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Darktrace vs KerioControl comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Darktrace users experience substantial returns through threat prevention and reduced downtime, despite deployment challenges and difficulty measuring returns.
Sentiment score
6.8
KerioControl delivered significant financial benefits through bandwidth optimization, VPN efficiency, and reduced support, maintenance, and security expenses.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
 

Customer Service

Sentiment score
7.6
Darktrace's customer service is praised for responsiveness and efficiency, though some suggest improvements for complex issues.
Sentiment score
5.3
KerioControl support receives mixed reviews, with some praise but many report slow responses and reliance on online communities.
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at City Edge
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
I have never needed to contact customer support as the product is easy to use.
Product manger at Asbis Mediteranean
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, supporting diverse user bases and integrating well with existing infrastructures.
Sentiment score
6.7
KerioControl suits small to medium businesses but faces scalability issues in larger enterprises, requiring hardware upgrades for increased capacity.
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at City Edge
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
KerioControl has met some of the network infrastructure needs yet could improve in terms of scalability.
Product manger at Asbis Mediteranean
 

Stability Issues

Sentiment score
8.5
Darktrace is highly rated for stability and reliability, with effective monitoring and an intuitive interface despite occasional traffic impacts.
Sentiment score
7.2
KerioControl is stable and reliable, with minor hardware or update challenges, and performs well according to user assessments.
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
 

Room For Improvement

Darktrace needs improved integration, automation, usability, pricing, support, and clarity, plus better endpoint protection and third-party tool integration.
KerioControl requires improvements in VPN, user interface, support, security, performance, and customization features for large networks.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
 

Setup Cost

Darktrace is costly yet valued for advanced features, offering flexible module selection with negotiable discounts and yearly contracts.
KerioControl offers affordable pricing with complex licensing, appreciated features, but high annual fees can be challenging for small offices.
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
The price for the product is rated as ten out of ten.
Product manger at Asbis Mediteranean
 

Valuable Features

Darktrace offers AI-driven threat detection, real-time monitoring, and autonomous response with scalability and ease of integration for enhanced security.
KerioControl provides user-friendly navigation, robust security features, VPN support, and efficient network management with positive feedback on ease of use.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
The most valuable features include geo-tagging, which blocks all other IPs except for the specified accounts, and web filtering.
Product manger at Asbis Mediteranean
 

Categories and Ranking

Darktrace
Ranking in Intrusion Detection and Prevention Software (IDPS)
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Email Security (9th), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (13th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (8th)
KerioControl
Ranking in Intrusion Detection and Prevention Software (IDPS)
16th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
58
Ranking in other categories
Firewalls (26th), Unified Threat Management (UTM) (10th)
 

Mindshare comparison

As of January 2026, in the Intrusion Detection and Prevention Software (IDPS) category, the mindshare of Darktrace is 12.2%, down from 13.9% compared to the previous year. The mindshare of KerioControl is 2.7%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intrusion Detection and Prevention Software (IDPS) Market Share Distribution
ProductMarket Share (%)
Darktrace12.2%
KerioControl2.7%
Other85.1%
Intrusion Detection and Prevention Software (IDPS)
 

Featured Reviews

AM
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Consistent threat hunting and anomaly detection deliver valuable insights for network security management
In terms of improvement for Darktrace, pricing is the main concern. Pricing bothers me and this is one of the major factors when choosing a solution. When we get feedback from customers, that's the only felt need. When we factor in Darktrace, we do it only limited. We put it on where the perimeters and connections are, but still, some gray areas are left out, especially if we have multiple branches. We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
MM
Senior Systems Tech/Admin at Samco Software Inc.
Comprehensive Security Features and High Ease of Setup Elevate User Experience
The best features for KerioControl are its proprietary VPN protocol, which does not connect easily with other firewalls unless you enable IPsec. It will only connect to KerioControl. KerioControl is very valuable for business. Key points where KerioControl is valuable include its own anti-spam, intrusion prevention, and antivirus, which is included in the yearly subscription renewals. The VPN capabilities are helpful in managing my remote or distributed workforce, as we create documents and set up a location for clients to download. Clients can download KerioControl's VPN client online, and they just have to log in from the VPN client, which connects easily. I assess the firewall function in filtering both incoming and outgoing network traffic with KerioControl as excellent. Everything is logged, and any intrusion, antivirus, virus, or anything foreign to the system trying to hack in gets logged, and we can easily block those IPs.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
Computer Software Company
18%
Comms Service Provider
9%
Manufacturing Company
7%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise19
Large Enterprise29
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise9
Large Enterprise3
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What is your experience regarding pricing and costs for KerioControl?
KerioControl offers good pricing as one license covers all features needed without extra payment. The price for the product is rated as ten out of ten.
What needs improvement with KerioControl?
Regarding KerioControl's application awareness and control feature, I have not used it much.
What is your primary use case for KerioControl?
With KerioControl, we usually use them for site-to-site VPNs for most of our clients. With multiple offices, we use KerioControl as our solution.
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Triton Technical, McDonald's
Find out what your peers are saying about Darktrace vs. KerioControl and other solutions. Updated: December 2025.
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