Oracle Enterprise Manager Cloud Control Reviews

Managing deliveries is our primary use case: Oracle servers, Oracle networking, delivery receipts, applications, Tomcat/Apache, host machines, and checking the host data center.

Oracle Enterprise Manager Cloud Control has improved our organization in many ways:

• Before implementing this solution, the patching was done manually. Now, we do the same task with patching management. 
• Before, we used to monitor every server every day. Now, we don't have to monitor it, because we have an in-place solution. 

We get alerts from Oracle Enterprise Manager Cloud Control. We can proactively monitor every server before a problem happens on it.

The accuracy is the most valuable feature for us. Oracle Enterprise Manager Cloud Control gives us diverse monitoring tools, monitoring capability that can be extremely powerful, security patching, database consolidation, etc. all in one packaged distribution.

The product does have room for improvement in patch management. It is complex, but since the documentation is very much elaborated, we followed the documentation. 

We were able to implement it by ourselves. We didn't have to ask the third-party implementers to come and implement it for us.

The deployment took around two days. The whole deployment, all the production servers (we have around three hundred servers), took around three months.

I would like to see more security features in Oracle Enterprise Manager Cloud Control like application data integrity.

The solution is pretty good. This is very powerful. Oracle Cloud Control has the capability of not only managing Oracle products, but also Microsoft, IBM products, SharePoint, etc. Lots of solutions and applications come in this domain. 

Oracle is managing all the different procedures of applications, deliveries, storage, network, and load-balancing. It is a complete data-center solution.

Right now we have a cluster node with two servers clustered. It has a database. This database is on a two-node server. We can scale it up to as many as we want. 

Civil administrators, supervising administrators, network administrators, auditing administrators, managers, supervisors, security consultants, etc. are all using it.

We have in the Cloud Control every person assigned to a role. We have assigned a particular role to them: indoors administration, SharePoint administration, Exchange, etc.

Some are for the main controller. Some are Oracle admins, BI publishers, BI reporting tools, managers, etc. Every person has his/her role.

I would evaluate the solution's technical support with a 7 out of 10. They are lacking. Sometimes I feel the engineers on Oracle support don't know as much as we know. 

Maybe because we are using their product heavily or they're engineers who are working in Oracle support, but they don't have much breadth of knowledge in the product. What I've witnessed sometimes has surprised me. They don't know the product as much as we do. When the support goes through and the support call goes to the US, they are professional. When it comes through India, it's just terrible.

We switched due to the ease of control in managing productivity and administration. We were not using that solution as heavily as we are using Oracle Control now. It was the mobile Microsoft SCOM security package.

The initial setup is complex but since the documentation is very much elaborated, we followed the documentation. We were able to implement it by ourselves. We didn't have to ask the third-party implementers to come and implement it for us. 

The deployment took around two days for all the production servers. We have around three hundred servers, so it took around three months.

I did the setup myself. We didn't have any integrator. We followed all of the documentation and I was the one who implemented all the solutions. 

We have saved a lot of money on costs like wages, overtime, and manpower. The required hours were too high to maintain the servers previously. 

We had lots of people maintaining the servers. Now, there are not many people needed. The company is saving a lot of money.

We had some indicators. We studied our environment. We have most of our production systems and applications on Oracle. Consequently, the Oracle Enterprise Manager Cloud Control distro was well suited for us. 

We use Oracle's product line. We know that it also supports the other products that we're using like Microsoft Exchange, SharePoint, web-controllers, Apache servers, etc. 

We found Oracle Enterprise Manager Cloud Control much more suitable for us than other products for storage, switches, net logs, F-5, etc.

If people know their environment, they will know what product suits their business department and needs. If they are happier using Oracle applications or customer applications based in Java and Oracle products. Cloud Control is much better for us.

I would rate it an eight out of ten because I found it very helpful, proactive, and easy to manage I didn't give it 10, because of the support. I don't find the support very professional. 

