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Dell CloudIQ vs NetApp Cloud Insights comparison

Dell Technologies and NetApp are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #30 with an average rating of 8.8, while NetApp is ranked #19 with an average rating of 8.5. Dell Technologies holds a 1.0% mindshare in IM, compared to NetApp’s 0.2% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.
Dell CloudIQ
Read 9 Dell CloudIQ reviews
  • 1,624 Views
  • 1,076 Comparison Views
90% willing to recommend
NetApp Cloud Insights
Read 12 NetApp Cloud Insights reviews
  • 907 Views
  • 353 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Dell CloudIQ and NetApp Cloud Insights compete in cloud infrastructure management, with distinct offerings. Dell seems to have the upper hand in pricing and support, making it attractive for cost-conscious organizations, while NetApp stands out with advanced features for those seeking comprehensive analytics.

Features: Dell CloudIQ includes proactive monitoring, anomaly detection, and integration capabilities for streamlined management. NetApp Cloud Insights offers advanced data analytics, deeper insights across hybrid clouds, and enhanced security.

Room for Improvement: Dell CloudIQ could enhance analytics granularity, expand hybrid cloud insights, and improve security features. NetApp Cloud Insights might benefit from simplifying deployment, reducing costs, and offering more straightforward support processes.

Ease of Deployment and Customer Service: Dell CloudIQ provides straightforward deployment with intuitive system integration and robust support. NetApp Cloud Insights, although more complex in setup, offers flexible deployment across environments with comprehensive guides and responsive support enhancing the experience.

Pricing and ROI: Dell CloudIQ is cost-effective with competitive setup costs, appealing to organizations seeking quick ROI. NetApp Cloud Insights, despite higher initial costs, offers long-term value with advanced functionalities and scalability for businesses investing in data management.

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To learn more, read our detailed Dell CloudIQ vs. NetApp Cloud Insights Report (Updated: April 2025).
Buyer's Guide
Dell CloudIQ vs. NetApp Cloud Insights
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
30th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
NetApp Cloud Insights
Ranking in IT Infrastructure Monitoring
19th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Cloud Migration (9th), Cloud Monitoring Software (17th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 1.0%, down from 1.2% compared to the previous year. The mindshare of NetApp Cloud Insights is 0.2%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

ClaudioSalgado - PeerSpot reviewer
Has proactive monitoring with predictive insights and a user-friendly interface
Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.
Read full review
Scott Lauters - PeerSpot reviewer
It provides a single pane of glass, giving us visibility into the environment
All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters. The main issue we were looking to address was the lack of visibility across all the clusters in one single view. We're using Cloud Insight's Unified Manager. It has improved our ability to support and see the immediate status of the entire environment. If we have a critical incident, we can quickly see these issues and loop in monitoring teams and other teams. For example, if our app team thinks there are issues in the environment, we can quickly see if anything related to storage is part of the problem. It improved our organization by unifying all the various support teams. We all have the same view of what's happening in the environment. The dev team knows what storage is used or not, and we can quickly move on to other activities. Cloud Insights provides a single tool for containers and other cloud-based architectures, but we're not using some of those things, such as Kubernetes. We're primarily leveraging the monitoring and reporting. The solution does a great job of inventorying our resources. It allows us to put the tags on the devices. The process is fast. It also gives you the dependencies. I can dig down into all the related components. Cloud Insight's advanced analytics feature does a good job of highlighting the areas where there might be issues in the future.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool for forecasting capacity is valuable."
"The dashboard is clear and user-friendly."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"The dashboard is clear and user-friendly."
"It's convenient because you can access it from a mobile device without needing a laptop."
"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."
"Fewer vulnerabilities have been observed in the four years we have used the solution."
More Dell CloudIQ pros
"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."
"The visibility and assistance with security vulnerabilities are valuable."
"One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively."
"Cloud Insights' best features are visibility and the connector to move the workloads."
"The solution is 98 percent stable."
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."
"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."
"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."
More NetApp Cloud Insights pros
 

Cons

"It can improve the reporting facility to create custom reports or dashboards."
"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."
"Doesn't do well in terms of integrating with technologies other than Dell."
"The process of upgrading could be streamlined."
"The reporting capabilities of this solution could be improved."
"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."
"Supporting legacy systems is an area that can be improved."
"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."
More Dell CloudIQ cons
"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."
"Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays."
"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."
"The support is not very quick."
"Cloud Insights could offer more detail when we drill down into the Azure environment."
"The visualization needs some improvement because there are occasional delays while the system queries information."
"The first level of NetApp's technical support could be improved."
"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."
More NetApp Cloud Insights cons
 

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."
"The solution is more expensive than NetApp which offers file systems in various price ranges."
"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."
"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."
"The solution is expensive."
"We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements."
"The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go."
"The solution's pricing is based on the device you purchase and includes support services."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
16%
Financial Services Firm
12%
Government
6%
Manufacturing Company
33%
Computer Software Company
18%
Financial Services Firm
11%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Dell CloudIQ?
It can improve the reporting facility to create custom reports or dashboards.
See all answers
What is your primary use case for Dell CloudIQ?
I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.
See all answers
What advice do you have for others considering Dell CloudIQ?
I would rate the overall product an eight out of ten.
See all answers
What do you like most about NetApp Cloud Insights?
NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should req...
See all answers
What is your experience regarding pricing and costs for NetApp Cloud Insights?
The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about t...
See all answers
What needs improvement with NetApp Cloud Insights?
Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. T...
See all answers
 

Comparisons

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Compared 9% of the time
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Compared 7% of the time
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Compared 7% of the time
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Compared 38% of the time
More NetApp Cloud Insights Competitors
 

Product Reports

Buyer's Guide
IT Infrastructure Monitoring
April 2025
Dell CloudIQ reportDownload Dell CloudIQ product report
Buyer's Guide
NetApp Cloud Insights
April 2025
NetApp Cloud Insights reportDownload NetApp Cloud Insights product report
 

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.

NetApp
 

Sample Customers

North Carolina State University
Information Not Available
Buyer's Guide
Dell CloudIQ vs. NetApp Cloud Insights
April 2025
Free Report: Dell CloudIQ vs. NetApp Cloud Insights
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