The most valuable feature is the analysis tool. It enables me to make a good, detailed analysis after a test run.
Test Engineer at a transportation company with 11-50 employees
The most valuable feature is the analysis tool.
What is most valuable?
How has it helped my organization?
On a day-to-day basis, we're working very tight with developers. We use this tool to:
- Outline the details in our systems on the test
- Give feedback to our developers and they do changes
- Test again
It's really good
What needs improvement?
It would be nice if the Citrix protocol could be updated.
What do I think about the stability of the solution?
Stability is pretty good. We only had a few glitches over the past few years.
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OpenText Enterprise Performance Engineering (LoadRunner Enterprise)
April 2025

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848,989 professionals have used our research since 2012.
What do I think about the scalability of the solution?
It seems to be scalable. In our part of Jefferson Boeing, we are about 5000 people.
How are customer service and support?
I haven’t needed to use technical support.
How was the initial setup?
I was not involved in the initial setup and I have no idea how it went. We're not allowed to fiddle around with installations.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Performance Test Specialist at a retailer with 10,001+ employees
The enterprise card allows us to use our central software for all our testers who are located worldwide.
Valuable Features
The most valuable feature is the enterprise card. It allows us to use our central software for all our testers who are located worldwide.
Improvements to My Organization
It's a rather complex product. There are always things that could be better, such as new protocols that allow for more efficient testing and sharing of data across our teams.
Room for Improvement
It needs to be able to inform us what our current situation is, that is, what version we're on, etc. This is important because we do reinstalls and upgrades once a year, so that information is still valid for us each time we do that.
Use of Solution
We have been using it for six years.
Stability Issues
The stability is pretty good.
Scalability Issues
It's the right size for us right now for our purposes and we will not grow out of it any time soon. So scalability is not relevant at this time.
Customer Service and Technical Support
When you initially file a support case, it's difficult because they ask you many technical question to assess the problem. This takes a long time. I think there should be a better way for HP to know what the situation is so that you don't have to think about it for half a day.
Initial Setup
The initial setup was OK, wasn't too complex.
Implementation Team
We worked out the complexities ourselves.
Other Solutions Considered
I've looked, but I haven't found any alternatives -- including web-based applications -- that are better than Performance Center.
Other Advice
It's a very capable solution and I highly recommend it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
OpenText Enterprise Performance Engineering (LoadRunner Enterprise)
April 2025

Learn what your peers think about OpenText Enterprise Performance Engineering (LoadRunner Enterprise). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,989 professionals have used our research since 2012.
Test Engineer at a tech services company with 1,001-5,000 employees
It provided us detailed analyses of the tests we conducted, although its enhanced support could be improved.
What is most valuable?
It isn't a very complex product to use. That's what I liked about it.
How has it helped my organization?
My organization was not using any other product so I won't be able to compare it to others, but this product was really helpful in providing us the the detailed analysis of the tests that we conducted.
What needs improvement?
I think some enhanced support, be it online or documentation, would be appreciated.
For how long have I used the solution?
I used it for about a year, and v12 for a few days.
What was my experience with deployment of the solution?
I didn't face any major issues.
What do I think about the stability of the solution?
I didn't face any major issues.
What do I think about the scalability of the solution?
I didn't face any major issues.
How are customer service and technical support?
Customer Service:
7.5/10.
Technical Support:7.5/10.
Which solution did I use previously and why did I switch?
I didn't have the chance to use any other product.
How was the initial setup?
I believe that the setup was quite easy as I was able to proceed without facing any hurdles. The interface was pretty easy and helpful.
What about the implementation team?
We used a vendor team.
What other advice do I have?
Even though I was a beginner, I was at ease while using this product but I believe the documentation provided alongside it could be improved. It is a great product that provides one with an extensive amount of functionality.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DevOps Engineer at a computer software company with 501-1,000 employees
Intuitive, feature -rich, and easy to install
Pros and Cons
- "The user interface is fine."
- "I believe the data that demonstrates the automated correlations should be corrected."
What is most valuable?
Overall, I am satisfied with this product.
All of the features are available with Micro Focus LoadRunner Enterprise.
The user interface is fine. It's intuitive.
What needs improvement?
I believe the data that demonstrates the automated correlations should be corrected. In addition, because it requires a lot of hardware, true client-based scripting should be improved. That needs to be improved.
