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Chief Executive Officer at Apollo Asset Management Company
Real User
Its files and folder protection ensures no changes can made to endpoint folders and files without the user being aware
Pros and Cons
  • "It is quite stable. We have not had any cases, i.e., viruses, that would require a reboot, etc. We have never had a situation where we needed to reinstall the tools as a result of the Defender application or a feature being corrupt."
  • "The folders and files protection are its most valuable features. These have been valuable because of the increase in ransomware attacks. With these two features, I can ensure that no changes have been made to our system or endpoint folders and files without the user being aware."
  • "I wish they would extend the use of the Security Central portal, even for the free option of Defender. Because, as companies grow, it is labor intensive to manage the AV and detection part of it. For companies already subscribed to Office 365, I think this would be a good enhancement."

What is our primary use case?

We are using it as the antivirus as well as the malware protection.

How has it helped my organization?

We have not had any attacks, in terms of viruses, worms, or ransomware, in the last three years.

The impact of the solution has been minimal. Employees can work with any interruptions.

What is most valuable?

The folders and files protection are its most valuable features. These have been valuable because of the increase in ransomware attacks. With these two features, I can ensure that no changes have been made to our system or endpoint folders and files without the user being aware.

What needs improvement?

I wish they would extend the use of the Security Central portal, even for the free option of Defender. Because, as companies grow, it is labor intensive to manage the AV and detection part of it. For companies already subscribed to Office 365, I think this would be a good enhancement.

Buyer's Guide
Microsoft Defender for Endpoint
January 2025
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.

For how long have I used the solution?

I have been using it for three years.

What do I think about the stability of the solution?

It is quite stable. We have not had any cases, i.e., viruses, that would require a reboot, etc. We have never had a situation where we needed to reinstall the tools as a result of the Defender application or a feature being corrupt.

Four IT support technicians are responsible for administrating Microsoft Defender in our organization. They make sure that upgrades and updates are done in a good timeframe.

What do I think about the scalability of the solution?

Its scalability is good enough. As long as you deploy the OS, you will keep on deploying Microsoft Defender automatically. This is a good option.

We have about 375 endpoints.

How are customer service and support?

I have never used their support.

Which solution did I use previously and why did I switch?

Before Microsoft Defender, we were using Bitdefender. Before Bitdefender, we were using McAfee Symantec.

We switched to Microsoft Defender because there was a change of ownership for the company in 2017.

We went for Microsoft Defender once we were informed that it would be part of our Office 365 package. So, we combined the licensing for the OS with Office 365. Yeah. We thought it was a good bargain.

How was the initial setup?

The initial setup was straightforward.

The deployment takes a maximum of half an hour.

What was our ROI?

We have seen ROI. Most of the other competing alternatives will cost up to around $30 per user device. We average 400 devices. Therefore, the amount that we save each year is 400 times $30.

What's my experience with pricing, setup cost, and licensing?

We have been using the free version.

What other advice do I have?

Microsoft Defender is good enough as long as you ensure the environment is well-patched and secure, then even the free option will be sufficient to take care of the entire ground.

We are not looking to increase usage at the moment because of the underlying economic situation.

I would rate this solution as nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Anthony Alvarico - PeerSpot reviewer
Deliver Practice Director at DynTek
MSP
Top 5Leaderboard
A stable and scalable enterprise endpoint security platform that's easy to set up and deploy
Pros and Cons
  • "I like that it's easy to deploy because it already comes with Windows 10. Overall, it has all the features that we need. Easy to deploy, comes with updates, and comes with Windows updates. You don't have to really manage or update the signature."
  • "Integration with third-party vendors could be better. It would be better if it integrates with other protection solutions or other products outside of Microsoft. Nowadays, anti-virus protection doesn't really have to be planned as overall protection for your environment in terms of security. There are really different avenues that bad actors can take to wreak havoc on your machine."

What is our primary use case?

We use it to protect computers or endpoints from any malicious software, malware, and other viruses. You have to use this one as part of your overall protection plan.

How has it helped my organization?

The deployment of Microsoft Defender for Endpoint is a no-brainer when it comes to Windows. When you provision a new laptop for your environment, it comes with it. We use Intune to be seen on the cloud for centralized management. There's actually a console where you can go in and manage it properly, and we use Intune to deliver the onboarding.

What is most valuable?

