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Cloud Director at a tech services company with 51-200 employees
Real User
Top 20
Simplifies our IT operations, and offers good scalability and flexibility
Pros and Cons
  • "The license portability is good enough."
  • "The speed of the answers could be improved in customer service and support."

What is our primary use case?

We are a cloud service provider, so we offer the product as a service for our customers. We use it in-house as well. 

We offer various services like containers as a service, storage as a service, and so on.

How has it helped my organization?

In most cases, we used to manage our organization's applications and data manually. We are in the process of automating it and moving towards the cloud and self-service.

The license portability is good enough. The flexibility is a key feature. That's why we value it the most.

What is most valuable?

The most valuable feature of NC2 is scalability.

The most significant reason my customers like it is that they know what they will pay for the service. It's a regular payment instead of per consumption.

We are one of the most important partners for Nutanix in Spain. So we have a lot of benefits coming from this.

It simplifies our IT operations. Scalability and flexibility are very important features for us. They make our lives easier, but we are working to make them even better.

What needs improvement?

What we need now is multi-tenant features to make the clusters self-deploy and self-use on the platform instead of us having to do it manually.

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For how long have I used the solution?

I have been using it for around five to six quarters.

How are customer service and support?

The customer service and support are fine. The speed of the answers could be improved, but from a technical perspective, it is good enough. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used VMware. In terms of cost, Nutanix is a better solution because of the platform. Our agreements with Nutanix are better than VMware, even with the Broadcom acquisition.

How was the initial setup?

I would rate my experience with the deployment a seven out of ten, with ten being easy. It could be easier. 

What was our ROI?

It has helped reduce the total cost of ownership by more or less 20% or 25%.

What other advice do I have?

Overall, I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: MSP Reseller
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reviewer1515438 - PeerSpot reviewer
Owner at a computer software company with 1-10 employees
Reseller
Top 5Leaderboard
Has a complex initial setup process, and the support team takes excessive time to resolve the queries
Pros and Cons
  • "The most valuable feature of Nutanix Clusters is its storage infrastructure."
  • "The product could be improved in scalability and support services."

What is our primary use case?

Our primary use case for Nutanix Clusters involves operating virtual platforms. We use Nutanix as our storage infrastructure and VMware ESXi for compute infrastructure. This setup is predominantly utilized within the government sector.

How has it helped my organization?

The solution has not significantly improved our organization. We found it disappointing due to numerous issues, such as lack of scalability, resource consumption, and unreliable support. We are in the process of transferring our nodes and clusters to more dependable solutions.

What is most valuable?

The most valuable feature of Nutanix Clusters is its storage infrastructure.

What needs improvement?

The product could be improved in scalability and support services. 

For how long have I used the solution?

I have been using Nutanix Clusters for three years.

What do I think about the stability of the solution?

I rate the product stability a five out of ten. 

What do I think about the scalability of the solution?

The solution consumes more resources than anticipated, leading to difficulties in adding new nodes and requiring faster Ethernet connectivity.

How are customer service and support?

Our experience with Nutanix customer service and support has been very disappointing. Support cases took an excessive time to resolve. For instance, a case involving RDMA took five weeks to resolve.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We previously used different solutions. We switched to Nutanix Clusters to streamline our storage and compute infrastructure.

How was the initial setup?

The initial setup process was complex. The deployment process, especially when implementing advanced features like RDMA, often failed and required repeated attempts with different settings.

What about the implementation team?

We implemented the solution through a combination of in-house and vendor teams.

What's my experience with pricing, setup cost, and licensing?

The licensing model of Nutanix is complex. Unlike VMware, where you purchase socket licenses, Nutanix requires licenses for every core, gigabyte of storage, replication, and other features. Missing any of them can result in the cluster being non-operational.

Which other solutions did I evaluate?

We evaluated other options, including VMware and IBM. We are considering migrating more clusters to VMware and evaluating IBM and SolarWinds for future implementations.

What other advice do I have?

I advise others to consider other solutions if they need a reliable and scalable infrastructure. 

I rate Nutanix Cloud Clusters (NC2) a three out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Nutanix Cloud Clusters (NC2)
November 2024
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Data Center Manager at MTDS
MSP
Highly cost-effective, centralized management, and excellent support
Pros and Cons
  • "There is ease of use. It is very important for our customers to have one centralized management console. Scalability is also very important for our customers."
  • "The interface organization can be better. If we can, for example, organize virtual machines by groups, folders, and sub-folders, it will be easier to administer and monitor."

What is our primary use case?

We use it for server virtualization and migration from two-tier legacy architecture to hyperconverged architecture.

We are using it in our company and for our customers.

How has it helped my organization?

