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Cisco Meraki MX vs Sophos Firewall comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Cisco Meraki MX provides significant ROI through intuitive management, reduced costs, and streamlined operations despite higher initial costs.
Sentiment score
6.3
Sophos Firewall provides cost-effective security management, reducing investigation time and personnel costs, justifying investment for medium-sized businesses.
I have seen a return on investment with Cisco Meraki MX because of the time saved through cloud management.
Presales System Engineer at Logicom Sales Inc
You can eliminate some positions because it manages itself.
Enterprise Networking Solutions Architect at a computer software company with 51-200 employees
It greatly helps out when I am moving away from the expensive MPLS circuits or MPLS hardware.
Senior Manager Networking at David Yurman
The costs have increased with Sophos XGS in the last few years, with license prices going up by 30%, doubling from $2,500 to about $5,000, which is a big challenge for us.
IT Manager at Bavaria Egypt S.A.E.
The graphical interface of Sophos XG simplifies configurations, saving time in support and troubleshooting compared to the Linux-based solution I previously used.
Head ICT at NIC Uganda
We purchased endpoint security for the first time last year, and even without endpoint security, it provides comprehensive security.
IT Manager , SAP HANA Administrator at Tara Paints & Chemicals
 

Customer Service

Sentiment score
8.3
Cisco Meraki MX support is responsive and knowledgeable, highly rated for reliability, though some advanced users face visibility challenges.
Sentiment score
6.6
Sophos Firewall support is knowledgeable but criticized for slow response times, language barriers, and preference for email communication.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
Managing Director at a manufacturing company with 10,001+ employees
Cisco's TAC support for Cisco Meraki MX is excellent because no other OEM provides support at this level.
Technical Presales at Vcom Technologies
Cisco is one of the best vendors in the market.
Presales System Engineer at Logicom Sales Inc
Their team was quick to diagnose and resolve the problem by exchanging the equipment within two weeks.
Network and Infrastructure Manager at Sonysugar
Any issues are quickly addressed by their support team, which is not common among all OEM manufacturers.
Owner at a marketing services firm with 11-50 employees
When my customers raise a ticket, a customer representative calls them immediately to address their queries.
Sales Representative at AVNS
 

Scalability Issues

Sentiment score
6.7
Cisco Meraki MX is scalable, adapting from small to large deployments, with minimal management and straightforward setup.
Sentiment score
7.0
Sophos Firewall offers scalable solutions for various environments, with cloud deployment providing better scalability than hardware options.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
Managing Director at a manufacturing company with 10,001+ employees
The scalability of Cisco Meraki MX is rated 10 out of 10; you can scale up and scale down with no effort.
Presales System Engineer at Logicom Sales Inc
Cisco Meraki MX scales with my growing needs for my organization very well because they are easy to deploy.
Network Engineer at a non-profit with 1,001-5,000 employees
You can scale up to multiple firewalls with centralized management.
Technical Consultant at a media company with 1,001-5,000 employees
You can't upgrade memory or storage on a specific model, which limits scalability.
Technical Services Lead at Telenet Solutions
Since it uses the underlying Kubernetes infrastructure, it can scale easily if the Kubernetes cluster is sufficiently large.
CTO at GCET
 

Stability Issues

Sentiment score
8.6
Cisco Meraki MX offers high reliability and compatibility, with praised stability despite occasional content filtering and hardware issues.
Sentiment score
7.9
Sophos Firewall is praised for its stability and reliability, with minor issues mainly linked to updates or setup errors.
There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits.
Technical Presales at Vcom Technologies
I have had zero downtime at all with Cisco Meraki MX.
Enterprise Networking Solutions Architect at a computer software company with 51-200 employees
I assess the stability and the reliability of Cisco Meraki MX as good, and I have experienced no downtime, crashes, or performance issues.
Network Engineer at a non-profit with 1,001-5,000 employees
It is rated at nine out of ten for stability and is very reliable.
Director Technical Services at TechnoBIZ
Sophos XG is very stable, even when serving as a DHCP server.
Global IT Manager at Express KItchen
Sophos XGS is stable now, and I would rate its stability as a ten out of ten.
IT Manager at Bavaria Egypt S.A.E.
 