I like that it's easy to deploy because it already comes with Windows 10. Overall, it has all the features that we need. Easy to deploy, comes with updates, and comes with Windows updates. You don't have to really manage or update the signature.

What needs improvement?

Integration with third-party vendors could be better. It would be better if it integrates with other protection solutions or other products outside of Microsoft. Nowadays, anti-virus protection doesn't really have to be planned as overall protection for your environment in terms of security. There are really different avenues that bad actors can take to wreak havoc on your machine. 

We don't just use anti-virus. That's really like a traditional way of doing it. We have different kinds of protections. We have our advanced threat protection for email, and we have advanced threats analytics for domain controllers for servers. We use all those. 

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for three or four years.

What do I think about the stability of the solution?

It's very reliable and very dependable. I don't see any issues with it. In fact, it's the best product I have used because it's integrated with Windows 10. It doesn't eat up resources while running like other products. It's a really well-thought product.

What do I think about the scalability of the solution?

It can scale as much as you want. It installs a very low footprint on your laptop, but the management is cloud-based.

How are customer service and technical support?

Technical support is average. We call technical support very rarely for this particular product, but it's actually hit or miss with Microsoft. Sometimes you get a good person on the other line. Sometimes you get someone that's slow in providing support.

Which solution did I use previously and why did I switch?

I've used many products in the past, and I liked this one because I can't really find that many issues with it. I used McAfee, Symantec, CrowdStrike, and different anti-malware and anti-virus programs, but this seems to be good.

We switched because we're Microsoft partners, and we're actually kind of biased about it. We also implement other products because some of our clients use them. It's very hard to convince them to go with another product. Sometimes because of the existing subscriptions, they are unable to make the switch.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We are a Microsoft partner and consultants. We implement these solutions.

What's my experience with pricing, setup cost, and licensing?

Microsoft Defender for Endpoint comes with Windows 10, and it's free. But for you to be able to manage it in the cloud and use the console, you need to have either an Office 365 E5 subscription or a Microsoft M365 subscription. You need to buy an extra license.

What other advice do I have?

If you're looking for anti-virus software, use the one that comes with Windows 10, and save your money.

On a scale from one to ten, I would give Microsoft Defender for Endpoint a ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Microsoft Defender for Endpoint
January 2025
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
reviewer1564452 - PeerSpot reviewer
Head of IT at a engineering company with 10,001+ employees
Real User
Top 20
Provides users protection without impacting their experience
Pros and Cons
  • "Microsoft Defender is always running. It is doing its job, so it is fine. I don't have any issues with the way it was implemented or how we are running it. We have been upgrading IT throughout the years, but there have been no issues."
  • "From an audit point of view, our auditors would like to have more reports on how things are used, if things go wrong, and how they went wrong. For example, if something got a warning, "Why?" So, we would like more versatility for tracing and reporting. That would improve the product, as long as the user interface doesn't get bogged down."

What is our primary use case?

It is the end defense against anything coming into our computers and through other channels, e.g., we have some other measures. A lot of our users use Microsoft Remote Desktop Services, so all our servers are locked down. The solution handles what nothing else finds along the way. It is a standard endpoint for computers, servers, and tablets.

How has it helped my organization?

What the user doesn't see or experience, the user is happy with. Every time our other services go in and put a stop pop-up in front of what they are doing when they want to visit a website, but the browser says, "No," or they are trying to download a link and then says, "Oh, no. This is dangerous," that upsets users because they can't do what they want to do. As long as we don't get any of that, then users are happy. If users don't feel it or know about it, then they are happy. Everything else will make them unhappy.

Our end users expect to be protected and that everything works. When IT doesn't work as they expect, then they get unhappy in some form. We kind of forced this solution upon them, so they don't have a choice. As long as it doesn't meddle with their normal work, they are fine. For example, when GDPR hit us in May of 2018, that was upsetting because they now had to do some of their work a little differently. So, they don't like GDPR because it interferes with their normal workflow. Normally, users come to me if they have issues with anything. However, if everything works as expected, they are happy. In addition, they expect that they are protected.

What is most valuable?

When you have something fail and you have three or four different vendors where the fail might be located, everyone just says, "Well, it's awful." Then, you have to go and find out where the fault is. That is really annoying and can cost the business money. For that reason, if I can have one single point of contact when I have a problem to help me out, and say, "Let's find the solution." That is much better instead of having me contact multiple companies to track errors down.

