At our company, we use Microsoft Defender Threat Intelligence for vulnerability management. The solution's infrastructure and overall software are improving.
Founder & CEO at a consultancy with 1-10 employees
Offers effortless integration with cloud-based infrastructure and can mitigate attacks with actionable insights
Pros and Cons
- "Offers easy integration with a cloud-based infrastructure"
- "A stable licensing model is absent"
What is our primary use case?
What is most valuable?
A new valuable feature from the solution allows an user to close all tickets from a single console. At our company, we are also working on the CM side to analyze the solution's behavior and we have noticed that our customers prefer to use a single console.
What needs improvement?
A stable licensing model is absent with Microsoft Defender Threat Intelligence. Implementation of the product can be difficult if the team on the customer's end is not willing to work on pilots.
For how long have I used the solution?
I have been using the solution for five years.
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How are customer service and support?
I am satisfied with the technical support provided for the solution. I would rate technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I find the Sentinel solution, its Hunting feature, automation rules, and customization rules valuable. Our company sometimes recommends Carbon Black, CrowdStrike, and Fidelis instead of Microsoft Defender Threat Intelligence because there have been fewer security incidents.
How was the initial setup?
The product can be easily implemented for customers who are already using Microsoft Cloud. For hybrid or on-prem customers of our organization, deployment is difficult.
What's my experience with pricing, setup cost, and licensing?
With Microsoft, at our company, we have one or three-year TCO, and we have to renew the license for this solution two times per year. I am looking to integrate a CRM product from Microsoft with the solution so that the pricing is more reasonable and transparent.
At our company, we are willing to integrate multiple Microsoft solutions: EDR for infrastructure and server end, another for vulnerability, and Microsoft Defender Threat Intelligence for endpoint security, and we offer the same to our customers.
The implementation cost versus the license cost needs to be analyzed for Microsoft Defender Threat Intelligence. When some of our company's customers are not comfortable with Microsoft products, we provide them with a different option.
What other advice do I have?
Real-time threat detection usage of the solution depends upon the varying strategies and maturity of our organization's customers. At our company, we are implementing the mesh as well as cybersecurity laws. Our company is focusing on implementing observations instead of threat hunting with Microsoft Defender Threat Intelligence.
At our company, we are offering Sentinel solutions to Tier-1 customers. The integration capabilities of the solution have improved the security posture of our customers but it also depends upon the maturity. Few of the customers of our company are using an in-house solution so they are aware of the posture and the rating. Our organization offers solutions to the customers, but often, they develop their own road map for expansion.
The actionable insights of the solution have aided in incident response by mitigating major attacks. Our company rarely utilizes customization options for the solution, as customers can start using the product comfortably in the default configuration. For vulnerability management with Microsoft Defender Threat Intelligence, our company needs to adapt and apply the processes followed by the customer's organization; there are limited opportunities for customization.
I would recommend the product to others. But as part of our company offerings, a pilot can also be provided to the customers for comparison on the KPIs. I am satisfied with the product as it meets all the expectations on the infrastructure and security aspects. A user should choose between Microsoft Defender Threat Intelligence and other competitive products after verifying the feature expectations.
I would overall rate the product an eight out of ten. The product can be effortlessly integrated with the existing system of cloud based customers.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller

Solution architect at Rackspace
Provides threat detection capabilities and protects the environment from zero-day attacks
Pros and Cons
- "The product’s most valuable feature is the ability to provide threat detection and protection simultaneously."
- "One area where Microsoft Defender could be improved is in its support for non-Microsoft products, particularly for systems running Linux or other open-source platforms across ecosystems."
What is our primary use case?
We use the product for endpoint security of machines. It includes threat detection, defining compliance rules, and governance policies. It helps us with extracting reports as well.
How has it helped my organization?
The platform ensures that the environment is fully protected. Its operational excellence helps us reduce resource costs. We do not need a large team to manage security. The subscription models provide monthly and short-term -plans. We can the number of items scale according to the requirements, and dynamically adjust resources during lean periods. It doesn’t require us to purchase long-term licensing plans.
What is most valuable?
The product’s most valuable feature is the ability to provide threat detection and protection simultaneously. It doesn’t require additional power for processing similar to other products.
What needs improvement?
One area where Microsoft Defender could be improved is in its support for non-Microsoft products, particularly for systems running Linux or other open-source platforms across ecosystems.
For how long have I used the solution?
We have been using Microsoft Defender Threat Intelligence for five years.
What do I think about the scalability of the solution?
We have 7000 Microsoft Defender Threat Intelligence users. It scales automatically depending on the requirements. It is a highly available application.
How are customer service and support?
The technical support team responds immediately to the queries.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. It has a good amount of documentation available to refer to the steps. It is a cloud-based application and thus, easy to implement compared to an out-of-the-box version. It can be deployed on endpoint devices as well.
What's my experience with pricing, setup cost, and licensing?
