We performed a comparison between Meraki MX and Palo Alto Networks based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both products received high marks from users. Meraki MX has a slight edge in this comparison. According to its reviewers, it is easier to deploy and more reasonably priced than Palo Alto Networks.
"The solution can scale well."
"It's very good and very stable for businesses. It works very well."
"It is easy to use and performs very well."
"The solution is extremely reliable."
"The usage in general is pretty good."
"Security, SD-WAN, and Streetscape are valuable features."
"The response is very quick and they can visually resolve our problems in a short period."
"The product is easy to use and is stable. The SV1 functionality is a benefit."
"I love the simplicity of Meraki MX — specifically, the simplicity of the dashboard."
"The product is quite secure, easy to manage, and well-connected with other devices."
"Its ease of configuration and management is very useful for us and for other companies that don't have an onsite IT person. It is easy to configure and easy to manage. It is easy to configure the VPN with the Auto VPN feature."
"The features we have found most valuable are the firewall and the monitoring tools."
"The cloud management system is really valuable."
"When you try to create an IP or when you have an alert about when a website is banned, these features are helpful."
"What I like best about Meraki MX is that it's easy to deploy remotely. The product works. It has automatic updates. I also like that Meraki MX is a brilliant device. You turn it on, stick the key in there, activate it, and then you're done. Meraki MX does what my customers need at the end of the day, so I also like that."
"I like the automatic firmware updates. We use the Active Directory to authenticate VPN users."
"With our High availability pair, we have had no downtime for several years, since it was first put it in production."
"The most valuable feature of the solution is the network protection."
"In general, its performance and ease of use are the most valuable. Its performance is good, stable, and reliable. The user interface is friendly and easy to use. Customers find it easy to work with and easy to learn."
"I like all the functions and features."
"They are regularly releasing new versions that include more integration with third-party services."
"You just need a web browser to manage it, unlike Cisco, which requires another management system."
"We have found the SSL decryption within this solution to be great; you can enable this feature and have the ability to see more of what is happening across your network."
"It helps the organization function better by virtue of cleaner and more predictive Internet access and usage being conducted by the employees and constituents of the company. It helps ensure that they have a stronger security posture. It is preventive medicine If you have DNS Security in place. You will be happy you had it. If you don't have it, you may never need it. However, if you did need it, and didn't have it, you will wish that you did. It is one of those things, like insurance."
"The renewal price and the availability could be improved."
"While FortiGate is cheaper than most other solutions, we're seeing increased license renewal costs. Most of our clients are asking for more significant discounts because the price is going up."
"As far as wanting more scalability or things in the network diagram, it's going to cost you."
"Scalability is one of the disadvantages. When it comes to scalability, you have to actually change the box. If you want to upgrade it, you need to actually change the existing box and probably you take the system off to other sites."
"In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three."
"Technical support could be better. You don't always get the level of help you need right away."
"The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices."
"FortiGate should have a better way of detecting and managing the system memory because otherwise if the memory is too low, a system restart is required."
"From the improvement perspective, we need more monitoring capabilities. We want to have full-based access visibility, such as, what is happening when something is trying to reach and it is denying. We cannot see some parts of it. The integration of active directory with this product is not very fruitful. It has some bugs or lacks in the functionality of active directory integration. We are unable to identify where exactly and whether it has really applied our policy."
"Meraki has some hidden features and information that is only privy to their engineers. If that information became available to us, then it would improve our ease of management, and we would be able to make certain adjustments instead of having to go to them."
"Direct logging is something that can be introduced. In the absence of cloud management, the possibility of local configurations and on-premise logins becomes restricted. This limitation stands as a primary concern. When it comes to resolving issues, the inability to access login options hampers troubleshooting efforts. The stability is noteworthy; but when compared to alternative products, its stability is comparatively lower. Additionally, certain limitations are observed in terms of remote control. Price-wise, the solution stands out for its competitive and cost-effective nature compared to other alternatives. Operationally, it is user-friendly and requires minimal effort from administrators, making configuration hassle-free."
"I need more UTM protection security features."
"When we do API integrations with Meraki, they have always been hard as well as tedious to build. The data that we want out of the API integrations has been only recently available. Six months ago, it was hard to get someone to build something correctly or useful with Meraki APIs. Recently, they have made more data available on the API, but it is just a start. They need to do more."
"In the next release, because the security is pretty basic, I think they could include additional security features."
"It would be nice if the different services, including the SIEM SOC and endpoint detection and response (EDR) were integrated into one, so that I don't have to go to different vendors for different services."
"It would be nice to get detailed logging information without third-party software."
"The solution could offer better pricing. We'd like it if it could be a bit more affordable for us."
"Palo Alto is like Microsoft. It has varied features, but it's too technical. A lot of the features could be simplified. The procedure, process, features, and usability could be more simple."
"Its reporting can definitely be improved. I would like to have better graphical dashboards and more widgets for more clarity in the reporting area. In a third-generation firewall, you can generate some dashboards. It provides the information that we need, but from the C-level or a higher-level perspective, it is kind of rough and incomplete. Its data loss prevention (DLP) feature is not good enough. Currently, this feature is very basic and not suitable for enterprises. It would be nice if they can include a better DLP feature like Fortinet. We would like to have a local depot of Palo Alto in Latin America. Competitors such as Cisco and Check Point have a local depot here. If there is an issue with their hardware, you can go to the depot, and in about four hours, you can get a replacement device, but that's not the case with Palo Alto Networks because we need to import from Miami. It takes about two to three weeks."
"I would like to see better integration with IoT technologies."
"When there was change from IPv4 to IPv6, some of the firewalls still didn't support IPv6. In North America, we have seen most customers are using IPv6, as they are getting the IPv6 IPs from their ISPs. Sometimes, when they go through the firewall, it denies the traffic."
"The reporting and visibility are phenomenal, but you don't get that information out of the box. They can email reports regularly, and the functionality is all there. However, a lot of it is based on an older model for email, where customers have in-house email servers. The small and medium-sized business customers I deal with are moving toward Office 365 or some other cloud-based mail and not maintaining their own internal mail servers."
"I don't deal with it from a day-to-day perspective, but I can say that the evidence that I typically need is there, but sometimes, it's a task to actually get it and pull it out. They can make it easier to gather that evidence."
"The tool's central management system is complicated, making it challenging to manage multiple devices centrally. Individually, the firewalls are easy to use and manage. I'd like to see better central management features in the next release. They've introduced some, but I haven't tried them yet, so I can't say how effective they are. However, having a single management interface would be a big improvement."
More Palo Alto Networks NG Firewalls Pricing and Cost Advice →
Meraki MX is ranked 2nd in Unified Threat Management (UTM) with 58 reviews while Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 162 reviews. Meraki MX is rated 8.2, while Palo Alto Networks NG Firewalls is rated 8.6. The top reviewer of Meraki MX writes "Cost-effective, simplified, easy to manage, and reliable with advanced security features and granular visibility". On the other hand, the top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". Meraki MX is most compared with Cisco Secure Firewall, Sophos XG, SonicWall TZ, Netgate pfSense and SonicWall NSa, whereas Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Sophos XG, Netgate pfSense and Cisco Secure Firewall. See our Meraki MX vs. Palo Alto Networks NG Firewalls report.
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