Oracle Enterprise Manager Cloud Control Reviews

The most valuable feature of Oracle Enterprise Manager Cloud Control is the reporting.

The response time of the solution's technical support team is too long and should be improved.

I have been using Oracle Enterprise Manager Cloud Control for six years.

I rate Oracle Enterprise Manager Cloud Control ten out of ten for stability.

Our clients are mostly enterprise businesses.

I rate Oracle Enterprise Manager Cloud Control ten out of ten for scalability.

I rate Oracle Enterprise Manager Cloud Control seven to eight out of ten for the ease of its initial setup.

The solution’s deployment took 14 days.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten.

I would recommend the solution to other users.

Overall, I rate Oracle Enterprise Manager Cloud Control ten out of ten.

The solution is being used as a monitoring tool. 

The report feature is very useful. 

The configuration is not straightforward for web continuity.  It needs some improvement and the deployment is expensive. 

I have experience with Oracle Enterprise Manager Cloud Control.

It is a stable product. I rate the stability a nine out of ten. 

It is a scalable solution. I rate the scalability a nine out of ten. 

The initial setup is okay. For the deployment a step by step documentation needs to be followed. 

The deployment can be done in-house.

I have seen Return on Investment. 

One has to pay for the enterprise version. 

I recommend using the solution. I rate the overall solution a nine out of ten. 

The main use cases involve a wide range of tasks, from day-to-day database management to handling performance issues, backups, and migration activities, all within the context of AWS and Oracle technologies.

The capability to manage incidents, monitor agent statuses, and address performance issues is highly valuable. The tool provides a centralized interface where we can efficiently handle incidents, track agent status, and diagnose performance-related issues. This streamlined view offers a convenient way to access information, eliminating the need to navigate through separate database tools. It provides a clear and comprehensive perspective, allowing us to manage incidents and monitor performance seamlessly, both on the database side and in the AWS environment.

It's crucial to promptly resolve agent-related issues to ensure continuous and accurate monitoring of database features within the Oracle Enterprise Manager.

I have been using it for thirteen years.

Overall, I would rate it seven out of ten.

I use the solution for troubleshooting. 

It is sometimes difficult to create configurations in Oracle Enterprise Manager Cloud Control. 

I have been working with the product for four years. 

I rate Oracle Enterprise Manager Cloud Control's stability a nine out of ten. 

My company has more than 300 users. 

The tool's deployment is very fast. 

Oracle Enterprise Manager Cloud Control is a little expensive. 

I rate the solution a nine out of ten. 

From my experience, people use Enterprise Manager to control how they use Oracle software, including the installation base of software such as Oracle Enterprise Edition and options. But just having the system is not enough. It also helps with their licensing needs. System administrators use it for deeper purposes.

We are a service provider, so it depends on what the customer wants. The core Oracle Enterprise Manager can be used for cloud control, but it depends on the customer's needs.

Currently, it seems that Oracle is focused on cloud features, and perhaps even incorporating artificial intelligence into the administration of different functions of the software. This could potentially be implemented into Oracle Enterprise Manager.

I have been using Oracle for over fifteen years, so my experience using Oracle software is rather deep.

The initial setup depends on your experience. For example, for people who are doing it for the first time, it's probably difficult. For those who have done it multiple times, it's not a problem at all.

As far as I know, it is free with the Oracle database.

If you're using Oracle products, you should definitely use Oracle Enterprise Manager because it is central to product management.

Overall, I would rate the solution a nine out of ten because nobody is perfect, so I don't believe that it's possible to create a perfect product. However, Enterprise Manager is a good product for the functions it provides within the system. It is a central tool for managing Oracle, which is beneficial. Moreover, it does require some additional functions.

The solution is primarily used for monitoring the Oracle Database and extra data.

The peer format tuning is very useful for our clients. If they want to check the monitoring for peer formats and SQL cyber tuning, et cetera, they can. In traction sites also, if they want to check it out. If they have a hardware problem, they get some notification for any hardware error. You can configure between notification for mail and confirmation for mail to send to the customer. If there is a problem, for example, some memory problem, they sent an email. And they can check the monitoring on the cluster side. If they see if there is a problem and they have any action, they give can provide an action plan. The monitoring tool is great.

The solution is reliable. 

There are enough features, however, they could add an SQL flag. They have no MongoDB or other databases. It would be ideal if they offered plugins for those. 

The initial setup is a bit complex. 

In general, the product is complex. They need to simplify it and make it lighter. 

The performance can be a bit slow. 

I've been using this solution for a long time. it's been about 15 years now. 

The solution offers a good amount of stability and reliability. It's good enough.

The initial setup is quite complex. It is not exactly simple. In terms of difficulty, I would rate it a four out of five. 

