Our company's customers usually ask us about simplification of their virtual environments, and they don't want to go for an external storage option or have a three-tier data center architecture. Our company's customers want small boxes that can handle the complete workload, including the storage, owing to which they prefer the HCI infrastructure. Nutanix Prism is basically used to monitor and manage specific areas of Nutanix HCI.
Presales Manager at Mideast Data Systems
A solution that offers helpful and responsive technical support
Pros and Cons
- "The solution's technical support is helpful and responsive."
- "The product currently fails to provide a complete view to customers."
What is our primary use case?
What is most valuable?
Usually, my company attempts to provision or propose Nutanix Prism when our customer asks for simplicity in their infrastructure. Simplicity and unified management are options or advantages when it comes to Nutanix Prism. Nutanix Prism is a complete infrastructure solution as it offers reduced complexity and gives users the option to use its unified management capabilities. With the product's features, a user can extract different kinds of reports and what is going on in their environment and infrastructure while having the option to look into how it can be optimized and how troubleshooting can be carried out better. The aforementioned details are the reasons my company prefers Nutanix Prism.
What needs improvement?
The UI offered by the solution is okay. Some of our company's customers who use the product ask for some granular level reports which make up for an area where improvements are required. If users want to check the top five high-performance virtual machines in their environment, then the tool should provide them with granular-level reports. In relation to the product's reporting capabilities, some features need to be improved.
Currently, there are different products in Nutanix, especially in the area of databases. Nutanix is also working on the AI part presently. The tool should try to consolidate all applications in one single platform and give the customers a good view of all the applications that are being managed by OpenShift or any containerization platform while differentiating them from the applications that are monolithic. The product currently fails to provide a complete view to customers. From an improvement perspective, provision for a complete view might help the product's customers to improve their experience with the tool.
For how long have I used the solution?
I have been using Nutanix Prism for five to six months.
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What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
The product's scalability features are good. Scalability-wise, I rate the solution a nine out of ten.
Our company deals with certain customers who use HCI solutions from Nutanix and not specifically Nutanix Prism alone. Some government and non-government entities prefer Nutanix products. My company also deals with customers from the healthcare and education sectors who use Nutanix products. Nutanix offers some VDI solutions. Some banks, like Commercial Bank of Dubai, use products offered under Nutanix.
How are customer service and support?
The solution's technical support is helpful and responsive. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Being a system integrator, I have experience with HPE, VMware, and Nutanix. From an infrastructure perspective, my company deals with HPE. My company prefers to use HPE hardware on the software offered by Nutanix.
How was the initial setup?
I don't really engage myself in deployment, so I may not be able to discuss if I faced any difficulties during the deployment process, but from an engineer's perspective, its deployment phase is quite smooth.
The solution is deployed on an on-premises model. In one of the sister companies, the solution is deployed on the cloud. Some of our company's customers who use hyperscalers are considering moving to the cloud solutions offered by Nutanix.
Though I am not a part of the deployment team, the engineers who deploy the product say that it is an easy process. Depending on the infrastructure, which may consist of a small node or a cluster of nodes, the time frame to deploy the product can be a subjective matter, especially since it also depends on different kinds of parameters. Sometimes, the deployment takes time if something is related to the customers' end, where they may want some certain connectivity, but they don't have it. If discussing the product's installation part alone, the deliverables are present to meet the deployment requirements. In general, it takes less than a day to get the product up and running.
What's my experience with pricing, setup cost, and licensing?
It is an expensive software. One of the challenges I have seen is that the subscription-based licensing model comes across as a recurring cost, which makes it an area of concern for our company's customers. There are some SKUs for which, depending on the requirements of our customers, we propose ideas.
I rate the product's price a seven on a scale of one to ten, where one is expensive and ten is cheap.
What other advice do I have?
Our company does have plans to opt for the maintenance services for the solution, but presently, we are in the process of hiring a technical team that can take care of the post-sales area, along with the management and maintenance of the new clusters in Nutanix.
Our company has a team in Abu Dhabi and Dubai. There are four to five people in Abu Dhabi and around four to five people in Dubai. Overall, our company has a team of ten to fifteen engineers to take care of the product. As my organization is a huge company in the UAE, we have different entities working on different solutions. Along with MDS Dubai, another entity works on different solutions from Dell, so our company has engineers from Dell as well. Combined, our company has a good amount of resources when it comes to the technical team.
