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it_user558294 - PeerSpot reviewer
Senior Vice President, Solution Delivery & DevOps at a financial services firm with 10,001+ employees
Vendor
It has improved the workload balance in my group. We are able to shorten our release cycles.

What is most valuable?

The most valuable features are the ability to shorten our release cycles and to reduce the number of mistakes we make.

How has it helped my organization?

It has significantly improved the workload balance of the people that are part of my group. It's also helped us to have less business disruption and these are the primary ways in which it has helped our organization.

It's far more efficient and has helped us to get things done around 70 to 80% faster than before.

What needs improvement?

There is a continuous delivery version of this product that I believe will solve some of the problems we have; so I'm looking forward to it. Currently we do deployment automation and I want to get to release automation, which is automating everything from start to end. That's what I'm looking for.

There are some technologies that this product doesn't support such as some emerging technologies that we need to build the interfaces for; so if that came as a readymade/off-the-shelf feature, it would help us.

For how long have I used the solution?

We have been using it for 2 years.

Buyer's Guide
Nolio Release Automation
December 2024
Learn what your peers think about Nolio Release Automation. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

So far, it has been very stable. We have been using it for 2 years and have had no issues. We have experienced some minor issues but nothing major.

What do I think about the scalability of the solution?

We scaled it across our enterprise; we are using it across our entire enterprise.

We started using it for a couple of apps, i.e., somewhere between 40-45 applications; so it is quite good.

How are customer service and support?

We haven’t used CA technical support. We use an account manager for support.

Which solution did I use previously and why did I switch?

We didn't really use any other solution before. We were using a manual operation which was extremely intensive. Thus, the daily pain involved and the money that we were spending on it were the main reasons for us to lookout for another solution. Money and the time we spent were the biggest variables involved.

For us, it was important as to how quickly we could get started and how much the vendor was willing to invest in us. CA was willing to invest in us as much as we were willing to invest in them; that made the difference.

How was the initial setup?

It was a very straightforward process. It took us a couple of weeks to set it up. I wasn’t involved in the process myself but was told by the technical team that it was easy.

Which other solutions did I evaluate?

We looked at a whole bunch of other solutions, namely XL Deploy from XebiaLabs.

The reason why we decided to choose CA was because of the completeness of this product, what it came up with and the fact that CA was willing to take a risk with us. They were not getting paid until we were successful in using the product and that made a big difference.

What other advice do I have?

Just get into it and do it. It really makes your life better.

Although the product is good, I'm expecting a lot more from it.

We are still not using this solution for compliance and governance.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user558291 - PeerSpot reviewer
Associate Director at a financial services firm
Real User
The tools have enabled us to reduce the downtime that is required to make any release.

What is most valuable?

The most valuable features are the automation tools. We use them mainly for automating our application releases across various technologies. The tools have enabled us to reduce the downtime that is required to make any release. The release time has gone down from a number of days to a few minutes. I can get that done easier with this tool.

How has it helped my organization?

One of the main benefits is speed. I'm able to reduce the amount of time and resources necessary to do releases. With this solution, I'm able to bring the time down drastically.

What needs improvement?

I would like to see a more robust solution. There are few downsides which I already expressed to CA. I'm sure they will address them. For example, I would like to see more disaster recovery base solutions and things like that. I've already done that a few times.

What do I think about the stability of the solution?

The product has evolved a lot. I started my journey with Version 4.7 and now they have come up with Version 6.1. I'm seeing the product becoming more robust. I'm sure CA will make it even more robust in the coming years.

What do I think about the scalability of the solution?

Scalability also got better over time. It was not scalable when we started with it. The product was designed primarily for small and medium scale organizations. I'm now seeing the product scaling up to large scale organizations. I'm sure they will improve this further down the road.

How is customer service and technical support?

I have used technical support multiples times. They are very informative and helpful.

How was the initial setup?

I was involved in the initial setup. The product is very simple to setup. Because I'm part of the financial industry, the setup was very complex. From the product perspective, it is not very complex to set up. In my case, I needed lot of failovers and things like that, so my implementation was complex.

What other advice do I have?

