Quest Foglight for APM [EOL] Reviews

We keep an eye on high latency, so we can handle bottlenecks before they become a bigger problem.

VMware environment. Because of the overall view of the VMware environment. As well as the alerting. At a glance I can easily see what is going on with all of my VMware environments, including top consumers of resources.

Since our purchase, the product has split in many ways. It needs to have more simplified – buy one buy all licensing. The “cartridge” concept for every little thing is a bit of a bother to implement.

We've had no issues with the stability.

There have been no issues scaling it for our needs.

Technical Support has been excellent. Since we originally purchased, Dell purchased Quest – and the support is excellent.

Dell OpenManage and HP InsightManager provide different kinds of hardware level information, and we did not find suitable for our VM guest monitoring.

The only issue I have had is with the “cartridge” concept, and the different updates to that. I am looking forward to trying the newer version sometime. Right now, this version just works well the way it is for what I want it for.

We implemented it ourselves.

Since the product split – the licensing is a bit more complex.

We are able to monitor all of our applications and with the APM and tie them into a service and our operations team and quickly view all services and pinpoint where the issue would be if its at the application layer or database layer.

The Application Performance Monitor is one of the most valuable tools you can have in your bag for monitoring. With the APM you can replay the end user session and see issues quickly by viewing the session. This has helped us many times with issues such as promo codes not working and customers unable to get to a particular page to end the checkout process.

My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory.

We have had no issues with the stability.

There have been no issues scaling it for our needs.

Foglight Support is great most of the time, support and help with what ever level your issue is.

We chose this product because it could do all the monitoring we where looking for , CPU, MEMORY, SQL, AD, and EXC. The biggest reason we chose this was the end user monitoring

It's straightforward after you understand the terminology in Foglight.

We implemented in house but ran into many issues with all of the pieces of Foglight had to purchase Professional Services.

Our ROI has been great it has saved us many times to resolve issues before customers started complaining.

Foglight can be expensive I would go with the pricing at a three year deal.

Open tickets with support and discuss the pieces of what you are implementing it with support.

Excellent monitoring capability and business service views

South African skill is scarce

It provided an extra layer of monitoring specifically focused on database infrastructure.

Real time database monitoring and alerting are valuable.

The version compatibility needs work.

Stability was always an issue in large environments.

Often times management servers would become overwhelmed.

I never had to deal with support channels.

We didn't have anything in place previously.

I was not involved in this process.

I recall it being a very expensive solution relative to function and stability.

You need to scale it wisely.

The features of the product most valuable to me are the alert system, Performance tuning (PA) and the monitoring capability.

The product has improved the way we respond to database issues as it has made us more proactive. For example: the alerts systems now gives as a global picture of locks, thresholds, etc. for our database systems.

The monitoring capability and performance tuning.

3 years

We had issues with deployment in the beginning until we had an expert guide us through the process.

Stability is not an issue if you have enough resources on your system to handle the load.

So far so good. We have not encountered any issues with scalability. This solution is being used to monitor 20 plus databases.

Customer Service: The level of customer service is good.Technical Support: The level of technical support is good.

We have a separate solution which is core for all of our other systems. Foglight was solely brought in for our databases.

The whole setup process is not complex at all. It helps to be very good technically to understand the architecture.

We did the implementation through a vendor team and they were very skilled and knowledgeable.

The advice I will give to people regarding Foglight is that the technical team who will be using this product will have to be trained well in order for the company to fully benefit from the product.

Initially, it meant we no longer needed to spend time manually checking our existing databases/servers which freed us up for other tasks. It also captures information that we wouldn't otherwise have.

Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents. It replaces a lot of manual tasks and makes it easier for us to be more pro-active and to prioritise issues across multiple systems. It also keeps a history which we use for post incident reviews and performance monitoring.

In an older version of Foglight, we were not able to get any of our custom agents to work properly so that feature was not as much use as we had initially hoped and haven't tried using since. Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful.

I had some issues with the Agents in earlier versions consuming CPU and needing the occasional restart, but we've not had any issues with later versions. The system has been stable now for quite some time.

As our estate grows we can easily incorporate more servers into our existing set up.

I've always had good experience with Dell Support, who we use for other products as well. All of my queries have been answered in the past.

We chose this product over creating our own in-house monitoring procedures. It was recommended to us by several colleagues.

Creating the repository and the management server were quite simple and problem free. Getting the monitoring agents to communicate back to the management server was a bit more tricky but this was mostly down to getting the network set up correctly so not really a direct issue with Foglight itself.

At the time Foglight was still supported by Quest and they sent two representatives to spend a day at our offices to give us a presentation and then aid us through setting up Foglight on our test systems. We then had sufficient knowledge to proceed by ourselves setting up the production equivalent.

In its basic configuration Foglight is relatively easy to install and use and will make supporting a large number of servers/databases much less time consuming. It can be further customised to your own needs.

This product has helped our customers discover Java performance issues in their WebLogic applications.

The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end. Another interesting thing is that this product can work with many databases including freeware (PostgreSQL, MySQL, Oracle, MS SQL). So, it can seriously reduce TCO.

I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace. If you try to compare SaaS and on-premise Foglight versions you can see differences in UI-design. It's my subjective experiences, but SaaS version looks more modern. Hope this helps

I have not encountered any deployment, stability or scalability issues. This is a stable solution.

I rate the level of customer service and technical support 9/10, because 10 is an unattainable ideal. These guys are working fine and really want to help.

Initial setup is really easy. You can install this product by clicking "next-next-next", and it will work fine.

I suggest implementing this solution with the vendor or a system integrator. Otherwise, it could take a long time to find all of its interesting features and possibilities.

This is a difficult question. Many vendors have tried to calculate this measurement, but it's very, very subjective, and their attempts were not successful (IMHO).

I'm a system architect and I receive requests from potential customers. I also have experience with BMC, AppDynamics and New Relic.

You can choose this product if you want to connect Java (or .NET) to database monitoring, because you can see the application’s different activities on the same screen.

This is our solution, which works as a framework in the Foglight interface, and changes the color of the geo-tags depending on the object status.

2 years

• Foglight Transaction Recorder
• Transaction Response Time
• Foglight Management Server

We are able to capture the real time user experience of our solutions and we have an understanding of overall performance.

2 years

We didn't have any issues with deployment.

We had stability issues for FTR. The player used to get hung while running the robot scripts.

We didn't have any issues with scalability.

Customer Service: GoodTechnical Support: Very Good

I think we implemented using a vendor team.