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Fortinet FortiGate vs Palo Alto Networks NG Firewalls comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Fortinet FortiGate enhances ROI with improved security, operational efficiency, reduced costs, downtime, and increased productivity for users.
Sentiment score
6.5
Palo Alto Networks NG Firewalls offer ROI with dual ISPs, cost savings, enhanced security, reduced downtime, and data protection.
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
When investing in cybersecurity with Fortinet FortiGate 200, which costs more than $10,000, companies that are growing directly can expect ROI within 1.5 to 3 years.
Manager, Information Technology Operation/Presales at TechMonarch
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
I have seen a return on investment as there are definitely clear cost reductions, resource savings, time savings, and improved risk detection.
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
Since we moved to Palo Alto Networks NG Firewalls, we enabled the ECMP, and we were able to move some traffic over the second ISP, with most of the traffic going via the primary ISP.
Network and security lead at Hughes systique pvt ltd
 

Customer Service

Sentiment score
6.5
Fortinet FortiGate support is praised for promptness and knowledge but shows regional discrepancies in resolution speed and responsiveness.
Sentiment score
6.8
Palo Alto Networks NG Firewalls' customer service shows mixed reviews, with timely assistance but issues in response delays and regional inconsistencies.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
Palo Alto's network support is excellent, and I would rate it a ten out of ten.
Founder at a tech services company with 11-50 employees
They offer fast and competent assistance.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
They provide fast response and rapid remediation of problems.
Solution Architect at a retailer with 201-500 employees
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable for all business sizes, though some models face limitations in cloud or hardware changes.
Sentiment score
6.8
Palo Alto Networks NG Firewalls offer mixed scalability reviews, with cloud deployments and model choice impacting cost and performance.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
The price of the subscription is tied with the size of the appliance, so you have to size it very precisely, considering the future growth of the company.
Owner at ICAL S.A.
It is important to assess the infrastructure size before choosing a model.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
Palo Alto Networks NG Firewalls are scalable and reliable.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
They are able to secure data centers consistently across all workplaces, from the smallest office to the largest data centers.
Network Security Engineer at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate offers high stability with reliable performance, though new firmware updates may occasionally cause minor issues.
Sentiment score
8.5
Palo Alto Networks NG Firewalls offers reliable performance and stability, outperforming competitors in maintaining network integrity and handling resources.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
With appropriately configured policies, these firewalls can provide robust network security.
Solution Architect at a retailer with 201-500 employees
After the upgrade, we are experiencing performance issues.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
I have not experienced any outages or issues.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Room For Improvement

Fortinet FortiGate needs better integration, affordability, user interface, and support, enhancing compatibility, security, and deployment simplicity for users.
Palo Alto Networks NG Firewalls need improvements in management, pricing, scalability, support, interfaces, integration, VPN, and threat detection.
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
It is how quickly each of these companies adapts to that and brings in more value to the customer.
Principal Consultant at Epitome Infotech Solutions (P) Ltd
The main area for improvement in Fortinet FortiGate is the firmware versions, as we face uncertainties regarding upgrades and frequent bugs that require self-fixing of problems.
Senior Manager IT at a tech services company with 1,001-5,000 employees
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Further integration into a unified system could improve usability.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
Configurations related to different operating systems can be complex, and we have encountered issues with Linux systems.
Sr. Manager - Systems & Networks at Aspire Systems
 

Setup Cost

Fortinet FortiGate offers competitive pricing and flexible licensing, providing cost-effective security solutions for mid-sized to large enterprises.
Palo Alto Networks NG Firewalls are expensive but provide valuable security features that justify their cost for enterprise users.
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
The advantages of Fortinet FortiGate over its competitors include good pricing and meeting our requirements at a lower cost.
Information Technology Infrastructure Section Head at a consumer goods company with 11-50 employees
Palo Alto Networks NG Firewalls are expensive.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
Director at Zuci Systems
Palo Alto Networks NG Firewalls is the most expensive solution without discussion.
Presales Engineer at Vodafone
 