I rate the overall tool a seven and a half out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
System Administrator at a financial services firm with 1,001-5,000 employees
Data operations management solution that offers affordable pricing and comprehensive documentation
Pros and Cons
- "Nutanix is a HCA product and includes VMware called Nutanix Express that has been fantastic for us. We have about 100 plus VMs without any trouble and we have VCDR."
- "The replication we have does not have any backup systems built-in. We have to separate license records for backup, like onboard. We would like to have this in a future release."
What is our primary use case?
We have 20 customers using this solution.
What is most valuable?
Nutanix is a HCA product and includes VMware called Nutanix Express that has been fantastic for us. We have about 100 plus VMs without any trouble and we have VCDR.
What needs improvement?
The replication we have does not have any backup systems built-in. We have to separate license records for backup, like onboard. We would like to have this in a future release.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
Globally, they have many sites to evaluate from a support perspective. We have found that Nutanix have 90% plus customer support rating. In the past six years, they have been in the top of the Gartner report.
How was the initial setup?
The initial setup was straightforward but we did get help from Nutanix in this regard and raised tickets whenever we faced any issues.
What's my experience with pricing, setup cost, and licensing?
Nutanix have bundles for pricing. On a single bundle, we get everything including vSAN or VMware and there are no additional costs. It is just a single license that is needed.
What other advice do I have?
I would recommend Nutanix based on its stability and support. The Nutanix site have extensive documentation so this makes it easy to self learn about this solution.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Nutanix Prism
January 2025
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System Administrator at Jordan customs
Easy setup process, but confusing database configuration and poor support
Pros and Cons
- "One valuable aspect of Nutanix Prism is how easy it is to set up. The setup process is useful to us because all we need to do is to set some variables and go with the recommended settings."
- "We definitely have some issues with Nutanix Prism. Our main issue is that we cannot operate the database. It would seem that less configuration would be desirable, because between Nutanix and the Oracle database on Windows, there tends to be problems."
What is our primary use case?
We are using the core application of Nutanix, Nutanix AOS, with Prism for the application side of things. It is used specifically for its hyper-converged functionality, but not for anything database-related.
What is most valuable?
One valuable aspect of Nutanix Prism is how easy it is to set up. The setup process is useful to us because all we need to do is to set some variables and go with the recommended settings.
What needs improvement?
We definitely have some issues with Nutanix Prism. Our main issue is that we cannot operate the database. It would seem that less configuration would be desirable, because between Nutanix and the Oracle database on Windows, there tends to be problems. When we took our initial problems with the database to Nutanix support, they gave us some configurations to try out, but these did not solve anything.
So the problems remain, and that is why we are only using Nutanix Prism for our application. We didn't have the time to find a working configuration for the database, and thus we migrated the database to another solution.
Their support seems to have some problems, too, because when we opened a ticket the one time, the lower level of support connected to take the ticket and the technician said that it was a false positive, meaning that they could not reference the error. However, Prism clearly stated to us that there was an error, despite the technician checking the system and telling us, "No, there are no more errors." I wanted the technician to clarify what had happened, but he merely told me the fault is inaccessible.
For how long have I used the solution?
I have been using Nutanix Prism for three years.
What do I think about the stability of the solution?
It is stable, but we tend not to overload the system in any way.
What do I think about the scalability of the solution?
We can't really depend on Nutanix Prism, so we are currently just using it for non-essential work in our site.
How are customer service and support?
The support is bad because they take too long to solve issues, and in one instance they dismissed an error we got from Prism as a false positive for no obvious reason.
How was the initial setup?
The setup is useful because there are a few variables that we have to input, and then we simply proceed with the recommended settings. The overall time to deploy depends somewhat on Nutanix, but with a Nutanix cluster of 11 nodes on the site, plus the hypervisor, it will take around seven to ten hours.
What about the implementation team?
In general, we have just two technicians using Nutanix.
What's my experience with pricing, setup cost, and licensing?
We have spent a lot of money on the Nutanix solution with Prism. Yet, for this amount of money we could be buying high-end storage with a lot of IOPS and bandwidth, even more than with Nutanix.
What other advice do I have?
I cannot truly recommend Nutanix Prism for others. It was just the one time for us, and in the future we will use another solution because it seems that whatever hyper-converged system we might use, like VMware's vSAN or Nutanix, will still have a lot of issues with either the application or database.
Thus, for us, we may return to a more standard solution such as hardware-based storage with our own servers, rather than software-defined solutions. We have spent a lot of money on the Nutanix solution that could have been better spent elsewhere, such as on high-end storage with plenty of IOPS and bandwidth.
