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Vodja projektov sistemskih rešitev at a tech services company with 51-200 employees
Real User
Fairly priced, easy to set up and easy to use
Pros and Cons
  • "Technical support was very helpful when we needed them."
  • "The solution did have some stability issues, however, all I had to do was restart it."

What is our primary use case?

We just do some basic testing on how the product is working.

We are system integrators, and due to that, we are testing products to see if it makes sense to offer them to other customers.

How has it helped my organization?

For a company, the major point is visibility and also the control over who is accessing the network. With this product, you have visibility and also you have control if you want somebody in your network (or not).

What is most valuable?

The visibility of the product is excellent. 

Overall, it was pretty good in terms of usage.

The initial setup was very easy.

The pricing is reasonable.

I have reason to believe you could scale the product if you needed to.

Technical support was very helpful when we needed them.

What needs improvement?

It would be ideal if the configuration aspect of the product was easier. It's possible that the documentation could be better and could help with simplifying configuration steps.

The solution did have some stability issues, however, all I had to do was restart it.

Buyer's Guide
Portnox
November 2024
Learn what your peers think about Portnox. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.

For how long have I used the solution?

We've only used the solution for two to three weeks. It's a product that is still relatively new to us. I tested about six or seven months ago now.

What do I think about the stability of the solution?

The solution is pretty stable. Not very stable, and yet stable enough. I had some issues with it, however, then I had to restart it. After that, it was fine.

What do I think about the scalability of the solution?

I haven't really tested the scalability due to the fact that the test was not extended to find out how scalable it is. That said, it's my understanding that it is very scalable. For our purposes and how we will use it, it's fine. 

The product seems to be best suited for small to medium-sized organizations.

How are customer service and support?

Technical support was very good. They solved basically all my problems. I was quite satisfied with how helpful and responsive they were. 

How was the initial setup?

I did not find the initial setup to be overly complex or difficult. It was very straightforward and rather simple to deploy.

What about the implementation team?

I handled the deployment and implementation process myself. I did not need the help of an integrator or consultant. 

What's my experience with pricing, setup cost, and licensing?

We have just some list prices, just so we can evaluate the product. That said, from what I have seen, the prices are okay. They're not cheap and they're not very expensive. They are okay in terms of what you get. It's reasonable.

What other advice do I have?

We are a partner of Portnox.

I'd rate the solution at an eight out of ten.

I would recommend the solution to others based on its ease of use and simple implementation process. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user