Catchpoint vs Quest Foglight for APM [EOL] comparison

"The solution offers three different ways of slicing data to look for abnormalities."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"Catchpoint provides a great amount of information."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

"Catchpoint's customer service and support are valuable."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics"

"FxV is valuable as we can playback the session."

"Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost."

"Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive."

"Real time database monitoring and alerting are valuable."

"At a glance I can easily see what is going on with all of my VMware ​environments, including top consumers of resources."

"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."

"It provides a history of the activities on our SQL servers."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."

"I would perhaps like to see more SSMS connections."

"I want to see mobile access application in the next release."

"The “cartridge” concept for every little thing is a bit of a bother to implement."

"I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace."

"It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment."

"The version compatibility needs work."

"I think installation and setup needs little more improvement especially when you are installing with external database."

"The solution's pricing varies based on services and licensing models."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing is comparable to the last tool we were using."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"In terms of licensing fees, I believe they were slightly higher."

"Since the product split – the licensing is a bit more complex."

"Foglight can be expensive I would go with the pricing at a three year deal."

"I recall it being a very expensive solution relative to function and stability."

"The price is expensive for us."