The product has multiple subscription models. The pricing is expensive, but it is justifiable considering the amount of threat-related information it provides.
What other advice do I have?
The platform is built for threat detection and protection. It saves the environment from zero-day attacks. It offers an intermittent mechanism for new operating system updates. It can be integrated with many enterprise-grade solutions. We can build APIs and explore the logs as well.
Microsoft Defender has played a crucial role in addressing security incidents related to auditing and compliance within our organization. During audits, a common requirement is to ensure that the environment is fully patched, updated, and compliant with all necessary security measures. With Defender in place, it allows auditors direct access to relevant reports, and verify them.
I advise others to use the product if they are planning to move to a cloud environment. It gives a sufficient amount of information or threat intelligence data.
I rate it a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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September 2025

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IT Security Manager at LIVING GOODS
Stable software with valuable malware-scanning features
Pros and Cons
- "The product's anti-spam and malware-scanning features are useful. We scan email attachments, documents, and malicious codes."
- "The software is expensive."
What is our primary use case?
We use the software to scan malware for email attachments by identifying and blocking phishing emails.
What is most valuable?
The product's anti-spam and malware-scanning features are useful. We scan email attachments, documents, and malicious codes.
What needs improvement?
The software is expensive.
For how long have I used the solution?
We have been using Microsoft Defender Threat Intelligence for almost a year now.
What do I think about the stability of the solution?
The software is stable, similar to Office 365.
What do I think about the scalability of the solution?
We have 400 Microsoft Defender Threat Intelligence users. It is a scalable product. However, the cost increases as we increase the number of users.
How are customer service and support?
We receive technical support services via the integrator as well as the vendor.
How was the initial setup?
The software is deployed on the cloud. The setup requires technical knowledge or assistance from the integrators.
What was our ROI?
The product generates ROI for securing the company resources at minimum cost. We don't need to employ two to three analysts for this purpose.
What's my experience with pricing, setup cost, and licensing?
It is an expensive product. We purchase its yearly license.
Which other solutions did I evaluate?
We evaluated a few products before.
What other advice do I have?
I rate Microsoft Defender Threat Intelligence a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Manager at Yarix S.r.l.
Efficient threat detection capabilities and highly scalable solution
Pros and Cons
- "The solution is well integrated with other Microsoft security products."
- "I would like to see more integration with other solutions. For example, integration well with Microsoft but not with other solutions."
What is our primary use case?
It can be used as an API solution to sign and send threat intelligence to a security operations center (SOC). This allows the SOC to detect and respond to threats more effectively.
What is most valuable?
Detection is good—also, analytics based on Gartner. The solution is also well integrated with other Microsoft security products.
What needs improvement?
I would like to see more integration with other solutions. For example, integration well with Microsoft but not with other solutions.
For how long have I used the solution?
I have been providing this solution for one year.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten. We do not have a large number of users using the solution because it is not the technician's preferred solution.
We have around ten end users using this solution.
What do I think about the scalability of the solution?
There is no problem with scalability. The solution has a capacity of up to 10,000.
How are customer service and support?
Customer service and support are very good.
How was the initial setup?
The initial setup is very easy. It just takes a few days.
What about the implementation team?
The deployment process is simple. We used Microsoft Intune, Microsoft's software distribution tool, to deploy the solution to our endpoints.
We only needed one technician for the deployment. One to manage without interrupting and to manage this solution. All our technicians manage the platform for accounts.
What was our ROI?
The ROI is good because the solution provides good protection. The solution can help you to prevent data breaches, which can save you a lot of money.
What's my experience with pricing, setup cost, and licensing?
Usually, the licensing cost is yearly. But we got the solution through a solution distributor's agreement which usually helps. There are no additional costs.
What other advice do I have?
I surely recommend using this solution. The strongest point is integration capability with other Microsoft products.
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Computer Networks and Systems Support Engineer at a real estate/law firm with 11-50 employees
Provides email protection, threat intelligence, and vulnerability scanning
Pros and Cons
- "The solution is one suite covering everything from email protection to threat intelligence and vulnerability scanning."
- "I would like to see more frequent updates, which is always better for security because of daily threats."
What is most valuable?
The solution is one suite covering everything from email protection to threat intelligence and vulnerability scanning. Microsoft keeps adding more features to the tool, and through one interface, you can see the whole attack path, the assets involved, and the users involved. It's a very good product if you're using mainly Microsoft products. Most of our machines are Microsoft Windows and Microsoft Windows servers.
What needs improvement?
I would like to see more frequent updates, which is always better for security because of daily threats.
What do I think about the stability of the solution?
Since it's cloud-based, the tool is mostly available. If an on-premises solution goes down, it only affects a few people, but if a cloud solution is down, it affects most customers. So, Microsoft is investing a lot in the stability and resilience of the solution. Microsoft Defender Threat Intelligence is a very stable solution.
What do I think about the scalability of the solution?