Real-time SQL, performance monitoring and SQL Tuning Advisor are the features that I use the most. These features are very effective to find problems and to resolve them.

Besides these, setting alert mechanism, getting AWR reports and monitoring the Exadata hardware are the most useful features.

Also, adding clients remotely from the Oracle Cloud Control 12c screen makes this version different from the earlier ones.

There are still doubts as of how to use this tool for administration issues such as storage or replication operations. DBAs still prefer to administer databases by manual commands. They rather use this tool to monitor databases and alert mechanisms.

To be more specific, most DBAs (that I've met) prefer to use “Sqlplus”, “putty”, “secureCRT” command line tools or “Toad” tool to manage replication or to manage storage(tablespace, control file etc) instead of using EM Cloud Control.

They do not feel relaxed using EM Cloud Control for those subjects. Oracle may emphasize on those subject on the trainings. Or Oracle Support Engineers can motivate the customers about using those features if they are really stable.

I have used this solution for more than four years. Before this, I was using earlier versions of the product, i.e, Oracle Enterprise Manager 11g.

With the earlier release, we did encounter stability issues. But, now I use version 12.1.0.4.0. and I do not see any stability problems.

I have used the earlier version (i.e version 11g) and also, I have used dbconsole (i.e., the Oracle Enterprise Manager Console dedicated to one server). I switched to this version so as to administer my database and the Exadata hardware from one point.

The setup is not complex. Everyone can do it by using its official documents as well as the tutorials that can be found from the web easily.

If you plan to use OEM Cloud Control 12c for a corporate company, it will be better to get the Diagnostics and Tuning Pack or the Management license based on your needs. This tool will be your most important assistant. But for smaller goals, you can use the base OEM functions for free (http://docs.oracle.com/cd/E246...).

If you use Oracle, you do not have many options. This product is the best for a DBA. But, if you have license limitations, then you can use it with the base functions or you can use Oracle Enterprise Manager Console (dbconsole).

Implementing this version is so much easier than the earlier ones. You do not need to install agents into the client one by one. You can install the agent from one point (i.e., from the OEM Cloud Control 12c screen). You just need some firewall actions before installing the agents. Implementation is easy, there is no need for a lot of engineering.

The performance feature is most valuable to me. It allows the user to see the real-time behavior of the database and diagnose where an issue may exist. It also has advisor functions that give recommendations on what to do to fix any problems with performance of the database.

The product has made it possible to reduce the size of the performance team and still be able to correctly monitor all the databases and fix issues quickly, resulting in fewer downtimes.

This product is a web-based tool and sometimes has conflicts with some web browsers. This can be improved to make it more compatible with most of the popular web browsers.

I have used it for two years.

I encountered no issues with stability of the product.

As the number of databases increased, the tool got a bit slower. Its response time increased with larger number of databases.

Oracle provides excellent technical support for the product.

I did not previously use a different product.

Initial set up seems a bit complex from the beginning. Because it’s a web-based tool, it requires proper configuration to function properly with the browser.

For all the real-time benefits you get from using the product, I can say it is worth the price for licensing.

Before choosing this product, I did not get the chance to evaluate other options.

Take time to study how to use the product. It is very helpful, if it is put to maximum use.

I use the solution for troubleshooting. 

It is sometimes difficult to create configurations in Oracle Enterprise Manager Cloud Control. 

I have been working with the product for four years. 

I rate Oracle Enterprise Manager Cloud Control's stability a nine out of ten. 

My company has more than 300 users. 

The tool's deployment is very fast. 

Oracle Enterprise Manager Cloud Control is a little expensive. 

I rate the solution a nine out of ten. 

We are a solution provider and this is one of the products that we implement for our clients. Our primary use case was to change the infrastructure for one of our clients. They were moving SAP from an on-premise deployment to this one.

SAP is a high-performance application, and we are able to use Oracle Enterprise Manager Cloud Control to monitor and prevent bottlenecks.

