We use LRE to develop script and we use VuGen, a component of LoadRunner, for result analysis. Those two components are responsible for generating load and then injecting it into a particular system. We develop the script on VuGen, and create a smooth scenario on LRE that uses a load generator and controller to run the test. The controller then collects the results and we carry out an analysis. We are customers of Micro Focus.
Sr. Software Engineer at Wells Fargo
Simple and user-friendly; remote servers can be monitored while running tests on the dashboard
Pros and Cons
- "Creating the script is very easy and user friendly."
- "Lacks the option of carrying out transaction comparisons."
What is our primary use case?
What is most valuable?
Creating the script is very easy and user friendly. If you need to simulate a use case, it's easily recorded using VuGen. It also enables the creation of monitors for a particular system which includes FD dashboards. Remote servers can also be monitored while your test is running on the LRE dashboard.
What needs improvement?
I'd like to be able to carry out transaction comparisons with previous tests. It's a feature of NetStorm that I'd like to see in LRE. Currently, we can only compare averages to transition response time. Having that ability to compare would highlight any patterns, comparing them with results at regular intervals. We'd be able to know what was going on throughout the testing process.
Some of the scripts we use require some custom JARS. It requires importing something to the script if those have been embedded. If that process could be automated, it would make a difference. Whether it's MQ, Kafka or JDBC, those kinds of binaries could be part of a bundle.
For how long have I used the solution?
I've been using this solution for two years.
Buyer's Guide
OpenText LoadRunner Enterprise
November 2024
Learn what your peers think about OpenText LoadRunner Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,192 professionals have used our research since 2012.
What do I think about the stability of the solution?
We had some initial issues that were resolved and since then the stability has been good.
What do I think about the scalability of the solution?
We haven't used their scalability capabilities yet, but I'm sure it's good.
How are customer service and support?
Their technical support is excellent.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was carried out before I began working in the company but I believe it's very straightforward. We have 70 performance engineers using this solution in my team.
What's my experience with pricing, setup cost, and licensing?
We are an enterprise company so we have a license with Micro Focus. I believe that if you have up to 50 users, there is an open-source option.
What other advice do I have?
I would recommend downloading the software for personal use to test it out. The solution solves my needs and provides everything required to carry out performance load testing so I rate the solution nine out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Performance Engineer at a non-tech company with 10,001+ employees
Support many applications, scalable, and reliable
Pros and Cons
- "The most valuable aspect of Micro Focus LoadRunner Enterprise is the overall support it has for a lot of different applications and defined domains."
- "The price of this solution could be less expensive. However, this category of solutions is expensive."
What is our primary use case?
Micro Focus LoadRunner Enterprise scripting tool. We run scripts using this tool. The performance center is where we do the simulations and testing based on whatever application the organization that I work for uses.
What is most valuable?
The most valuable aspect of Micro Focus LoadRunner Enterprise is the overall support it has for a lot of different applications and defined domains.
What needs improvement?
The price of this solution could be less expensive. However, this category of solutions is expensive.
For how long have I used the solution?
I have been using Micro Focus LoadRunner Enterprise for approximately 13 years.
What do I think about the stability of the solution?
Micro Focus LoadRunner Enterprise is stable. We are in the process of upgrading to the newer version, but the version we are using supports many applications, such as web and Java-based applications.
What do I think about the scalability of the solution?
Micro Focus LoadRunner Enterprise is scalable.
We have three people using this solution in my organization.
Which solution did I use previously and why did I switch?
I have previously used JMeter.
How was the initial setup?
We install Micro Focus LoadRunner Enterprise in our local systems.
What about the implementation team?
We did the installation of the solution with our system administrators or a manager who has access. Not everyone has the correct access to install the software.
What's my experience with pricing, setup cost, and licensing?
This solution can be expensive.
What other advice do I have?
One person is enough for the maintenance of the solution when we have three people using it.
I rate Micro Focus LoadRunner Enterprise a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
OpenText LoadRunner Enterprise
November 2024
Learn what your peers think about OpenText LoadRunner Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,192 professionals have used our research since 2012.
Senior Consultant at a tech services company with 10,001+ employees
A market leader that provides good analysis and is quick to install
Pros and Cons
- "What we call the LoadRunner analysis is the most useful aspect of the solution."
- "Integration can be tricky during the setup process."
What is our primary use case?