For how long have I used the solution?
I have been working with Micro Focus LoadRunner Enterprise for the last ten years.
How are customer service and support?
The response time for technical support is extremely slow. They are generally not well-versed.
The technical support is awful.
How was the initial setup?
There were no issues with the implementation process. It was okay.
What's my experience with pricing, setup cost, and licensing?
The price is a bit too high.
What other advice do I have?
I would rate Micro Focus LoadRunner Enterprise an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Architecte principal at Cimpa
The controller and analysis engine are a piece of cake
What is our primary use case?
Even if the protocol and API doesn't cover your need, you can always find a solution. That means you can always handle any situation with a piece of code, whatever the target application is.
How has it helped my organization?
For me, it's the best product for a performance team covering a large range of technologies and constraints.
What is most valuable?
The controller and analysis engine are a piece of cake, configuring the scenario and gathering results are the most important to me.
From my 15 years experience, I measure that I spend only 5% of my time to script, other tasks are more consuming: understanding the business process, making the dataset relevant and reliable with workflow (with VTS for instance which is very great), finding how and what to measure and so on.
What needs improvement?
Some features could sometimes disappear without reason. It's extremely recommended to take time to evaluates newer versions before upgrading.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Load and Performance Test Engineer at a computer software company with 501-1,000 employees
We are able to connect and run tests from different locations with this tool, although storing the results of our tests requires the use of a lot of memory in our data center.
What is most valuable?
It gives us a run history of the tests we've planned and executed.
How has it helped my organization?
We are able to connect and run tests from different locations with this tool.
What needs improvement?
Storing the results of our tests requires the use of a lot of memory in our data center.
For how long have I used the solution?
I've used it for three years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
I have mixed feelings about HP technical support. A few technicians know what they are doing, but the majority don’t.
Which solution did I use previously and why did I switch?
No previous solution was used.
What about the implementation team?
We implemented it with our in-house, but we used the help desk during the entire process of implementation. Their help desk needs to know more about their own tools.
Which other solutions did I evaluate?
No other options were looked at.
What other advice do I have?
I like the tool.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
QA Lead at a tech consulting company with 10,001+ employees
It gives us the ability to do enterprise-level load tests, although integration with third-party tools could be improved.
What is most valuable?
- Integrated Infrastructure
- Cloud load generators
- Analysis
How has it helped my organization?
- Enterprise-level load tests
- Great analysis module for results
What needs improvement?
- Backend integration
- Performance
- UI improvement
- Integration with third-party tools
For how long have I used the solution?
I've used it for the last seven to eight years.
What do I think about the stability of the solution?
Stability has some room for improvement.
How are customer service and technical support?
It needs improvement.
Which solution did I use previously and why did I switch?
We previously used a different enterprise level product.
How was the initial setup?
Complex in installation with many server/mc configurations.
What about the implementation team?
We did it in-house with help from tech support.
What's my experience with pricing, setup cost, and licensing?
The price is quite high. It also has expensive licenses, and product support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Performance Test Engineer/Test Lead at a tech services company with 10,001+ employees
It gives you a wide-ranging view on performance bottlenecks, from CPU to memory to network, but I would like to see them integrate it with a mobile UI to automate scripts.
What is most valuable?
- Analyzer
- Performance Center
How has it helped my organization?
It gives you a wide-ranging view on performance bottlenecks, from CPU to memory to network etc. This helps identify possible bottlenecks in the production environment, as well as the expected/unexpected loads.
What needs improvement?
Mobile testing - integrate it with a mobile UI to automate scripts and run it concurrently.
For how long have I used the solution?
I've used it for five years alongside HP LoadRunner v9.0 to v11.50, and HP UFT.
What was my experience with deployment of the solution?
No issues encountered, but an upgraded patch is required.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
7/10. Since 70% of the market share is HP, it is very common, and tough, to reach them for support. The estimated wait time is always at least 20 minutes.
Which solution did I use previously and why did I switch?
No previous solution was used.
How was the initial setup?
It’s fairly easy and straightforward. With the current version, 12.0 and above, it looks and feels complicated, and not user friendly to implement.
What about the implementation team?
Through a vendor team.
What's my experience with pricing, setup cost, and licensing?
The price has skyrocketed, and to stay competitive, they need to reduce the licensing costs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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license cost has to be restructured and reduction as per use.