Microsoft Defender Threat Intelligence is a scalable solution. You just keep installing agents on the extra new machines in your network, and it automatically starts working. Around 100 users are using the solution in our organization.
How are customer service and support?
We have a support structure not directly with Microsoft but with one local vendor who has partnered with Microsoft. Their knowledge base, information, and training are all very good.
Which solution did I use previously and why did I switch?
I have previously worked with Sophos.
How was the initial setup?
The solution's initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six or seven out of ten.
What other advice do I have?
Since the solution is more linked with Microsoft products, it gives you notifications of vulnerabilities, threats, or attacks happening currently. It flags them, and you can break them down to learn which asset or process started it. You can configure the product to report the same situation or similar alerts as false positives and not flag them. They are part of the business application
You can apply these rules to all the machines in the network because you would have similar users on other machines doing the same thing. If you see a threat or suspicious action, you can configure the tool to block the whole thing and apply the same rule on all the machines.
Microsoft is the market leader, and it's already innovating, adding more features, and integrating everything with its other products. The solution provides value for money. Microsoft had a different version for small licenses and introduced a new licensing structure so that small companies could have additional features at less cost. Otherwise, they would have to buy a really expensive license for big organizations.
Microsoft brought additional features into a small license for small and medium businesses. Microsoft keeps adding value to its products.
With Microsoft Defender Threat Intelligence, you have one product and one console to see everything. You don't have to buy multiple products to look at different security aspects. Microsoft keeps adding features to the product that are more than enough to monitor your entire suite.
Users have to learn the product and get free training and certification. It's always better to have training provided by the vendor. Very few market leaders invest in providing training.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Helps us with threat detection; and it just runs in the background
Pros and Cons
- "It just runs in the background. I don't have to worry about, making sure it's Intelligence. So, you know, this kind of makes it very easy, have to worry about installing. It is easy to use."
- "I would like for there to be extra confirmation that there aren't viruses. Even if the virus detection software is always running there could be hidden applications that are using the computer."
What is our primary use case?
We use Defender Threat Intelligence for threat detection.
What is most valuable?
The most valuable aspect is that it just runs in the background. I don't have to worry about its intelligence. It is easy to use.
What needs improvement?
I would like for there to be extra confirmation that there aren't viruses. Even if the virus detection software is always running there could be hidden applications that are using the computer.
For how long have I used the solution?
I have been using Microsoft Defender Threat Intelligence for three years.
What do I think about the stability of the solution?
It is a stable solution. I rate the stability nine out of ten.
How are customer service and support?
The technical support is good. They are good at fixing any issues we have.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution is good.
What other advice do I have?
Overall I would rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager Security Division at Virtual-IT
Beneficial in GRC model but continuous rebranding and licensing changes can be confusing
Pros and Cons
- "You can use it to monitor third parties and ensure they are not under threat attacks. It is beneficial in the GRC model."
- "Microsoft Defender Threat Intelligence is evolving and needs to fix and enhance numerous issues like stability and licensing. The continuous rebranding and licensing changes are confusing."
What needs improvement?
Microsoft Defender Threat Intelligence is evolving and needs to fix and enhance numerous issues like stability and licensing. The continuous rebranding and licensing changes are confusing.
What do I think about the stability of the solution?
Microsoft Defender Threat Intelligence has stability issues. Microsoft is trying to make everyone switch from Windows 10 to Windows 11. They patch twice a month.
What do I think about the scalability of the solution?
The tool's scalability is not an issue. We have around 650 users.
How was the initial setup?
The tool's deployment can be good, but maintenance can be heavy.
What other advice do I have?
You must first define the risk or threat and use the solution to mitigate them. You can use it to monitor third parties and ensure they are not under threat attacks. It is beneficial in the GRC model. I rate it a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System and network security engineer at Central Bank of Nigeria
Assesses machines for vulnerabilities and gives remediations
Pros and Cons
- "Microsoft Defender Threat Intelligence assesses machines for vulnerabilities and gives remediations."
- "The tool's onboarding of users that use on-premise or hybrid environments needs to be improved."
What is our primary use case?
We use Microsoft Defender Threat Intelligence for security. It alerts us on anomalies.
What is most valuable?
Microsoft Defender Threat Intelligence assesses machines for vulnerabilities and gives remediations.
What needs improvement?
The tool's onboarding of users that use on-premise or hybrid environments needs to be improved.
For how long have I used the solution?
I have been using the product for six years.
What do I think about the stability of the solution?
I rate the product's stability a nine out of ten.
What do I think about the scalability of the solution?
Microsoft Defender Threat Intelligence is scalable. My company has 7000 users for it.
How was the initial setup?
Microsoft Defender Threat Intelligence's deployment is not straightforward.
What was our ROI?
We have seen ROI with the product's use.
What's my experience with pricing, setup cost, and licensing?
The tool is expensive as a stand-alone solution. However, it is not cheap when you purchase it as a bundle.
What other advice do I have?
I rate Microsoft Defender Threat Intelligence a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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