We use the product for various purposes, such as implementing conditional access policies and access reviews. These features are available with specific licenses, such as the E3 and E5 licenses, including privileged identity management features.
Founder at CloudBlueIT Academy
Has efficient conditional access features and a straightforward deployment process
Pros and Cons
- "The deployment process is straightforward. It takes a few hours to complete."
- "The platform's pricing and scalability need improvement."
What is our primary use case?
What needs improvement?
The platform's pricing and scalability need improvement.
For how long have I used the solution?
I have worked with Microsoft Entra ID for about two to three years.
What do I think about the stability of the solution?
The product is stable and does not exhibit significant glitches or performance issues.
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Microsoft Entra ID Protection
January 2025
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What do I think about the scalability of the solution?
The scalability features are good overall. Depending on the cloud environment and device synchronization, there might be occasional delays, such as updates taking from ten minutes to 45 minutes.
How are customer service and support?
Although support services are generally good, there have been delays in some cases, such as issues with license management.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment process is straightforward. It takes a few hours to complete.
What's my experience with pricing, setup cost, and licensing?
The product cost is on the expensive side. For example, a subscription for one user can cost around 4,000 to 5,000 INR per month, plus GST. There is potential for improvement in this area.
I rate the pricing a nine out of ten.
What other advice do I have?
The platform's conditional access features are satisfactory. For instance, I configured policies to require users to reauthenticate every eight hours and to restrict access through specific browsers.
Based on my limited use cases, the performance seems adequate. However, further testing would be necessary for a more extensive evaluation.
I rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: MSP
Last updated: Sep 2, 2024
Flag as inappropriateSr Consultant at Madigan Consulting
Good log-in and audit logs but no reporting for SIEM events
Pros and Cons
- "The reverse proxy feature provides additional security that is not available in other solutions."
- "Identity labeling and sensitivity needs improvement."
What is our primary use case?
Our company uses the solution to provide identity protection services to customers. We currently have fifteen developers on our team.
What is most valuable?
The solution provides good information security that includes sensitive labeling.
The sign-in and audit logs work well.
The reverse proxy feature provides additional security that is not available in other solutions such as SailPoint and Dell.
What needs improvement?
Identity labeling and sensitivity needs improvement to be comparable to Dell.
Password management needs to include a keyword mechanism that blocks or allows generic passwords.
The auditor tool needs to include SIEM events in addition to sign-in and audit logs. Currently, we have to rely on third-party solutions for our log needs.
The solution's models need to be centralized instead of having different names and separate platforms. We have to spend a lot of time integrating all the models with the IAM.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
The solution is stable and reliable.
What do I think about the scalability of the solution?
The solution is scalable to a customer's needs.
How are customer service and support?
Technical support is very good.
I rate support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is simple. Getting ready for implementation takes time because it requires internal meetings and planning.
I rate setup an eight out of ten.
What about the implementation team?
We implemented the solution in-house with a team of twenty technicians.
Ongoing maintenance is not an issue because we pre-tested all components before implementation.
What's my experience with pricing, setup cost, and licensing?
The pricing is competitive in the SMA segment and runs $5-$6 per user.
I rate pricing an eight out of ten.
Which other solutions did I evaluate?
We are currently researching applications that will replace our hybrid model and include SIEM management.
We have looked at the capabilities of Dell and SailPoint.
What other advice do I have?
The solution needs to be better marketed to the SMA segment because they are not as aware of information security.
I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Entra ID Protection
January 2025
Learn what your peers think about Microsoft Entra ID Protection. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Senior IT System Administrator at a financial services firm with 51-200 employees
Helps to manage users, groups, access, and licenses
Pros and Cons
- "The tool is simple and you can find a lot of tutorials, and videos on YouTube that can help you."
- "The solution's sync should be faster since it can take about 30 minutes to two hours to complete a simple sync. The tool needs to sync instantly. It also needs to improve scalability, support, and stability."
What is our primary use case?
I use the solution to manage users, groups, access, and license.
What is most valuable?
The tool is simple and you can find a lot of tutorials, and videos on YouTube that can help you.
What needs improvement?
The solution's sync should be faster since it can take about 30 minutes to two hours to complete a simple sync. The tool needs to sync instantly. It also needs to improve scalability, support, and stability.
For how long have I used the solution?
I have been using the product for four years.
What do I think about the stability of the solution?
I would rate the solution's stability a nine out of ten. We encountered bugs while integrating with other Microsoft or MDM solutions.
What do I think about the scalability of the solution?
I would rate the product's scalability a nine out of ten. My company has 200 users.
How are customer service and support?
Support takes longer than expected to revert back.
What other advice do I have?
I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Director at a tech services company with 1-10 employees
Efficient access management that enhances trust with partners with a good interface
Pros and Cons
- "The features we find most effective for identity security include access reviews, two-factor authentication, and modification."
- "Microsoft has room for improvement in simplifying their integration with third-party solutions and making the licensing model more understandable."
What is our primary use case?
We mostly deal with identity management by different vendors. We are a partner of Microsoft, Oracle, and Symantec, among others, and we also deal with open-source solutions like Evolvium ID. We are dealing with Microsoft Identity Manager. They call it Microsoft Entra IntraID.
How has it helped my organization?
Microsoft Entra ID Protection has allowed us to manage partners and external users effectively, providing us with trust from these organizations. Access reviews are conducted to ensure that when partners leave their respective organizations, they are also cleaned up on our side.
What is most valuable?
The features we find most effective for identity security include access reviews, two-factor authentication, and modification.
What needs improvement?
Microsoft has room for improvement in simplifying their integration with third-party solutions and making the licensing model more understandable.
For how long have I used the solution?
I have been working with Microsoft ID Protection for five to seven years.
What do I think about the stability of the solution?
Microsoft Entra ID Protection is stable, and we do not need any technical assistance.
What do I think about the scalability of the solution?
The product is very scalable and works well.
How are customer service and support?
I am very satisfied with the technical support. Microsoft has consolidated their support into one, which has been very effective. However, I have not needed to request any technical support from them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We find mostly SailPoint used by big companies, however, we don't use SailPoint at the moment.
How was the initial setup?
The interface is very good, and setting up is easy because it involves SaaS solutions where you click a button and it does everything. It's easy to configure, sign up, and integrate.
What's my experience with pricing, setup cost, and licensing?
Microsoft has various pricing models. Some of them are bundled with the current price, such as E3 and E5. Understanding the pricing model requires familiarity with their fragmented model.
Which other solutions did I evaluate?
For identity management instead of Symantec, the recommended solutions depend on the environment, features, complexity, user types, and budget.
What other advice do I have?
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Oct 31, 2024
Flag as inappropriateManager at Vodafone
Helps with authentication but needs to improve stability and scalability
Pros and Cons
- "The solution helps us with authentication."
- "The solution is not optimized to work with Mac devices on a granular level. They work seamlessly with Windows but have a lot to improve to work with Mac devices. It also needs to improve stability and scalability."
What is our primary use case?
The solution helps us with authentication.
What is most valuable?
I am impressed with the tool's compliance and authentication.
What needs improvement?
The solution is not optimized to work with Mac devices on a granular level. They work seamlessly with Windows but have a lot to improve to work with Mac devices. It also needs to improve stability and scalability.
What do I think about the stability of the solution?
I would rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the solution's scalability an eight out of ten.
What other advice do I have?
I would rate the product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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sharing their opinions.
Updated: January 2025
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