About 70% of our yearly benefits are from Nutanix. The benefits are in terms of time, money, and resources. For example, for a VMware project, if I have to put three engineers, then for a Nutanix project, I can put one engineer, and it is done very quickly.

Nutanix Cloud Clusters (NC2) simplify our IT operations.

We use it for disaster recovery protection for our enterprise applications in AWS S3. For example, for the production-size customers, we have clusters with four or five nodes, and we can make enough architecture for the disaster recovery side with two nodes. It is only for critical virtual machines between the two sides, so we can make cost optimization by using fewer nodes in the disaster recovery and less usage of resources.

What is most valuable?

Distributed storage and software-defined storage are valuable. There is ease of use. It is very important for our customers to have one centralized management console. Scalability is also very important for our customers.

What needs improvement?

The interface organization can be better. If we can, for example, organize virtual machines by groups, folders, and sub-folders, it will be easier to administer and monitor. Their support is excellent, and it is easy to use, but it can be easier.

For how long have I used the solution?

We have been using Nutanix Cloud Clusters (NC2) since 2018. It has been seven years. 

What do I think about the stability of the solution?

Its stability is very good. I would rate it a nine out of ten for stability.

What do I think about the scalability of the solution?

It is very easy to scale. We can scale out and scale up. We prefer to scale up.

How are customer service and support?

Their technical support is very good. The time to respond is very good. In 99% of cases, they are able to solve the problem within one hour of raising the incident.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have some customers who prefer the legacy architecture. For those customers, we propose VMware, but by default, my advice for my customers is to go with hyperconverged. Hyperconverged for me is Nutanix along with AHV.

I prefer Nutanix over others because of its ease of use and because it is the future. The solution is very stable, and the support quality is very good. That is why I prefer to advise hyperconverged with Nutanix.

What was our ROI?

NC2 has helped to reduce the total cost of ownership (TCO) for me and my customers. If we do a calculation for two to five years, it can optimize the cost by 20% to 30% including hardware, software, and services.

What's my experience with pricing, setup cost, and licensing?

The licensing portability can be very interesting. At the moment, I am working with Nutanix Appliances with the AHV as a hypervisor. I did not have a chance to ask for portability between platforms, but it will be good if you can have portability between multiple types of platforms.

What other advice do I have?

At the moment, all of my customers have NC2 on-prem. I do not have customers who are using multi-cloud and public cloud. I just had a discussion with one of my customers who is interested in multi-cloud. That will be our first experience with Nutanix for a multi-cloud deployment.

I would rate Nutanix Cloud Clusters (NC2) a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator and service provider
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reviewer970956 - PeerSpot reviewer
Security and Infrastructure Practice manager at a computer software company with 51-200 employees
Reseller
Top 20
Adds flexibility between on-premises and cloud-based servers, with good technical support
Pros and Cons
  • "The most valuable feature is having the full features of my Nutanix on-premises applications in the cloud."
  • "The biggest weakness with Clusters at this point is that the adoption rate is low because customers don't know enough about it."

What is our primary use case?

We are a solution provider and Nutanix Clusters is one of the products that we sell to our customers. We deal primarily with architectural products that include physical servers, networking, and storage. It is mostly on the hardware side.

Nutanix Clusters is for customers that want to go to the cloud, but they have applications that can't be moved. By implementing Clusters, we can move most of the applications back and forth between the cloud an on-premises.

What is most valuable?

The most valuable feature is having the full features of my Nutanix on-premises applications in the cloud. It gives more flexibility with the ability to create storage pools and share it between my physical servers and my cloud servers. Since I'm running it all on Nutanix, I don't have any data excise fees.

What needs improvement?

The biggest weakness with Clusters at this point is that the adoption rate is low because customers don't know enough about it. We are just starting to get engaged with this product.

It has to be priced aggressively because it needs to make sense for customers to migrate to it.

For how long have I used the solution?

Nutanix Clusters was just announced last week, so I don't have much experience yet.

What do I think about the stability of the solution?

Although it is too early to tell for sure, if it is anything like Nutanix ALS on the hardware then it is very, very stable.

What do I think about the scalability of the solution?

It's extremely scalable.

How are customer service and technical support?

Nutanix tech support is one of the best in the industry.

How was the initial setup?

The setup is not any more complex than a typical cloud implementation. You really need to pay attention to where you put your compute resources, how you handle high availability, and things like that.

What's my experience with pricing, setup cost, and licensing?

The licensing costs depend on what you need and how it is sized. I am working on one configuration that is priced at $50,000 USD, whereas another one that I'm working on is estimated to cost $250,000 USD. It really depends on the customer's environment.

What other advice do I have?

