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Microsoft Entra ID Protection Logo

Microsoft Entra ID Protection pros and cons

Vendor: Microsoft
4.4 out of 5
Badge Leader

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Microsoft Entra ID Protection enhances security through features like conditional access and multifactor authentication.
Integration with Microsoft Defender and other software streamlines identity and security management.
Automatization in Microsoft Entra ID Protection adds significant value for identity threat management.
The tooling offers comprehensive security controls, including access reviews and API apps for cloud protection.
Microsoft's technical support and quick response time ensure effective handling of inquiries and ongoing support.

CONS

Entra ID Protection's scalability and stability require significant enhancement.
There is a need for faster sync operations, ideally instantaneously, and improved scalability and support.
Enhancement in integration with Mac devices on a granular level is necessary, as Entra ID Protection currently excels only with Windows.
The initial setup phase of Entra ID Protection is complicated and challenging for users, indicating room for improvement.
Customer support inefficiencies remain a critical issue, with delayed communications and ineffective ticket handling processes.
 

Microsoft Entra ID Protection Pros review quotes

reviewer2133984 - PeerSpot reviewer
Sr. Security Analyst/Incident Response at a retailer with 5,001-10,000 employees
Sep 3, 2025
The protections for handling identity threats in Microsoft Entra ID Protection, such as the automated remediation, are working effectively.
GheorgheSANDRU - PeerSpot reviewer
Founder at AiALL
Oct 24, 2025
We can solve many problems without deep knowledge of coding, and it's very quick to solve problems with the no-code, low-code solution of Microsoft for us.
Ankit Gupta. - PeerSpot reviewer
Senior Solution Architect Data Center & Cloud at a tech services company with 11-50 employees
Aug 26, 2025
Microsoft Entra ID Protection's features are suitable for all sizes of companies; it's a must-have product because traditionally Active Directory was used for identity and authentication on computers, and now with hybrid capabilities, every company of any size needs these features and tools.
Learn what your peers think about Microsoft Entra ID Protection. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
892,943 professionals have used our research since 2012.
CE
Technical Consultant Security and Compliance at inSpark
Jun 11, 2025
Microsoft's support is commendable. Their response time is quick, and they handle inquiries effectively, ensuring ongoing support processes.
Mahender Nirwan - PeerSpot reviewer
Software developer at TAIGLE LLC
Aug 15, 2024
We've integrated our other software with Microsoft, and we log into other software using Microsoft. That's very helpful.
CP
Software Solutions Account Manager at First Distribution
Feb 18, 2025
The valuable features of Entra ID Protection include providing me visibility of my entire estate, managing access, and having a level of control.
MH
Security Analyst at UPCI
Feb 24, 2025
For me, automatization is most valuable.
AS
Deployment and Support Specialist at NF
Jul 30, 2024
The solution's technical support offers great assistance to users.
Nilesh Kalal - PeerSpot reviewer
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
Dec 16, 2024
I find the most valuable feature to be conditional access.
SatheshThangaraju - PeerSpot reviewer
Technical Support Analyst at Capium
Oct 24, 2024
The valuable features include multifactor authentication, accessory capabilities, and conditional access for specific applications.
 

Microsoft Entra ID Protection Cons review quotes

reviewer2133984 - PeerSpot reviewer
Sr. Security Analyst/Incident Response at a retailer with 5,001-10,000 employees
Sep 3, 2025
Support or customer service with Microsoft Entra ID Protection can be challenging because you can get lost in the queue. You can open up a case, but sometimes it can be an hour or even a day between communications.
GheorgheSANDRU - PeerSpot reviewer
Founder at AiALL
Oct 24, 2025
The experience is not very smooth for the user. This is an area where Microsoft could improve the authorization process.
Ankit Gupta. - PeerSpot reviewer
Senior Solution Architect Data Center & Cloud at a tech services company with 11-50 employees
Aug 26, 2025
A potential area of improvement in Microsoft Entra ID Protection could include backup-level capability or snapshot capability.
Learn what your peers think about Microsoft Entra ID Protection. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
892,943 professionals have used our research since 2012.
CE
Technical Consultant Security and Compliance at inSpark
Jun 11, 2025
Identity protection and trust issues, particularly in hybrid environments, could be addressed better with Microsoft Entra ID Protection. This would aid connectivity concerns.
Mahender Nirwan - PeerSpot reviewer
Software developer at TAIGLE LLC
Aug 15, 2024
The pricing could be improved.
CP
Software Solutions Account Manager at First Distribution
Feb 18, 2025
There is room for improvement in the ability for Entra ID Protection to inherit roles and configurations from whatever solution I am migrating from, so that these don't have to be built from the ground up during the implementation process.
MH
Security Analyst at UPCI
Feb 24, 2025
I did have some trouble finding specific documentation, particularly for troubleshooting.
AS
Deployment and Support Specialist at NF
Jul 30, 2024
The product's initial setup phase is not easy.
Nilesh Kalal - PeerSpot reviewer
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
Dec 16, 2024
Microsoft has not offered control over how they calculate high or low-risk scenarios.
SatheshThangaraju - PeerSpot reviewer
Technical Support Analyst at Capium
Oct 24, 2024
The recent CrowdStrike issue affected most systems.