It's the most flexible and best solution for our people who are both offshore and onshore because of the reporting capabilities. When we hire new employees, we look for people who have used this tool for testing experience.
Manager, IT Product Support at a retailer with 1,001-5,000 employees
It's a flexible solution, including the reporting capabilities.
What is most valuable?
How has it helped my organization?
It's allowed us to really focus on load testing and to get some results that we've reported to our business managers.
Another thing we really like is that it takes advantage of our monitoring tools when we're performance testing. They work well together.
What needs improvement?
The migration from LoadRunner to Performance Center was not as smooth as I would have liked. Some of it was not the tool but us, but it still could have been smoother and taken a little bit less time.
For how long have I used the solution?
We started off with LoadRunner and we've been using that for probably a year, and then we just recently converted over to the Performance Center, which is their staff solution, in the last year.
Buyer's Guide
OpenText Enterprise Performance Engineering (LoadRunner Enterprise)
February 2025
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Learn what your peers think about OpenText Enterprise Performance Engineering (LoadRunner Enterprise). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
What was my experience with deployment of the solution?
We've had no issues with deployment, other than the initial migration.
What do I think about the stability of the solution?
It's stable now.
What do I think about the scalability of the solution?
For situations in which we've had to scale up a little bit, they've been there to help us. We didn't have any trouble scaling.
How are customer service and support?
I have not been as impressed as with their other products. They do respond, they do have the knowledge to do this but it hasn't been the same as what I've seen with other products. A little more challenging.
How was the initial setup?
We were challenged in out setup, making it more complex, because we didn't us HP cloud and were using AWS instead. Some of the connections weren't set up properly.
What's my experience with pricing, setup cost, and licensing?
Make sure you figure out what you want before you buy. Determine how many and what types of licenses you need.
Which other solutions did I evaluate?
Although there may be other products out there that do an amazing job, they don't necessarily have the skill set in the industry that makes it worth me going out there and looking at them.
What other advice do I have?
During implementation, make sure you're talking about a cloud solution. You may be implementing in multiple areas, so planning is very important.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Performance Test Consultant at a government with 10,001+ employees
We can view tests at run time, which has helped us to execute tests from different time zones. However, sometimes the Book Time Slot option hangs if I cancel any test or time slot.
What is most valuable?
The most valuable features to us are--
- Ease of uploading the scripts, and
- Script maintenance.
How has it helped my organization?
- Multiple users from different locations can login.
- We can view tests at run time, which has helped us to execute tests from different time zones.
What needs improvement?
Sometimes the Book Time Slot option hangs if I cancel any test or time slot. Also, if the results file gets corrupted, then we need to contact HP to get the raw results.
For how long have I used the solution?
- Standalone PC – six years
- SaaS PC – two years
What was my experience with deployment of the solution?
We encountered no issues when deploying.
What do I think about the stability of the solution?
We've had no issues with stability.
What do I think about the scalability of the solution?
We've scaled without issue.
How are customer service and technical support?
Customer Service:
Customer service is excellent.
Technical Support:Technical support is excellent.
Which solution did I use previously and why did I switch?
I have used Borland SilkTest, JMeter and LoadUI. JMeter and LoadUI have limitations in terms of the protocols. SilkTest is not as user friendly as Performance Center.
How was the initial setup?
It was not complex, but I needed to consult HP support a couple of times for clarification and for help in registering the load injectors.
What about the implementation team?
We did it in-house.
What was our ROI?
If the organization is going to test multiple protocols like Ajax, TruClient, Citrix, and SAP frequently, then there is definitely a high ROI in using this tool. If it's only the HTTP protocol being used, then other less expensive tools will be sufficient.
What's my experience with pricing, setup cost, and licensing?
It is quite expensive.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
OpenText Enterprise Performance Engineering (LoadRunner Enterprise)
February 2025
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Learn what your peers think about OpenText Enterprise Performance Engineering (LoadRunner Enterprise). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Director of QA at a insurance company
Covers a number of types of applications from web to back office and mobile
What is most valuable?