My advice for anybody who is considering Nutanix Clusters is to get a professional to help you with it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Sys Eng at a wholesaler/distributor with 1,001-5,000 employees
Real User
Reliable and stable with excellent technical support
Pros and Cons
  • "The solution can scale well."
  • "Some of the interfaces aren't as intuitive as they should be."

What is our primary use case?

The solution provides our entire infrastructure for my 40 plus locations and 500 users.

What is most valuable?

The reliability is the solution's most valuable aspect.

I have found the stability to be very good.

The solution can scale well. 

Technical support is great.

What needs improvement?

Some of the interfaces aren't as intuitive as they should be.

The initial setup can be slightly complex. 

For how long have I used the solution?

I've dealt with the solution for almost four years. It's been a while. 

What do I think about the stability of the solution?

The solution is reliable and very stable. there are no bugs or glitches. it just works. There are no crashes or freezing. 

What do I think about the scalability of the solution?

We have over 500 users across 40 locations. Everyone from office workers to factory personnel has access. 

The solution is scalable. If a company needs to expand, it can do so. 

How are customer service and support?

I deal with tech support quite often and they are fantastic. I am very satisfied with the level of attention I get when I need their help. 

How was the initial setup?

The initial setup can be a little bit complex. 

I handle the maintenance and deployments of updates myself. You don't need a lot of people to maintain it. It's easy, however, if you run into any trouble, there's always technical support who can assist.

What's my experience with pricing, setup cost, and licensing?

I can't speak to the licensing costs. I have no visibility on that at all. 

What other advice do I have?

I'm a customer and an end-user. I use Nutanix on a daily basis.

In terms of the deployment version I am on, it's generally as close to up to date as I can make it.

I'd advise potential new users to do their homework and don't look back.

I would rate the solution at a nine out of ten. Overall, I've had a great experience. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Panomporn_Meesangeam - PeerSpot reviewer
Tech Sales at AWN
Real User
Top 5
Integrated with the personal files and knowledge management processes but is expensive
Pros and Cons
  • "It's easy to use, the UI is easy to configure, and it supports snapshots and backup integration."
  • "Quality control needs to regulate the price-quality ratio."

What is our primary use case?

The customer is a company in Thailand. They use Nutanix Cloud Clusters for file sharing and integrate with personal file share and knowledge management. Our customer attaches a file service with a login and connects with WiFi for cloud content, such as second documents or email access files.

How has it helped my organization?

Customer uses Firecaster for file sharing, integrating with personal file shares, and knowledge management. Additionally, it is integrated with the personal files and knowledge management processes.

What is most valuable?

The server with all the network connectivity is very important. The configuration of Nutanix tenant and solid service are important for the customer service configuration. It's easy to use, the UI is easy to configure, and it supports snapshots and backup integration.

What needs improvement?

It's more than expensive. Firecaster cannot limit IOP or throughput reading and writing. Quality control needs to regulate the price-quality ratio.

For how long have I used the solution?

I've been working with Nutanix Cloud Clusters for about one to two years.

What do I think about the stability of the solution?

The system is high priority and easy to secure, and the configurations are easy to maintain. However, it's not easy to find professionals for technical support.

What do I think about the scalability of the solution?

It is highly scalable, scoring ten out of ten.

How are customer service and support?

Technical support is rated five out of ten. The Nutanix knowledge could be improved, and it's challenging to find professionals for support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I implemented Firecaster and did not face issues with previous solutions.

How was the initial setup?

The initial setup is easy, scoring eight out of ten. However, some functions require high technical skill.

What's my experience with pricing, setup cost, and licensing?

It is more than five on a scale of price, considering it quite expensive. It's challenging to regulate the price-quality ratio.

Which other solutions did I evaluate?

SAP and Proxmox were mentioned.

What other advice do I have?

It's a good technology, better than the Chinese technology. However, Nutanix needs to improve customer experience and API functions for new opportunities with the Firecaster.

I'd rate the solution six out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
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Vice president of operations at a tech vendor with 51-200 employees
Real User
Simplified our IT operations by providing a unified view of all six data centers and applying some compliance policies across them
Pros and Cons
  • "The most valuable feature of the solution is the redundancy on all levels."
  • "The most significant improvement would be to streamline the starting point so that we could kick off the deployment with one node and then scan out that deployment without a need to restructure or reformat anything."

What is our primary use case?

We run data centers in six locations worldwide and provide our customers with testing platforms.

How has it helped my organization?

With Nutanix Cloud Clusters, we could provide redundancy on all levels without investing in dedicated shared storage for six locations, which was a big saving from the company's standpoint. We aim to use Kubernetes on-premises. That's our destination, and that's where we're headed.

Nutanix’s license portability is flexible. A lot of features are available on upper license levels.

NC2 has helped reduce our total cost of ownership (TCO).

