Portnox Reviews

We primarily use the solution for network access control, on the wireless and the wired LAN. This includes managing; network access control, profiling of endpoints and, also managing guests and consultants on the network. 

Great visibility on who and what is connected or joined the network at any one time. This also allows for security posture attainment because of the profiling features of Portnox Core that allow for a particular endpoint update baseline to join the network or be quarantine until the baseline is met

Profiling to me is the solution's most valuable aspect. It gives you an extra edge, and you've got visibility on the status of the endpoints that are connected to your network. It becomes very easy for you to quickly update, and be able to see the level of availability that you have in the environment. It becomes very easy for you to manage your goals before they can even cause any issues.

For a network access control solution, Portnox is a very good solution. It offers great integration in heterogeneous environments that have a number of different vendor equipment. It is not limited, say, to one vendor. For a network access control solution, it's a very good solution.

Their dashboards are great and very easy to navigate.

It's so easy to set up, you may not need outside assistance.

I don't have any negative feedback in regard to the product as a whole. It's worked well for us and has very good features.

If the solution stayed as is, I'd be very happy with it.

However, if there was a change to the solution, it would be interesting if the Portnox team could include aspects of End-user behavior analytics (EUBA), with an aspect of AI to the already great profiling. But I already think quite highly of it.

I've been dealing with the solution for two years at this point.

The solution is quite stable. We don't have issues with it crashing or going offline. It's very reliable.

The licensing model is based on the number of users. Wireless is based on the number of access points. If I want to scale up, it's very easy. You just buy a new license and additional licenses for the users that you have. 

From a scalability point of view, it becomes flexible, in that you can actually buy licenses for exactly the number of users you have, or a range of a number of users that you hope to have. Scalability is fine and doesn't cause any issues.

Unfortunately, I've never contacted technical support. It's very easy for any IT person to deploy the solution due to the fact that it's extremely straightforward. Everything is visible. The dashboard is clear. Therefore, I've never actually gotten a chance to talk to technical support as there's never been a need. 

Maybe later, when they have a wider deployment, looking at having a number of sites on one CORE, I'll need their assistance. For now, I've not yet spoken to support. I only hope that their support is good when I do finally need to reach out. 

It's straightforward. They have a variety of ways you can deploy it. You can deploy it even using an OVA if you're deploying in a virtual environment. The best thing about it is it's mostly agentless, which makes everything very easy. It's not tedious for a system admin to deploy. The product is very good in that regard. Other solutions need you to deploy agents all over the network, to endpoints that are connecting. This is sometimes administratively impossible. With Portnox, you don't need to worry about this, which is great. 

It's fairly priced. From the features that are on offer, I would say that it gives you great value for money. Licensing model is great and is scalable 

I'd advise other organizations considering the solution to switch when you can. If you compare it to other solutions, other solutions are kind of tied to vendor-specific equipment. They have APIs to connect to other vendors. For Portnox, it's the usual communication interfaces that are already actually implemented within most hardware and most solutions.

It is very easy to work with the solution if you have an environment that has a number of different products, which is most of the IT Department across the world. Even if you have the same brand in the environment, it's very good. However, it is impossible to have one solution for doing everything. 

It is a very, very nice product. I would recommend it to any customer. Even to deploy, it's quite easy, and the price is very good.

Overall, I'd rate the solution ten out of ten. I have never had any issue switch it.

On-premises

We use the solution for NAC which gives us the ability to control networks. 

I am impressed with the solution's voucher capability and authentication. The tool is integrated with Active Direct storage. 

The product should consider more integration with vendors like Huawei. It should also improve visibility. The solution should offer a partner portal that can provide customers training on the in and out of the solution. 

I have been working with the product for more than six months. 

I would rate the solution's stability an eight out of ten. 

I would rate the tool's scalability a seven out of ten since for large environments it needs more intervention. 

The tool's setup is not complex. You need to have some knowledge about it. 

The tool is more expensive than Fortinet. 

The solution is suited for enterprises. I would rate it an eight out of ten. 

I work with a distributor. We Portnox, and NAC solutions.

The most valuable features of this solution are the agent features. 

I like the fact that you can take your device anywhere and still have that visibility from anywhere because it's agent-based.

I believe there is a lot of room for improvement in terms of integration. For example, integration with specific devices such as Huawei and CORE. The integration with third-party vendors could improve.

The scalability could be improved.

I was introduced to Portnox Clear in 2020, two years ago.

I believe that it is stable. That would be based on the customer's experience. We provide solutions to our customers, we are not using them. Stability is also dependent on the configuration, and how it is configured.

In terms of scalability, there is room for improvement.

Scalability issues have emerged with other vendors, as well as with multiple branches.

Technical support is great. I don't have any issues with the technical support of Portnox Clear.

I would rate the technical support a five out of five.

We also work with Portnox CORE.

The initial setup is pretty straightforward. I would rate the installation a four or five out of five.

Compared with other solutions, the pricing is a major pro.

I would rate their pricing a five out of five.

Pricing is quite reasonable.

If you want scalability and have many different vendors in your environment, you must first ensure that they are compatible with those devices. However, if you're looking for pricing, they're quite reasonable when compared to other vendors. In addition, installation is less complicated when compared to other vendors.

I would rate Portnox Clear a seven out of ten.

We just do some basic testing on how the product is working.

We are system integrators, and due to that, we are testing products to see if it makes sense to offer them to other customers.

For a company, the major point is visibility and also the control over who is accessing the network. With this product, you have visibility and also you have control if you want somebody in your network (or not).

The visibility of the product is excellent. 

Overall, it was pretty good in terms of usage.

The initial setup was very easy.

The pricing is reasonable.

I have reason to believe you could scale the product if you needed to.

Technical support was very helpful when we needed them.

It would be ideal if the configuration aspect of the product was easier. It's possible that the documentation could be better and could help with simplifying configuration steps.

The solution did have some stability issues, however, all I had to do was restart it.

We've only used the solution for two to three weeks. It's a product that is still relatively new to us. I tested about six or seven months ago now.

The solution is pretty stable. Not very stable, and yet stable enough. I had some issues with it, however, then I had to restart it. After that, it was fine.

I haven't really tested the scalability due to the fact that the test was not extended to find out how scalable it is. That said, it's my understanding that it is very scalable. For our purposes and how we will use it, it's fine. 

The product seems to be best suited for small to medium-sized organizations.

Technical support was very good. They solved basically all my problems. I was quite satisfied with how helpful and responsive they were. 

I did not find the initial setup to be overly complex or difficult. It was very straightforward and rather simple to deploy.

I handled the deployment and implementation process myself. I did not need the help of an integrator or consultant. 

We have just some list prices, just so we can evaluate the product. That said, from what I have seen, the prices are okay. They're not cheap and they're not very expensive. They are okay in terms of what you get. It's reasonable.

We are a partner of Portnox.

I'd rate the solution at an eight out of ten.

I would recommend the solution to others based on its ease of use and simple implementation process. 

On-premises

The ability of the product to search the entire network and know what you have hidden on your network.

For tech support, most of the time they do not need to ask the IP address of the client since they see it in portnox.

The GUI and the knoxer remote site functions.

2 years

Yes, it didn't block rogue devices in 90 seconds, it took 6 minutes, but they fixed it. Besides that, there were a few security issues they fixed.

It can't work fully redundant.

Customer Service: High level and good customer service.Technical Support: They have good tech support, but have room for improvement.

Before you choose portnox, make sure that it supports all of your needs.

It's a good product but needs improvement.