We have used it for most of our web-based application testing. We have more than 25 applications that are tested with this tool, with a load of more than 1,000 users as well. It's mostly for the enterprise applications like CRM or Citrix, as well as the Google Toolkit applications, and then there are the different protocols that this particular LoadRunner supports, like through clients or APS services. Those are where we can capture and run our tests with the LoadRunner.
How has it helped my organization?
Looking at the load of more of the applications and the testing needs have definitely been met. Even new users or interns can manage the solution, so there's a low learning curve.
It's a market leader and a pioneer. People enjoy working on it. It helps give them a career boost and opens up opportunities.
What is most valuable?
What we call the LoadRunner analysis is the most useful aspect of the solution. With it, you could do reports and it does all the statistics, and then you can do the cross-verification or cross-analysis as well to look at comparisons. Those are fascinating.
The installation is quick.
What needs improvement?
The UI and how they show different methodologies of monitoring need improvement. We'd like to integrate data from different clouds as well as different servers.
Integration can be tricky during the setup process.
Technical support in not helpful or responsive.
They have been doing a lot actually to improve the product right now.
For how long have I used the solution?
I've been using the solution for more than ten years.
What do I think about the stability of the solution?
Most of the time, the solution is stable. If our environment is stable, the solution is reliable.
What do I think about the scalability of the solution?
The solution can scale. We've been using it for most users and have been increasing our servers - and they have LoadRunner installed on them. We are expanding usage. However, the cost may be a deciding factor.
We have six people using it in our company.
How are customer service and support?
Support is very poor. We've had a very frustrating experience with them. Initially, when you raise issues with them, they always send a link to some sort of document that is useless to us. After two or three follow-ups on our end, we might start getting answers. Once we escalate further, we get to the professionals, and only then will we get to a solution.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
We previously used IBM's Rational Robot, as well Silk Performer.
How was the initial setup?
The installation was quick, however, getting integration and getting the data flowing, that's tricky. We need to rely entirely on the Micro Focus team for that. It's not like we can do it in-house. Though we know how to install it, there are a lot of complications when we try to go through it.
We had three people deploy the solution and two people are available for maintenance.
What about the implementation team?
We had the Micros Focus team assist us with the initial setup process.
What was our ROI?
We have witnessed an ROI, however, when you take into account how we're costing it's likely not a helpful number to share.
What's my experience with pricing, setup cost, and licensing?
The solution is pretty expensive. I can't speak to the exact cost. I'd rate it three out of five in terms of affordability.
Which other solutions did I evaluate?
We did evaluate one or two other options before choosing LoadRunner. We looked at Silk Performer and another solution called Compuware.
What other advice do I have?
I am not using the latest version of the solution.
While we use on-premises deployments right now, we are starting to look into the cloud.
I'd advise potential new users to look at their budget. If it's a larger enterprise, LoadRunner will make sense due to the big environment. If budget is a concern for a company, it may be better to look at other options.
I'd rate the solution five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Program Manager at a manufacturing company with 10,001+ employees
A stable solution that supports a wide range of technologies and protocols
Pros and Cons
- "The solution does support a wide range of technologies and protocols. Plus, two features, network virtualization, and service virtualization, are really helpful. Apart from that, the way they have their billing scenarios, like the execution, is very good."
- "In Micro Focus LoadRunner Enterprise, I need to spend a lot of time training people, while on other low-code or no-code platforms, I need not invest that much time."
What is our primary use case?
Our organization uses the solution for testing the performance of applications mainly. At times, we have also used the services provided by the solution, like network virtualization and service virtualization.
What is most valuable?
The type of application support Micro Focus LoadRunner Enterprise has is very good. The solution does support a wide range of technologies and protocols. Plus, two features, network virtualization, and service virtualization, are really helpful. Apart from that, the way they have their billing scenarios, like the execution, is very good. We can also have a lot of flexibility in building various scenarios or a load test which is one good thing. I like the way they have made their reporting area. Using certain features in the solution, the insights one gets are very useful for understanding the performance issues in the application.
What needs improvement?
Some areas for improvement in the solution are mainly based on the fact that right now, in the market, there are emerging low-code or no-code platforms, like NeoLoad. In Micro Focus LoadRunner Enterprise, we have to work on scripting. So, I need a skillful resource if I want to hire anyone. In the case of NeoLoad, a low-code environment, and platform, I don't have to search for a skilled resource. I can provide cross-skill training to the existing workforce, and they can work for me. In Micro Focus LoadRunner Enterprise, I need to spend a lot of time training people, while on other low-code or no-code platforms, I need not invest that much time.
