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PawanKumar11 - PeerSpot reviewer
Assistant Manager IT at Dilip
Real User
The solution is stable, and it can be deployed quickly, but the security features must be improved
Pros and Cons
  • "The tool is stable."
  • "The security features must be improved."

What is our primary use case?

The solution is used as a networking device.

What is most valuable?

The solution is good.

What needs improvement?

The security features must be improved.

For how long have I used the solution?

I have used the solution for ten years.

Buyer's Guide
NETGEAR Switches
January 2025
Learn what your peers think about NETGEAR Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

More than 200 people were using the tool in our organization. We were using it regularly.

Which solution did I use previously and why did I switch?

We have upgraded to Cisco because it has better security features.

How was the initial setup?

The setup is not complex, but it is not easy. The deployment can be done in half an hour.

What about the implementation team?

Our network engineers deployed the solution.

What other advice do I have?

Overall, I rate the product a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jitender_Kumar - PeerSpot reviewer
Head of IT at Somani
Real User
Cost-effective with good security features but could be more robust
Pros and Cons
  • "This is a cost-effective solution."
  • "The product could be more robust."

What is our primary use case?

We use this product for the entire IT network and for CCTV. We have many integrators and are resellers of NETGEAR Switches, and I design solutions for our customers. Our company is based in India, I'm an information technology professional and we are end users of this product. 

What is most valuable?

NETGEAR has most of the good security features that other switches have and it's cost-effective. 

What needs improvement?

I'd like to see a more robust solution. They need to focus on sustainability and security at the port level with more visibility and controllability of the switch. I'd like to see a warranty similar to that provided by other solutions. 

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the stability of the solution?

The solution is pretty stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The customer support is good. They are responsive, fast, and they're knowledgeable about the product. 

How was the initial setup?

The initial setup is not complex in any way. There's no maintenance required once the solution is deployed. 

What's my experience with pricing, setup cost, and licensing?

NETGEAR is competitive and cost-effective in comparison to Aruba and other solutions. It's not the most expensive, but it's not cheap. You're getting what you pay for. 

Which other solutions did I evaluate?

Compared to NETGEAR, Cisco has lots of other features within the switch where you can include lots of securities. The switches are very sustainable and can run for  years and years if the environment is okay. There are a few securities that we use to build a firewall or some other level where we can put lots of security on the port, as far as the loop and hacking goes. If anything happens in the network, there are lots of things that can be controlled at switch level. NETGEAR has less of these kinds of options. 

What other advice do I have?

My recommendation of NETGEAR to a customer would be dependent on the kind of solution they have, their budget, network size and the length of time they expect it to work. The product is more suitable for medium size organizations. Enterprise organizations generally look for other solutions in that sphere. 

I rate the solution six out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NETGEAR Switches
January 2025
Learn what your peers think about NETGEAR Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
AV designer at AVS_tek
Reseller
Top 20
A complete solution for switches with easy setup
Pros and Cons
  • "The initial setup is easy."
  • "Support needs to be improved."

What needs improvement?

Support needs to be improved.

For how long have I used the solution?

I have been using NETGEAR Switches since January.

How are customer service and support?

We contacted support, but they didn’t reply.

Which solution did I use previously and why did I switch?

We are using Cisco. We worked with IBM too.

How was the initial setup?

The initial setup is easy.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Matt Hardy - PeerSpot reviewer
Infrastructure Manager/Deployment Manager at Hivedome Consultancy Services
Real User
Top 5Leaderboard
They're highly reliable in a simple environment
Pros and Cons
  • "Netgear switches are highly reliable. We haven't done anything particularly sophisticated with them."
  • "Netgear switches could be cheaper."

What is our primary use case?

We use Netgear switches in a flat network. All the computers are plugged into the same switch. We also have some Power over Ethernet switches from Netgear.

What is most valuable?

Netgear switches are highly reliable. We haven't done anything particularly sophisticated with them.

What needs improvement?

Netgear switches could be cheaper. 

For how long have I used the solution?

I have used Netgear switches for about five years. 

What do I think about the stability of the solution?

I rate Netgear switches 10 out of 10 for reliability. 

Which solution did I use previously and why did I switch?

I used different vendors in the past, including 3com and HP. 

How was the initial setup?

Setting up a Netgear switch was incredibly straightforward in our case because we aren't doing anything complicated. We rack everything and plug it in. It can be done in minutes.

What other advice do I have?

I rate Netgear switches nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principa6c3f - PeerSpot reviewer
Principal Consultant at a tech consulting company with 1-10 employees
Consultant
We're able to pre-configure a device in the cloud, before it gets deployed
Pros and Cons
  • "The most valuable feature is the fact that Insight is cloud-managed. The whole reason behind it is that there is one central place to manage it. You can pre-configure everything and you can get access to it without having to get onto the client's network. That makes it easy to use and deploy."
  • "There is a technical problem they can't seem to solve. It doesn't support multicast packets. In layman's terms, Mac computers can't print over the network."

