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KerioControl vs Palo Alto Networks NG Firewalls comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Fortinet FortiGate offers cost-effective and efficient security with quick ROI, reducing expenses in data communication and management.
Sentiment score
7.0
KerioControl provides cost savings through bandwidth optimization, VPN efficiency, and management ease, despite concerns about rising licensing fees.
Sentiment score
7.6
Palo Alto Networks NG Firewalls offer high ROI with strong security, cost efficiency, and effective threat prevention despite initial costs.
They have good integration if you have multiple firewalls and it allows you to be able to push out policies to all of them at the same time.
Clients are now comfortable and not wasting productive hours on IT support.
If we used a similar solution that required a 'per seat' license per VPN, we would have literally spent over 100x what the solution cost us.
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
 

Customer Service

Sentiment score
7.1
Fortinet FortiGate's customer service is praised for problem-solving but criticized for inconsistent response times and language barriers.
Sentiment score
5.5
KerioControl's support is responsive yet sometimes delayed, with users desiring faster response times and fewer additional charges.
Sentiment score
7.6
Customer service for Palo Alto Networks NG Firewalls varies, with feedback ranging from excellent to subpar, influenced by regional differences.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
I have never needed to contact customer support as the product is easy to use.
Their response time is within one hour.
They offer fast and competent assistance.
Palo Alto offers multiple tiers of support, including basic, premium, and premium plus.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable, flexible, and adaptable, though some face hardware upgrades and licensing challenges during deployment sizes.
Sentiment score
6.9
KerioControl is ideal for small to medium businesses, offering robust features but may require upgrades for extensive scaling.
Sentiment score
7.4
Palo Alto Networks NG Firewalls offer flexible scalability for businesses, though hardware replacement may be needed for higher performance.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
KerioControl has met some of the network infrastructure needs yet could improve in terms of scalability.
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
It is important to assess the infrastructure size before choosing a model.
Palo Alto Networks NG Firewalls are scalable and reliable.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for its stability and reliability, with occasional issues improved by updates and configurations.
Sentiment score
7.4
KerioControl offers reliable performance with robust security for small to medium enterprises, despite minor hardware and configuration issues.
Sentiment score
8.3
Palo Alto Networks NG Firewalls offer reliable performance with minimal downtime, strong resilience, and are preferred over competitors like Cisco.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
After the upgrade, we are experiencing performance issues.
I have not experienced any outages or issues.
Palo Alto Networks NG Firewalls are stable and reliable when deployed and configured correctly.
 

Room For Improvement

Fortinet FortiGate needs improvements in stability, usability, integration, cost-effectiveness, and documentation for enhanced user satisfaction and performance.
KerioControl needs improvements in VPN, user interface, support, performance, diagnostics, scalability, reliability, licensing, and logging features.
Palo Alto Networks NG Firewalls need improvements in usability, pricing, features, and customer support to enhance competitiveness and user experience.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Palo Alto Networks NG Firewalls lack built-in multi-factor authentication, requiring the purchase of a third-party tool to implement this essential security feature.
Configurations related to different operating systems can be complex, and we have encountered issues with Linux systems.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with varied costs; affordable long-term licenses, though renewal complexity can accumulate costs.
KerioControl is affordable with robust features, though some find the licensing model complex and renewal costs concerning.
Palo Alto Networks NG Firewalls offer premium security, with flexible licensing, perceived as costlier than competitors due to advanced features.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
The price for the product is rated as ten out of ten.
Palo Alto Networks NG Firewalls are expensive.
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
While Palo Alto Networks Next-Generation Firewalls may be considered expensive, their quality justifies the cost.
 

Valuable Features

Fortinet FortiGate offers advanced security features, user-friendly configuration, and comprehensive management tools, valued for robust protection and flexibility.
KerioControl offers comprehensive security, ease of use, reliable VPN, and a user-friendly interface for efficient management and protection.
Palo Alto Networks NG Firewalls offer robust security, intuitive management, and enhanced malware protection through WildFire and GlobalProtect integration.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
The most valuable features include geo-tagging, which blocks all other IPs except for the specified accounts, and web filtering.
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
These next-generation firewalls are application-centric, identifying specific applications to provide enhanced security against a wider range of attacks.
 

Categories and Ranking

Fortinet FortiGate
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Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
317
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
KerioControl
Ranking in Firewalls
25th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
57
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (15th), Unified Threat Management (UTM) (11th)
Palo Alto Networks NG Firew...
Ranking in Firewalls
7th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
186
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.5%, up from 17.3% compared to the previous year. The mindshare of KerioControl is 1.5%, up from 0.9% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 3.3%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Constantnos Achilleos - PeerSpot reviewer
Leveraging geo-tagging and web filtering for enhanced network security
The solution is used for site-to-site VPN connections and it is valued for its cost efficiency and easy connectivity. It is especially beneficial for multi-site VPNs and is used in about fifteen different components KerioControl has provided a financial benefit as it allows purchasing one license…
Simon Webster - PeerSpot reviewer
We get reports back from WildFire on a minute-by-minute basis
The biggest thing that needs to be improved with them is their training. I took a training class for the 8.0 build, then I took it again for the 9.0 and 10 builds. They add new features every time that they do a new major release, but the training doesn't keep up. It is the same basic training that probably was with the 3.0 build, and they just change the screenshots. I would love to see them do some more work since they have all these bells and whistles, but we don't know how to use those features on a large scale. I know this little section here about the firewall, but I know there is a huge amount that still could be done with it. I am not touching enough of it because I just don't know how. It seems like the more I learn about it, the more I learn that there is to learn
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Computer Software Company
23%
Financial Services Firm
9%
Media Company
9%
Comms Service Provider
7%
Computer Software Company
15%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about KerioControl?
The solution provides feasibility regarding cyber privacy.
What is your experience regarding pricing and costs for KerioControl?
KerioControl offers good pricing as one license covers all features needed without extra payment. The price for the p...
What needs improvement with KerioControl?
The logs could be improved for better clarity. It is difficult to understand when there is a threat attack, and handl...
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firew...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Triton Technical, McDonald's
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Find out what your peers are saying about KerioControl vs. Palo Alto Networks NG Firewalls and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.