initial setup is pretty straightforward. I learned this product on the job, and I never got any hands-on training. I just went to YouTube and oriented myself with it, and then I set it up quickly.

What's my experience with pricing, setup cost, and licensing?

Its initial cost is less as compared to other products. It becomes a bit costly when you pay for the products that you don't use. We paid for almost all the products through subscription, but we are using only a few products. We use EndPointSecurity, Kerio Connect, WebMonitor, and LanGuard. We don't use the rest of the products.

What other advice do I have?

I would rate Kerio Control a six out of ten. Its local support, scalability, and pricing model need to be improved.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Director at EVAK Technologies Limited
Real User
Provides a Pre-Filter to Scan Email Messages Before They Get to the Email Servers
Pros and Cons
  • "All of the features of Kerio Control are equally good. Most valuable to us are the firewall rules, the intrusion detection system, and IP address features."
  • "Kerio Control has just improved on their biggest problem, which was to introduce better support for high-availability requirements in production."

What is our primary use case?

We resell Kerio Control to other businesses. We use the virtual appliance model. The device is used for direct management.

How has it helped my organization?

Kerio Control protects our email servers. The product provides a pre-filter to scan the email messages before they get to the email servers.

What is most valuable?

All of the features of Kerio Control are equally good. The most valuable to us are the firewall rules, the intrusion detection system, and IP address features.

What needs improvement?

Kerio Control has just improved on their biggest problem, which was to introduce better support for high-availability requirements in production.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Kerio Control is very stable.

What do I think about the scalability of the solution?

The scalability of Kerio Control is limited, but they also market it as such. It's not an enterprise-class product, but they don't claim that it is. 

Kerio Control is for small enterprise businesses with various clients. It can support an organization of up to 300 general users, remote developers, and trained workers.

For deployment and maintenance, Kerio Control requires just one person. I tend to increase my usage of the product as time goes by, as well as the number of support clients.

How are customer service and technical support?

I have never had to use Kerio's customer support services.

Which solution did I use previously and why did I switch?

I did use other solutions previously. I switched because they suddenly made the Kerio Control license end-of-life.

How was the initial setup?

The setup of Kerio Control is very straightforward. The initial implementation is about three hours, with various points of review. We are a managed service provider, so there are ongoing reviews and adjustments for the clients.

What was our ROI?

ROI is difficult when you've got a "not for resale" version of Kerio Control. It's a total cost of ownership and further investment. The product is brilliant. I don't know how much value you can add on to it, but the cost point of the Kerio is much lower than the bigger vendors.

What's my experience with pricing, setup cost, and licensing?

The version of Kerio Control that I use is a "not for resale" unit. I get the product for free. There is an additional cost for the annual software licensing which depends on which model you have and the number of users.

The Kerio Control license has a varying cost, but generally, it's around £300 a year.

What other advice do I have?

I would rate Kerio Control a ten out of ten points overall.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Dedi-Husni - PeerSpot reviewer
Cybersecurity Lead at PT. Alpha Citra Siber Indonesia
Real User
Top 10
A great cybersecurity solution that needs an extension of the trial duration
Pros and Cons
  • "The solution provides feasibility regarding cyber privacy."
  • "The trial duration of the product should be extended."

What is our primary use case?

We use the product for cybersecurity. 

What is most valuable?

The trial product is very good. It provides us with feasibility regarding cyber privacy. 

What needs improvement?

The pricing of the product can be improved. The trial duration of the product should also be extended. 

For how long have I used the solution?

I have been using the solution for six months. 

What do I think about the scalability of the solution?

The solution is highly scalable; I would rate scalability a nine out of ten. There are around one thousand users of this solution in our organization. 

How are customer service and support?

The technical support from KerioControl is very helpful. I would rate technical support a nine out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The installation of the product is very easy. We have five technical engineers on our team for maintenance and troubleshooting. 

What other advice do I have?

I would recommend KerioControl to other users, as we are trying to bring the product to our customers. We will also try to expand the number of users in our organization. I would rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT manager at ABITec s.r.o.
Reseller
Feature rich, easy to manage, and reliable firewall
Pros and Cons
    • "My experience with the solutions technical support is fine but they could be faster in responding."

    What is most valuable?

    I find this solution to be rich in features and does all that I require. For example, it is easily manageable and has comprehensive virus detection. 

    For how long have I used the solution?

    I have used the solution for approximately ten years. 

    What do I think about the stability of the solution?

    I have not had any problems with the stability of the solution, It is very stable. My clients are mainly small size companies. 

    What do I think about the scalability of the solution?

    I find the solution scalable. 

    How are customer service and technical support?

    My experience with the solutions technical support is fine but they could be faster in responding.

    Which solution did I use previously and why did I switch?

    I have tried a Zyxel Firewall product. 

    How was the initial setup?

    I found the initial setup to be easy. 

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is reasonable. For additional costs, you can add on more features such as antivirus.

    What other advice do I have?

    For those who want a good firewall solution, this is the one.

    I rate Kerio Control a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
    PeerSpot user
    reviewer976923 - PeerSpot reviewer
    IT Director at a comms service provider with 1-10 employees
    Real User
    Stable, scalable, easy to install and with good tech support
    Pros and Cons
    • "The installation is straightforward."
    • "The solution should offer more dashboards."

    What is our primary use case?

    We are using the latest version. 

    We have many customer sites and the solution gives us control over bandwidth internet.

    What is most valuable?

    I consider all of the features to be valuable. 

    What needs improvement?

    The solution should offer more dashboards. 

    For how long have I used the solution?

    I have been using Kerio Control for ten or fifteen years. 

    What do I think about the stability of the solution?

    The stability is fine. 

    What do I think about the scalability of the solution?

    The scalability is fine. 

    How are customer service and support?

    The technical support is good.

    How was the initial setup?

    The installation is straightforward. We have done this many times. 

    What about the implementation team?

    We have three IT support engineers.

    What's my experience with pricing, setup cost, and licensing?

    The price is fine. Our customers pay for their licenses annually. 

    What other advice do I have?

    I would certainly recommend the solution to others. 

    We have between 200 and 750 customers. 

    I rate Kerio Control as a nine out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free KerioControl Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free KerioControl Report and get advice and tips from experienced pros sharing their opinions.