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Meraki MX vs Sophos XG comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Fortinet FortiGate offers cost-effective and efficient security with quick ROI, reducing expenses in data communication and management.
Sentiment score
7.4
Meraki MX reduces costs and management time while enhancing network efficiency and long-term cost-effectiveness despite initial high expenses.
Sentiment score
7.1
Sophos XG offers strong ROI through cost savings, enhanced security, and efficiency, despite being slightly more expensive.
They have good integration if you have multiple firewalls and it allows you to be able to push out policies to all of them at the same time.
Clients are now comfortable and not wasting productive hours on IT support.
If we used a similar solution that required a 'per seat' license per VPN, we would have literally spent over 100x what the solution cost us.
The ROI is 100% there.
Our ROI is 100%. I've got the ransomware attacks being blocked.
The tools should be improved for scalability.
 

Customer Service

Sentiment score
7.1
Fortinet FortiGate's customer service is praised for problem-solving but criticized for inconsistent response times and language barriers.
Sentiment score
8.0
Meraki MX's customer service is praised for 24/7 availability and efficiency, despite occasional delays and varying expertise levels.
Sentiment score
6.1
Sophos XG support is mixed, with varying expertise and response times, though local distributor support is valued.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
Sophos provides online documentation which is very user friendly.
We are also trying to keep up on how the hackers work because we are working with different associations of security worldwide.
On a scale from one to ten, I would give Sophos support a ten.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable, flexible, and adaptable, though some face hardware upgrades and licensing challenges during deployment sizes.
Sentiment score
8.4
Meraki MX offers scalable solutions for various needs, efficiently supporting from small to enterprise operations despite some hardware limits.
Sentiment score
7.2
Sophos XG is scalable but larger organizations may need hardware upgrades; suitable for small to medium enterprises with planning.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
In other words it doesn't have that modularity feature.
We do have plans to increase usage because we are growing our projects around the world to countries like the US, Germany, Pakistan, India, UAE (Dubai) and Egypt.
You've got to define the criteria in terms of what you're trying to protect, the number of users, the bandwidth that is going through it, the speed, etc.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for its stability and reliability, with occasional issues improved by updates and configurations.
Sentiment score
8.2
Meraki MX is stable, excels in harsh environments, but faces occasional feature issues and sporadic reboots, mostly rated highly.
Sentiment score
8.0
Sophos XG is praised for its reliability and stable performance, with effective support and occasional firmware update concerns.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
Sophos' support is very good to correct quickly, ASAP.
There isn't crashing or freezing.
It may be possible to implement a second device in a fail-over cluster and this would avoid such a problem as then if one device fails in the updating process, the other device could take over.
 

Room For Improvement

Fortinet FortiGate needs improvements in stability, usability, integration, cost-effectiveness, and documentation for enhanced user satisfaction and performance.
Meraki MX needs improved features, lower costs, more security, better integration, enhanced management, and combined platform functionalities.
Sophos XG needs an improved interface, better VPN stability, enhanced support, and more detailed security and licensing transparency.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
The developers should test everything after any update to ensure that bugs don't come through with the update.
There are times that I really want to know which user or which IP is causing a problem.
If they could incorporate some user profiling and present the analytics of the login user usage patterns, or a typical proper management dashboard to take a decision on the firewall rules, that would be useful.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with varied costs; affordable long-term licenses, though renewal complexity can accumulate costs.
Meraki MX pricing is high but valued for ease of use and features, with flexible licenses and negotiable discounts.
Sophos XG offers competitive pricing, appealing to small and medium enterprises, and is often cheaper than rivals like FortiGate.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
One way they are doing this is by having an aggressive pricing policy.
There are no additional fees on top of this.
The option to get a combo with hardware means the software portion is mostly free, and then you pay upfront for the three-year license for everything.
 

Valuable Features

Fortinet FortiGate offers advanced security features, user-friendly configuration, and comprehensive management tools, valued for robust protection and flexibility.
Meraki MX provides user-friendly, cloud-managed network security with features like AutoVPN, SD-WAN, traffic shaping, and automatic updates.
Sophos XG delivers advanced security, scalability, and user-friendly management for medium enterprises with comprehensive network activity views.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
Anti-malware: Sophos XG comes with two anti-malware engines: its own and Avira, making the UTM more effective at catching malicious code.
If my file is getting infected, I get to know from a single pane point of view.
The user interface is very user-friendly, so it's very easy for the administrator to make any policy changes.
 

