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ManageEngine ADManager Plus pros and cons

Vendor: ManageEngine
4.1 out of 5
Badge Ranked 1
158 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Almost every feature is valuable, including importing/exporting to the active directory and offering good management reports.
Automation is highly valued for managing the cloud and Active Directory services.
Ease of use allows customization of access privileges and integrates with ServiceDesk Plus.
Features include vulnerability management and system patching functionalities.
Technical support is very satisfactory.

CONS

ManageEngine ADManager Plus is complex to administer, especially with an active directory of over 1,000 users.
The cost of ManageEngine ADManager Plus is higher than expected, with pricing being a concern.
ManageEngine ADManager Plus lacks integration with many management tools and HR software APIs.
Clients report issues with ManageEngine ADManager Plus's GPO results not generating accurate outcomes.
ManageEngine ADManager Plus's support needs improvement in competence and response time.
 

ManageEngine ADManager Plus Pros review quotes

Stephen Naval - PeerSpot reviewer
Oct 11, 2022
The solution provides oversight, reports, and logs that are easy to understand.
JS
Jul 13, 2023
The most valuable feature for me is automation.
Elgin Smith - PeerSpot reviewer
Nov 1, 2023
The most valuable features of the solution are its ease of use, the ability for us to customize the access privileges for the users, and integration with ServiceDesk Plus.
Learn what your peers think about ManageEngine ADManager Plus. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,422 professionals have used our research since 2012.
AN
Jan 9, 2020
The solution offers very good reports for management purposes.
Hussein Taha - PeerSpot reviewer
Dec 5, 2022
It makes our job easier, especially for managing data for a bulk of users.
Kimberly Brock - PeerSpot reviewer
May 8, 2023
The most valuable feature is the dashboard. They allow me to see everything in real-time and drill down and pick and choose versus running scripts.
reviewer947091 - PeerSpot reviewer
Jan 12, 2020
The most valuable feature was conducting the automation of our cloud and all services of the Active Directory.
Tejinder Thakur - PeerSpot reviewer
Jul 23, 2024
The most valuable features of the solution are vulnerability management and system patching functionalities.
MUBDIUL ISLAM - PeerSpot reviewer
Feb 11, 2025
With ADManager, I can easily complete any Active Directory tasks from anywhere, making it an excellent solution.
reviewer947091 - PeerSpot reviewer
Nov 21, 2019
Almost every feature of the solution is valuable to me. This includes the importing and exporting to the active directory from the CSC firewall.
 

ManageEngine ADManager Plus Cons review quotes

Stephen Naval - PeerSpot reviewer
Oct 11, 2022
API integrations are not supported for all HR tools.
JS
Jul 13, 2023
With the number of available integrations these days, it would be beneficial to have more ready-to-integrate technologies in other products as well.
Elgin Smith - PeerSpot reviewer
Nov 1, 2023
The solution should be made tablet friendly because it works well on iPhones and Android phones, but does not work on tablets.
Learn what your peers think about ManageEngine ADManager Plus. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,422 professionals have used our research since 2012.
AN
Jan 9, 2020
It would be nice if the solution offered some sort of brochure with some high-level information that would help sell it to management. If they had details around how much time it saves an engineer, for example, to show the ROI, it would be helpful.
Hussein Taha - PeerSpot reviewer
Dec 5, 2022
The number of main controllers affects the database for creating the hardware specs.
Kimberly Brock - PeerSpot reviewer
May 8, 2023
Some things are not very intuitive.
reviewer947091 - PeerSpot reviewer
Jan 12, 2020
This solution is not stable, it wasted my time.
Tejinder Thakur - PeerSpot reviewer
Jul 23, 2024
The product's price is an area of concern where improvements can be introduced by making it available at a cheaper rate.
MUBDIUL ISLAM - PeerSpot reviewer
Feb 11, 2025
Some of my clients experience issues with the GPO results, which do not always generate the real outcomes.
reviewer947091 - PeerSpot reviewer
Nov 21, 2019
The solution is very complex, especially when there's an active directory of more than 1,000 users, which makes it hard to administrate. They need to improve the management of the administrative process.