Nutanix Cloud Clusters (NC2) has simplified our IT operations by providing a unified view of all six data centers and applying some compliance policies across them. The solution has also improved our capacity planning.

What is most valuable?

The most valuable feature of the solution is the redundancy on all levels.

What needs improvement?

The most significant improvement would be to streamline the starting point so that we could kick off the deployment with one node and then scan out that deployment without a need to restructure or reformat anything. Right now, that's not possible. However, this would facilitate opening new data centers with a small upfront investment.

For how long have I used the solution?

We have just started using Nutanix Cloud Clusters (NC2) and switched from VMware to the Nutanix HCI infrastructure.

What do I think about the stability of the solution?

Nutanix Cloud Clusters is a stable solution.

What do I think about the scalability of the solution?

The solution is scalable when you start at a certain point. If you start low, I wouldn't consider that as scalable. If I deploy the tool for a single data center with one node, and then if I need to deploy more, I cannot scale without reformatting the console. That is the downside. Again, scalability is not an issue if you start from the beginning with the redundant cluster.

Which solution did I use previously and why did I switch?

I previously used VMWare. We switched to Nutanix Cloud Clusters because of the VMware positioning by Broadcom and the notification of the license tiers within VMware. We were previously looking at the HCI infrastructure because of the redundancy constraints. Achieving redundancy in VMware at the same level would require a huge investment.

How was the initial setup?

The solution's initial setup is pretty simple. We were able to deploy the tool within two to three days within the data center, which is amazing.

What about the implementation team?

We implemented the solution through an integrator. We have some procedures for deploying the solution. We planned the project in a way that the deployment and the migration would require customer participation as well because we'll be creating customer production workloads. However, it's not going as fast as we want it to go.

What was our ROI?

The biggest return on investment with Nutanix Cloud Clusters is the redundancy.

What's my experience with pricing, setup cost, and licensing?

The solution's licensing can be very pricey.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Benjamin Bodenehim - PeerSpot reviewer
Chief Technology Officer at a healthcare company with 501-1,000 employees
Real User
Top 10Leaderboard
Stable with great replication and snapshot capabilities
Pros and Cons
  • "The scalability is good."
  • "The pricing can be better."

What is our primary use case?

We primarily use the solution for versioning. The clusters are on my private cloud. 

How has it helped my organization?

The fact that snapshot, replication, and management are tied together all is important due to the fact that if your snapshots are too big, you can have problems going ahead and replicating to the other clusters. You often need bandwidth managing to make sure that you don't flood the bandwidth of your connection between two or three places.

What is most valuable?

The most valuable features are the replication, the snapshots. They all go hand in hand with each other. The snapshot technology with replication and bandwidth management is good. 

The initial setup is simple. 

The solution is stable. 

The scalability is good.

What needs improvement?

The snapshots have room for improvement.

The pricing can be better.

They don't own the networking side of it.

Nutanix is harder to restore. The problem with Nutanix is when you want to restore data and you only want to restore selected data, much more tedious. With Scale, it's a simple GUI and takes seconds.

For how long have I used the solution?

We've had Nutanix now for four years.

What do I think about the stability of the solution?

The solution is extremely stable. There are no bugs or glitches. It's reliable. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution can scale well if you need it to. If you have a large number of machines, Nutanix is the way to go. Nutanix will let you just keep on adding hundreds of nodes to a cluster. However, reading-wise, Nutanix is slower than, for example, Scale. 

I have a staff of two. I have three others on my staff right now that currently know the system.

How are customer service and technical support?

Nutanix support is good. However, Scale is better. They do respond and they do things, but Scale is faster.

Which solution did I use previously and why did I switch?

I have both Nutanix and Scale, which are two competitors. Scale does some things better than Nutanix. Nutanix does some things better than Scale.

How was the initial setup?

The implementation is straightforward. It's not complex at all. It's all very simple. 

The deployment took us not even a day. It's very fast.

Maintenance is easy and doesn't take much time. It's pretty self-repairing.

What's my experience with pricing, setup cost, and licensing?

The pricing is a bit high. It could be less expensive. It gets very expensive to use it. It's based on the CPU and everyone else basically has pricing based on the CPU and between CPU, RAM, and hard drive space. It's not amazing.

What other advice do I have?

I'm just a customer and an end-user.

Users are going to have to know the CLIs and they're going to have to learn the back doors to CLI for stuff and make sure that they really have someone who is doing the networking properly and double-check all your network configurations with Nutanix. They don't do any of that. Whereas Scale sells you the network switches already configured.

I'd rate the solution at an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Nutanix Cloud Clusters (NC2) Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Nutanix Cloud Clusters (NC2) Report and get advice and tips from experienced pros sharing their opinions.