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Meraki MX vs Palo Alto Networks NG Firewalls comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Fortinet FortiGate offers cost-effective and efficient security with quick ROI, reducing expenses in data communication and management.
Sentiment score
7.4
Meraki MX streamlines network management with cost savings, quick setup, and reliable performance, offering justified long-term ROI.
Sentiment score
7.6
Palo Alto Networks NG Firewalls offer strong ROI by enhancing security, reducing costs, and enabling efficient management for digital transformation.
Clients are now comfortable and not wasting productive hours on IT support.
We have experienced a positive return on investment by utilizing Fortinet's products.
There's definitely an ROI. Having a centralized way of managing and applying policies across the entire organization always helps.
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service is praised for problem-solving but criticized for inconsistent response times and language barriers.
Sentiment score
8.0
Meraki MX customer service is efficient and accessible, though some users report minor issues with advanced features and escalations.
Sentiment score
7.6
User reviews for Palo Alto Networks NG Firewalls support vary, highlighting responsiveness issues, regional inconsistencies, and communication challenges.
He explained that it required a command line configuration, as it couldn't be done through the graphical user interface.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
Their response time is within one hour.
They offer fast and competent assistance.
They provide fast response and rapid remediation of problems.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is scalable, flexible, and adaptable, though some face hardware upgrades and licensing challenges during deployment sizes.
Sentiment score
8.3
Meraki MX is highly scalable, supporting diverse environments and users efficiently, though hardware upgrades may occasionally be needed.
Sentiment score
7.3
Palo Alto Networks NG Firewalls offer scalable options, but hardware upgrades, clustering limitations, and costs may challenge smaller organizations.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The processor, the microprocessor and the security processors are very intelligent so they can scale significantly and manage that well.
There are many options available, and we can choose the size of the box based on our requirements.
We have Juniper solutions, and I would say the Juniper solutions can scale better, however, this solution is still very scalable.
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
It is important to assess the infrastructure size before choosing a model.
Palo Alto Networks NG Firewalls are scalable and reliable.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for its stability and reliability, with occasional issues improved by updates and configurations.
Sentiment score
8.2
Meraki MX offers robust stability, though some users face minor VPN and load balancing challenges, requiring occasional reboots.
Sentiment score
8.4
Palo Alto Networks NG Firewalls are praised for high stability, outperforming competitors, with minor issues linked to external factors.
There are no bugs or glitches, and it doesn't crash or freeze.
Improper handling of these can lead to a memory surge, a well-known bug that can cause the entire system to freeze.
It is less stable than Palo Alto Networks and Check Point firewalls because there are lots of bugs in the latest firmware.
With appropriately configured policies, these firewalls can provide robust network security.
After the upgrade, we are experiencing performance issues.
I have not experienced any outages or issues.
 

Room For Improvement

Fortinet FortiGate needs improvements in stability, usability, integration, cost-effectiveness, and documentation for enhanced user satisfaction and performance.
Meraki MX requires enhancements in VPN, security, load balancing, integrations, enterprise features, and management, with cost and support concerns.
Palo Alto Networks NG Firewalls require improvements in reporting, integration, pricing, ease of use, and machine learning capabilities.
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
Data is the only path, so optimization is essential.
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Further integration into a unified system could improve usability.
Palo Alto Networks NG Firewalls lack built-in multi-factor authentication, requiring the purchase of a third-party tool to implement this essential security feature.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with varied costs; affordable long-term licenses, though renewal complexity can accumulate costs.
Meraki MX pricing is high but offers value through cloud management, with costs varying by complexity and deployment size.
Palo Alto Networks NG Firewalls are costly, but users find their security and performance worth the investment despite high expenses.
Secure SD-WAN is free of charge.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
In terms of pricing, I would say it is not the cheapest, but it was comparable to the others.
It is neither expensive nor cheap.
Palo Alto Networks NG Firewalls are expensive.
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
 

Valuable Features

Fortinet FortiGate offers advanced security features, user-friendly configuration, and comprehensive management tools, valued for robust protection and flexibility.
Meraki MX is praised for its easy setup, cloud management, reliable security, intuitive interface, and efficient network management features.
Palo Alto Networks NG Firewalls provide advanced threat prevention, application visibility, and seamless management with robust security features and performance.
Fortigate blocks unusual traffic and therefore secures our network.
It's easy to monitor the end-to-end network through the firewall.
The firewall, IPS, and VPN functions are the most valuable features.
We understand that Cisco solutions are very reliable, and we really like the simple management.
Since cybersecurity is my main concern, this type of miscommunication relating to vulnerability blocking is crucial.
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
317
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Meraki MX
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
64
Ranking in other categories
Unified Threat Management (UTM) (2nd)
Palo Alto Networks NG Firew...
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
192
Ranking in other categories
Firewalls (7th)
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
David Fartouk - PeerSpot reviewer
Reliablity and simple management facilitates seamless solution integration
We are still using other solutions. We had solutions from HP Aruba and Juniper as well. Eventually, we plan to remove the Aruba and deploy something else, which is basically the Meraki and the Juniper Mist. We are migrating from Aruba to Meraki. We think the Aruba solution was complex despite being stable. Managing it is cumbersome. There were questions about the company's stability.
AmjadKhan1 - PeerSpot reviewer
Provides inline protection with a unified view and anti-spyware capabilities
I would rate Palo Alto Networks NG Firewalls ten out of ten because it is the best. Our disaster recovery site utilizes Palo Alto Networks Next-Generation Firewalls. We are also in the process of upgrading the firewalls at our 365 sites in Pakistan to Palo Alto Networks firewalls. While budget firewalls may advertise comparable features, they often fall short of effectively detecting viruses, threats, and ransomware. In contrast, Palo Alto Networks NG Firewalls, combined with Cortex XDR, provide comprehensive threat intelligence and detection capabilities, ensuring superior security coverage. I recommend conducting a proof of concept before selecting a firewall. This will allow you to evaluate different options and determine which best suits your needs. While Palo Alto offers robust firewall solutions, it's essential to compare them with other vendors to ensure you make an informed decision.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Educational Organization
28%
Computer Software Company
14%
Manufacturing Company
4%
Government
4%
Computer Software Company
15%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL I...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports netw...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firew...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
MX64, MX64W, MX84, MX100, MX400, MX600
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Hyatt, ONS
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Find out what your peers are saying about Meraki MX vs. Palo Alto Networks NG Firewalls and other solutions. Updated: January 2025.
832,565 professionals have used our research since 2012.