What needs improvement?

The protection will always need improvement:

  • From a technical standpoint, I would like better artificial intelligence on how it does its stuff in the background. It will always be behind. However, at some point, it would be nice if it could get better. It is not bad, but it could always be better.
  • From an audit point of view, our auditors would like to have more reports on how things are used, if things go wrong, and how they went wrong. For example, if something got a warning, "Why?" So, we would like more versatility for tracing and reporting. That would improve the product, as long as the user interface doesn't get bogged down.

For how long have I used the solution?

I have been using the current solution since 2014.

What do I think about the stability of the solution?

We haven't had any issues. I haven't had any bad experiences. I expect it to work, and it works. It is just there. For example, when you have Word or the whole Office package, as long as it works, people are happy. You just have it, and you don't have to say, "Oh, this version is really..." It is just Microsoft. For most users, Microsoft is Windows, Defender, and the Office package. As long as you just use that, then people will say, "Okay, we're just basically using Windows." They don't care about one thing or another, as long as IT works.

As long as things are slowly upgraded, it works, and we don't have any issues, then I am happy.

What do I think about the scalability of the solution?

I let my outsource company handle scalability. I only get involved if there are issues.

We have 50-plus servers with around 125 to 150 endpoints.

How are customer service and technical support?

Our consultancy has a deal with Microsoft where they can get access to Microsoft directly. We are part of that deal. When we have issues that need some type of Microsoft input, we can get it. However, I will let the consultancy do that. I wouldn't do that myself.

Which solution did I use previously and why did I switch?

We use different email solutions and web solutions to handle incoming and outgoing traffic. However, we have not previously used another endpoint protection solution.

How was the initial setup?

In 2014, we upgraded from Windows 7. It was a completely new deployment of everything. Every server, every endpoint, and even the old laptops and desktops were upgraded. So, it wasn't just Defender. Microsoft Defender wasn't really the issue, as it worked. We had a lot of other IT that was annoying, but I don't remember that we had any struggles with Defender.

Microsoft Defender is always running. It is doing its job, so it is fine. I don't have any issues with the way it was implemented or how we are running it. We have been upgrading IT throughout the years, but there have been no issues.

We had a migration deadline set by our mother company. We had to stop using Windows 7 and server 2003 by 15th of June, and we started in April. So, it was done in just under two months right before June 1st.

What about the implementation team?

We are part of the aircraft industry. We have been going downhill for some time, and now we are sort of going up again. At the time of purchase, we simply bought the outsourcing with the solution, meaning we would get this many machines and servers using these services. They kind of supplied everything.

We outsourced the deployment to another company at that point in time, who put up all the consultants and stuff. Before that, we had everything internally and on-premises. At that point, we moved it out still on-premises, but not in our own house. So, we built a separate system, then moved users over.

We didn't have Microsoft in to specifically help us.

The administration of this solution is outsourced. We use a consultancy who has 50-plus employees/consultants. They take care of nearly all services: Defender, Teams, SQL, etc. I then only have to talk to one or two people who are specialized in what needs to be done.

I have been very happy with our current IT services provider. We have had them for about a year. They took over from the old consultancy who installed our IT in 2014. Our current consultancy took over in 2020 because I wasn't so happy with the old guys.

What's my experience with pricing, setup cost, and licensing?

It provides peace of mind with really good pricing. It won't be upsetting my budgets or anything like that.

Which other solutions did I evaluate?

Our outsourcer handled the decision that we were to use Defender, Remote Desktop Services, etc. They just said, "If you choose us, this will be your solution." It came as a package. Unfortunately, that company was bought by another IT services company, who bogged everything up. The service went downhill and stuff didn't get upgraded. So, we switched to another Danish supplier with whom we currently are happy.

What other advice do I have?

Go for it. It is a standard solution. If you use Windows, you might as well go for Defender. With this solution, you have your normal dependencies within Microsoft. This means that you don't have to talk to another company; you talk directly to Microsoft. Some people might go for something else, and that is fine too. However, depending on how big your company is, if you are a small or medium business, you may want to have as many eggs in one basket to have fewer points of contacts.

It is a good endpoint. All the administration is handed over to our outsource partner. So far, it has been good. We have been using it for years, so it is the de facto standard for us right now.