Categories and Ranking

Fortinet FortiGate
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Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
317
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Meraki MX
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
62
Ranking in other categories
Unified Threat Management (UTM) (3rd)
Sophos XG
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
198
Ranking in other categories
Firewalls (4th)
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Mike Cote - PeerSpot reviewer
Easy to manage and dashboard allows us to see and manage customers
The solution's most valuable feature is the Meraki dashboard, which is a single pane of glass. The dashboard allows us to see and manage all our Meraki customers. Since it's cloud-based management, we can remotely support Meraki, which makes it easy for us. We like to sell and deploy Meraki MX because of the ease of management.
Akshit Chhokar - PeerSpot reviewer
Offers good performance but needs to improve on the flexibility part
The product has improved the security posture. Sophos XG provides features that are almost the same as those Cisco Firepower devices provide. I would say that a couple of features in Sophos XG are the same as the ones provided by other Cisco devices, which are top-notch. The management tools or log-related solutions that are presented with Sophos are okay but not top-notch when it comes to Cisco. I rate the reporting and visibility tools in Sophos XG a six out of ten compared to Cisco. Sophos xG's integration capabilities do not apply to a limited number of security tools. Cisco provides integration capabilities with many products, while Sophos XG offers integration with a limited number of products. Cisco provides integration capability with almost any tool that is present in the world. Cisco works day and night to ensure that it provides good integration capabilities with the solutions. I recommend the tool to those who plan to use it, especially if you own a very small office where you don't need a product with too many functionalities. I rate the tool a seven out of ten.
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Answers from the Community

NC
Nov 24, 2021
Nov 24, 2021
Meraki is designed for zero deployments and no in-house firewall specialist personnel. Best to secure Networks like remote offices, branches or home offices. Also to protect Internet Access (your computer accesses the internet). Sophos is more of a professional firewall, not only protecting internet access but also providing security for publishing services like web servers, data centers, cent...
2 out of 3 answers
GC
Nov 23, 2021
Cisco mx64, for example, has 2 WANs, is very practical and simple for the two services, has a balancing for two internet services and bandwidth control (by groups and users).
LL
Nov 23, 2021
Meraki MX is a small business product and lacks a lot of features compared to Sophos XG/XGS. - IPsec IKEv2 does not work (it is in the menu, but does not work and can only be enabled by meraki support) - no SSLVPN or IPsec VPN client. AnyConnect can only be tested with beta firmware.  Cisco Client VPN (L2TP) is a total joke - not sure for who it is meant for? - no user based firewall rules (for VPN) - no firewall rule grouping - no masquerade option for DNAT (sometimes it is very useful if I can do a DNAT with masquerade to another subnet) - no VLAN tagging support on WAN port (would be usable for IPTV - solvable if WAN is bypassed through a managed switch) - no multiple IP support on WAN port (Sophos has alias support on every interface, which means that multiple IP addresses can be added on the same LAN or WAN port) - no LAG or LACP support (would be usable to connect aggregation switch to firewall to bypass more traffic through the MX) - no DAC cable support for SFP port (why I do have to use optical cable to connect aswitch?) - no custom IPS policies - only on/off button - no e-mail protection option (Sophos has it with extra license) - no web server protection (Sophos has it with extra license) - no sandstorm option (most firewalls have it with extra license) - hardware may probably too weak compared to the user count - no BGP, OSPF routing - no multiple VPN user groups and LDAP servers
 

Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Educational Organization
27%
Computer Software Company
15%
Manufacturing Company
5%
Government
4%
Computer Software Company
17%
Comms Service Provider
8%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL I...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports netw...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
What are the main differences in features between Sophos XG and FortiGate 80F?
Hi Arvind P , The Sophos XG firewall has a number of models right from XG86 to XG135w under the 1U Desktop Form Fact...
What Is The Biggest Difference Between Sophos UTM and Sophos XG?
The Sophos UTM is a UTM and Sophos XG is the NGFW. First, you must know about the difference between a UTM and NGFW. ...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
MX64, MX64W, MX84, MX100, MX400, MX600
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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Hyatt, ONS
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824,053 professionals have used our research since 2012.