When selecting a vendor, one of the most important aspects is the size. There are many small players in the industry, but when it comes to solutions, look at the kind of support that those companies can offer. That is a major factor. I would advise others to go with this solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Nolio Release Automation
December 2024
Learn what your peers think about Nolio Release Automation. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
reviewer887301 - PeerSpot reviewer
Software Engineering Director at a transportation company with 10,001+ employees
Real User
Improved our deployment speed, but it may no longer be part of CA's long-term strategy
Pros and Cons
    • "It could use better integration with development tools."
    • "A concern with CA Release Automation is that Automic was acquired by CA recently. We're a bit concerned that CA strategy is going with Automic, that CA Release Automation is dead. They are not investing in it too much... They do say, that in the next two or three years we don't need to worry. They will still provide support for CA Release Automation. But we're not sure how CA Release Automation will evolve."

    What is our primary use case?

    It's for release automation.

    How has it helped my organization?

    It has improved our speed of deployment.

    What needs improvement?

    In terms of its performance, we have struggled a little bit because we have multiple instances around the world without a proper support team behind it. After several years we got the new version, and the upgrade was very painful. We had several issues or defects, but CA was responsive and, in the end, they created a fix-pack which resolved the problems. We managed to upgrade.

    It could use better integration with development tools. UCD is better integrated than CA Release Automation.

    Another concern with CA Release Automation is that Automic was acquired by CA recently. We're a bit concerned that CA strategy is going with Automic, that CA Release Automation is dead. They are not investing in it too much. For new customers, they're proposing Automic online. They even approached us at the end of last year and asked if we would consider switching to Automic. They do say that in the next two or three years we don't need to worry. They will still provide support for CA Release Automation. But we're not sure how CA Release Automation will evolve.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    It's pretty stable.

    What do I think about the scalability of the solution?

    We have had no scalability issues.

    How is customer service and technical support?

    There is not enough support in Central Europe but the central support is okay, it works.

    How was the initial setup?

    I was not involved in the initial setup of the different instances, directly. We had instances in the US, UK and Singapore. But I was involved in the consolidation or migration program when we migrated CA instances to one central server in a private cloud in Prague, Czech Republic.

    It did not go smoothly. There was a lack of knowledge both at CA and within our team as well. We used a consultant who was not so experienced. He wasn't able to help us but when he escalated it on CA's side we got the help we needed. In the end, it was okay but it could have been much smoother.

    Which other solutions did I evaluate?

    UrbanCode Deploy, Red Hat Ansible, and we considered Ansible Tower as well. We had some discussions about XebiaLabs XL Deploy, but it was not on the short-list in the end.

    When CA is compared to UrbanCode Deploy, the latter is stronger in the development cycle, while CA Release Automation is stronger on the deployment or release automation side.

    What other advice do I have?

    When selecting a vendor the solution cost and total cost of ownership are definitely two of the criteria; the product quality, usability, scalability, of course, and the support are key as well. The company's market situation is also important. We cannot afford to go into some risky business because it's a long-term investment, especially when it comes to deployment automation.

    If I were to consider investing in a new deployment automation tool, I wouldn't switch to CA Release Automation, because of the CA strategy. They don't invest in it anymore. From a strategic perspective, I think it's probably not the best tool to invest in.

    I would definitely consider Automic. I think Automic is a leader, and I think from a features perspective, Automic is very comparable with UCD. I think XebiaLabs XL Deploy is becoming much more popular, but it's more for release automation. There are companies around that combine UrbanCode Deploy and XebiaLabs XL Deploy.

    I would rate CA Release Automation at seven out of 10. It's a good and mature product but there is no future investment expected in it from CA's side. It's a stable product. It provides the features we need, but I am concerned that, long-term, the technology support might be an issue and a reason I would not give it a 10; that and because of the upgrade challenges we had.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user566886 - PeerSpot reviewer
    Manager - IT at a aerospace/defense firm with 10,001+ employees
    Real User
    The install comes with built-in plugins for tools such as TIBCO, WebSphere, and IIS. I would like it to have agentless deployment.

    What is most valuable?

    The built-in action packs for different systems is the most valuable feature. The CA RA install comes with built-in plugins for tools such as TIBCO, WebSphere, IIS and so on. This helps to avoid writing custom scripts to deploy to those kinds of servers. We use those plugins instead.

    How has it helped my organization?

    It helped with auto-deployment of the pipeline from TeamCity & configuring rollbacks, and seeing versions and release pipeline status.

    What needs improvement?

    Have an agentless deployment: Right now, we had to install agents on all deployment servers, for it to work with the CA RA tool. Currently, when a deployment server needs to connect with the CA RA tool, it needs an agent installed on it. So, when we deploy to 100 machines, we need to install 100 CA agents on each one of them, i.e., even in the production servers.

    I also think that the cost of this product is high. There are other cheaper deployment solutions available in the market.

    For how long have I used the solution?