As far as I know, its capabilities are okay. It is up there with the rest of them. Sometimes, this is what Gartner says is the best, the next best, the 10th best, etc. That will always change. As long as we don't get hit, we are fine. If we get hit, then there are questions around what we can expect from it, what we can get out of it, what help did we get, etc., but I would let my outsource partner deal with that. Directly, I don't have my hands on it.

I would rate this solution as an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AfsareHassane - PeerSpot reviewer
Formateur Cybersecurité and SOC Analyst at Beekom
Real User
Top 10
Advanced hunting and alert management made efficient
Pros and Cons
  • "You can query and access useful information from logs and events, which is powerful and efficient."
  • "Sometimes, there are difficulties in downloading a file considered as malicious."

What is our primary use case?

I use Defender for Endpoint every day, for example, when a user downloads an unwanted application, we get an alert. Sometimes we have suspicious processes in an endpoint, and we receive an alert for those activities.

How has it helped my organization?

Microsoft Defender for Endpoint helps in detecting different alerts and potential threats by providing alerts and timelines with detailed explanations, which is useful to understand and close or address the issues.

What is most valuable?

In Microsoft Defender, there is a security portal that allows advanced hunting. You can query and access useful information from logs and events, which is powerful and efficient. Additionally, the timeline feature helps in understanding which process launched what and identifying errors.

What needs improvement?

Sometimes, there are difficulties in downloading a file considered as malicious. We encounter a bug that requires several attempts to download, which is a bit of a challenge.

For how long have I used the solution?

I have been working with Microsoft Defender for Endpoint since February, which is approximately eight months.

What do I think about the stability of the solution?

The stability of the solution is rated an eight out of ten. It is quite stable.

What do I think about the scalability of the solution?

The scalability of the solution is rated as eight, suggesting it is reasonably scalable.

How are customer service and support?

I contacted Microsoft support for personal use of Defender, and they were very nice, providing solutions quickly. This was a positive experience.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using Defender for Endpoint, I used SentinelOne. Defender is easier to use than SentinelOne.

How was the initial setup?

For the initial setup, I’d give it an eight out of ten, suggesting it’s quite straightforward.

What's my experience with pricing, setup cost, and licensing?

The price for Microsoft Defender for Endpoint is about three euros, which is considered reasonably priced. I'd rate it seven out of ten for cost.

Which other solutions did I evaluate?

I have previously evaluated SentinelOne before using Microsoft Defender for Endpoint.

What other advice do I have?

I'd advise others to use Microsoft Defender for Endpoint because it's a good solution with many experts behind it. Additionally, it's compatible and easy to use with Windows environments.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Danny Nagdev - PeerSpot reviewer
Founder at LetsReflect
Real User
Top 5
Single console gives me a one-shot view of our whole infrastructure
Pros and Cons
  • "The solution's threat protection is mostly AI and machine-learning based. That is the most important feature of the product. It also offers centralized management so I can remotely manage devices."
  • "The automation could be simpler on the mitigation side. It has a learning curve. Otherwise, it's pretty easy."

What is our primary use case?

We use it for threat protection.

How has it helped my organization?

It protects my endpoints from malware and viruses. Those benefits were immediate.

And the automation of routine tasks, such as finding high-value alerts, had an immediate impact because I can see all the threats in a single console, and how they are mitigated.

It has also definitely eliminated having to look at multiple dashboards, giving me one XDR dashboard. It's really effective because it is very tough to handle two different dashboards or environment consoles. The single console gives me a one-shot view of the whole infrastructure, security-wise.

The solution also saves me time because there is no need to install it on all the machines. That is automated. Even the mitigation is sometimes automated, which definitely saves time. It saves me about 90 percent of the time I would otherwise spend on these things.

I have also seen a clear improvement in time to detect and respond. It is instant.

What is most valuable?

The solution's threat protection is mostly AI and machine-learning based. That is the most important feature of the product. It also offers centralized management so I can remotely manage devices.

In terms of visibility, it gives me all the threats. They are showcased in the management portal. I check there and it's nice.

We also use Microsoft Intune and Azure Information Protection and have them integrated with Defender For Endpoint. The integration was moderately difficult, slightly confusing, but it can be done. But the solutions work natively together to deliver coordinated detection and response. That is very important. Integration is one of the main things I look at. The fact that they work together is the best thing. The threat protection these solutions provide is very comprehensive and very detailed. They cover different aspects and layers of security and that's why it's very important to have them integrated.

What needs improvement?

