NetApp Cloud Insights Reviews

We use Cloud Secure to monitor and secure our SIS and NFS file systems, particularly for protection against ransomware threats.

We decided to complement our existing product, Varonis, with NetApp Cloud Insights because Varonis wasn't providing us with real-time information. Cloud Insights, on the other hand, offers real-time data and insights into the functionality of our systems. It has been a valuable addition for us, as it provides immediate data that our security team reviews to assess potential attacks.

One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively. The visibility is incredibly important for us. It allows us to monitor and track who is accessing our data and what actions they are performing, even if they have legitimate access rights. 

I've been quite impressed with the capability to create an inventory of resources as it allows us to easily assess our space, capacity, and performance.

Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays.

I have been using it for one year.

The system's stability is consistently reliable, and I'm highly impressed with the regular updates and their frequency because they are non-disruptive and offer a high level of transparency.

Its support has been consistently excellent. I've been a long-time user of their services for many years, although I haven't required their assistance recently because I've been handling many tasks on my own. I would rate it eight out of ten.

We have used Varonis for ransomware alerts, utilizing its policy framework to enhance our security posture. While Varonis is a policy-based application, it lacks the capability to provide real-time data and notifications. In contrast, Cloud Insights' Cloud Secure feature offers real-time information and allows us to take snapshots when specific policy conditions are met. This ability to respond in real-time and protect our data with snapshots is of great significance to us.

Overall, I would rate it ten out of ten.

Our organization manages cloud platforms for our customers. We use the solution to deploy our CMP platform on the cloud.

The solution is easy to deploy.

In our area, many customers cannot afford the solution. The solution’s price is an issue.

I have been using this solution for one year.

The solution is stable. I rate the stability a ten out of ten.

The solution is scalable. I rate the scalability a ten out of ten.

The support is not very quick.

Neutral

The initial setup is easy. I would rate the initial setup a ten out of ten.

The deployment took seven months. We needed three people to deploy the solution.

The solution is expensive. I would rate the pricing an eight out of ten.

GCP is our cloud provider. Our clients are small enterprises. Overall, I rate the solution a seven out of ten.

The first use case for NetApp Cloud Insights is to monitor clients' infrastructure, excluding their networking equipment, such as IP-based network switches. NetApp Cloud Insights allows clients to monitor their solution from the application down to the storage layer, without drilling down to specific issues such as heat maps, bottlenecks, or spikes in IOPS. This functionality is not limited to NetApp storage or products; it also supports other vendors' products, including HPE, IBM, Dell, and Hitachi, as well as various server vendors and solutions such as Nutanix, VMware, and applications like Oracle, SQL, Microsoft, Linux, and Kubernetes.

The second use case involves end-to-end cyber resilience, starting from the storage layer, where it provides intelligence to interconnect with the on-tap feature. This ensures that any anomaly within a ransomware attack can be detected, reported, and action is taken, such as creating a snapshot. This allows the system or site administrator to recover from a ransomware attack if needed. Additionally, the system can perform cost calculations for multiple business units based on storage capacities, such as calculating the cost of storage per TB or GB. Capacity planning can also be done to determine how long the resources will last before running out. 

The solution can be deployed across public, private, and hybrid cloud services and we use AWS, Azure, and Google.

The ease of installation is good.

The IP-based monitoring could be added in a future release.

I have been using the solution for three years.

The solution is 98 percent stable.

The solution is 98 percent scalable.

NetApp Cloud Insight can be used for any size organization.

The technical support is quick to resolve our issues.

Positive

The initial setup process is simple and can be done through self-service. We only require credentials for the necessary equipment, and then we can set up the research, generate reports, and customize them as needed. The best part is that no special training is required.

The amount of time required for deployment is dependent on the quantity of equipment that requires monitoring, therefore, it may take a few seconds or up to several minutes.

NetApp Cloud Insights is affordable compared to some of the perpetual cloud-based solutions that are out there. There is a standard premium license so depending on the features that we want, we can get a good price.

I give the price a nine out of ten.

We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements.

I give the solution a nine out of ten.

No maintenance is required.

The data retention is only for a one-year period of time. For longer retention, the customer must download and store the data somewhere.

NetApp Cloud Insights is an excellent product that can be used regardless of whether we are using NetApp, HP, Dell, or Nutanix. One of the great things about this product is that there is a freeware license available for customers who manage up to 500 gigabytes. However, this license has limited features and does not include reporting.

I mainly use Cloud Insights for visualization and automation.

Cloud Insights' best features are visibility and the connector to move the workloads.

The first level of NetApp's technical support could be improved.

I've been using Cloud Insights since December last year.

The first level of NetApp's technical support is somewhat hit-and-miss.

I would rate Cloud Insights eight out of ten.