I have been using Microsoft Entra ID Protection primarily for identity and privileged access management. It provides multifactor authentication and accessor capabilities, managing specific conditional access for applications.
- "The valuable features include multifactor authentication, accessory capabilities, and conditional access for specific applications."
- "The recent CrowdStrike issue affected most systems."
What is our primary use case?
How has it helped my organization?
The tool offers multifactor authentication, which provides an additional layer of security for authentication.
What is most valuable?
The valuable features include multifactor authentication, accessory capabilities, and conditional access for specific applications.
What needs improvement?
There are new features added, such as passwordless protection and passwordless login, which eliminates the need to enter a password.
For how long have I used the solution?
I have been working with this solution for three years.
What do I think about the stability of the solution?
The recent CrowdStrike issue affected most systems. That said, 98% of the time, there are no major outages.
What do I think about the scalability of the solution?
Scaling up or down is not a problem since we can choose the respective region and host it there, even get our own private cloud if required.
How are customer service and support?
Microsoft support depends on the subscription. With a good subscription, they respond within three hours.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
When considering costs, having an enterprise subscription with Microsoft Azure can be more economical than other specific SSO identity providers, as it comes with additional MFA and SSO features.
Which other solutions did I evaluate?
I evaluated other solutions like Okta and CyberArk before choosing Microsoft Entra ID Protection. CyberArk stands out with different features yet at a higher cost.
What other advice do I have?
I'd rate the solution nine out of ten.
- "The solution helps us with authentication."
- "The solution is not optimized to work with Mac devices on a granular level. They work seamlessly with Windows but have a lot to improve to work with Mac devices. It also needs to improve stability and scalability."
What is our primary use case?
The solution helps us with authentication.
What is most valuable?
I am impressed with the tool's compliance and authentication.
What needs improvement?
The solution is not optimized to work with Mac devices on a granular level. They work seamlessly with Windows but have a lot to improve to work with Mac devices. It also needs to improve stability and scalability.
What do I think about the stability of the solution?
I would rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the solution's scalability an eight out of ten.
What other advice do I have?
I would rate the product a nine out of ten.
- "The tool is simple and you can find a lot of tutorials, and videos on YouTube that can help you."
- "The solution's sync should be faster since it can take about 30 minutes to two hours to complete a simple sync. The tool needs to sync instantly. It also needs to improve scalability, support, and stability."
What is our primary use case?
I use the solution to manage users, groups, access, and license.
What is most valuable?
The tool is simple and you can find a lot of tutorials, and videos on YouTube that can help you.
What needs improvement?
The solution's sync should be faster since it can take about 30 minutes to two hours to complete a simple sync. The tool needs to sync instantly. It also needs to improve scalability, support, and stability.
For how long have I used the solution?
I have been using the product for four years.
What do I think about the stability of the solution?
I would rate the solution's stability a nine out of ten. We encountered bugs while integrating with other Microsoft or MDM solutions.
What do I think about the scalability of the solution?
I would rate the product's scalability a nine out of ten. My company has 200 users.
How are customer service and support?
Support takes longer than expected to revert back.
What other advice do I have?
I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
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