The automation could be simpler on the mitigation side. It has a learning curve. Otherwise, it's pretty easy.

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for one and a half years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It's also scalable.

How are customer service and support?

If I have any issues I can relate them to support. But they are quite slow in responding.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used Sophos and we switched because of integration. 

How was the initial setup?

It's deployed on the cloud and the setup is quite fast. I just needed to add the machines and the deployment happened quickly. Within a day, we were up and running. It was straightforward and involved two people.

There is not much maintenance required.

What was our ROI?

We have definitely seen ROI, due to the fact that I only have one dashboard and one solution. Our ROI is around 20 percent.

What's my experience with pricing, setup cost, and licensing?

The cost is high, compared to other products in the market, if you look at it as a separate product. If you look at the cost where it is part of a bundle, the cost is okay.

What other advice do I have?

Defender for Endpoint doesn't really help to prioritize threats across the enterprise. It's more of a basic threat protection solution. It's more of a reactive approach, once something hits.

With a single vendor, it's much easier to detect alerts and threats beforehand. Having a single vendor helps.

I would recommend Defender For Endpoint. If you are using other Microsoft products, together, this is a better security solution.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1812804 - PeerSpot reviewer
Associate Director-Technology Consultancy at a consultancy with 1,001-5,000 employees
MSP
Proactive, doesn't slow down the systems, and integrates well with Microsoft products
Pros and Cons
  • "The most important feature is the way it monitors the threats and blocks them. About 10 days ago, we were implementing SOC for a particular client. The SOC was not yet implemented, but they had Microsoft Defender. That organization was hit by some ransomware, but the hacker could not succeed. Because of the EDR, the hacker could not install the hacking tools. They were trying to do that, but Microsoft Defender completely blocked that. The hacker could log into the system, but they could not install anything."
  • "It should support non-Windows products better. Microsoft is now one of the leading vendors in the security area. So, they should be product-independent."

What is our primary use case?

We provide solutions to our customers based on their requirements. We started working with Microsoft products because we saw people getting more inclined toward Microsoft security products. For example, previously, for SOC, we saw more organizations working with Splunk or QRadar. However, over the last six months, we have seen a lot of customers migrating to Microsoft Sentinel because they already have Microsoft products in their environment, and it works better with other Microsoft products.

How has it helped my organization?

The main purpose of EDR is threat protection, and Microsoft Defender is most impressive when you are factoring in the E3 and E5 security enhancements. It gives all monitoring alerts on a proactive basis. It generates an alert if it finds suspicious traffic, and it also helps to understand where the risks are.

It helps us to prioritize threats across our enterprise. That's one of the key features.

It helps automate routine tasks and the finding of high-value alerts. Because of the automation, you don't need to do anything. You are not required to do anything manually. It automatically detects threats and blocks them. It reduces a lot of manual effort.

It makes the organization much more secure. Microsoft Defender is one of the leading products. It works perfectly. When you are monitoring daily alerts, you can understand what kind of threats your organization is facing or how it is blocking. Based on this analysis, you can secure your organization more. Based on their automation, they are protecting you, and from that analysis, you can understand what threats your organization is facing. So, you can focus more on that area. It helps you to identify and secure those areas so that the same threats don't come in the future.

It has saved us about 20% of the time from an endpoint perspective. It has reduced our time to detect and respond by 50%.

Our customers also use M365 and Microsoft Sentinel. We have integrated all of these products. The base product is Microsoft Sentinel because that is the SIEM. All M365 logs get ingested for the phishing attack checks, and Microsoft Defender logs get integrated with Microsoft Sentinel to check all the endpoint-related activities. These endpoints include Windows servers, laptops, and desktops. On Windows Server also, we have installed Microsoft Defender EDR. From there, the logs go to Microsoft Sentinel, and from there, a centralized monitoring console works. These solutions work natively together to deliver coordinated detection and response across an environment.

What is most valuable?

The most important feature is the way it monitors the threats and blocks them. About 10 days ago, we were implementing SOC for a particular client. The SOC was not yet implemented, but they had Microsoft Defender. That organization was hit by some ransomware, but the hacker could not succeed. Because of the EDR, the hacker could not install the hacking tools. They were trying to do that, but Microsoft Defender completely blocked that. The hacker could log into the system, but they could not install anything. 

