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NetApp Cloud Insights pros and cons

Vendor: NetApp
4.3 out of 5
114 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

NetApp Cloud Insights provides system overviews and tracks long-term trends, useful for root cause analysis to determine if storage is impacting issues.
Features like queries and reporting allow viewing resource utilization, performance, and usage across business units and applications, facilitating effective resource management.
It excels in quickly inventorying resources, understanding interdependencies, and visualizing environment topology, although adding non-NetApp vendors can increase costs.
Cloud Secure offers real-time alerting on potential ransomware attacks, enhancing file level security and abnormal activity detection.
Visibility into the environment and the ability to take snapshots add layers of data protection, ensuring a comprehensive view and safeguarding against potential threats.

CONS

Support issues were encountered with initial levels lacking understanding, which delayed troubleshooting.
Improving the creation and management of reports is necessary; the current process requires advanced knowledge beyond storage capabilities.
The pricing model needs improvement.
There is a demand for out-of-the-box solutions to identify and categorize unnecessary data, which can be overwhelming initially.
IP-based monitoring should be considered for upcoming releases.
 

NetApp Cloud Insights Pros review quotes

JL
Nov 2, 2023
NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should require only one or two people turned into a six-person job.
reviewer1439058 - PeerSpot reviewer
Oct 20, 2020
Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late.
EA
Aug 19, 2020
Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc.
Learn what your peers think about NetApp Cloud Insights. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
AT
Oct 11, 2020
Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment.
reviewer1380831 - PeerSpot reviewer
Aug 19, 2020
It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue.
reviewer1512921 - PeerSpot reviewer
Apr 6, 2023
The solution is 98 percent stable.
Scott Lauters - PeerSpot reviewer
Nov 2, 2023
All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters.
reviewer2304648 - PeerSpot reviewer
Nov 2, 2023
One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively.
WW
Apr 7, 2023
The solution is easy to deploy.
Yaswanth Yathaluru - PeerSpot reviewer
Oct 17, 2022
The visibility and assistance with security vulnerabilities are valuable.
 

NetApp Cloud Insights Cons review quotes

JL
Nov 2, 2023
Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome.
reviewer1439058 - PeerSpot reviewer
Oct 20, 2020
In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial.
EA
Aug 19, 2020
There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way.
Learn what your peers think about NetApp Cloud Insights. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
AT
Oct 11, 2020
Their pricing model needs improvement.
reviewer1380831 - PeerSpot reviewer
Aug 19, 2020
When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions.
reviewer1512921 - PeerSpot reviewer
Apr 6, 2023
The IP-based monitoring could be added in a future release.
Scott Lauters - PeerSpot reviewer
Nov 2, 2023
Cloud Insights could offer more detail when we drill down into the Azure environment.
reviewer2304648 - PeerSpot reviewer
Nov 2, 2023
Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays.
WW
Apr 7, 2023
The support is not very quick.
Yaswanth Yathaluru - PeerSpot reviewer
Oct 17, 2022
The visualization needs some improvement because there are occasional delays while the system queries information.