    I have used this solution for more than six months.

    What do I think about the stability of the solution?

    We did have some stability issues. Sometimes, my agents on the deployment servers failed to connect with the CA RA server. So, I had to restart the agents on deployment servers once a week in order to make them active again on the CA RA admin console.

    How are customer service and technical support?

    Technical support is good. The support was quite responsive.

    Which solution did I use previously and why did I switch?

    We were trying out many different solutions and CA RA was one of them.

    How was the initial setup?

    For the setup, the complexity level was medium.

    What's my experience with pricing, setup cost, and licensing?

    The price of this product is expensive.

    Which other solutions did I evaluate?

    We are still in the evaluation mode with different vendors. Also, some teams are using the CA RA tool extensively.

    What other advice do I have?

    Do a PoC of the product and weigh the cons and benefits, before buying the actual licenses.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    CA Lisa Developer at a tech services company with 1,001-5,000 employees
    Real User
    Great scalability, good stability and one of the best on the market
    Pros and Cons
    • "The CA Application Insight feature is the solution's most valuable aspect."
    • "The configuration of the solution is a bit difficult to maneuver. They should work to make it easier."

    What is our primary use case?

    In general, we are replacing vendors with virtual services because vendors are not available and it is costly to get support from them. This is the primary use case for the solution.

    What is most valuable?

    The CA Application Insight feature is the solution's most valuable aspect.

    What needs improvement?

    The configuration of the solution is a bit difficult to maneuver. They should work to make it easier.

    I'm not sure if there are any features missing from the solution.

    For how long have I used the solution?

    I've been using the solution for five years.

    What do I think about the stability of the solution?

    The solution is quite stable. We haven't faced any bugs or glitches or noticed anything at all that has affected its performance.

    What do I think about the scalability of the solution?

    The scalability of the solution is very good. We haven't had any trouble when expanding the solution.

    Right now, we have 15 users on it. Most are engineers or admins. They're handling the day to day department tasks.

    How are customer service and technical support?

    We've been in touch with technical support in the past. They are pretty good. They work to get back to us as soon as possible. We've been satisfied with how they've assisted us so far.

    Which solution did I use previously and why did I switch?

    We didn't previously use a different tool.

    How was the initial setup?

    The solution's initial setup is quite complex. It's not straightforward.

    Deployment took about two to three months for us.

    The number of people you will need for your deployment depends on the project. In our case, we only needed two people to take care of it.

    What about the implementation team?

    We handled the implementation ourselves. We didn't need the assistance of outside vendors or integrators.

    What's my experience with pricing, setup cost, and licensing?

    I'm not sure of the licensing costs for this solution. These are not details I handle in my day to day. They are directly handled by the client.

    Which other solutions did I evaluate?

    I've also looked at HP and Micros Focus as options that we may work with them in the future.

    What other advice do I have?

    This solution is a great tool. In my opinion, it's the number one tool on the market right now, and I've done some research into other options. 

    I'd recommend this solution to others. Many people don't realize that things can be virtualized like this. It can be very easy. All the requirements are right there in one click. It's simple to use. People should try it.

    I'd rate the solution nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer211584 - PeerSpot reviewer
    SQA Manager at a tech services company
    Real User
    Maintains the maps of different environments in a single tool. Designs development activities from a graphical viewpoint.

    What is most valuable?

    • Ability to maintain the maps of different environments in a single tool. The way the tool organizes and manages the information to be used in the automation deployment is one of its strengths. It is possible to have a map of all the environments involved in the Software Lifecycle (Dev|Pre|Pro), and maintain, in a centralized point, the actions that are shared between the environments and the specific actions of some environments.
    • Ability to design and manage DevOps activities from a graphical viewpoint. The core of the tool is the workflow. These workflows are designed in a graphical point of view. This is an excellent functionality which is better than XML or other file based actions definitions. You can perform workflows using other workflows, so this increases the reuse of actions and reduces the copy/paste of actions.
    • Ability to manage large installations with more than 5,000 servers due to the 100% scalable architecture. You can install the tool in a simple machine for simple installations or development environments. You can install the solution with redundant servers for critical installations. Also, you can distribute several components of the solution in the way you need in order of manage the deployment of large organizations with a large number of servers, a large number of applications, several technologies, CPDs distributed around the world, mix models including cloud and on premise hardware, etc. You maintain a unique point of access for all of this, sharing actions, dashboards, etc.

    How has it helped my organization?