Microsoft Defender is a lot proactive, and it can also analyze the threats on the latest technologies. In the case of the attack that happened just 10 days ago, we immediately logged in and saw various challenges because we didn't have any other logs. SOC was not ready, and we only had EDR logs. From there, we could identify that the hacker couldn't succeed because Microsoft Defender was proactively working. It prevented the complete attack.

It is proficient and proactive in monitoring threats. It can seamlessly monitor all the individual assets in real time. Another thing is that after installing the Microsoft Defender agent, your computer doesn't slow down even though real-time scanning is going on in the background.

What needs improvement?

It should support non-Windows products better. Microsoft is now one of the leading vendors in the security area. So, they should be product-independent.

For how long have I used the solution?

I have been using it for the last year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

I have not faced any issues with their technical support. Our client has a tie-up with Microsoft, and the Microsoft team has provided them with good support, but I'm not sure how they will be in the case of small customers. 

Which solution did I use previously and why did I switch?

We are working with multiple vendors for our clients. We are using CrowdStrike for some of the other organizations. Microsoft Defender has grown in a very big way in a very short period, but CrowdStrike Falcon is ahead of it in terms of protection.

Microsoft doesn't give everything in a single dashboard, whereas with Mandiant or Secureworks, from a single dashboard, you can manage everything, such as your EDR threats, vulnerability detection and response, and network detection and response. Microsoft has not grown up in that way.

How was the initial setup?

It is much easier to deploy for the Windows platform. One of the customers had 3,000 or 4,000 endpoints, and we could do the deployment in two months.

There was a team of 10 members. They were working on multiple things. They were not fully dedicated to it. We had SCCM, and we had to push everything through SCCM. That helped a lot to automatically push to multiple endpoints at the same time.

If it is on the cloud, you don't require any separate maintenance, but when their patch is coming, you have to do the patch upgrade. You can make that automated. It is easy.

What was our ROI?

It is hard to measure the amount of money saved from using this solution because it depends on if you had any attack, and if an attack happens, how much your organization would lose based on the threat. It was published that in the last year, companies have lost millions of dollars because of ransomware and multiple attacks.

What's my experience with pricing, setup cost, and licensing?

They are now doing it on an endpoint basis. It is based on the number of endpoints, which is good.

Which other solutions did I evaluate?

We made multiple comparisons between tools. We had not only Microsoft Defender but also CrowdStrike and Tanium. I was working on some of the requirements for one of our clients, and based on that, we started evaluating these three products. We started working with Microsoft Defender based on the endpoints or hosts available on the Windows platform. We saw that most of the organizations are still on the Windows platform. They have Windows laptops as well as Windows servers. 

One of the reasons why the client agreed to go with Microsoft Defender was that it was easy to deploy. We didn't need to spend a lot of time implementing it. It is much simpler compared to other competitive products.

During the PoC, we found Microsoft Defender to be easy to implement. It was able to detect a lot of things, but in a few areas, we found CrowdStrike much ahead of Microsoft Defender. Another difference is that CrowdStrike is product-independent, whereas Microsoft Defender is limited to Microsoft products. Also, if you have any other EDR running on your system and if you implement Microsoft Defender, it'll immediately disable others. In this tenure, if something happens, there is always a risk.

What other advice do I have?

To a security colleague who says it’s better to go with a best-of-breed strategy rather than a single vendor’s security suite, I would agree. I prefer multiple vendors. I am not in favor of implementing Microsoft products in all areas because, in every domain, there are some specialty products. You should focus on that and see how to make your organization much safer. Every organization claims that it has all the products, but all the products are not good. That's why you have to find out the best one and put it there.

I would recommend comparing it with other products and defining what are the most important needs for your organization. You may not require all the features. Microsoft Defender includes a lot of things. Microsoft Defender has its own MCAS solution. It also supports DLP, which is not yet mature. You should see what is required for your organization and then do a testing or PoC on that.

Microsoft Defender works well with Microsoft products. You can implement or install it on the Windows platform, but you will have to find another way to track non-Windows platforms, such as Linux platforms or Unix platforms.

