Oracle Database Reviews and Pricing

Ismail Aboulezz

Chief Executive Officer at LeaseWeb

Apr 1, 2025

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Continuous updates improve performance and add valuable features to meet workload demands

Pros and Cons

"Oracle Database is easy to install, customize, troubleshoot, and maintain."

"Oracle's technical support is not very effective. Opening support tickets does not yield satisfactory results, whether dealing with Oracle directly or their regional partners."

What is our primary use case?

My customers use Oracle Database within their ERP system for various functions, including financial management, material management, planning management, production management, sales and distribution, and customer relationship management.

What is most valuable?

Oracle Database is easy to install, customize, troubleshoot, and maintain. Its data management capabilities include data quality, data integration, data architecture, modeling, and data security, which are very important for data-driven companies. Furthermore, Oracle Database's performance and scalability features meet workload demands, and its continuous updates improve performance and add valuable features.

What needs improvement?

Oracle Database needs improvement in data analytics capabilities, AI involvement, machine learning, and deep learning. It should handle unstructured data to enable building big data environments.

For how long have I used the solution?

I have been working with Oracle Database for twenty-five years.

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What was my experience with deployment of the solution?

My experience with deploying Oracle Database is generally smooth. It takes about one day to install the database engine itself. The time to make it production-ready depends on the customer's data size, ranging from one day to a couple of weeks.

What do I think about the stability of the solution?

Oracle Database is very robust, and I rate its stability nine out of ten. However, stability depends on the hardware configuration, such as server features, single or double server, and data center availability.

What do I think about the scalability of the solution?

I rate Oracle Database's scalability nine out of ten. The database regularly releases new versions with better performance and security features. However, no database can receive a perfect score as there are always improvements to be made.

How are customer service and support?

Oracle's technical support is not very effective. Opening support tickets does not yield satisfactory results, whether dealing with Oracle directly or their regional partners.

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the initial setup as eight out of ten. Although the setup is generally smooth, integration or localization issues, particularly regarding documentation, can occur.

What about the implementation team?

When deploying Oracle Database, I follow the installation manual provided. The process depends on the operating system, such as Windows, Linux, or UNIX.

What's my experience with pricing, setup cost, and licensing?

Pricing depends on the number of licenses required based on the number of active users. Although I cannot directly compare prices with Microsoft SQL, for medium businesses, Oracle and IBM DB2 pricing are quite similar. I rate Oracle's pricing six out of ten.

Which other solutions did I evaluate?

For medium businesses, I compare Oracle Database with IBM DB2. For large businesses, Oracle and DB2 are both considered.

What other advice do I have?

I recommend Oracle Database for its valuable features and performance. I give the solution an overall rating of eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other

Disclosure: My company has a business relationship with this vendor other than being a customer: integrator

Last updated: Apr 1, 2025