Sr. storage Administrator at Nationwide Children's Hospital
Real User
Top 20
Nov 2, 2023
The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go. When I'm on the phone with our support team, they say it's simple, but they take 10 minutes to find the breakdown. Having a simple page that shows all of your MUs would be more helpful than what we experienced. I don't have the pricing off the top of my head, and I cannot recall what our deployment cost. It always came down to what we wanted to integrate and what that would turn into. You needed to map it out to figure out where it fits. If I had my way, I would be able to size my environment in the Active IQ portal, and it would tell me approximately what it would cost me. Active IQ sees everything, so it might as well be able to tell me an estimate of the price.
Product Manager - Netapp at a computer software company with 1,001-5,000 employees
Real User
Apr 6, 2023
NetApp Cloud Insights is affordable compared to some of the perpetual cloud-based solutions that are out there. There is a standard premium license so depending on the features that we want, we can get a good price. I give the price a nine out of ten. We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements.
Sr. Storage & Backup Engineer at a retailer with 10,001+ employees
Real User
Oct 17, 2022
The solution's pricing is based on the device you purchase and includes support services. There are no ongoing fees or licenses. If you want to upgrade, the support team suggests a process and provides any workarounds needed.
Director of IT at a logistics company with 501-1,000 employees
Real User
Oct 20, 2020
Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing.
Storage Engineer at a media company with 5,001-10,000 employees
Real User
Aug 19, 2020
The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model. We were using the free tier, then they gave us some licenses for the full product, which last for six-months into a 12-month period. At this point, we are not paying for the product.
Learn what your peers think about NetApp Data Infrastructure Insights. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
NetApp Data Infrastructure Insights delivers comprehensive capabilities like visibility, usage optimization, and real-time alerting to manage and report resource utilization efficiently.NetApp Data Infrastructure Insights focuses on strengthening data security and enhancing performance monitoring. Its sophisticated analytics tools offer clarity on complex resource interdependencies, reducing troubleshooting times. With advanced dashboards and data visualization, users can efficiently monitor...
The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go. When I'm on the phone with our support team, they say it's simple, but they take 10 minutes to find the breakdown. Having a simple page that shows all of your MUs would be more helpful than what we experienced. I don't have the pricing off the top of my head, and I cannot recall what our deployment cost. It always came down to what we wanted to integrate and what that would turn into. You needed to map it out to figure out where it fits. If I had my way, I would be able to size my environment in the Active IQ portal, and it would tell me approximately what it would cost me. Active IQ sees everything, so it might as well be able to tell me an estimate of the price.
NetApp Cloud Insights is affordable compared to some of the perpetual cloud-based solutions that are out there. There is a standard premium license so depending on the features that we want, we can get a good price. I give the price a nine out of ten. We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements.
The solution's pricing is based on the device you purchase and includes support services. There are no ongoing fees or licenses. If you want to upgrade, the support team suggests a process and provides any workarounds needed.
Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing.
The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model. We were using the free tier, then they gave us some licenses for the full product, which last for six-months into a 12-month period. At this point, we are not paying for the product.