ManageEngine ADManager Plus Reviews

I use it for email creation, password reset, group creation, group modification, etc. I use it to perform most of the prompt Active Directory activities.

The bulk email ID creation must be improved. I had to create 50 to 60 IDs manually because when I tried the bulk option, it didn't work. I still had to cross-verify because some fields were empty.

I've been using it for two years.

The stability has been good so far.

The scalability is also good. ADManager Plus is being used by seven to eight system administrators right now, and it has been working fine.

ManageEngine's technical support is very good. They're cooperative. However, I would like them to have a ticketing system through which we can chat with a technical support agent. Overall, I would rate technical support at nine on a scale from one to ten.

Positive

I can recommend ManageEngine solutions to anyone. My company chose ADManager Plus because it is cost effective and is a versatile solution. I would give ADManager Plus a rating of ten out of ten.

I'm a single system engineer, and I have colleagues that are technicians. They don't have knowledge of the archetypal console and administration. 

The solution is perfect for moving myself from first to second-level support and empowering technicians to handle certain tasks such as resetting passwords, reporting expiring passwords, etc. With the solution, that type of task can be handled from the report and delegated. 

The solution offers very good reports for management purposes.

Teams are able to use the solution remotely and allow access to colleagues.

The solution is very simple.

We're using the trial version, and so far everything we've been trying has been very good. We haven't seen areas that need improvement just yet.

The price could be a bit lower.

It would be nice if the solution offered some sort of brochure with some high-level information that would help sell it to management. If they had details around how much time it saves an engineer, for example, to show the ROI, it would be helpful. 

The solution could use more templated reports. Right now I have to manually manage and create reports.

The solution needs to integrate better with Office 365 so you can have a mixed environment.

The main downside is that, for my environment, I must have two products to conduct the same purpose. If I want to download and export PSD or I have mail and disabled accounts, I don't do it from one console. It would be helpful if I could.

We're using the trial version and have been using the solution for about a month.

The solution is stable.

The solution is scalable.

We haven't reached out to technical support. However, they do offer contact and options to arrange meetings. They have a way of keeping connected with us without being overly annoying.

We ended up choosing this solution over Microsoft SCCM because Microsoft is much more expensive. ADManager also offers the features we needed for our company.

The initial setup was straightforward. It's quite easy and is managed in just a few clicks. Deployment times are very fast and seem to take as little as 15 minutes.

We handled the implementation ourselves.

So far, the solution seems like it's worth the money it costs to use it.

We're using the trial version, so we only have access to the free tools and don't have access to certain items such as remote installation.

We're planning to buy the full solution soon.

We're using the cloud deployment model.

The solution is one of the biggest companies in Croatia for IT organizations.

I'd rate the solution nine out of ten.

We use ADManager for automation of processes for user creation or reports we need from the active directory. We implement the HR workflow through it. I'm the head of IT and we are customers of ManageEngine. 

The value of the solution is in its simplicity. Automation is very good on AD Manager.

I'd like to see better integration with management tools and a more user-friendly interface.

We haven't had any issues with stability. 

The scalability is good. 

The initial setup is very easy. We had two technical staff dealing with the implementation.

I have a perpetual license and pay an annual maintenance fee. It's not expensive, the pricing is standard for this kind of tool. 

It's important to read the documentation because the tool can do more than you think, including in areas such as automation. 

I rate this solution nine out of 10. 

The most valuable feature of this product is that it makes it easy to administer your active directory.

I think the cost of this product is a little higher than I would expect.

I have been using this solution for approximately six years.

The cost of this product is a little higher than I would expect for a tool like this.

I would rate this product as nine out of ten.

The primary use case of this solution is for managing my Active Directory and controlling users.

The most valuable feature was conducting the automation of our cloud and all services of the Active Directory.

All of it needs to be improved. It's not working as it said it would with having several advantages. It has corrupted my environment.

I have had several issues in my Active Directory because of it, so I deleted it.

I don't feel comfortable with it and the features that are listed do not perform as indicated on the site.

This solution is not stable, it wasted my time.

In the next release, I would like to see all of the features. The UI needs to be improved and the functionality of the display.

I started using this solution 25 days ago.

This solution is not stable. We were trying to implement several users at once and suddenly it failed. It crashed.

It is not scalable. I didn't get anything from it other than trouble.

This was in the experimental phase. If it had worked, there would have been several users.

Several administrators were working with it during this phase. 

I did not contact technical support.

The initial setup was straightforward in the beginning, but some things were mysterious. However, I was able to work around to get everything that I needed through Google searches.

Overall, It was straightforward.

It took approximately 24 hours to deploy. We only required one person to deploy and maintain this solution.

I am a consultant and I implemented this solution by myself.

I downloaded the trial version, only.

Do your research on this product.

I don't like this software, it's useless to me. I have decided to continue without it. I didn't feel comfortable using it and it was depressing for me to handle it.

I tried this solution through the trial version, I didn't like it, so I deleted it. Overall, I do not recommend ManageEngine ADManager.

I would rate this solution a one out of ten.

Almost every feature of the solution is valuable to me. This includes the importing and exporting to the active directory from the CSC firewall.

The user interface is good.

The solution is very complex, especially when there's an active directory of more than 1,000 users, which makes it hard to administrate. They need to improve the management of the administrative process.

The user interface is 90% friendly but some features need to be found and aren't obvious at first. They should adjust this to make it easier to discover items within the solution.

The stability is perfect. There are great features with lots of complexity but once I reach the managing engine AdManager, it's very easy, so stability is so wonderful. 

The scalability and stability are interrelated and I find the scalability good.

I haven't really dealt with technical support yet, though I get the sense they are cooperative.

We didn't previously use another solution.

The initial setup is straightforward.

I've been using the solution for about one month. We use the on-premises deployment model.

The solution saves us time by allowing us to import and export from the active directory.

I'd rate the solution eight out of ten.