What is our primary use case?

We're an IT services provider so we have them installed at various clients' sites, and for various applications. The primary use case is for local area networks.

How has it helped my organization?

We're able to pre-configure a device, before it gets deployed, in the cloud. We don't even have to open up the box, we can just preconfigure it in the cloud. As soon as we deploy it onsite, it automatically gets configured.

What is most valuable?

The most valuable feature is the fact that Insight is cloud-managed. The whole reason behind it is that there is one central place to manage it. You can pre-configure everything and you can get access to it without having to get onto the client's network. That makes it easy to use and deploy.

Remote troubleshooting is good and easy.

What needs improvement?

The remote management tools still need work. They're good, but they still need work.

One of the big drawbacks is that the whole tiered administration doesn't work. They've got a tiered user structure where there is a global admin, and then what they call a manager, and then there is a user. The problem is, if anywhere along the line somebody opens up a support ticket, all the correspondence winds up going to the global admin, it doesn't go to the person who opened up the support ticket. They can't seem to get that changed, even when you tell them specifically that the global admin is not the person dealing with this problem. That's very frustrating.

Another issue, a technical problem they can't seem to solve, is that it doesn't support multicast packets. In layman's terms, Mac computers can't print over the network.

Also, they've got some PoE models, but they need to expand that line a little bit.

Finally, it would be nice to have the ability to have SNMP enabled at the same time Net Insight. I would also like to see integration with Auvik.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It still needs some work. It's got a couple of quirks where it will shut off ports because it thinks there's an IP conflict when there really isn't.

What do I think about the scalability of the solution?

The scalability is good. It could probably go to 100 connections. That would probably be the equivalent of 30 to 40 users.

How are customer service and technical support?

We are a Netgear partner, so we get preferential support. Because we get preferential support, it's pretty good. We've had a few hiccups, but overall, they're good.

Which solution did I use previously and why did I switch?

We were using Cisco and HPE. A big factor in our switch to NETGEAR vs Cisco Ethernet Switches is cost. Simplicity is another. Support is another because the support for HPE and Cisco is absolutely horrid.

How was the initial setup?

The setup is straightforward. It's all done in the cloud and you can manage everything from there. It's a whole lot easier than the traditional way of doing it. Deployment takes an hour, if that.

The best strategy is to preconfigure it in the cloud before it gets physically deployed.

As to whether you need to be an IT expert to deploy it and support your network, it depends on the complexity of the network. For simple applications, no. For complex applications, like multiple VLANs, and QoS, and PoE power management, etc, you've got to know what you're doing to set all that up properly.

What was our ROI?

We see ROI in labor savings. Deployment time is probably cut in half. We're billing for a regular deployment, but it only takes half the amount of time. That's $200 profit for us.

What's my experience with pricing, setup cost, and licensing?

There are two parts to the pricing. There's the pricing of the device itself, which is good. Their licensing model needs work, though. The licensing model doesn't fit the way MSPs do business. They need to revise it to something that makes more sense for an MSP. And here, I'm specifically talking about Insight Pro licensing.

The cost of hardware and additional service is low. That helps our business because it's easier to make a sale.

Which other solutions did I evaluate?

We were aware of lots of other options, but we didn't do any formal evaluation of any others.

What other advice do I have?

If you are an MSP, you should definitely look into it and plan to use it. I would recommend it.

Overall, we're very happy with the product. It's become our standard going forward. But there are some exceptions. One being the tiered administration. The other one is lack of support for support multicast packets.

Regarding staff for deployment and maintenance, it depends on if you're looking at our entire fleet of these Ethernet switches, which is scattered across multiple clients; then it's probably a tenth of a person. If it's one switch, it's less than a tenth of a person. Switches are low maintenance as a device, it doesn't matter whose they are.

We've got half a dozen deployed at various clients right now. And there will be more because we've got projects in the queue.

Overall, I would rate it an eight out of ten. The issues I mentioned that still need to be resolved come to mind, as well as the licensing structure that doesn't really make sense for us.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
reviewer1902006 - PeerSpot reviewer
Project Engineer at a tech services company with 1,001-5,000 employees
Real User
Offers multiple port options, is simple to configure, easy to handle, reliable and stable
Pros and Cons
  • "Comes preconfigured and designed specifically for AV."
  • "Lacks switches with additional ports that provide room for new protocols of communications."

What is most valuable?

NETGEAR Switches is great because it comes preconfigured and designed specifically for AV and that suits our needs. NETGEAR offers multiple port options, is simple to configure, easy to handle, reliable and stable. The most valuable feature for us is the reasonable price. 

What needs improvement?

I expect we’ll continue to see an improvement in the configuration which could be simplified further. I would also like to see switches with more ports that provide room for new protocols of communications. It would be great to have more bandwidth.

