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Meraki MX vs SonicWall NSa comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.1
Fortinet FortiGate's customer service is praised for problem-solving but criticized for inconsistent response times and language barriers.
Sentiment score
8.0
Meraki MX's customer service is praised for 24/7 availability and efficiency, despite occasional delays and varying expertise levels.
Sentiment score
9.2
SonicWall NSa support is praised for knowledgeable service and quick resolutions, though some report delays reaching personnel.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
The support from SonicWall was excellent.
 

Room For Improvement

Sentiment score
4.6
Fortinet FortiGate needs improvements in stability, usability, integration, cost-effectiveness, and documentation for enhanced user satisfaction and performance.
Sentiment score
4.9
Meraki MX needs improved features, lower costs, more security, better integration, enhanced management, and combined platform functionalities.
Sentiment score
4.4
SonicWall NSa's navigation, performance, and support face inconsistencies, high costs, and complexity, impacting user satisfaction negatively.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
More details in the analytical tools offered would be appreciated since it is not yet mature.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable, flexible, and adaptable, though some face hardware upgrades and licensing challenges during deployment sizes.
Sentiment score
8.4
Meraki MX offers scalable solutions for various needs, efficiently supporting from small to enterprise operations despite some hardware limits.
Sentiment score
6.4
The SonicWall NSa is praised for scalability and adaptability but may require hardware upgrades for increased demands.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
I would rate its scalability around eight out of ten, meaning there are no issues, and it is pretty easy to scale.
 

Setup Cost

Sentiment score
7.4
Fortinet FortiGate offers competitive pricing with varied costs; affordable long-term licenses, though renewal complexity can accumulate costs.
Sentiment score
5.5
Meraki MX pricing is high but valued for ease of use and features, with flexible licenses and negotiable discounts.
Sentiment score
5.4
SonicWall NSa offers competitive pricing and value, with flexible subscription terms but extra feature licenses can be costly.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
SonicWall is much cheaper compared to Fortinet, particularly regarding renewal and licensing costs.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for its stability and reliability, with occasional issues improved by updates and configurations.
Sentiment score
8.2
Meraki MX is stable, excels in harsh environments, but faces occasional feature issues and sporadic reboots, mostly rated highly.
Sentiment score
8.8
SonicWall NSa is stable with high ratings, occasional connectivity issues, and improvements in firmware enhancing reliability.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
The stability of SonicWall NSA is quite good.
 

Valuable Features

Sentiment score
8.0
Fortinet FortiGate offers advanced security features, user-friendly configuration, and comprehensive management tools, valued for robust protection and flexibility.
Sentiment score
8.3
Meraki MX provides user-friendly, cloud-managed network security with features like AutoVPN, SD-WAN, traffic shaping, and automatic updates.
Sentiment score
8.1
SonicWall NSa offers robust security features, user-friendly interface, scalability, and cost-effectiveness, ideal for small to medium businesses.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
Real-time deep memory inspection is very helpful and has had a positive impact on our security posture.
 

Categories and Ranking

Fortinet FortiGate
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Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
317
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Meraki MX
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
62
Ranking in other categories
Unified Threat Management (UTM) (3rd)
SonicWall NSa
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
86
Ranking in other categories
Firewalls (16th)
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Mike Cote - PeerSpot reviewer
Easy to manage and dashboard allows us to see and manage customers
The solution's most valuable feature is the Meraki dashboard, which is a single pane of glass. The dashboard allows us to see and manage all our Meraki customers. Since it's cloud-based management, we can remotely support Meraki, which makes it easy for us. We like to sell and deploy Meraki MX because of the ease of management.
Swapnil Kulkarni - PeerSpot reviewer
Good user interface, quick configuration modules but faced hardware issues
It could be improved in the reporting format. The way their analysis software is working, they need to improve their reporting. Second, I think they need to improve their security at the endpoint level, in the SD-WAN area. Apart from this, the main drawbacks are their support and hardware failure. In our last four to five years with the NSa 3600, we have faced hardware failure two to three times. Even though they replaced the hardware, we still faced the issue.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Manufacturing Company
6%
Comms Service Provider
6%
Educational Organization
26%
Computer Software Company
15%
Manufacturing Company
5%
Retailer
4%
Computer Software Company
15%
Educational Organization
7%
Manufacturing Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports netw...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
What do you like most about SonicWall NSa?
The product blocks access when I visit unrecognized websites.
What is your experience regarding pricing and costs for SonicWall NSa?
SonicWall is much cheaper compared to Fortinet, particularly regarding renewal and licensing costs.
What needs improvement with SonicWall NSa?
I would like more free VPN licenses. It would be beneficial if they could enhance the analytics part. It needs to be ...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
MX64, MX64W, MX84, MX100, MX400, MX600
NSA 250M, NSA 2600, NSA 3600, NSA 4600, NSA 5600, Dell SonicWALL NSA
 

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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Hyatt, ONS
Orange County Rescue Mission, First Source, Michaels & Taylor, Green Clinic Health System, Aspire Chiltern Skills and Enterprise Centre, UnitedStack, Faith Lutheran College Redlands, Celtic Manor Resort, Star Kay White, Air Works, Unimat Life, NHS Yorkshire and Humber Commissioning Support (YHCS), Hutt City Council, Mato Grosso do Sul, Nspyre
Find out what your peers are saying about Meraki MX vs. SonicWall NSa and other solutions. Updated: December 2024.
817,354 professionals have used our research since 2012.