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Meraki MX vs Sophos XG comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service is responsive and helpful, though technical support experiences vary and can be inconsistent.
Sentiment score
8.0
Meraki MX's customer service is praised for 24/7 availability and efficiency, despite occasional delays and varying expertise levels.
Sentiment score
6.1
Sophos XG's support is knowledgeable but often slow and inefficient, especially during the pandemic, with mixed user experiences.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
Sophos provides online documentation which is very user friendly.
We are also trying to keep up on how the hackers work because we are working with different associations of security worldwide.
On a scale from one to ten, I would give Sophos support a ten.
 

Room For Improvement

Sentiment score
4.6
Fortinet FortiGate needs better documentation, UI, integration, troubleshooting tools, scalability, reporting, and reduced impact on performance and fees.
Sentiment score
4.9
Meraki MX needs improved features, lower costs, more security, better integration, enhanced management, and combined platform functionalities.
Sentiment score
4.4
Enhance network security, simplify interface, improve VPN, documentation, cloud integrations, reporting, firmware updates, user management, and vendor integration.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
The developers should test everything after any update to ensure that bugs don't come through with the update.
There are times that I really want to know which user or which IP is causing a problem.
If they could incorporate some user profiling and present the analytics of the login user usage patterns, or a typical proper management dashboard to take a decision on the firewall rules, that would be useful.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate provides effective scalability and adaptability, though careful budgeting and upgrades are needed for high-demand scenarios.
Sentiment score
8.4
Meraki MX offers scalable solutions for various needs, efficiently supporting from small to enterprise operations despite some hardware limits.
Sentiment score
7.3
Sophos XG is praised for scalable solutions suited for small to large enterprises, albeit sometimes needing new hardware for extensive scaling.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
In other words it doesn't have that modularity feature.
We do have plans to increase usage because we are growing our projects around the world to countries like the US, Germany, Pakistan, India, UAE (Dubai) and Egypt.
You've got to define the criteria in terms of what you're trying to protect, the number of users, the bandwidth that is going through it, the speed, etc.
 

Setup Cost

Sentiment score
7.6
Fortinet FortiGate's initial costs are high, but offers competitive pricing and value compared to Cisco and Palo Alto.
Sentiment score
5.5
Meraki MX pricing is high but valued for ease of use and features, with flexible licenses and negotiable discounts.
Sentiment score
7.2
Sophos XG provides competitive, mid-range pricing and flexible licensing, ideal for small to medium-sized businesses with available discounts.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
One way they are doing this is by having an aggressive pricing policy.
There are no additional fees on top of this.
The option to get a combo with hardware means the software portion is mostly free, and then you pay upfront for the three-year license for everything.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is highly stable and reliable, with improved performance in newer versions, praised for its consistent robustness.
Sentiment score
8.2
Meraki MX is stable, excels in harsh environments, but faces occasional feature issues and sporadic reboots, mostly rated highly.
Sentiment score
8.0
Sophos XG is generally stable and reliable, with occasional issues resolved quickly, receiving stability ratings of 7-10.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
Sophos' support is very good to correct quickly, ASAP.
There isn't crashing or freezing.
It may be possible to implement a second device in a fail-over cluster and this would avoid such a problem as then if one device fails in the updating process, the other device could take over.
 