It helps us to test the performance of our applications at load, and what sets it apart is the number of types of applications that it covers from web to back office, and even mobile. Makes multiple protocols available to us.
How has it helped my organization?
It gives us advanced reporting. Allows us to compare performance as we make application changes, and scale to the level that we need as a large organization.
What needs improvement?
I'd like to see feedback from production, to see what scenarios to run, and even better integrations into some other products such as AppDynamics.
For how long have I used the solution?
I've been using LoadRunner for some 15 to 18 years personally, but at the company I'm at, for about six months.
What do I think about the stability of the solution?
Yes, I would say it is stable. We haven't had a problem with stability.
What do I think about the scalability of the solution?
I believe it will meet our needs into the future. We heard today that you can scale up to 2,000,000 users even with the sister product, which is StormRunner. We haven't had any issues with scalability.
How is customer service and technical support?
We use a third-party for tech support and they do a great job.
How was the initial setup?
Straightforward. Very easy to do.
What other advice do I have?
I think it's the best product out there for performance and load testing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Performance Test Engineer at a tech services company with 10,001+ employees
We no longer need different physical machines for each control as users can log into a single instance and manage all other controllers from there.
What is most valuable?
Using multiple controllers and using random LG’s for different executions with IP spoofing really helps to simulate realistic scenarios.
How has it helped my organization?
Previously, we had different physical machines for each controller, and then we shifted to Performance Center. It allows users to log into a single instance and to manage all other controllers from there.
What needs improvement?
I think Stormrunner is the best example of a cloud based solution, so it may be that Performance Center can have a better, richer, and faster UI.
For how long have I used the solution?
I've used it for one year.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
4.5/5
Technical Support:4.5/5
Which solution did I use previously and why did I switch?
I started with HP products.
How was the initial setup?
It was a bit complex in terms of administration but we got help from technical people.
What about the implementation team?
I was not completely involved in implementation, so I don’t have much information on this.
What's my experience with pricing, setup cost, and licensing?
I think HP has a straightforward approach.
Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
Managed Performance Test Consultant at a tech consulting company with 501-1,000 employees
It keeps a run log and allows for script and scenario versioning, although trending reports do not always work as I would expect them to.
What is most valuable?
Performance Center allows multiple users to access and work on a project simultaneously.
Additionally, it keeps a run log and allows for script and scenario versioning.
I also like the scheduling feature that allows us to manage multiple projects using the same controller and load generators.
How has it helped my organization?
I am a performance tester, and I need a product that can maintain my scripts, scenarios, monitors and run logs. Performance Center is my product of choice.
Just recently, I used the command line feature to create scripts that can be used across multiple environments. That feature saved me a great deal of time --thousands in man hours over the last year.
What needs improvement?
The trending reports do not always work as I would expect them to. I have had issues with transaction times being pulled in correctly.
Additionally, trending a test run can take over 30 minutes when it should take five.
For how long have I used the solution?
I've used it for five years.
What do I think about the stability of the solution?
Performance Center requires regular maintenance in order to remain stabl
What do I think about the scalability of the solution?
No
How are customer service and technical support?
The company I work for provides Performance Center support. Orasi has won several awards for their HP support. I use Orasi support when ever I require customer service for an HP product. I have never had an opportunity to use HP customer service.
Which solution did I use previously and why did I switch?
I have had the opportunity to use two other products briefly. Unfortunately, I did not have enough experience to speak to this with any authority.
How was the initial setup?
I was not involved in the deployment of any of the instances of Performance Center that I have used. However, I have been involved in three different upgrades for three different clients.
When Performance Center is managed properly with proper maintenance, there were no issues with upgrades. I have seen instances of script corruption, user access difficulties and project corruption.
It is necessary to have an experienced Performance Center administrator providing regular maintenance.