For how long have I used the solution?

Our primary use case of Switches is for work with a data protocol for audio or AVB protocol for audio. We also use the AVoIP, Dante, and Control.

NETGEAR is a preferred partner for our company which has offices nationwide and offshore. I work as a project engineer for an audio video integrator company.

What do I think about the stability of the solution?

The solution is stable and scalable. You can link multiple switches and create a bigger network.

Which solution did I use previously and why did I switch?

We recently used Araknis and sometimes also use Cisco or Extreme Networks. Araknis is about the same price or even cheaper than NETGEAR, but they do not offer as many options as NETGEAR.

What's my experience with pricing, setup cost, and licensing?

Licensing cost depends on the model and number of ports, whether it’s POE, POE Plus or POE Plus Plus. There are certain Cisco switches that are about the same price. 

AVB licensing is required to purchase separately on NETGEAR and Extreme Network.

What other advice do I have?

I rate this product nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2271660 - PeerSpot reviewer
Director Of Operations at a retailer with 51-200 employees
Real User
Top 5
A scalable product to manage a company's internal networking processes that needs to improve on the stability it offers
Pros and Cons
  • "The most valuable feature of the solution is that it is easy to use."
  • "The product's stability has certain shortcomings that need improvement."

What is our primary use case?

My company uses NETGEAR Switches for internal networking purposes.

What is most valuable?

The most valuable feature of the solution is that it is easy to use.

What needs improvement?

The product's stability has certain shortcomings that need improvement.

For how long have I used the solution?

I have been using NETGEAR Switches for more than twenty-five years. I don't remember the version of the solution.

What do I think about the scalability of the solution?

It is a scalable solution.

More than 200 employees in our company use NETGEAR Switches.

How are customer service and support?

I have contacted NETGEAR's technical support for help with routers and not switches. I like NETGEAR's technical support.

How was the initial setup?

The solution is deployed on an on-premises model.

A team of three people formed from those who work as managers, admins, engineers, or developers in our company help with the deployment and maintenance of the solution.

What about the implementation team?

Our company's IT department carried out the product's installation phase in-house.

What was our ROI?

I have seen my company experience a return on investment from the use of NETGEAR Switches.

What's my experience with pricing, setup cost, and licensing?

It is a slightly expensive product.

My company needs to purchase no licenses to use the product.

Which other solutions did I evaluate?

I use D-Link Switches and Wi-Fi routers from NETGEAR.

What other advice do I have?

If the solution can be made available at a better price, then I would recommend the product to others who plan to use it.

I rate the overall solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Cybersecurity & IT Operations Professional (VirtualCxO) at BrainWave Consulting Company, LLC
Consultant
Netgear has solid, cost-effective switches with enterprise functionality

What is most valuable?

  • QoS
  • Port trunking
  • PoE+

Netgear has solid, cost-effective switches with enterprise functionality that I am very happy deploying on my network, and on SMB customer networks.

How has it helped my organization?

I put together a mesh configuration of GS108E and GS110TP switches for several customers to allow them to setup a full High-Availability (HA) configuration between two different ISP devices (modems/routers with only a single customer link each) so there was complete failover between each firewall and each ISP device.

The devices are easy to deploy, easy to configure, and easy to upgrade, especially with their Smart Control Center (SCC) software.

What needs improvement?

A slightly, more featureful CLI interface would be great.

For how long have I used the solution?

I have deployed this specific config for over a year across multiple offices.

What was my experience with deployment of the solution?

The deployment went smoothly, but we have had to revisit the overall configuration to allow remote management of the outside interfaces (for unmanned sites).

What do I think about the stability of the solution?

Stability has been fine.

What do I think about the scalability of the solution?

We have not needed to scale in this config, but the other switches we are using (GS724Tv3, GS728TP) have been well able to handle our traffic.

How are customer service and technical support?

Customer Service:

I have only had to use live customer service infrequently over the past four years.

Technical Support:

On the few occasions I have needed support, technical support has been top-notch.

Which solution did I use previously and why did I switch?

This was a new deployment, based on good experiences with Netgear switches in other areas. We have replaced Dell PowerConnect switches with Netgear ones.

How was the initial setup?

It was straightforward to get the devices connected to the local network, updated to the right firmware, setup with the right configuration, then get that configuration replicated to other devices (with minor changes).

What about the implementation team?

I implemented it on behalf of my customers.

What was our ROI?

The project did not have a direct ROI consideration. It was implemented to reduce the labor necessary to handle various failover scenarios.

What's my experience with pricing, setup cost, and licensing?

Netgear costs are very straightforward. There is very little in the way of separate licensing costs.

Which other solutions did I evaluate?

No, I recommended a solution based on my experiences with quality and functionality of switches in the mid-tier market.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free NETGEAR Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free NETGEAR Switches Report and get advice and tips from experienced pros sharing their opinions.