Room For Improvement

Cisco Meraki MX faces challenges with port control, VPN connectivity, interface usability, pricing, and integration, prompting user concerns.
Sophos Firewall faces challenges in speed, customization, software stability, user interface, integration, VPN configuration, and technical support.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Managing Director at a manufacturing company with 10,001+ employees
Data is the only path, so optimization is essential.
Chief Commercial Officer at InnovAge Home Care
An improvement would be to use Cisco Meraki MX as a software solution as well, which might reduce the cost.
Technical Presales at Vcom Technologies
Tekton also has an unstable API with frequent changes, making it challenging to maintain consistency across versions.
CTO at GCET
It would be beneficial if Sophos XGS offered an end-to-end solution with competitive pricing.
Head of IT at a consultancy with 11-50 employees
The DDNS features are essential for any organization, as it is better not to have a static IP address from an ISP.
it managar at rise tech
 

Setup Cost

Cisco Meraki MX offers flexible licensing and high value but can involve significant initial costs and annual fees.
Sophos Firewall offers reasonable pricing with flexible licensing, but users have concerns about annual renewals and pricing increases.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
Managing Director at a manufacturing company with 10,001+ employees
The price could be reduced by around 30% to make it more comfortable.
Technical Presales at Vcom Technologies
If Cisco can make the pricing less, customers can purchase more licenses.
Presales System Engineer at Logicom Sales Inc
Currently, it costs about four million shillings in Kenya.
Network and Infrastructure Manager at Sonysugar
The cost depends on the package you are in, such as full threat management or basic.
Technical Services Lead at Telenet Solutions
The last instance I purchased was for three years, around $3,700 for SDG 125.
CEO at Tawassul Technology
 

Valuable Features

Cisco Meraki MX provides cloud management, SD-WAN, advanced security, and ease of use, making it ideal for scalable networks.
Sophos Firewall offers synchronized security, centralized management, and advanced features enhancing network performance, security visibility, and scalability.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
Managing Director at a manufacturing company with 10,001+ employees
Advanced security is the second tier of Cisco Meraki MX. It brings you the main next-generation firewalling features such as URL filtering, advanced malware protection, and threat protection.
Presales System Engineer at Logicom Sales Inc
Cisco Meraki MX API makes it really easy for me to automate a lot of changes over several thousand devices.
Technology Engineer at a computer software company with 201-500 employees
The firewall feature of Sophos XG has been the most effective for threat prevention.
Information Technology Specialist at stelios@biolandenergy.com
It's able to detect cloud applications like Zoom or Microsoft Teams and allows traffic shaping based on the application.
Security Engineer at Mavisco Resources Sdn Bhd
By prioritizing bandwidth for our ERP hosted in Amazon Cloud and de-prioritizing non-essential sites, it has greatly improved our network management.
Global IT Manager at Express KItchen
 

Categories and Ranking

Cisco Meraki MX
Ranking in Firewalls
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
75
Ranking in other categories
Unified Threat Management (UTM) (6th)
Sophos Firewall
Ranking in Firewalls
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
304
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Firewalls category, the mindshare of Cisco Meraki MX is 3.5%, up from 3.4% compared to the previous year. The mindshare of Sophos Firewall is 6.9%, down from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Sophos Firewall6.9%
Cisco Meraki MX3.5%
Other89.6%
Firewalls
 