What about the implementation team?
Orasi Software does Performance Center implementation. I am not a member of that team. I have been on projects where Performance Center was implemented by the client and then Orasi was called to correct any issues.
Again, I cannot stress enough how important it is to have an experienced administrator. It may cost more initially but it will save time and money later.
What was our ROI?
The return on investment is immeasurable. One of my first clients was an entertainment company that called us after their production site had gone down for a day. The reservation system was down for over six hours. They estimated they had lost in excess of three million dollars an hour.
Regular performance testing prevents such occurrences. Needless to say they have not been down since.
What's my experience with pricing, setup cost, and licensing?
The price tag on Performance Center is a large one. It can be daunting. There are so many options now with Cloud Controllers, using Cloud Load Generators, purchasing VUser licenses by the day or even hour. Additionally, Performance Center in the cloud relieves you of the essential maintenance and administration requirements.
Which other solutions did I evaluate?
I was trained on HP LoadRunner and then Performance Center. I was not involved in any evaluation process.
What other advice do I have?
Performance Center is not difficult to pick up for a beginner. When I was first introduced to Performance Center, I had just started my career as a performance test engineer. It is not completely intuitive though. I believe there are some extraneous requirements. As I mentioned before an experience administrator is recommended.
The command line feature allows you to set a parameter value at the scenario level. It can be applied to all scripts in a scenario. This feature has saved me a great deal of time.
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Disclosure: My company has a business relationship with this vendor other than being a customer: Orasi Software is an HP Partner. Orasi software sells HP software solutions, supports all products we sell and provides installation, upgrade, training, mentoring and consultants to use the products we sell. Additionally all of our consultants are well versed in non HP software solutions.
DevOps Engineer at a computer software company with 501-1,000 employees
A mature tool with lots of capabilities, but it is resource-intensive and the technical support is frustrating
Pros and Cons
- "This is a product that has a lot of capabilities and is the most mature tool of its kind in the market."
- "The TruClient protocol works well but it takes a lot of memory to run those tests, which is something that can be improved."
What is our primary use case?
We use LoadRunner for performance testing.
What is most valuable?
This is a product that has a lot of capabilities and is the most mature tool of its kind in the market.
What needs improvement?
In the DevOps model, performance testing has become a bottleneck. This is because, after the completion of a sprint, people are in a hurry to send it to production but it first needs performance testing. Whenever there is a code change, it takes a lot of time to rescript and debug the script.
The TruClient protocol works well but it takes a lot of memory to run those tests, which is something that can be improved. Basically, it is too resource-intensive.
Performance testing needs to be better integrated into an agile framework.
There should be a way of automatically increasing the load generators on the cloud, without specifically having to spin up the agent and configure it. There is a third-party tool that does this.
For how long have I used the solution?
I have been using LoadRunner Enterprise for nine years.
What do I think about the stability of the solution?
Although it is stable, the whole performance testing process becomes very slow because of its complex scripting and having to rework the scripts. Ultimately, this will become obsolete if it is not improved.
What do I think about the scalability of the solution?
LoadRunner is a scalable product. We have a team of four or five people who use it.
How are customer service and technical support?
The technical support is very bad. It seems that people will ask a lot of unnecessary questions just to bide the time. We are very frustrated with the support team.
Which solution did I use previously and why did I switch?
This is the only tool that I have used for performance testing. It is the tool that I use most of the time in my role.
How was the initial setup?
The initial setup is fine. Deploying LoadRunner is quick but to set up the performance testing itself takes a lot of time.
What other advice do I have?
When it comes to organization, people compare automation testing with performance testing. Automation testing is something that is very easily integrated within an agile and faster delivery framework. The scripting in automation testing is robust because it is GUI-based. When it comes to performance testing, it is request-response-based and the scripts are not very robust in some of the application platforms. Because of that, people feel that performance testing is a bottleneck and it takes a lot of time.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Performance Test Lead at a energy/utilities company with 1,001-5,000 employees
It supports basic web HTTP, Citrix, Oracle, and even some Real X.
