Try our new research platform with insights from 80,000+ expert users
it_user521931 - PeerSpot reviewer
IT Analyst at a tech services company with 1,001-5,000 employees
Consultant
The asset properties feature is the most valuable feature.

What is most valuable?

The asset properties feature is the most valuable one since none of the other databases are able to match this particular aspect. This product has the correct way in which asset transactions are being handled.

What needs improvement?

There is need for improvement in the Oracle support. We get good support only when we have severity in cases and otherwise it's really tough to get. Thus, they need to improve their support for the lower level programs.

For example, for the SRS over the weekend, there is no support available. Sometimes what happens is that these things are not business critical but those are the ones that are driving the business; we have to hold that.

What do I think about the stability of the solution?

We have not experienced any downtime. It is very stable.

What do I think about the scalability of the solution?

This product scales well. Exadata, which is giving it, is a powerful machine in regards to storage and so on. For a single instance, we need to have good hardware underneath; only then, it can scale. However, it's doing quite well if we have that.

Buyer's Guide
Oracle Database
February 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

How are customer service and support?

Oracle support is really good. If we have some issues, we open a case and we get good support from them.

What other advice do I have?

You should use it. I would recommend it.

I would also recommend to do some certification programs so as to get the best out of this product and get a detailed exposure of the core issues.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user426513 - PeerSpot reviewer
Consultant at a recruiting/HR firm with 501-1,000 employees
Vendor
11g: Vertical scaling is the most valuable feature for us. What needs to improve is the real-time query response.

Valuable Features

Vertical scaling is the most valuable feature for us in our use of it with version 11g.

Improvements to My Organization

For the company, the greatest improvement came with the integration and higher availability of data. We need to track our customers' needs, and the data with Big Data Solutions is now stored and used to get end user reports via QlikView.

Room for Improvement

What needs to improve is the real-time query response. We will be changing the Database over to SSD soon, which will improve those response times.

Use of Solution

We are using an IBM AIX POWER machine with Oracle 11g. We want to upgrade Oracle Database to 12c.

Deployment Issues

There were no issues with the deployment.

Stability Issues

We have had no issues with the stability.

Scalability Issues

We've had no issues scaling it.

Customer Service and Technical Support

Oracle and IBM often come into the office to discuss the situation and any current issues. We also get help with our teams who operate the systems.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Oracle Database
February 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
PeerSpot user
Database Expert at a retailer with 1,001-5,000 employees
Vendor
Plus- stability, minus- SQL*NET for variety platforms

Valuable Features:

Reliability, CBO

Improvements to My Organization:

Processing and accounting of credit card transactions.

Use of Solution:

16 years

Stability Issues:

I've encountered stability issues with Oracle on Windows Server after regular updates.

Implementation Team:

In-house implementation

ROI:

16 months
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user480726 - PeerSpot reviewer
Analyst at a tech services company
Consultant
The reference information which is available is helpful if I encounter problems.

Valuable Features

There are many use cases for the Oracle Database and if I encounter any problems, there's information available which I can reference.

Improvements to My Organization

We are the ones who are developing the system and delivering it to our customers, so it does indirectly benefit our organization from this perspective. The fact that we are able to leverage the available information that I mentioned earlier, means we are able to make sure that development is successful.

Room for Improvement

The response speed of the support as well as lowering the price.

Stability Issues

In comparison with other commercial databases, it's more stable but there are many challenges that we feel should be corrected.

Scalability Issues

For us, there are not so many cases that require scalability.

Customer Service and Technical Support

I think it takes longer because we're in Japan and if we have a problem then we need to pass the information to the US and it takes them time to respond.

Initial Setup

Relatively speaking it's easy.

Other Advice

Oracle is the number one product I recommend as long as the customer has sufficient budget.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user516681 - PeerSpot reviewer
it_user516681Works at a tech company with 51-200 employees
Real User

I have been using Oracle for 20 years and it is by far the best database I know.

it_user480216 - PeerSpot reviewer
Developer at a tech services company
Consultant
The Japanese documentation is quite important for us.

Valuable Features:

I'm not using a lot of different Oracle Database functions, but for us, the fact that they have a documentation in Japanese is quite important. It's quite easy for us to find what we want to do. We wish that the community in the Japanese language would become more activate in the future.