The reason it is not easy to install is that you must install the database and the process of that. They also have no HA. The HA architecture is very hard to install for an Enterprise Platform product.

I would rate the solution an eight out of ten, even though it is a bit complex and really would be better if it was lighter and simpler. 

We are a solution provider and this is one of the products that we implement for our clients. Our primary use case was to change the infrastructure for one of our clients. They were moving SAP from an on-premise deployment to this one.

SAP is a high-performance application, and we are able to use Oracle Enterprise Manager Cloud Control to monitor and prevent bottlenecks.

The dashboard and reporting help us to do preventative AI and analytics to detect performance bottlenecks.

The only negative thing about this product is that it doesn't support all environments or all applications. It does support most but there are limitations around applications and monitoring.

I would like to see an expansion of the functionality into other products. This includes smaller products, like monitoring applications for MySQL or even smaller Oracle databases. It does support Oracle very well but in the smaller databases, they should increase functionality. Improving the detail of the databases that it can monitor would also be helpful.

We first implemented Oracle Enterprise Manager Cloud Control approximately a year ago.

This is a very stable solution

This product is very much scalable.

The technical support from Oracle is very good.

The initial setup is easy because you just have to deploy an agent. However, I did not install it myself.

The hardware is installed on-premises but it is a cloud device. This is what's called a Cloud@Customer. It's a private cloud infrastructure but can also join up with the public cloud.

It took us approximately one month to deploy.

We deployed this product with our in-house team, although it was a collaboration with Oracle. We dealt with Oracle telephonically because our team was in South Africa.

Only one person from our team was required for deployment. Also for maintenance, only one person is needed.

Our customer uses Oracle Universal Credits to pay for their license on an annual basis. The price is definitely affordable.

Overall, this is a good product but of course, there is room for improvement.

I would rate this solution a seven out of ten.

Our primary use case is to run Oracle databases and to monitor them. It can do everything. 

Compared to other monitoring products the user interface is very clear. It sends clear notifications. 

The on-premises installation is complex. It should be easier, especially for deploying agents that are running on a Windows machine that is running Oracle databases. It's very complex. Linux based machines aren't so complicated but it's complex for Windows. 

I have been using Oracle Enterprise Manager Cloud Control for over a year. 

I haven't had any issues with stability or scalability. 

Oracle support is always good. 

I don't handle sales but I know that it's very expensive, especially when it comes to support.

I would rate it a seven out of ten.

Not a ten because no product is a ten. It has everything that I need. It gives me some problems with the deployment. The initial deployment should be more simple. 

If you have a lot of Oracle infrastructure, I would recommend this solution. My advice would be to read a lot of documentation about the deployment. Get an expert to help with the deployment. It can be very complex with an enterprise manager. It can be a waste of time trying to figure out all of the features. 

We use the solution strictly for monitoring.

The real-time threat detection has been the most valuable feature.

There is a lack from the point of view of monitoring on the system. The performance of the system and its resources are things that I think can be improved. There needs to be real-time monitoring available on the solution.

We have been satisfied with technical support.

We installed in our repository with the agent. We installed on-premises and with an agent deployment.

We use the on-premises deployment model.

I would rate this solution seven out of ten.

We are an Oracle reseller and I have worked with different customers using this solution. This review is largely based on one of my customer's experience with the solution.

This solution allows customers to be able to monitor and manage the complete Oracle IT infrastructure in a single console. Many customers want to consolidate their infrastructure; they gain more in support services, performance, and security because the more you have consolidated, the better the service delivery, and the better the return on investment. The customers who have benefited most are fully consolidated using Oracle storage, Oracle hardware, Oracle databases, and Oracle applications.

In the event that there is an increase in workload, there is a single point of support services. When there is a mix of technologies, you have issues with services, and this is the reason that a unified platform is beneficial.

This solution is designed to maintain critical business applications, and sometimes there are a large number of them. Once this solution is configured, it will help administrators centralize their management of the environment.

With version 12c, it allows you to not only administer but provides valuable insight into the physical server. This includes information such as CPU usage, storage, workload, and details about the operating system.

Ultimately, this solution provides for centralization of everything. The administrators are notified of relevant issues, so a local administrator can attend to fix the problem. This means that problem identification and resolution is quite fast.

Prior to having a single point of management, IT services would not necessarily be able to quickly find the problem. For example, it may arise because of the operating system, CPU utilization, or maybe the hardware. You would not necessarily know what has happened within the environment.

The current version of this solution has an extensible architecture that not only looks to support the users, but also the hardware, including the storage, as well as all of the applications that you're implementing. There have been enhancements in the security and the reporting.

The most valuable feature is that you have a central line of management, by way of the console, for the administrators. It is a very big advantage.