Similarly, Microsoft Sentinel does the analysis for Microsoft products in a better way, but they are yet to catch up when it comes to non-Windows products. It lacks when it comes to analyzing non-Windows products. It isn't able to identify all the threats properly. The number of false positives is much more compared to other products, but still, Microsoft Sentinel is one of the leading products in the market. It has developed a lot as compared to what we saw one year ago. It enables you to ingest data from your Microsoft environment, but I am not sure about the non-Microsoft environment. This data ingestion is very important. Without ingesting all the logs to your SIEM, you can't monitor the threats. When it comes to security products, they need to be product-independent. In terms of cost, it is almost similar to other products, but it is a little bit cheaper than Splunk. In terms of ease of use, on the Windows platform, it is very easy to use, but it is not so easy for non-Windows platforms.

Overall, I would rate Microsoft Defender an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: MSP
PeerSpot user
Anthony Alvarico - PeerSpot reviewer
Deliver Practice Director at DynTek
MSP
Top 5Leaderboard
Easy to manage, updated frequently, and comes included with Windows
Pros and Cons
  • "The patch management is very easy, as it can be done automatically or added to a schedule."
  • "I would like to see better integration with their other security products to give better visibility from a higher level."

What is our primary use case?

We are a consulting company and we use this product for endpoint protection across the company, as well as for our clients.

How has it helped my organization?

Windows Defender makes it easy to streamline the updates so we don't really worry about managing it.

What is most valuable?

The patch management is very easy, as it can be done automatically or added to a schedule. This will update all of the virus signatures.

We have a hook from our on-premises application to the cloud services for advanced threat protection, so the management is in the cloud. Centralized management allows us to schedule malware scans.

When you hook it up to the cloud's advanced threat protection, it gives you more than protection from ransomware. It covers different types of malware and allows you to see what malicious software is being executed on the machine.

The product allows you to manage your machine through it, similarly to the way SCCM does.

What needs improvement?

I would like to see better integration with their other security products to give better visibility from a higher level. Integrating with email, Azure, identity management, and other security applications, putting them all together, would be very good.

The first level of technical support is not very useful and it sometimes takes time to escalate to somebody more knowledgeable.

For how long have I used the solution?

We have been using Microsoft Windows Defender for years.

What do I think about the stability of the solution?

This product is pretty stable.

What do I think about the scalability of the solution?

We have had no issues with scalability. We deploy it anywhere from a small environment with a hundred users, to a large environment with 15,000 to 20,000 endpoints. The majority of our clients are small to medium-sized, with 3,000 to 4,000 users in the mid-range.

How are customer service and technical support?

I would rate Microsoft's technical support an eight out of ten. At the first level, the support is very limited. You have to escalate it to the more senior team to get good value.

Which solution did I use previously and why did I switch?

Some of our clients have used different products from vendors such as Symantec and McAfee, and they were not happy with them. We steered them towards Windows Defender and they switched because of the ATP hook to the cloud.

With other products, you have a management console, so you have to push the signature updates. We still do that now, but it's all in the cloud.

Both Symantec and McAfee come at an additional charge because they are not included in the operating system.

How was the initial setup?

The initial setup is very straightforward.

What's my experience with pricing, setup cost, and licensing?

We are using the version that is included with Windows 10. If you don't purchase the advanced threat protection then there is no additional charge.

What other advice do I have?

My advice for anybody who is implementing Windows Defender is to purchase the ATP, which is in addition to the version that comes with Windows 10. This will allow you to really get the benefits and manage your organization's endpoints as a whole. This requires a presence in the Microsoft environment, such as a subscription to Office 365 or Azure.

I think that people should explore Windows Defender before looking at third-party products. While they are not a pioneer in anti-malware and anti-virus software, they are attacking it and they have a good budget. The advanced threat protection has a large cloud presence in Azure that we can take advantage of, and they update their product frequently. As soon as there is a new threat, they act on it right away.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cyber Security Analyst with 1-10 employees
Real User
Enables us to see details on vulnerabilities and connections and it identifies any unauthenticated extensions
Pros and Cons
  • "I find the vulnerability management section of Microsoft Defender for Endpoint to be very useful for organizations."
  • "The time to generate certain alerts on our dashboard can take between 45 minutes to an hour, and I am unsure of the factors that influence this duration."

What is our primary use case?

We use Microsoft Defender for Endpoint to prevent traffic attacks. The solution displays each attack through Symantec. Therefore, we do not need to develop any use cases. It will detect anomalies using machine learning in Defender for Endpoint. It collects logs from the sensor, which include all mission data from the Windows sensor. The machine logs will then be sent to the cloud for analysis, and for every anomaly found, an alert is generated in our console.

How has it helped my organization?

