We provide solutions for our customers who use this product for a variety of reasons but the main use case is for network connectivity. We are system integrators based in India and I'm the founder and managing director of the company.
Founder/Managing Director at Microtel Netlinks Pvt. Ltd.
Easy to configure and great when dealing with data and camera networks
Pros and Cons
- "The company provides a lifetime warranty."
- "This product lacks a CLI interface."
What is our primary use case?
What is most valuable?
The company provides a lifetime warranty which is the main advantage for us. It's also easy to configure.
What needs improvement?
This solution doesn't have a CLI interface. Cisco, for example, has this feature. If I don't want to use a web-based interface and I have to configure using CLI, it's lacking in NETGEAR.
For how long have I used the solution?
I've been using this solution for almost 12 years.
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NETGEAR Switches
January 2025
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What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
The technical support is good, they are responsive.
How was the initial setup?
The initial setup is relatively easy.
What's my experience with pricing, setup cost, and licensing?
The cost is based on a per unit model. I believe it works out to be the Rupee equivalent of around $350 per unit. It's comparable to what Cisco or Ubiquiti charge.
Which other solutions did I evaluate?
We evaluated Cisco which has more features than NETGEAR. As a brand name, Cisco carries added value and more brand awareness than NETGEAR. Cisco doesn't offer the lifetime warranty we get from NETGEAR. The choice between the two is really about an organization's requirements. If you're dealing with audio and video products, then Cisco is definitely the way to go. But if you're dealing with data and camera networks, then NETGEAR comes out on top.
What other advice do I have?
I rate this solution eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: System Integrator
Owner at CableWeb
Comes with a lifetime warranty and is easy to implement and manage
Pros and Cons
- "Its setup, usage, and access are most valuable. It is a very easy switch to set up."
- "There are a lot of systems that are moving into different areas. There are a lot of cloud-based things happening. One nice feature that I've seen in other switches is artificial intelligence on the actual porting. They've got AI technology that will tell you when a port is down. They not only tell you when a port is down; they also tell you when a port is running slower. You can do a cable-fault check, or you can do other checks. It would be nice to have this information in NETGEAR. This feature might already be there in a new release of the NETGEAR's firmware, but I haven't seen it."
What is our primary use case?
We're a network integrator and supplier for our clients. We've installed these switches for various scenarios. We have installed them for core switching and remote switching, and we have also installed them in various standalone organizations where there is no core or distributed switching. There is just the main switch, and that carries the whole network.
In our previous deployment, we've had three NETGEAR 48-port switches that we installed as standalone switches. They were basically managing everything, such as the internet, firewall, switching, and then distribution to the other network.
In terms of the version, I have worked with GS724.
What is most valuable?
Its setup, usage, and access are most valuable. It is a very easy switch to set up.
It is easy to do VLANs, software upgrades, etc. It is also easy to integrate it with other NETGEAR products.
One thing that NETGEAR does very well is that their switches come with a lifetime warranty, like HP. If a switch has not been neglected or misused, NETGEAR will replace your switch if it fails, which really helps.
What needs improvement?
Its integration with other products can be improved. A lot of time our clients have got an existing access point solution, but they want NETGEAR switching. They don't want to buy NETGEAR access points. The third-party integration would be a big assistance.
There are a lot of systems that are moving into different areas. There are a lot of cloud-based things happening. One nice feature that I've seen in other switches is artificial intelligence on the actual porting. They've got AI technology that will tell you when a port is down. They not only tell you when a port is down; they also tell you when a port is running slower. You can do a cable-fault check, or you can do other checks. It would be nice to have this information in NETGEAR. This feature might already be there in a new release of the NETGEAR's firmware, but I haven't seen it.
For how long have I used the solution?
I've worked with NETGEAR switches for the last six years.
What do I think about the stability of the solution?
Its stability is very good. I've never had a NETGEAR switch fail during all the time I've used them.
What do I think about the scalability of the solution?
It is very scalable.
How are customer service and support?
I never had to use NETGEAR's technical support in all the time I've used it. I presume it's good, but I never had to use their technical support.
How was the initial setup?
Its initial setup is straightforward. Deployment is usually fairly quick because it has a very straightforward setup. Your cable runs will obviously take you longer, but deployment is very quick.
The deployment strategy is always to connect switching first, and then as we terminate our points, we connect our points so that people immediately have access to the internet. The strategy is always to first install a firewall, then install a switch, and then install cabling. This way when your cabling is up, your people are already protected, and they're behind the firewall.