Valuable Features

Sentiment score
8.0
Fortinet FortiGate is valued for its robust security, ease of use, scalability, and comprehensive threat management features.
Sentiment score
8.3
Meraki MX provides user-friendly, cloud-managed network security with features like AutoVPN, SD-WAN, traffic shaping, and automatic updates.
Sentiment score
8.2
Sophos XG offers traffic prevention, endpoint isolation, intuitive interface, detailed logs, SSL VPN, firewall integration, malware scanning, and central management.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
Anti-malware: Sophos XG comes with two anti-malware engines: its own and Avira, making the UTM more effective at catching malicious code.
If my file is getting infected, I get to know from a single pane point of view.
The user interface is very user-friendly, so it's very easy for the administrator to make any policy changes.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
316
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Meraki MX
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
62
Ranking in other categories
Unified Threat Management (UTM) (2nd)
Sophos XG
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
196
Ranking in other categories
Firewalls (4th)
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Spencer Malmad - PeerSpot reviewer
Very easy to deploy with a simple configuration; stable and scalable with great support
The Cisco supply chain is problematic although that may not be all their fault. What I really want is to be able to sell the solution and deploy it for my clients. They are very cagey about the availability of their product and they definitely take better care of their larger clients, pricing out mid-sized organizations. I'd like their policy rules to be closer to those of some of the other vendors. They're very complacent and I find the rule set to be a little arcane. There's no company ou there that does the combination of hardware quality, reliability of service, and most importantly, the quality of the interface.
Akshay Y P - PeerSpot reviewer
Has good technical support services, but the GUI needs enhancement
The product’s new variant allows for faster processing of data packets from LAN to WAN, surpassing the capabilities of an 8G firewall. It provides threat prevention features, including WAF, IPS, and AV. We have configured SSL VPN capabilities for different branches, which have been working efficiently. For our minimalistic usage, it has been performing well in transferring data from on-premise devices. It helps us generate detailed reports on the dashboard. The product’s integration with Sophos Central enhances security architecture by enabling centralized management under a single dashboard. We recommend Sophos XG as a priority as it is much more reliable and has efficient technical assistance. It is much easier for configuration, web filtering, or web extension than one of its competitors. I rate it a seven out of ten.
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Answers from the Community

NC
Nov 24, 2021
Nov 24, 2021
Meraki is designed for zero deployments and no in-house firewall specialist personnel. Best to secure Networks like remote offices, branches or home offices. Also to protect Internet Access (your computer accesses the internet). Sophos is more of a professional firewall, not only protecting internet access but also providing security for publishing services like web servers, data centers, cent...
2 out of 3 answers
GC
Nov 23, 2021
Cisco mx64, for example, has 2 WANs, is very practical and simple for the two services, has a balancing for two internet services and bandwidth control (by groups and users).
LL
Nov 23, 2021
Meraki MX is a small business product and lacks a lot of features compared to Sophos XG/XGS. - IPsec IKEv2 does not work (it is in the menu, but does not work and can only be enabled by meraki support) - no SSLVPN or IPsec VPN client. AnyConnect can only be tested with beta firmware.  Cisco Client VPN (L2TP) is a total joke - not sure for who it is meant for? - no user based firewall rules (for VPN) - no firewall rule grouping - no masquerade option for DNAT (sometimes it is very useful if I can do a DNAT with masquerade to another subnet) - no VLAN tagging support on WAN port (would be usable for IPTV - solvable if WAN is bypassed through a managed switch) - no multiple IP support on WAN port (Sophos has alias support on every interface, which means that multiple IP addresses can be added on the same LAN or WAN port) - no LAG or LACP support (would be usable to connect aggregation switch to firewall to bypass more traffic through the MX) - no DAC cable support for SFP port (why I do have to use optical cable to connect aswitch?) - no custom IPS policies - only on/off button - no e-mail protection option (Sophos has it with extra license) - no web server protection (Sophos has it with extra license) - no sandstorm option (most firewalls have it with extra license) - hardware may probably too weak compared to the user count - no BGP, OSPF routing - no multiple VPN user groups and LDAP servers
 

Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
15%
Manufacturing Company
6%
Comms Service Provider
6%
Educational Organization
26%
Computer Software Company
15%
Manufacturing Company
5%
Retailer
4%
Computer Software Company
17%
Comms Service Provider
8%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL I...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports netw...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
What are the main differences in features between Sophos XG and FortiGate 80F?
Hi Arvind P , The Sophos XG firewall has a number of models right from XG86 to XG135w under the 1U Desktop Form Fact...
What Is The Biggest Difference Between Sophos UTM and Sophos XG?
The Sophos UTM is a UTM and Sophos XG is the NGFW. First, you must know about the difference between a UTM and NGFW. ...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
MX64, MX64W, MX84, MX100, MX400, MX600
No data available
 

Learn More

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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Hyatt, ONS
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Find out what your peers are saying about Meraki MX vs. Sophos XG and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.