Improvements to My Organization:

The benefit that we get from using the Oracle Database is the sense of security or the stability.

Room for Improvement:

Others would be better fit to answer this, but I hope that the product will improve in terms of usability (user-friendliness).

Stability Issues:

After the release we need to do a performance tuning, so we need to figure out what we can do for the visualization for the performance tuning. We wish that Oracle could offer this as a product so that we are able to easily start using it. 

Initial Setup:

No, but I was involved partially when we developed the environment of the Oracle Database. At that time I had the impression that it was not so difficult, it was rather smooth.

Other Solutions Considered:

We compared it to other competitors. In the end, the end-user is the one to select which product they want to use. What we can offer is that in terms of the security or in terms of the share, how many companies are using it, which big names are using the Oracle product?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1176771 - PeerSpot reviewer
ETL Developer at a tech services company with 51-200 employees
Real User
Works very well, suites all enterprises, and is easy to learn and deploy
Pros and Cons
  • "It is user-friendly. It didn't take me much time to learn it."
  • "There are a few errors for which Oracle doesn't provide detailed information. It doesn't clearly indicate the columns or lines for which we are getting an error. It would be better if they provide more detailed information for such errors."

What is our primary use case?

Our clients are using it.

What is most valuable?

It is user-friendly. It didn't take me much time to learn it. 

We can understand the real issue or message for most of the errors. We can easily understand why we are getting an error, which is helpful for fixing it.

What needs improvement?

There are a few errors for which Oracle doesn't provide detailed information. It doesn't clearly indicate the columns or lines for which we are getting an error. It would be better if they provide more detailed information for such errors.

For how long have I used the solution?

I have been using this solution for about 4.3 years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

They are responding on time. I'm satisfied with their response.

How was the initial setup?

For me, it's easy.

What other advice do I have?

I would recommend it to others. It is suitable for small, medium, and large enterprises, and I haven't faced any issues with it so far.

For me, it is a 10 out of 10. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1506519 - PeerSpot reviewer
AI Data Architect at a media company with 11-50 employees
Reseller
Safe, with good technical support, but they need more patches and better stability
Pros and Cons
  • "There is a lot of information available on the internet, so problems can easily be fixed."
  • "I would like to see more patches."

What is our primary use case?

We are resellers. We are Oracle Vendors. We provide products for our customers.

What is most valuable?

The most valuable features of this solution are that it's stable, and it's safe.

There is a lot of information available on the internet, so problems can easily be fixed.

What needs improvement?

I would like to see more patches. 

While the stability is good, it could still be better.

For how long have I used the solution?

We have been selling Oracle Database for more than ten years in our company.

What do I think about the stability of the solution?

It's a stable solution, but it could be better.

What do I think about the scalability of the solution?

We have 115 customers who are using Oracle Database. We have small to medium-sized companies and we have approximately five large-sized companies. 

How are customer service and technical support?

Technical support is good.

How was the initial setup?

The initial setup is complex. It is not easy to install.

I do the maintenance and support for our customers.

What other advice do I have?

I would rate Oracle Database a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
it_user486543 - PeerSpot reviewer
Systems Engineer, Crew Escape & Life Support F35 Lightning Ii at a tech company with 10,001+ employees
Real User
It has been stable. We don’t have much downtime.

Improvements to My Organization

It helps us to manage and run the company.

Room for Improvement

As a developer, I use the reporting side. We need a better reporting tool with some kind of data warehouse capability. We are happy with the product, though, and are just looking for new features. Most of the time we end up using any additional features they provide.

Use of Solution

We have used the product for twelve years.

Stability Issues

It has been stable for all of our twelve years of use. We don’t have much downtime. The product is really good.

Scalability Issues

It meets our scalability requirements right now.

Customer Service and Technical Support

We are quite happy with the support we get.

Initial Setup

We haven’t experienced any problems regarding product upgrades. We follow a very systematic approach so that we don’t have downtime.

Other Advice

We are a big company, and we are satisfied. I think it is a good product. I would give it an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Product Categories
Relational Databases Tools
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.