It also provides valuable insight into everything that you do, including memory and storage utilization. 

Because this solution provides insight into all of the areas within the IT stack, it would benefit from enhancements in security. This is a major concern for our customers.

The cost for the licenses needs to be improved because they are expensive and scare many customers away from Oracle. This is unfortunate because Oracle products give the customer what they need. In the case of this solution, it is optional, rather than built-in to Oracle 12c. With this in mind, the cost should be lower, otherwise many users will not adopt the product.

One suggestion that I have for the vendor is to ensure that their sales team has technical knowledge about the products for which they are selling. Some customers have been misguided on certain products because the sales team did not fully understand them. Oracle needs to look into people who have strong skills in both selling and implementing the technology.

The first release of version 12c contained bugs. However, many of them have been fixed and the second release is a lot more stable.

The product itself has no issues. The only challenge comes from having to perform backup and recovery of the entire production environment.

This solution is highly scalable. There is no limitation on how many nodes you are going to be able to monitor.

Generally, once the installation is complete, customers do not expand the usage of the product.

I do not use the technical support for this solution myself. Also, I have not heard any followup from my customers about the quality of their local support services. Often, I will travel to perform a full deployment. Once the deployment is complete, I normally do not hear back the from customers. They deal with the Oracle support themselves, if necessary.

I do spend some time training the administrators to help orient them with respect to the product, and they are happy with that, but I do not generally hear feedback beyond this.

Prior to the current version, my customer was using version 11g.

This is a straightforward product, and there were not any challenges during deployment. Keep in mind that this product is deployed only after everything else has been set up in the environment. Once everything else is running, this solution will help you to monitor everything. It is not a complex setup.

This is generally a one-day deployment, depending on how complex the environment is and how many agents you are going to be monitoring. In my environment, there were only three or four agents, so it only took me one day to deploy a four-node cluster. In my case, the agents were only for monitoring, so I did not have to worry about the configuration. It was not as complex as I was expecting.

I had performed a couple of installations on my site, in advance. Normally, before deploying at a customer site, I work with solutions in my test environment. This made it very easy to deploy. Also, this particular customer was already using a previous version of Oracle, so I was comfortable with all of the technologies that were there.

I handled the implementation of this solution for my customer.

My customer has absolutely seen a return on investment. At the end of the day, problem resolution becomes much more seamless. There is a single management console, and even the Oracle Support Team is able to access it so that they can fix things quickly. The turnaround time in problem resolution is definitely improved.

The licensing costs are largely too high. Particularly in the African market, companies struggle a lot in terms of IT costs.

Our customer was contacted directly by Oracle, who suggested that they consider Oracle Grid Control. Rather than Grid control, they instead opted for Oracle Cloud Control. It was implemented immediately after they upgraded to version 12c.

I find that this product is highly complete because it points to almost everything in the environment. This includes the hardware, the operating system, the database, and the applications. The primary users of this solution are system administrators.

There is a challenge in upgrading from a previous version, such as 11c, to version 12c. It comes about because version 12c has a new Enterprise Manager Control, which is limited in terms of features, but does contain functionality for administrators to support customer IT environments and maintain uptime.

Many of my customers were reluctant to upgrade immediately after version 12c came out. Rather, they were more comfortable waiting for the second release. With this, many customers in East Africa have begun to adopt the new environment. Most of the bugs that were present in the first release have been fixed in the second.

There are some customers who are discouraged by how often there are major releases of this solution. It seems that almost every two years, a new product comes onto the market. Some customers have complained, for example, that a new version is about to be released, but they have not yet upgraded to the current version. In our domain, one of the biggest challenges is that the customers take a long time to adopt some of the new technology. Sometimes, by the time they get to understand the benefits and features of the newer product, it is too late.

Some customers have inquired about backup and recovery, and whether this solution will recover from the loss of data. This is something that depends on customer policy. Different customers will try different backup solutions, such as Snapshot, or using a High Availability approach that integrates Oracle Data Guard with Real Application Clusters (RAC) or Oracle GoldenGate. The Cloud Control solution is responsible for the management of everything within the environment, so it is not something that controls backup and recovery. Rather, it streamlines the management of services, environment, and application workload.

There is also an issue in this industry with a lack of people in pre-sales who have technical expertise in the products. Because of this, some customers are misguided. My advice is to make sure that you speak with somebody with such expertise before moving forward with any solution.

In summary, I would highly recommend this solution. As an engineer, over the years I have found it highly cumbersome and hectic when monitoring many services and applications. It becomes difficult to be able to meet your SLA, or service-level targets. But, with Oracle Cloud Control, you are able to meet your SLA targets.

I would rate this solution a nine out of ten.