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it_user750573 - PeerSpot reviewer
System Administrator at a hospitality company with 5,001-10,000 employees
Real User
It's fast enough that there's no significant latency in our applications; and it's easy to add another target

How has it helped my organization?

It's quick. That was our big requirement, it had to be fast enough that there's no latency in our applications between when the end users are logging in through Citrix, and then those servers all talk back to our back-end servers. There can't be any major latency be it disk I/O or network I/O. So, it's all pretty quick.

What is most valuable?

It's pretty easy. If you ever have to add another target, it's pretty easy to go through, you just add a new one, map the drives out to our ESXi host, and then we're all set and good.

What needs improvement?

I'm not too hands-on with it, so I don't have any major input on things it needs or things it should have. As long as its functionality is there for me to use, as somebody just to use the storage on it, that's all I need it for. I'm very simple.

What do I think about the stability of the solution?

It hasn't gone down. We have no issues. I'm not their storage admin, so he'd probably know a little bit more about it, but we haven't experienced any major issues that I'm aware of.

Buyer's Guide
NetApp EF-Series All Flash Arrays
January 2025
Learn what your peers think about NetApp EF-Series All Flash Arrays. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We haven't had the use for needing to scale it up as we're going, so it's just kind of been as it is.

How are customer service and support?

I think we used the professional services for initial deployment, and then we've gone along with it. I don't think we've used tech support for that. We've used it for our NetApp shelf that we've got; we sometimes run into some issues. But not for this thing.

Which solution did I use previously and why did I switch?

I don't think we were previously using a different solution. Our business was finally letting us spend some money on some good hardware and we decided to take a chance, I guess.

Which other solutions did I evaluate?

I actually wasn't involved in that process, so I don't know the answer to that.

What other advice do I have?

Our use case is both corporate storage and for all of our datacenter and back-end enterprise applications. We store it all on the flash, so it's quick.

We use it for multiple apps. J.D. Edwards, so it's our accounting software, and then all of our BI business intelligence is sitting on there. Those are the major ones. We'll see, we might be getting HCI soon so that might change, put some more on there. Mostly just our big I/O.

For us the most important criteria when selecting a vendor: oftentimes it's reviews. Support is critical. Ease of use isn't so much an issue. Usually we just look at the feature set and see if it coincides with what we need, what we require, and then we pick whatever most closely fits that.

In terms of advice to a colleague looking at this type of solution I would recommend this one. It depends on the size of the company. Obviously to a small, medium size business, you're probably not going to recommend it because it's probably overkill.

When I say overkill, I mean it's probably way more than a smaller or a start-up company would need. They're not gonna have that much of a requirement for that kind of speed, that quick. I'd say for small, medium, unless they have deep pockets, I don't recommend it. They can probably get something comparable that more fits their budget. Once you start hitting a certain threshold, you're definitely going to have to start investing some money in IT to make sure it's stable and stays up and you have no issues.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Advisor at Synnex Metrodata Indonesia
Reseller
Excellent SnapMirror feature with good stability and decent technical support
Pros and Cons
  • "The initial setup is pretty straightforward."
  • "The dashboard could be simplified."

What is our primary use case?

I usually run a POC for our customers.

What is most valuable?

The solution is very good. It offers very good performance, and very good data services to customers. 

The ONTAP is excellent. 

SnapMirror is very useful. It allows the customer to be able to see the entire relationship. It's one of the best features of the product.

The initial setup is pretty straightforward.

For the most part, the solution is stable.

The technical support has been pretty good for the most part.

What needs improvement?

The solution should really build out a more hyper-converged product. In Indonesia, there are many competitors for hyper-converged products, such as Nutanix and VxRail from Dell. Those products in particular are so strong. They need to improve the NetApp for hyper-converged solutions. Whereas, NetApp for storage is still pretty strong in Indonesia.

The dashboard could be simplified. There are many, many features on NetApp, and they could be combined onto one centralized dashboard for ease of use and access.

What do I think about the stability of the solution?

The stability so far has been very good. It's a reliable solution. For AFF, I still have not noticed any bugs, for example.

What do I think about the scalability of the solution?

We mostly deal with medium-sized organizations.

How are customer service and technical support?