What is most valuable?
It supports an extensive portfolio of protocols. It supports everything from the very basic web HTTP, which is kind of the bread and butter of load performance testing tools, to Citrix, Oracle, and even some Real X, and others. The breadth of the product is very valuable.
It is a very powerful tool. They pitch it as the market leader and it kind of is. It's that big “one-tool-fits-all” kind of option. You don't need to go and get several tools, each of which supports an individual kind of protocol. You can do pretty much everything on the entire stack with one tool. That makes it good.
How has it helped my organization?
It centralized our ability to offer a performance engineering service. We’ve been up as a one-stop shop for projects and programs to come in. We know what tools we’re going to use. Rather than custom fitting something for each project, we can say, “This is what we're going to recommend."
What needs improvement?
I'd like to see a more shared data repository. They have their costs up. I think they could expand it out a bit more so we could have it running across synthetic users and protocol types.
What do I think about the stability of the solution?
The stability is very good. A couple years ago, you might have been able to point a finger at HPE and say maybe they weren't doing enough with the product; so it was probably unstable. As it is, over the last couple of years, they've innovated a bit more. There's been a bit more change without losing the core stability.
What do I think about the scalability of the solution?
The scalability is good. We got Performance Center, which is kind of the enterprise version of LoadRunner. That solved a number of pinch points for us by enabling us to run multiple performance engineering programs at once; so that is really good.
How are customer service and technical support?
Technical support is really good. I’ve had stuff bounced around the world to have problems solved.
Which solution did I use previously and why did I switch?
We were previously using LoadRunner and we moved to Performance Center. Under the covers, they are very much the same, but Performance Center just has a lot more flexibility from a licensing perspective and from a setup and management perspective. It was kind of a natural evolution.
How was the initial setup?
The initial setup was really reasonably straightforward. We pretty much just followed the installation guide.
Which other solutions did I evaluate?
We also considered Microsoft. We chose HPE because of its breadth of capability.
What other advice do I have?
When we selected a vendor, it was a trade-off between having the best in class and the price. It needs to be cheap and we need to get along with them.
Whether I would advise colleagues to choose this solution is entirely situationally dependent. It fits our needs and our project portfolio, but that doesn't mean that it will meet everyone else's needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Performance and Fault-tolerance Architect with 1,001-5,000 employees
The web interface, which allows use by multiple users in multiple locations, is helpful as we operate from India, the UK, and the US.
What is most valuable?
- Web interface, which can be used by multiple users from multiple locations
- Groups distribution
- Good for batch and timely executions
- Results in easier readable format
- Single license can be used optimally in different time zones for 300% ROI
- Multiple projects execution
- Time slot bookings for controller
- Optimal use of Load generator/injectors
How has it helped my organization?
Maximum utilization of controller as we operate from India, UK and US in different time zones.
What needs improvement?
Deletion of collating test results by admin access only.
For how long have I used the solution?
6 years
What was my experience with deployment of the solution?
no
What do I think about the stability of the solution?
no
What do I think about the scalability of the solution?
no
How are customer service and technical support?
Customer Service:
8/10
Technical Support:9/10
Which solution did I use previously and why did I switch?
only HP loadrunner
How was the initial setup?
complex
What about the implementation team?
HP vendor
What was our ROI?
200%
What's my experience with pricing, setup cost, and licensing?
Little expensive
Which other solutions did I evaluate?
no
What other advice do I have?
no
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ALM Performance Center is HP’s Web-enabled global performance testing tool, which is specially designed to simplify the testing process and increase test efficiency for multiple concurrent performance tests across multiple geographic locations.
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Buyer's Guide
Download our free OpenText Enterprise Performance Engineering (LoadRunner Enterprise) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2025
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I work with HP PC & HP LR for more than 9 years and it is a great tool if it is correctly implemented