The dashboard and reporting help us to do preventative AI and analytics to detect performance bottlenecks.

The only negative thing about this product is that it doesn't support all environments or all applications. It does support most but there are limitations around applications and monitoring.

I would like to see an expansion of the functionality into other products. This includes smaller products, like monitoring applications for MySQL or even smaller Oracle databases. It does support Oracle very well but in the smaller databases, they should increase functionality. Improving the detail of the databases that it can monitor would also be helpful.

We first implemented Oracle Enterprise Manager Cloud Control approximately a year ago.

This is a very stable solution

This product is very much scalable.

The technical support from Oracle is very good.

The initial setup is easy because you just have to deploy an agent. However, I did not install it myself.

The hardware is installed on-premises but it is a cloud device. This is what's called a Cloud@Customer. It's a private cloud infrastructure but can also join up with the public cloud.

It took us approximately one month to deploy.

We deployed this product with our in-house team, although it was a collaboration with Oracle. We dealt with Oracle telephonically because our team was in South Africa.

Only one person from our team was required for deployment. Also for maintenance, only one person is needed.

Our customer uses Oracle Universal Credits to pay for their license on an annual basis. The price is definitely affordable.

Overall, this is a good product but of course, there is room for improvement.

I would rate this solution a seven out of ten.

I use the solution for monitoring purposes. So, by running the agents, we can connect to our client, extract data from the database, and facilitate work component integration within the enterprise.

The solution helps database tuning through query ID and SQL ID; we can fine-tune skill parameters and gather information to enhance operational analysis and performance.

Oracle Enterprise Manager Cloud Control needs to improve its GUI. 

I have been using the product for a year. 

I rate the solution's stability a seven out of ten.

I rate the tool's scalability a seven out of ten. 

Oracle Enterprise Manager Cloud Control's deployment was straightforward. 

The solution's pricing is fine. 

I rate the tool a seven out of ten. 

The solution is being used as a monitoring tool. 

The report feature is very useful. 

The configuration is not straightforward for web continuity.  It needs some improvement and the deployment is expensive. 

I have experience with Oracle Enterprise Manager Cloud Control.

It is a stable product. I rate the stability a nine out of ten. 

It is a scalable solution. I rate the scalability a nine out of ten. 

The initial setup is okay. For the deployment a step by step documentation needs to be followed. 

The deployment can be done in-house.

I have seen Return on Investment. 

One has to pay for the enterprise version. 

I recommend using the solution. I rate the overall solution a nine out of ten. 

The use case was the monitoring of the database, which included consumption of resources such as CPU, memory, processes, and I/O.

One of the clearest examples is the agility of discovering processes/sessions that are burdening the database environment. With this agility, the DBA can more quickly verify this type of problem, in addition to checking locked sessions and not having to do several searches in views and tables of the data dictionary. The tool already does this for you in an agile way.

We had a case where a particular DML command could not perform the required update command on a table, and in this case we saw, within a few minutes, that we had another session doing an exclusive lock on the table. It was caused by an index rebuild command without the "online" option, that marked it to be rotated daily.

I believe that one of the most valuable resources this tool has is the ability to check offending processes, which are burdening the hardware resources, and to generate advice quickly that can improve a query's performance.

Another feature is the Resource Manager, where we can manage the consumption of resources of certain queries, separately in resource groups. Depending on the characteristics of the query, queries can be placed in groups that consume less database and hardware resources. 

There are others features as well, such as AWS and ASH report which, in Enterprise Manager, are generated in a more agile way, and with a more friendly interface, helping to detect abnormalities in the database.

One of the things that can be improved is the quality of results generated by BI Publisher. They are somewhat confusing when it comes to analysis.

Another point is in the installation of the product. The installation steps are very complex and the documentation for them is very generic and does not make very clear the correct steps from the installation to the addition of the host and database.

Another point that can be improved is the agent instability in the monitored hosts, because sometimes an agent has to be resynchronized to recapture the information.