For how long have I used the solution?
I have been using Micro Focus LoadRunner Enterprise for ten to twelve years. Also, I am using the solution's latest version. My company is just a customer of the solution.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It takes time to build skills around Micro Focus LoadRunner Enterprise. Also, a person who knows LoadRunner can work on any other tool since that person will know the basic concept of performance testing. There are a lot of users in my company who are using the solution, and if I were to give a count of the users, then it would be in the thousands. Presently, there is an increase in the usage of the solution and the number of users using the solution. Also, I don't have an idea of how the solution is being used by other teams which operate in other countries.
How are customer service and support?
The solution has a good customer service and support team. I have dealt with them multiple times in the past, and they do support us wherever required. I rate the technical support team eight or nine out of ten. To be more concrete, I would rate them a nine.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup process was straightforward.
The solution was deployed on the cloud.
What other advice do I have?
The solution has all the capabilities. The only area they need to work on is the low-code platform which has started emerging in the market lately. If they could do something in that area, it would be a great overall tool in the market. Right now, it takes a lot of time for me to train people and get them onboarded. However, while I use other tools like NeoLoad, I can easily train my team.
I rate the overall solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Test Lead at a tech services company with 10,001+ employees
Feature-rich with good documentation but can be expensive
Pros and Cons
- "The solution offers helpful guidelines and has good documentation."
- "They had wanted to change the GUI to improve the look and feel. However, since that time, we see a lot of hanging issues."
What is our primary use case?
We do have an address to the client protocol we are using, and web streaming and web services.
What is most valuable?
With LoadRunner, 80% of the cases will be supported. It has everything. It supports most features. It's very feature-rich.
The solution offers helpful guidelines and has good documentation.
What needs improvement?
While they keep on working on improving the tool level, the tool has instability in terms of loading and processing. There are a lot of times hanging issues up until version 11 or 11.2. After that, the productions are pretty stable.
They changed the GUI. They had wanted to change the GUI to improve the look and feel. However, since that time, we see a lot of hanging issues.
The implementation process can be a bit complex. Even with 15 years of experience, I have trouble finding things.
They need to make scalability functionality better.
We've raised hundreds of bugs in the Ajax TruClient protocol. I don't know how they are doing testing. However, they should test it in other scenarios. When you're releasing a protocol, the test coverage should be more. They need to do a better job at releasing a full product instead of releasing something half-done and fixing it along the way.
The solution is expensive.
For how long have I used the solution?
I've been using the solution for ten years.
What do I think about the stability of the solution?
The solution does have some instability and hanging issues. It has to be improved as it is causing a business loss for them.
What do I think about the scalability of the solution?
Scalability-wise, it has to improve in certain protocols. If you take Ajax TruClient, the memory consumption was very huge in the terms of the particular protocol. That needs to be somewhere where we can minimize the memory consumption to have more virtual users run on the system.
People need to buy too many load generators to run their tests. Even for file users, we need a lot of load generators to run that.
We have seven to eight team members using the solution right now.
We have been using it for the past 10 years with the same client. We have all the version upgrades happening from LoadRunner ALM products onwards. We went into the ALM Enterprise. And we were the people who raised hundreds of bugs in the Ajax TruClient protocol.
How are customer service and support?
We've dealt with lots of bugs, and we scheduled a meeting for support. They take some time to get to a solution. They'll sometimes take months to get a solution in place.
I understand it is not a small thing when you are launching a new protocol and all. However, they should have, before launching, fewer bugs. They need to take care of a lot of things before launching the product.
Which solution did I use previously and why did I switch?
We've used JMeter, WebLOAD, and NeoLoad.
While Micro Focus' competition does offer a lot of tools, this solution does a better job of laying out guidelines. There are examples and use cases, and they respond to questions. Those are the reasons people are still using them.
How was the initial setup?
The installation process is a little complex. There has been confusion in terms of the Enterprise version and whatever they have in the exhibition suite. We call it ALM. The UI is not as user-friendly now with the changes they have made. It would help if they simplified their interface a bit. It might make implementation easier.
It used to be simpler. Now we have a separate team that handles the setup.
We have two people available that can deploy and maintain the product.
What was our ROI?
We don't see an ROI as we mainly recommend the tool and clients use it.
What's my experience with pricing, setup cost, and licensing?
It's a costly tool. When you are paying for something, there are expectations that it will work properly.
I'd rate the affordability at a two out of five.