When we have an issue we still cannot open a ticket yet as we are working when the customer has not yet sent an IPO, and so we cannot open a ticket. Typically, we ask for help from NetApp Southeast Asia. They are helpful. We request via email, and they always tend to help us.

How was the initial setup?

The setup process is okay for the common line installation. I'm familiar with the process, so it is okay.

When we reach an issue in customer, it can take a long time. However, when there's no issue in the customer environment, we can set up it very fast.

What's my experience with pricing, setup cost, and licensing?

In terms of the cost, I do not handle the price or the payments at all. I can't speak to how much the solution costs or what the licensing structure is like.

What other advice do I have?

I'm working as pre-sales for NetApp. I help the NetApp team to test the POC for the customer. My company is a distributor of NetApp in Indonesia.

We might not use the latest version of the solution. We use the AFF Series and the C Series.

I'd rate the solution at an eight out of ten. We're mostly quite satisfied with the solution so far.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor (reseller)
PeerSpot user
Buyer's Guide
NetApp EF-Series All Flash Arrays
January 2025
Learn what your peers think about NetApp EF-Series All Flash Arrays. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Assistant Engineer at a tech company with 51-200 employees
Real User
Enables us to segregate one storage unit from another but it should have better integration with other products
Pros and Cons
  • "The solution allows us to segregate one storage unit from another."
  • "There could be better integration with some of our Cisco products."

What is our primary use case?

We use NetApp for storage.

How has it helped my organization?

The solution allows us to segregate one storage unit from another.

What is most valuable?

Being able to partition different virtual volumes of storage is really valuable for us. It is pretty simple to manage.

What needs improvement?

Off the top of my head, I can't think of any improvements other than perhaps better integration with some of our Cisco products.

What do I think about the stability of the solution?

The solution is pretty stable. We haven't had many issues with it.

What do I think about the scalability of the solution?

I am not very familiar with how well it scales. Ever since I started it's been the same so we haven't really grown into it.

How are customer service and technical support?

I never had to use their technical support, so I don't have any opinion about it.

Which solution did I use previously and why did I switch?

I would probably switch to one of our new HyperFlex environments, which includes everything that we need. Right now with NetApp, we have to manage the storage and computer networking separately. With the HyperFlex solution, we could manage all three components in one place: storage, computing, and networking. That would be much easier.

How was the initial setup?

The initial setup was pretty straightforward.

What other advice do I have?

The more you can make it integrate into one solution, the better it is. It is less of a headache than having to configure three or four different things. One solution and one GUI is just the way to go.

I would rate the solution about seven out of ten. It would be closer to ten if it supported integration with other products, not just Cisco.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Engineer at ALC Vitalyur
Real User
A stable solution with an easy setup and an intuitive user interface
Pros and Cons
  • "The stability, speed, and reliability are the solution's best features. The information is also very secure."
  • "NetApp could improve the speed of the rebuilding rate."

What is most valuable?

The stability, speed, and reliability are the solution's best features. The information is also very secure.

The user interface is very intuitive.

What needs improvement?

For us, in our country, the solution is a bit expensive. They should try to work on a better pricing model for our market.

NetApp could improve the speed of the rebuilding rate.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is very stable.

How are customer service and technical support?

I'm satisfied with technical support. I've called them several times and they were very good.  

How was the initial setup?

The initial setup was very easy. Deployment only took one or two days of light work.

What other advice do I have?

We are using the on-premises deployment model.

I would recommend this product for high-speed database applications.

I would rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user712191 - PeerSpot reviewer
Practice Head For Hpc And Big Data at a tech services company with 10,001+ employees
Real User
It is a pretty stable product; it never fails.
Pros and Cons
  • "It provides multi-protocol, which is what gives the edge when it comes to big lineage PC workloads."
  • "They could improve overall scalability through performance. Denser capacity, which is doable, it is what the competition is doing."

How has it helped my organization?

  • Performance
  • Reliability

The primary use case for our EF-series system is High Performance Computing (HPC) big data analysis. The AF system is dedicated to multiple applications.

What is most valuable?

  • It provides multi-protocol, which is what gives the edge when it comes to big lineage PC workloads.
  • It also gives you a very good throughput using the controllers.
  • It is a pretty stable product; it never fails.

What needs improvement?

Our file system sitting on a controller.