I would rate Nutanix Prism a five out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Administrator at a healthcare company with 5,001-10,000 employees
Good micro-segmentation, automation, and central management
Pros and Cons
- "By using virtualization, we are saving on the cost of hardware."
- "I would like to have some cluster management tools included."
What is our primary use case?
We have several sites that we manage centrally using Nutanix Prism.
What is most valuable?
The most valuable features are micro-segmentation, automation, and central management between sites. By using virtualization, we are saving on the cost of hardware.
What needs improvement?
I would like to have some cluster management tools included.
For how long have I used the solution?
I have been using Nutanix Prism for six months.
What do I think about the stability of the solution?
This solution is stable. We are still in the evaluation stage, but it is being used on a daily basis.
What do I think about the scalability of the solution?
We have two sites, each with three nodes in a cluster. Beyond that, we have not tested scalability.
How are customer service and technical support?
The technical support from Nutanix is great.
Which solution did I use previously and why did I switch?
We are currently in the process of migrating from VMware to Nutanix.
How was the initial setup?
The initial setup is easy. Our deployment took three days to complete.
What about the implementation team?
We asked the vendor to support us for our implementation and deployment.
What's my experience with pricing, setup cost, and licensing?
Compared to VMware, the price of this solution is great.
Which other solutions did I evaluate?
We were looking into using Oracle PCA because one of our main objectives is to have a disaster recovery site on the cloud. This means that what we have installed, and whatever workloads are running, need to be replicated in the cloud. The best choices that we found for this were Oracle PCA, Nutanix, and VMware.
Ultimately, we found some limitations in Oracle PCA. Between Nutanix and VMware, they had similar features but Nutanix is less costly.
What other advice do I have?
Overall, this product is a good choice. You get a lot of features at a lower price.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Center Coordinator at Vocem
The server is self-managed in an efficient way, it solves possible logical errors to maintain production without interruptions
Pros and Cons
- "Everything has been valuable, without a doubt the server is self-managed with Prism in an efficient way, it solves possible logical errors to maintain production without interruptions, it's great."
- "Each era every year, new economies arise and ways to develop the platform to improve both the interface with the end-user and to make the main load more flexible to the specialized user of the platform."
How has it helped my organization?
With this solution, the company stood out in its operations 100% for the reliability of the equipment, the speed, and the comfort of the base user to handle the applications. This solution gave us agility and security for the operating personnel, effective backup in the event of disasters, communication is extremely fast. One of the main needs of the company was to be fast in writing and reading data in storage, prioritizing the disks that is more frequent to use, and Nutanix Pro is very clear.
So our efforts with clients are 100% effective.
What is most valuable?
Everything has been valuable, without a doubt the server is self-managed with Prism in an efficient way, it solves possible logical errors to maintain production without interruptions, it's great.
A professional who is starting his career in this environment or scope would be very easy because everything is guided and thought logically to be understood quickly, in addition to having excellent support with immediate solutions.
From any point of view, business is feasible with Nutanix solutions is a win-win.
What needs improvement?
It seems to me that everything is in gear as it should be, every time an update or new package appears it never ceases to amaze me as it helps us with a 100% stable technology, to add something would be to have clear the new needs of the human being. Each era every year, new economies arise and ways to develop the platform to improve both the interface with the end-user and to make the main load more flexible to the specialized user of the platform. Nutanix is at the forefront and changes the paradigm with other providers because it allows simplifying daily work.
For how long have I used the solution?
We have been using Nutanix Prism for three years.
Which other solutions did I evaluate?
The evaluation of other options was not carried out, we have that tool and it had to be used 100%.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ICT System Administrator at College of Europe
Has improved performance for our virtual desktops and is easy to manage
Pros and Cons
- "Since we began using Nutanix the performance for virtual desktops is much better."
- "The main area where an improvement could be made would be the pricing."
What is our primary use case?
I work as an ICT System Administrator in a tertiary institution and Nutanix is the platform we use for virtual desktop, VDI. We have approximately 200 members using the solution in addition to which we also have 350 students. The students only use it on a floating desktop pool, not concurrently.
What is most valuable?
The most valuable feature would be performance. Since we began using Nutanix the performance for virtual desktops is much better. It's easy to manage Nutanix with no downtime during periods of maintenance. There has also been a big improvement in the dashboard which is now very easy compared to earlier solutions.
What needs improvement?
The main area where an improvement could be made would be the pricing. Aside from that, it's a very good product.
An additional feature that could be included would be to make an easy connection to closed systems such as Azure.
For how long have I used the solution?
I've been using Nutanix for five years.
What do I think about the stability of the solution?