You do need to buy a few extra features that are not included in the main cost.
What other advice do I have?
We are customers.
If a client has a budget, I would recommend the solution. It is a good tool. However, there are stability issues, and it does have a complex UI. It's good if you have specific protocols and specific requirements. When that is the case, there may be no other tool available.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior delivery manager at a healthcare company with 10,001+ employees
A versatile solution that ensures seamless handling of a wide range of protocols and technologies
Pros and Cons
- "The most beneficial features of the solution are flexibility and versatility in their performance."
- "Offering a direct integration feature would ensure a completely smooth experience."
What is our primary use case?
We employed OpenText LoadRunner Enterprise for a diverse range of applications and objectives. Since we are in the healthcare industry, this solution helps us to manage the digitalization of the data and ensure successful end-to-end workflow.
How has it helped my organization?
It delivers multiple benefits across various aspects. We can efficiently monitor all of the system resources and network usage. It also helps us to identify performance bottlenecks, and optimize application performance.
What is most valuable?
The most beneficial features of the solution are flexibility and versatility in their performance. It is seamlessly handling a wide range of protocols and technologies.
What needs improvement?
Offering a direct integration feature would ensure a completely smooth experience. Until now, we had to use different tools running in the back to get a perfectly detailed analysis.
For how long have I used the solution?
We have been using the solution for a couple of years.
What do I think about the stability of the solution?
The stability is at a very high level. I would rate it nine out of ten.
What do I think about the scalability of the solution?
If we put aside the licensing challenges, OpenText LoadRunner Enterprise can stimulate numerous virtual users, making it suitable for testing large-scale systems. I would rate the scalability eight out of ten.
How are customer service and support?
We didn't have many situations that required us to request assistance, but when we faced certain minor issues, they provided excellent support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used to utilize Apache JMeter, and it is a good solution, but OpenText LoadRunner Enterprise offers better features that are suitable for our business. Its flexibility in terms of building a CI/CD pipeline across the platforms is a benefit.
How was the initial setup?
The initial setup process is straightforward for a simple type of server architecture. But if you are integrating separate test generator engines between the setups, it will require support from the supplier. It is important to have a strong understanding of performance-testing concepts.
What's my experience with pricing, setup cost, and licensing?
The suitability of the solution depends on the specific needs and requirements of an organization or project. It also depends on which model will be integrated and used, as does the price structure and the licensing. We are content with the pricing and find it to be reasonable in terms of value for money. The only challenge is when it comes to large enterprise companies that are working with multiple suppliers. The integration of licenses is very difficult or in some cases, impossible.
Which other solutions did I evaluate?
OpenText LoadRunner is the leading solution as of now. There are definitely other tooling options available in the market, but if you are searching for an enterprise-level solution, LoadRunner is the number one product.
What other advice do I have?
Overall, we are pleased with the solution as it satisfies our requirements and meets our expectations. I would rate it eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deputy Manager at _VOIS
A performance testing solution with good customer support
Pros and Cons
- "We can measure metrics like hits per second and detect deviations or issues through graphs. We can filter out response times based on timings and identify spikes in the database or AWS reports."
- "Sometimes, the code is not generated when we record the scripts in the backend."
What is our primary use case?
We primarily use OpenText LoadRunner Enterprise for performance testing. There are three main components: the Fusion Loader, the analysis part, and the Vision, which we use to record diverse scenarios. We configure it for multiple users. The controller is used for load testing, stress testing, regression testing, or bundling various scenarios. Once the tests are complete, we analyse response time.
Depending on the requirements, LoadRunner enables load testing for distributed applications or services. Generally, we execute load tests for around three hours. Performance tests can span eight to nine hours but vary depending on project specifics. We have three different approaches for performance testing based on project requirements.
What is most valuable?
We have a different option. We can schedule our scripts to execute at a specific time based on the requirement with a specified number of users. LoadRunner offers such facilities which other tools lack.
OpenText helps us identify the amount of load testing impacts on overall performance. We can measure metrics like hits per second and detect deviations or issues through graphs. We can filter out response times based on timings and identify spikes in the database or AWS reports. We can also analyse long-running queries or reasons behind response time degradation. By filtering out details like 90th or 95th percentile response times, we gain insight into when and why transactions degrade, providing detailed information.
What needs improvement?
Some minor issues, like controller crashes and script generation, take time. Sometimes, the code is not generated when we record the scripts in the backend. After clearing the cache, the solution sorts out issues, like identifying the root cause.