They could improve overall scalability through performance. Denser capacity, which is doable, it is what the competition is doing.

What do I think about the stability of the solution?

Stability is excellent.

What do I think about the scalability of the solution?

Scalability is very good.

How is customer service and technical support?

Their technical support is excellent.

How was the initial setup?

I was involved in the initial setup. It was straightforward.

What other advice do I have?

Go for NetApp. It has the better stability.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
ITsotrage677 - PeerSpot reviewer
IT Storage Specialist - Solutions Architect at Sorint.Lab
Real User
Replication process and mirroring features are valuable for safeguarding data
Pros and Cons
  • "The replication and mirroring features are very good."
  • "It was difficult to implement and lacks some additional features that would be useful, but as a solution fits a particular need for our organization."

How has it helped my organization?

The product allows us to configure and manage the services we choose to provide and to offer the service to the customers. In our organization, there are at least ten people using this solution to service many customers. This solution is dependable for us and our clients and that is what we needed to have.

What is most valuable?

The most valuable features are those that involve the replication process and mirroring. These are very valuable for safeguarding data.

What needs improvement?

The product might be improved with additional features for encryption. I think they do not do enough with encryption and that would make it more flexible and useful.

I would also like to features that better support the product implementation with cloud solutions. If the problem we need to resolve is with cloud solutions, the product is not so easy compared to other products for easily integrating the cloud data. A cloud solution is important to implement.

For how long have I used the solution?

We have been using it for about ten years.

What do I think about the stability of the solution?

The stability of the solution is quite good. We do not have problems with the stability.

What do I think about the scalability of the solution?

The EF-Series is not the most scalable solution. However, I think it is a good compromise considering the features and the caliber of the solution for this type of model and how we use it.

How are customer service and technical support?

The support for the product is good. They are quick in the response and they are able to give us the correct person to resolve the issue that we are having. These are the most important things to look at when evaluating technical support. Because we have these two points we can evaluate the technical support as good. The response time is important. But the time and the skill they have to resolve the problem together make a difference.

How was the initial setup?

The setup was quite complex and required assistance.

What about the implementation team?

We installed the solution with the assistance of a consultant. That is mostly because we found that it is complex.

What other advice do I have?

I would rate this solution an eight out of ten. It has various small flaws like not being very scalable, difficult installation, lacking good encryption and better cloud support. However, we use it for what it is currently designed to do. From one to ten, I would say it earns a seven for the scalability and a seven for the stability. These things hurt the other things it does well.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer805377 - PeerSpot reviewer
Associate Executive - Technical Engineer at a tech services company with 51-200 employees
Real User
Good capacity and management software, but it comes at a high price
Pros and Cons
  • "The management software is very good."
  • "The price of the All Flash solution is very high."

What is our primary use case?

We are a tech services company and this is one of the solutions that we provide for our clients. We also use this ourselves.

Personally, we use this as a unified SAN solution. Our clients use it for CCTV and media applications. For example, one of our clients uses this to handle video data for game development. Depending on the customer and their requirements, we will configure an all-flash storage solution for them.

What is most valuable?

The capacity is very good and better than in past models.

The management software is very good. It supports reporting and different policies that are useful.

What needs improvement?

The price of the All Flash solution is very high.

For how long have I used the solution?

I have been working with the NetApp All Flash Arrays for the past two and a half years. In total, I have been working with NetApp for almost six years.

What do I think about the stability of the solution?

The All Flash Array is stable and highly available.

What do I think about the scalability of the solution?

This solution is scalable and you can just add more storage.

How are customer service and technical support?

We are satisfied with the NetApp technical support.

How was the initial setup?

The initial setup is simple. Compared to solutions in the past, it is very simple.

What about the implementation team?

I have done three All Flash deployments with the help of my team for different clients.

What's my experience with pricing, setup cost, and licensing?

This is an enterprise-level solution and the costs are very high. Adding more capacity will increase the cost.

What other advice do I have?

NetApp All Flash is a system that I recommend for a rapid storage solution. It is good for organizations such as banks and media companies.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free NetApp EF-Series All Flash Arrays Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
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All-Flash Storage
Buyer's Guide
Download our free NetApp EF-Series All Flash Arrays Report and get advice and tips from experienced pros sharing their opinions.