The product has excellent stability.
What do I think about the scalability of the solution?
It's very easy to scale because it's a cluster. We started with four nodes then add a fifth to add a vision computer. There were no issues and no down time.
How are customer service and technical support?
Customer support has improved a lot since the early days.
What other advice do I have?
I would advise others using VDI to add All-Flash clusters, so no ordinary disk, but All-Flash disks for performance. That's something I would suggest, but that is more specific for VDI environments.
I would rate this product a nine out of 10.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Operations Manager at BtServisi.com
High performance with an unlimited snapshot capacity that produces backups in minutes
Pros and Cons
- "The solution is a high-performance platform that effectively handles three-layered issues like SA and network fiber cables."
- "The solution does not support creating hybrid disc clusters."
What is our primary use case?
Our company provides infrastructure as a service to our customers and the solution is used on top of our platform to streamline workflows.
What is most valuable?
The solution is a high-performance platform that effectively handles three-layered issues like SA and network fiber cables.
The snapshot capability is a big advantage because it processes within minutes and is not limited by a virtual server's storage capacity. We are able to provide immediate backups to customers.
What needs improvement?
PaaS services are a bit complex to implement so should be strengthened and developed. We struggled to integrate so did not have the courage to implement PaaS services. The process should be easier to understand.
The solution does not support creating hybrid disc clusters that include SSD disc configuration servers with hybrid disc configuration servers in the same cluster.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
We are very happy with the stability provided for our cluster of 60 servers.
We struggle every day with hardware or server issues in our clusters. If a server hub breaks, the solution handles the problematic case very successfully.
What do I think about the scalability of the solution?
The solution is scalable and I rate it a ten out of ten.
How are customer service and support?
Three senior engineers handle all level two and level three issues that require technical support. The support team has access to our cluster for any troubleshooting needed.
Technical support has one of the smallest yet knowledgeable teams in the market. They are very fast and provide excellent support.
I rate technical support a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy and takes about four hours.
Our business has grown so we add fifteen servers per year to our cluster with no issues. It takes about five days to add these new servers.
What about the implementation team?
Our internal team of four engineers handled the initial implementation.
We now have ten engineers on staff who handle daily operations which includes setup and implementation for our customers.
What's my experience with pricing, setup cost, and licensing?
The pricing is based on a licensing model and is around $10,000 for a two-year license. As we buy more servers, we receive license discounts.
Two years ago, the solution was costly because Turkey was in a financial crisis and Lira exchange rates were high so the two-year license was $15,000.
What other advice do I have?
I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
VMware Administrator at a tech services company with 1,001-5,000 employees
Good support, competitively-priced, and fast performance
Pros and Cons
- "Nutanix Prism is very fast compared to VMware and whatever you need to do, you can do it quickly."
- "Nutanix does not support all of the Linux distributions, so we have to use VMware in some cases."
What is our primary use case?
We are using Nutanix Prism with our Linux systems.
What is most valuable?
Nutanix Prism is very fast compared to VMware and whatever you need to do, you can do it quickly.
What needs improvement?
The only issue with Nutanix is that when you want to take a snapshot, you have to power down and then back up, which creates a short period of downtime. This is a negative point for Nutanix because, in our environment, downtime is not something that we get easily. VMware does not have this issue.
I would like to have more control from Prism so that you can control everything from there, as it does with vCenter.
Nutanix does not support all of the Linux distributions, so we have to use VMware in some cases.
For how long have I used the solution?
I have been working with Nutanix for the past two years.
What do I think about the scalability of the solution?
There is a limitation when it comes to scalability. We have a lot of tools in our environment so the resources are at about 80% capacity. In order to add more tools, we have to add another node and move the VM into another cluster. This will create downtime. Currently, we have 14 nodes.
How are customer service and technical support?
Nutanix technical support is very good. You just log a call, they respond, and you can easily get support.
Which solution did I use previously and why did I switch?
I used VMware for six years but I am now more comfortable with Nutanix. Nutanix Prism is cheaper in price and they are very supportive.
How was the initial setup?
The initial setup is straightforward. I would not say that it is tough, or complex, but rather a very easy setup.
What's my experience with pricing, setup cost, and licensing?
This product is cheaper than using VMware.
What other advice do I have?
Nowadays, I recommend that people use Nutanix Prism. I have been using Nutanix for two years and feel that it is very good compared to VMware. I spent six years working with VMware and am more comfortable with Nutanix. They are very supportive.
My only complaints about Nutanix are that downtime is required more often and the issue with resource limitations when clustering.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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