LoadRunner integrates with specific tools seamlessly. We do have plans to integrate with Dynatrace or Splunk.
For how long have I used the solution?
I have been using OpenText LoadRunner Enterprise for 7 to 8 years.
What do I think about the stability of the solution?
The product is stable. There is no downtime, but sometimes some scripts get corrupted, and the script code generation takes time. There have been environmental or data machine issues.
What do I think about the scalability of the solution?
We have three different instances of LoadRunne. If we're using 1000 users in one of the environments, we use the same hardware for the other environments.
We have one standard license key for all users. 10-15 people have access to this solution.
How are customer service and support?
Customer support is good. We get support for whatever issues we have raised.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy because I have already spent seven to eight years.
First of all, we need a license key. Then, we need to download the LoadRunner Enterprise software. We require specific specifications. The machines should have a minimum amount of RAM and CPU. We need to fulfil three requests before we can download the LoadRunner file. The installation usually takes around three to four hours.
We have a separate team for support. For example, if we require more CPU, RAM, or drive size on an IBM machine, we seek support from them. However, one person is sufficient for the installation and setup process.
There is another team responsible for maintenance.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Mar 18, 2024
Flag as inappropriateDomain Engineer at a energy/utilities company with 5,001-10,000 employees
Helpful for documenting everything and doing various types of testing
Pros and Cons
- "With LoadRunner Enterprise, doing various types of performance testing, load testing, and automation testing has been very helpful for some of the teams."
- "I have seen some users report some issues, but I have personally not had any issues."
What is our primary use case?
We use it for doing automation testing, and there are various teams that use it for performance testing, load testing, etc. For ALM, we use it to create requirements, test labs, and test plans and get our test results in.
How has it helped my organization?
LoadRunner Enterprise has helped our organization in being able to document everything and maintain the history. This way, in the future, if the product gets enhanced or new features get added, you know what was tested previously, and then you also have the new stuff. You have the history of those changes and all the testing that has been done.
We use the TruClient feature for browser-based testing, but I am not the end user for it. My guess is that it is helpful for reducing scripting work.
LoadRunner Enterprise has affected our users. Testing is obviously a must before you release a software product. The fact that you can automate some of the testing, and you can do stress testing, performance testing, and simulate a load as if users are actually using it helps a lot. You better understand how the application will operate when it gets into production, and if there are issues, you can spot those early on.
LoadRunner Enterprise has helped streamline our testing processes. We have a process in place for users who need access to it. There is a governance team for the rules and how the product should be used and not. There is a little bit more structure. Based on what I have heard in the organization, it does appear to help them. LoadRunner Enterprise makes it easier for them to be able to do their tasks. They can automate things without them having to manually do it.
LoadRunner Enterprise has helped save us time, but I do not have the metrics.
LoadRunner Enterprise has helped improve our product quality. We can spot issues early on. That helps a lot. This way, we are aware of the issue before we go live in production. We can remediate it before the product goes live.
What is most valuable?
With ALM, being able to write our test scripts and being able to document our test results are valuable. That comes in handy. This way, we have a record of the things that have been tested. There are also workflows that we can create, which are very helpful.
With LoadRunner Enterprise, doing various types of performance testing, load testing, and automation testing has been very helpful for some of the teams.
What needs improvement?
I work more on the administration side. I am not a daily user, but especially during this conference, we are seeing that everything is going to the cloud. We are trying to see what are some of the benefits of going to the cloud.
I have seen some users report some issues, but I have personally not had any issues.
For how long have I used the solution?
My organization was already using it when I joined, but I have personally been using it for over three years.
What do I think about the stability of the solution?
I have not seen any stability issues. I have seen some users report some issues, but we will usually open a case if we cannot figure it out.
What do I think about the scalability of the solution?
With LoadRunner, you get load generators. You can add more as needed. Its scalability is fine.
How are customer service and support?
We get our support through another vendor.
Which solution did I use previously and why did I switch?
When I joined the team, they were already using it, so I do not know what they were using before.
How was the initial setup?
I have been involved in the upgrades. If it is a patch or something small, it is less time-consuming, but if it is a major upgrade, it takes more time and more planning. We need to assess how long it will take, what resources are needed, and do we need to request new servers.
What was our ROI?
My guess would be that we have seen an ROI.
What other advice do I have?
Overall, I would rate LoadRunner Enterprise a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free OpenText LoadRunner Enterprise Report and get advice and tips from experienced pros
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Updated: November 2024
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