    There have been improvements in several kinds of projects:

    • Projects with more than 5,000 servers and daily deployments.
    • Projects in which we must manage the deployment in a cloud environment based on the monitoring. As the number of users grows, we must deploy a cloud environment and deploy the applications. If the number of users decreases, we must uninstall the applications and release the cloud infrastructure.
    • Deploying applications in a continuous integration environment, including deployment, QA, pre-production, and production environments.

    What needs improvement?

    Integration with other technologies such as Dockers. The solution has the capability of integration with other technologies, and I can do this without problems. The issue is that all the tasks are performed and managed in an ad-hoc manner. I think that it will be interesting to increase the standards.

    For how long have I used the solution?

    We have used this solution for more than five years.

    What do I think about the stability of the solution?

    We encountered a stability issue, but it will be solved with the collaboration of the CA teams.

    What do I think about the scalability of the solution?

    We have not encountered any scalability issues. It is very important to perform a correct design of the architecture beforehand.

    How are customer service and technical support?

    The level of technical support is good.

    Which solution did I use previously and why did I switch?

    I use open source solutions like Puppet and Chef. These solutions require a high level of expertise and are difficult to maintain in large installations. For this kind of project, it is better to use commercial tools like CA Release Automation.

    How was the initial setup?

    The initial setup was simple. However, if you want to use the tool in large installations, there are some tricks you should learn.

    What's my experience with pricing, setup cost, and licensing?

    It is an expensive tool and the licensing model is difficult to sell.

    Which other solutions did I evaluate?

    We evaluated open source, XebiaLabs, and IBM.

    What other advice do I have?

    Begin with a small project and grow it progressively. If you need a large project, you should acquire professional services.

    Disclosure: My company has a business relationship with this vendor other than being a customer: We are a preferred partner.
    PeerSpot user
    it_user572826 - PeerSpot reviewer
    System Engineer at a financial services firm with 5,001-10,000 employees
    Video Review
    Real User
    Shared components are repeatable processes that you can assign throughout multiple applications.

    What is most valuable?

    Some of the most valuable features of CA Release Automation are definitely the shared components, as well as the tokens. Shared components within this application are repeatable processes that you can assign throughout multiple applications, such as your business types, funding, credit, whatever else, that are repeatable processes. For example, if you wanted to set up an IS site or something along those lines, you would create a repeatable flow process with the application, and then you can leverage token values to fill in something like the service account, the passwords, that kind of stuff, that would actually be populated as part of your IS site deployment. It's pretty cool and a pretty awesome feature that we leverage all the time.

    How has it helped my organization?

    In our pipeline, right now, it's used as the release. We use Jenkins to build our applications and then it sends over to Release Automation. It's basically changed the way that we're doing our deployments. We now have, instead of three-hour deployments, they're three minutes. As well as, it creates more consistencies in the environments and helps it determine if the issue is with the server, the code, whatever else, when you're actually deploying out. It's been extremely helpful.

    Some of the things that we're using for compliance and governance is basically the auditing that we can use with the application, like, who deployed it, when it was deployed, what versions were deployed from dev, QA, train, stage, production. It's been pretty helpful on that one.

    What needs improvement?

    Some features that it's currently missing are the components that CA has put into their Continuous Delivery Edition product. That product should probably be combined with this product, instead of being a separate product. I would say that that's one of the issues that I currently see with it. I know that they put it in there as separate products but long term, it should really be combined.

    For how long have I used the solution?

    We've been using CA Release Automation for about a little over a year now.

    What do I think about the stability of the solution?

    The solution itself is pretty stable, as long as you're integrating it with enterprise solutions, as well, using an enterprise database, because it's a pretty database-intense product. Don't try to use some sort of MySQL. Use something that's real, as well as the repository for your artifacts, using an enterprise Nexus or enterprise Artifactory, instead of just the built-in products.

    What do I think about the scalability of the solution?

    It's pretty scalable, because you could just have multiple execution servers run. If you wanted to have more servers and agents deployed out than you currently have execution servers, you can add those on at any given time.

    How are customer service and technical support?

    So far, the technical support that we've had is pretty good. I usually get about an hour response time, especially if it's something that's escalated. The other week, after I submitted a request I got a response in about 10 minutes. They opened a WebEx within an hour, and we were discussing the issue. It was surprisingly well, compared to other technical groups that I've worked with before.

    Which solution did I use previously and why did I switch?

    We decided to invest in CA Release Automation because we were trying to find ways to be more efficient in our code delivery. We had a lot of outages surrounding releases going wrong, and part of that is also code not being built automated; versions not being the same from QA to production; just a lot of those little things that built up over time.

