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Microsoft Entra ID Protection vs Microsoft Identity Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Omada Identity's high initial cost is offset by reduced maintenance costs, improved security, and process efficiency, but ROI measurement is challenging.
Sentiment score
7.1
Microsoft Entra ID Protection achieved ROI in three years, enhancing efficiency and user satisfaction despite higher costs.
Sentiment score
6.5
Microsoft Identity Manager enhances security and efficiency with multifactor authentication, yielding up to 20% time savings and 15% ROI.
There is a return on investment in terms of time-saving, control, and ease of manageability of the environment.
 

Customer Service

Sentiment score
6.8
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
Sentiment score
6.1
Entra ID Protection support receives mixed reviews; while responsive for some, others report delays, reliance on documentation, and inconsistent ticket handling.
Sentiment score
6.8
Microsoft Identity Manager's support is mixed, praised for expertise yet criticized for slow responses and lengthy resolution times.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
Tickets often bounce from person to person, requiring the sharing of information multiple times.
They often refer to internal blogs, which doesn't offer much new information and can limit our capabilities in troubleshooting.
My teammates have had good communication with Microsoft.
I rate the technical support nine out of ten.
The technical support is of good quality
 

Scalability Issues

Sentiment score
7.6
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
Sentiment score
8.6
Microsoft Entra ID Protection offers scalable, adaptable solutions with high performance, praised for flexibility and cloud-native capabilities across industries.
Sentiment score
7.3
Microsoft Identity Manager excels in scalability for enterprises, though challenges arise beyond 100K users; Azure improves cloud scalability.
Since it is a cloud computing product, it can accommodate a range of company sizes, from a few users to large businesses.
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
Sentiment score
8.0
Microsoft Entra ID Protection and Azure AD are generally stable, reliable, and perform well, with minor and infrequent issues.
Sentiment score
7.7
Microsoft Identity Manager is highly stable with occasional SharePoint portal issues, remaining a reliable choice for identity management.
 

Room For Improvement

Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
Microsoft Entra ID Protection needs better management, integration, scalability, and simplified user interface, with key improvements for Mac support.
Microsoft Identity Manager faces integration issues, resource demands, and usability challenges compared to Okta and OneLogin, needing improvement.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
Microsoft has not offered control over how they calculate high or low-risk scenarios.
There is no write-back feature from the cloud to local, which would allow me to use my own credentials from the cloud tenant securely.
There is room for improvement in the ability for Entra ID Protection to inherit roles and configurations from whatever solution I am migrating from.
The current policy management features are limited, and custom, flexible policies would be ideal.
 

Setup Cost

Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
Microsoft Entra ID Protection's pricing is seen as competitive, yet sometimes perceived as complex or expensive by enterprise buyers.
Microsoft Identity Manager pricing varies by included licenses, making it cost-effective for some but expensive for others.
They are lower than some of their competitors.
Entra ID Protection is not badly priced, but some clients, especially in medium to smaller scale companies in third-world countries, find it quite expensive.
Microsoft Entra ID requires additional licensing components.
The pricing for Microsoft Entra ID protection is not expensive.
Microsoft's licenses are bundled, allowing access to multiple services, which is beneficial.
The pricing of Microsoft Identity Manager is expensive.
 

Valuable Features

Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
Microsoft Entra ID Protection integrates seamlessly, enhancing security with multifactor authentication, conditional access, and scalable user management.
Microsoft Identity Manager offers seamless integration, strong security, and user-friendly features, enhancing enterprise security and compliance effectively.
Technically, the product does everything one would expect from an identity and access management platform.
Having a single sign-on feature with Entra ID ensures seamless access to various applications, even those with significant security constraints.
These features ease the job of security analysts, providing a better vision of user activities and potential risks.
Microsoft Entra ID can detect if a user is at risk and then execute actions based on the risk level.
The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user.
These features have been impactful in improving our security and compliance.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd)
Microsoft Entra ID Protection
Ranking in Identity Management (IM)
8th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
Microsoft Security Suite (9th), Identity Threat Detection and Response (ITDR) (2nd)
Microsoft Identity Manager
Ranking in Identity Management (IM)
7th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.2%, down from 3.4% compared to the previous year. The mindshare of Microsoft Entra ID Protection is 1.7%, up from 1.6% compared to the previous year. The mindshare of Microsoft Identity Manager is 4.3%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Mahender Nirwan - PeerSpot reviewer
Access to other software is just one click away and suitable for big organizations
Currently, we have limited use of Microsoft AD. We only use it to see if user blocks are available. If they are, we unblock the account and get access accordingly. AD has paid access control features. We can add access control over AD. For example, for documentation, we use an Outline tool. It's open source, and we add our company's knowledge base to it. It's an alternative to Confluence. We don't want everyone to have access to all documentation. If I create documentation for my team, only my team should have access, not support or sales. We can add these scopes or access controls over AD. Once integrated, the person will get the appropriate access control features upon logging in. Role-based access control is a great feature of Active Directory.
Victor-Akidiva - PeerSpot reviewer
End-to-end user visibility with impactful policy management
My primary use case is to manage identities and enforce policies and workflows to manage user profiles and provision them securely, as well as streamline that process The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular…
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
17%
Financial Services Firm
14%
Government
9%
Manufacturing Company
8%
Computer Software Company
13%
Government
12%
Financial Services Firm
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What is your experience regarding pricing and costs for Azure Active Directory Identity Protection?
Microsoft Entra ID requires additional licensing components, particularly for Entra ID governance as an add-on for th...
What needs improvement with Azure Active Directory Identity Protection?
I have set up my Active Directory locally for the same domain. However, Entra ID lacks a function to synchronize from...
What do you like most about Microsoft Identity Manager?
The product’s simplicity and integration are valuable.
What needs improvement with Microsoft Identity Manager?
Integration with third parties and enhanced policy management could be improved. The current policy management featur...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Azure Active Directory Identity Protection, Azure AD Identity Protection
MIM, Forefront Identity Manager, FIM, MS Identity Manager
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Information Not Available
Dow Chemical Company (Dow), Whole Foods Market
Find out what your peers are saying about Microsoft Entra ID Protection vs. Microsoft Identity Manager and other solutions. Updated: January 2025.
841,004 professionals have used our research since 2012.