For its deployment and maintenance, you don't need a lot of staff members. Usually, two members are enough. Specifically, if I've got a cabling team, there may be three people, but I don't need a lot of people to do an implementation. I can usually have two people on-site, and they'll implement and sort the switching out themselves. They are usually cable technicians and network technicians.
What's my experience with pricing, setup cost, and licensing?
You get what you pay for. From a price comparison, there are cheaper switch makers on the market that are definitely less expensive than NETGEAR. They give you the same functionality, but they don't come with a name.
There are solutions like Ubiquiti that are very good. They have the ease of setup, and I find NETGEAR battling a little bit in comparison to Ubiquiti.
Cisco is obviously very expensive, and for a lot of people, it is usually for their core network.
What other advice do I have?
If you're new to switching, then obviously, there is a learning curve, like with any product out there. If you're an existing user of the equipment, it is really easy to use. It is easy to implement and work with. It is easy to run. It is a nice system to work with.
I would rate it an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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NETGEAR Switches
January 2025
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Support Engineer and Helpdesk Administrator at Praxis Computing
Aa reliable, scalable and easy to setup solution
Pros and Cons
- "The solution is reliable and it is easy to setup."
- "The scalability and warranty should also be improved."
What is our primary use case?
We are using it for a small to medium-sized office with over 60 users. We also had IP phones with firewalls and it was good.
What is most valuable?
The solution is reliable and it is easy to setup.
What needs improvement?
The problem with the solution is that when it is faulty, it doesn't indicate so and the Internet starts to drop. One needs to do a lot of troubleshooting before understanding that a switch is faulty. If a switch is faulty, it should give an indication.
The scalability and warranty should also be improved.
For how long have I used the solution?
I have been using the solution for a long time. We are not using the most recent version because when we checked it, it was out of warranty.
What do I think about the stability of the solution?
The solution's stability is good when the switch works fine.
What do I think about the scalability of the solution?
It is not a very scalable solution. We have an office with 60 users, including IP phones.
How are customer service and support?
I have never contacted the technical support team. I have to go to the local reseller for any issues or queries.
How was the initial setup?
The solution's initial setup is straightforward.
The deployment takes three to five minutes. We need to confirm our company via email first. It takes months to be configured.
What about the implementation team?
The deployment was done by an in-house team. We did it on the Internet because we had qualified switch controllers and technicians. Everything was done efficiently.
What other advice do I have?
I recommend this solution. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Staff at Vijaya Enterprises
A scalable solution with good GUI and CLI
Pros and Cons
- "The solution is simple to use. I am also impressed with the tool's GUI and CLI."
- "The tool needs to improve its network management. The tool can be also more simplified."
What is our primary use case?
We use the solution for enterprise LAN connectivity.
What is most valuable?
The solution is simple to use. I am also impressed with the tool's GUI and CLI.
What needs improvement?
The tool needs to improve its network management. The tool can be also more simplified.
For how long have I used the solution?
I have been working with the product for more than 10-15 years.
What do I think about the stability of the solution?
I would rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the tool's scalability a nine out of ten.
How are customer service and support?
I have not used support much since we get the information from websites. I know the representatives of NETGEAR, so I get the information faster.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's setup is simple.
What's my experience with pricing, setup cost, and licensing?
I would rate the tool's pricing a nine out of ten.
What other advice do I have?
I would rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Marketing Officer at a computer software company with 11-50 employees
Reasonably priced, with good technical support, and customization
Pros and Cons
- "We have a wide range of switches for various applications, including a collection specifically designed for ProAV, as well as Multi-gig Switches, which are also quite well-known or unique."
- "Perhaps in the future, we will have even more different types of switches and be able to fulfill more collections."
What is our primary use case?
We sell NETGEAR Switches. We are exclusive distributors.
NETGEAR switches are used in office networks, Wi-Fi networks, and internal networks.
What is most valuable?
We have a wide range of switches for various applications, including a collection specifically designed for ProAV, as well as Multi-gig Switches, which are also quite well-known or unique.
I believe the pricing, support, and customization are all reasonable.
It is easy to use.
What needs improvement?
Perhaps in the future, we will have even more different types of switches and be able to fulfill more collections.