    We also expanded as a company, so we finally have started looking at everything that we can fix and this is one of the places that we started with.

    When we work with vendors, I would say just being able to actually be listened to is something we look for; whenever we have issues, actually getting responses from the companies. I find that CA actually will respond. They might not have everything out of the box that we want, but they'll listen, and they'll actually update their code and add more plug-ins. One thing that they have actually updated; we requested TIBCO version 6 for BW deployments to be added as a plugin, and they're in the process of actually adding that to their new release, on the roadmap.

    How was the initial setup?

    The initial setup can be open to more of the interpretation of the user. If you want to have it set up baseline, you just want to deploy out one or two types of products, that's pretty quick. It wouldn't take too much time. If you're trying to create it as a central enterprise solution for your company, then that's going to take a while. It took us about six months or so, maybe closer to eight, to actually get our real foundation set before we can quickly onboard and really automate adding artifacts to CA Release Automation.

    What other advice do I have?

    To be fair, I think that there are a lot of things that it is capable of: deploying out; integrating with other products. The UI and the design can sometimes be a little flaky, and that is a little frustrating at different points, but overall, it's definitely a solution, if you're looking for an enterprise product to do your releases for multiple types of deployments.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    it_user572853 - PeerSpot reviewer
    Engineering Manager at EchoStar
    Video Review
    Vendor
    It will alleviate copy-paste errors and transposition errors that affect our customers.

    What is most valuable?

    We were running approximately 40 manual steps, and we're getting this down to two manual steps, thereby alleviating some of the copy-paste errors, some of the transposition errors that we're currently doing that affect our customers.

    How has it helped my organization?

    For my organization, in particular, it’s going to improve our throughput. We're not going to have delays in testing, because we had some sort of manual entry error, some transposition error. We should be able to release our software to the customer in a much more efficient fashion.

    As far as the role this solution has played in our continuous delivery journey, right now, we're just a very small fish in a big company. We do touch into a lot of other departments. Working with this for my group, if it becomes successful, we can start integrating and helping other parts of the organization also automate.

    We don't have a lot of compliance and governance within my group. However, we do a lot of audit and we have a lot of details that we have to track. This is going to help us keep on top of those details; keep that continuity of data; keep us really on track for being able to give a better solution to our customers.

    What needs improvement?

    Indicating room for improvement is difficult, because we're so immersed in what we're doing right now. There's a lot of things that we can see that can be included. Working with our consultant, he's helping us address some of those issues, especially with tracking and capturing metrics. Our metrics are for very short time periods; capturing those metrics and being able to present them in a way that my management can understand.

    For how long have I used the solution?

    We started using it in about March 2016, with our planning and our proto building.

    What do I think about the stability of the solution?

    I believe it will be stable. We're still finishing up some introductory things. We haven't done our full release yet. We're in a soft test process right now. I'm starting to see some very positive results with all of that.

    What do I think about the scalability of the solution?

    What we're looking at is a very small part. From some of the information at a recent CA conference, I can see where we can expand. We can expand into our test organization. We can expand into our further release organization. I think there's a lot of scalability.

    How are customer service and technical support?

    I've not had any problems with the tech support at CA. We've got a consultant that's come in. He's been invaluable. We've done some training. We're working right now on mentoring some of my own people to start picking up some of those tasks, so I have not had any issues with CA support.

    Which solution did I use previously and why did I switch?

    My organization has wanted to invest in a solution for my group for a couple of years now. It was a matter of just researching, getting the right players in, and bringing in the right development people to start on this. I started on this process about two years ago. We finally got the team set up so that we could move forward on it at the end of 2015. Then we started full blast ahead in January 2016.

    How was the initial setup?

    Initial setup is a bit complex. We also had to build a front-end solution at the same time as implementing the CA and CDD. What we're doing with CDD is kind of unique. There's been some complexities. There's a lot of business rules surrounding the manual processes; getting all those captured; and then being able to program for them. Right now, we're looking at the 80%. Then we'll be going into an optimization come the beginning of 2017.

    Which other solutions did I evaluate?

    We checked out, from my point of view, several vendors, but we have a VP that wanted an enterprise solution. We already had a relationship with CA. He felt that this was something that CA could do for us. We met with them. We feel that they're doing a good job.

    What other advice do I have?

    I never give out perfect ratings. I think it's going to be a good, stable product. I know CDD's fairly new. We're doing new things with it. It's exciting that it can be scalable enough to accommodate our part of the production.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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