Valuable Features

Fortinet FortiGate offers robust security, seamless integration, ease of management, scalability, cost-effectiveness, and excellent customer support.
Palo Alto Networks NG Firewalls offer robust threat protection, AI integration, and intuitive management, enhancing security and operational efficiency.
The most valuable feature is the deep inspection for traffic, which is capable of identifying zero-day attacks.
Consultant at SKYE AS
The most valuable features of the FortiGate firewall include SSL inspection, VPN functionality, and threat intelligence features for preventing threats.
IT Infrastructure Architect at Apotek 1
Most importantly, it helps to filter unwanted traffic.
Network &Security Engineer at Natioanal Drug Authority Uganda
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
Solution Architect at a retailer with 201-500 employees
 

Categories and Ranking

Fortinet FortiGate
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
595
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (2nd), Software Defined WAN (SD-WAN) Solutions (2nd), WAN Edge (1st), ZTNA (2nd), Unified Threat Management (UTM) (1st)
Palo Alto Networks NG Firew...
Ranking in Firewalls
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
200
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 12.9%, down from 20.0% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 5.3%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate12.9%
Palo Alto Networks NG Firewalls5.3%
Other81.8%
Firewalls
 

Featured Reviews

VR
Practice Head at a consultancy with 11-50 employees
Unified security has protected diverse environments and supports consistent policies everywhere
I would say 8 out of 10 regarding the stability of Fortinet FortiGate. It requires a lot of bug fixing and what I understand, Fortinet is fast enough to provide bug fixes and patches, but usually I suggest Fortinet should do thorough testing of their releases and software releases and once probably they can reduce the frequency of new releases but make it stable. That's what my recommendation is. As far as the core objective of Fortinet FortiGate is concerned, I think they are meeting the targets but I guess for rolling out new features and new updates, they are doing a bit of hurry just to cope with the market dynamics. But possibly, I understand that they are compromising on the quality of the software and stability. So over there they have to improve. Rest of the aspects, I guess they are doing pretty good. We are happy. Regarding my experience with Fortinet FortiGate in comparison to maybe some other vendors such as CyberArk, Fortinet is in the top three and they give a lot of competition to their nearest peers in the market. But I guess Fortinet is really struggling in software-defined LAN, Wi-Fi, and FortiSwitches space. So they have to make their products more affordable in Forti-switching and Forti-WiFi space. They are not able to compete effectively with the nearest competitor HP Enterprise and HP Aruba.
Nitin Yadav - PeerSpot reviewer
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
Strong threat prevention has reduced phishing and malware while I monitor traffic in depth
Palo Alto Networks NG Firewalls offers application and user awareness, which allow me to control traffic based on threats. The product includes threat prevention, advanced threat prevention, and deep packet inspection that really helps prevent issues in our network. Deep packet inspection inspects full traffic content, even inside applications and encrypted sessions. Deep packet inspection makes a very practical difference day to day because it lets me see and control what is actually inside the traffic, not just the open port or IP. I have real visibility of which application is running instead of just seeing HTTPS. Palo Alto Networks NG Firewalls WildFire sandboxing is really good at detecting and blocking zero-day malware automatically, along with its GlobalProtect and DNS security features. Using Palo Alto Networks NG Firewalls positively impacts my organization by providing strong security, better visibility, faster response, and simplified operations. After deploying Palo Alto Networks NG Firewalls in our network, it blocks malicious traffic and prevents compromises that occurred before Palo Alto Networks NG Firewalls. I can now block outside IPs to prevent issues. After Palo Alto Networks NG Firewalls installation, I reduced 60 to 70 percent of malware and phishing attacks. Its threat prevention and DNS security features detect these attacks, block malicious domains, and reduce manual efforts for the security team.
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Comparison Review

it_user216600 - PeerSpot reviewer
Senior Technical Consultant with 51-200 employees
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Comms Service Provider
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
8%
Manufacturing Company
11%
Outsourcing Company
11%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business373
Midsize Enterprise139
Large Enterprise195
By reviewers
Company SizeCount
Small Business77
Midsize Enterprise56
Large Enterprise89
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage at large. In my opinion, Fortinet would be the best option and l use Fortinet too...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know the firewalls change every 5 to 7 years as stated but you really do need to upg...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firewall is easy to use and provides excellent support. Valuable features include int...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filteri...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat signatures and updates. I also appreciate that I can just import addresses and URL...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Find out what your peers are saying about Fortinet FortiGate vs. Palo Alto Networks NG Firewalls and other solutions. Updated: November 2026.
921,665 professionals have used our research since 2012.