Microsoft Defender for Endpoint provides comprehensive threat visibility. It allows for file analysis, checking unsupported files in the system, and accessing the Mission Live console. Unused files can be deleted, and suspicious files are analyzed and checked for viruses on the platform. In cases where a file has numerous detections from different security vendors, it is quarantined, blocking it in the organization. Care is taken to avoid quarantining legitimate files to prevent disruption. Additionally, there are numerous advanced configuration options available.

It helps us prioritize threats across our entire enterprise. We receive notifications for any advanced threats and can also identify if there is an advanced threat within our organization. Additionally, we can view the different priorities, such as high, medium, or low, and understand the severity of the alerts. For high and medium alerts, we can take immediate action, such as isolating the machines from the network.

We also utilize Microsoft Elastic Cloud and EnCase. I believe the integration is straightforward, but I was only responsible for monitoring after the integration had been completed.

Microsoft offers four products that can seamlessly work together and be accessed through one console. These products are Microsoft Defender for Identity, Microsoft Defender for Endpoint, Microsoft Defender for Office 365, and Microsoft CloudApp Security. With the appropriate license, we can subscribe to all four solutions from the Microsoft security website.

Sentinel allows us to collect data from our entire ecosystem and seamlessly integrate the log files with an API.

Microsoft Sentinel allows us to investigate threats and respond swiftly from a centralized platform. We possess the capability to generate customized queries and delve deep into the logs.

Microsoft Sentinel also has built-in SOAR, UEBA, and threat intelligence capabilities. The playbooks make the security analyst's job much easier. If there is unwanted software, we can configure a notification from the playbook to send the user a message or block the IOCs.

Defender for Endpoint aids our organization by enabling us to monitor the antivirus status on devices to ensure they are up-to-date. We can also access vulnerability details that we can share with the vulnerability team to promptly apply necessary patches. Additionally, it allows us to identify any pending configurations, streamlining our security analysis process.

It helped eliminate having to look at multiple dashboards and gave us one XDR dashboard for everything.

Microsoft Defender for Endpoint's threat intelligence assists us in proactively preparing for potential threats before they strike. Any threats detected by Microsoft Defender for Endpoint are automatically blocked, while for those that are not, we have the option to block them manually.

What is most valuable?

I find the vulnerability management section of Microsoft Defender for Endpoint to be very useful for organizations. It provides details on vulnerabilities, connection, and software vulnerabilities, and identifies any unauthenticated extensions. The Secure Score option is also helpful for reviewing configurations. In a project to improve Secure Score, we reviewed configurations on a weekly basis and implemented changes gradually. Each section (Identity, Endpoint, Encryption) can be configured phase by phase, and the changes are tracked through a graph. Comparing our Secure Score with other organizations is also possible. From a security perspective, Microsoft Defender for Endpoint is easy to understand and facilitates advanced investigations.

What needs improvement?

The time to generate certain alerts on our dashboard can take between 45 minutes to an hour, and I am unsure of the factors that influence this duration. When I analyze the logs, I notice that some incidents occurred an hour before the alert was generated and sent to the console. This suggests that we are not detecting threats in real-time. Additionally, we encountered another issue with the dashboard while monitoring multiple organizations. One organization received a notification that 70 of their machines were at risk, while the other organizations only had five or ten machines at risk. Upon checking all 70 machines, we found no alerts or vulnerabilities in the logs. We submitted a ticket and provided the logs to Microsoft, but they were unable to offer a proper explanation for the triggered alert on those machines being at risk.

We were experiencing high CPU usage issues on the servers and found that Microsoft Defender for Endpoint was the root cause. We reached out to Microsoft and, after two weeks, they provided us with a solution to edit the registry keys and update the software.

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for two years.

What do I think about the stability of the solution?

The stability is good.

How are customer service and support?

The technical support team is good.

How was the initial setup?

The initial setup is simple. We can deploy using Microsoft SCCM and provide the onboarding package to SCCM. 

What's my experience with pricing, setup cost, and licensing?

There are different licenses, such as E3 and E5. With an E5 license, we can access all the solutions, which is better, but the cost is high. However, it is still valuable from a security perspective.

What other advice do I have?

I give Microsoft Defender for Endpoint an eight out of ten.

We deployed Microsoft Defender for Endpoint and CrowdStrike together in one organization. While Microsoft Defender for Endpoint displayed valid alerts, there were no alerts in CrowdStrike.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.