Most of our clients request VLAN functions and possibly other advanced controlling functions. I mean now netgear has it's fabulous Insight Management function, and I am happy to see it keep updating the cloud service features to even better and even more user friendly control.
For how long have I used the solution?
I've been working with NETGEAR switches since I started working for this company a few years ago.
We sell all of the available switches.
What do I think about the stability of the solution?
Most of the time NETGEAR Switches are high performance and quite stable.
What do I think about the scalability of the solution?
NETGEAR Switches are scalable because we have different collections to fulfill different scenarios.
How are customer service and support?
Technical support is reasonable.
Which solution did I use previously and why did I switch?
We also have PLANET Switch.
How was the initial setup?
It is my understanding that the initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
I believe that the pricing is reasonable.
What other advice do I have?
I would rate NETGEAR Switches a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Head of Purchasing and Logistics Department at Teknet Group
Has efficient cybersecurity features and good technical support documentation
Pros and Cons
- "NETGEAR Switches has valuable cybersecurity features."
- "NETGEAR Switches could provide local technical support services."
What is most valuable?
NETGEAR Switches has valuable cybersecurity features.
What needs improvement?
NETGEAR Switches could provide local technical support services.
For how long have I used the solution?
I have been using NETGEAR Switches for ten years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The product is scalable.
How are customer service and support?
The technical support documentation is good.
Which solution did I use previously and why did I switch?
We also use Aruba, and we have subscribed to the Aruba program.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The product has the best price in the market.
What other advice do I have?
Overall, I rate NETGEAR Switches a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr Tech Lead at Cygnus
Inexpensive with helpful documentation and an easy setup
Pros and Cons
- "There is a lot of helpful documentation that helps with the configuration process."
- "The solution needs centralized management and centralized configuration."
What is most valuable?
It's the cheapest when compared to other switches. That is good for a small business customer.
The initial setup is simple.
The solution offers good stability.
There is a lot of helpful documentation that helps with the configuration process.
What needs improvement?
The solution needs centralized management and centralized configuration. If it is possible to add this to their switches, that would be most valuable for the customer. If the customer has multiple new system architectures, it would be ideal as they wouldn't need to go to each switch for relay and configuration. It would make management easier.
For how long have I used the solution?
We've used the solution for the last three or four years.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good.
What do I think about the scalability of the solution?
We haven't done any scalability with these switches. I've never really tried to scale. I don't have much experience with it.
How are customer service and support?
Technical support is okay, although I haven't really dealt with them too much.
We have referred to the documentation and once the switch is configured we will not require any technical support.
If there're any hardware-related issues, we can create a ticket for the return process. We can get a switch back and we can restore the configuration. Therefore, I have not had much experience with technical support.
Which solution did I use previously and why did I switch?
I'm also familiar with Cisco and Juniper. People mostly prefer Cisco and Juniper if they have a big organization. However, a smaller business user likes the product very much. The pricing is great for them.
How was the initial setup?
It's an easy setup. There is no complexity. We are using many small devices. We haven't had any issue regarding it yet.
What about the implementation team?
We are integrators and can install the solution for individuals and companies.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable for small business owners. it's not overly expensive.
What other advice do I have?
I'm a reseller. We are a solution integrator. We give products to the customers as per their budget and their ability to use the product.
I would rate the solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
System Administrator at Brigham Young University
The price has been reliable, but the tool needs a fully featured CLI in their enterprise-class switches
What is our primary use case?
- We have used their SOHO switches and some of their enterprise-class switches in our educational environment.
- Mainly just to get more ports in an office or other room.
How has it helped my organization?
They are reasonably priced and have worked pretty well for us.
What is most valuable?
- The price, and for the most part it has been reliable.
- Their enterprise-class switches have a way to go with their CLI as compared to for instance Cisco, etc. This is I think due to a lack of maturity in this market.
What needs improvement?
They need to implement a fully-featured CLI in their enterprise-class switches if they want to compete in that space and market.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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Greg, Thank you so much for reviewing NETGEAR Business switches. We've been making Switches for over 22 years, NETGEAR definitely has switching solutions that can use a full-featured CLI Command Line Interfaces in our enterprise "Managed Switching" line. We of course also have switches that are unmanaged, smart managed and even remotely cloud managed. Feel free to reach out to me here on IT Central Station or contact our support team and we can provide more info on using NETGEAR Switches in enterprise environments. I look forward to hearing from you. -Bret from NETGEAR