Featured Reviews

SG
Technical Presales at Vcom Technologies
Cloud-based solution simplifies network management with excellent support
There have been no issues with stability after deployment. There have been no complaints. For stability, I would suggest that Cisco Meraki MX is the most stable device from the security processor. Regarding content filtering features, we are using content filtering and malware access, along with all security features in Cisco Meraki MX9500. We have received good feedback from customers because since installing Cisco Meraki MX9500, we have not received any complaints. There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits. It is compatible with all different OEMs, and for VPN, site-to-site VPN has been configured with other firewalls as well. We are getting very good responses from customers as there have been no complaints where we have deployed Cisco Meraki MX9500.
Ashutosh Jha - PeerSpot reviewer
Project Engineer at IT Solution
Robust protection has blocked external threats and provides clear visibility into user activity
Sophos Firewall offers multiple features, including IPS, IDS, ATP, NDR, XOps, web protection, application protection, web server protection, and many more. Out of all those features, I find web protection and application protection to be very helpful and valuable in my daily work. Sophos Firewall has positively impacted my organization by preventing outside threats, allowing me to easily monitor my users, and configuring any rule for any user regarding what they need to use and what I am restricting for the particular user. I can share that it has improved productivity because if anyone could ransom my network, they could demand money to decrypt the files, thus saving us money, time, and providing reliability.
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Answers from the Community

NC
Content Manager at PeerSpot
Nov 24, 2021
Nov 24, 2021
Meraki is designed for zero deployments and no in-house firewall specialist personnel. Best to secure Networks like remote offices, branches or home offices. Also to protect Internet Access (your computer accesses the internet). Sophos is more of a professional firewall, not only protecting internet access but also providing security for publishing services like web servers, data centers, cent...
2 out of 3 answers
GC
Management at Servimeg
Nov 23, 2021
Cisco mx64, for example, has 2 WANs, is very practical and simple for the two services, has a balancing for two internet services and bandwidth control (by groups and users).
LL
Network Engineer at Datafox OÜ
Nov 23, 2021
Meraki MX is a small business product and lacks a lot of features compared to Sophos XG/XGS. - IPsec IKEv2 does not work (it is in the menu, but does not work and can only be enabled by meraki support) - no SSLVPN or IPsec VPN client. AnyConnect can only be tested with beta firmware.  Cisco Client VPN (L2TP) is a total joke - not sure for who it is meant for? - no user based firewall rules (for VPN) - no firewall rule grouping - no masquerade option for DNAT (sometimes it is very useful if I can do a DNAT with masquerade to another subnet) - no VLAN tagging support on WAN port (would be usable for IPTV - solvable if WAN is bypassed through a managed switch) - no multiple IP support on WAN port (Sophos has alias support on every interface, which means that multiple IP addresses can be added on the same LAN or WAN port) - no LAG or LACP support (would be usable to connect aggregation switch to firewall to bypass more traffic through the MX) - no DAC cable support for SFP port (why I do have to use optical cable to connect aswitch?) - no custom IPS policies - only on/off button - no e-mail protection option (Sophos has it with extra license) - no web server protection (Sophos has it with extra license) - no sandstorm option (most firewalls have it with extra license) - hardware may probably too weak compared to the user count - no BGP, OSPF routing - no multiple VPN user groups and LDAP servers
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
10%
Comms Service Provider
10%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise22
Large Enterprise19
By reviewers
Company SizeCount
Small Business209
Midsize Enterprise61
Large Enterprise53
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What is your experience regarding pricing and costs for Meraki MX?
My experience with pricing, setup cost, and licensing is that we went through a third party who negotiated all the prices with Cisco for us.
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know the firewalls change every 5 to 7 years as stated but you really do need to upg...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat signatures and updates. I also appreciate that I can just import addresses and URL...
What are the main differences in features between Sophos XG and FortiGate 80F?
Hi Arvind P , The Sophos XG firewall has a number of models right from XG86 to XG135w under the 1U Desktop Form Factor. The Sophos XG appliance that offers a direct competition to the Fortigate 80...
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
Sophos XG, Sophos XGS
 

Overview

 

Sample Customers

Hyatt, ONS
Information Not Available
Find out what your peers are saying about Cisco Meraki MX vs. Sophos Firewall and other solutions. Updated: June 2026.
903,996 professionals have used our research since 2012.