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Catchpoint vs Quest Foglight for APM [EOL] comparison

Catchpoint and Quest Software are both solutions in the Application Performance Monitoring (APM) and Observability category. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 86% of Quest Software users who would recommend it.
Catchpoint
Read 14 Catchpoint reviews
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100% willing to recommend
 

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Executive Summary
We performed a comparison between Catchpoint and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability.

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To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: February 2025).
Buyer's Guide
Application Performance Monitoring (APM) and Observability
February 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Application Performance Monitoring (APM) and Observability (41st), Network Monitoring Software (60th), Cloud Monitoring Software (30th), Digital Experience Monitoring (DEM) (9th)
Quest Foglight for APM [EOL]
Average Rating
8.0
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Carl Funk - PeerSpot reviewer
The UI is well designed, so it's easy to get the visibility you want.
There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.
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it_user124704 - PeerSpot reviewer
We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history.
The upgrade process could use some fine tuning. I have done an upgrade of the system as well as added\updated agents, and sometimes that process is a bit cumbersome, and does not go as planned. The JAVA monitor agent also definitely could be more streamlined in terms of monitoring and updating. Also they could use an easier method of 'archiving' data that you do not need necessarily as well as updating agent monitor thresholds. As an update to this, we recently went through an upgrade and went to a newer version (Foglight 5.6.11.3). I would have to say the upgrade process was much better more seamless than previous upgrades. The only item\s that were an issue were the Java EE cartridges for monitoring our Java Weblogic instance. But even that was more straight forward than previous upgrades. Since we will be upgrading to a newer ERP version next year, I will review and update this post to see what if any changes were needed (Cartridge, FMS, Agents) to continue monitoring our new ERP version/release.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"The product's most valuable feature is the ability to identify and troubleshoot network issues."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"Catchpoint's customer service and support are valuable."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"During business hours, it has worked absolutely fine without any issues."
More Catchpoint pros
"Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost."
"FxV is valuable as we can playback the session."
"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics"
"Real time database monitoring and alerting are valuable."
"It provides a history of the activities on our SQL servers."
"The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results."
"Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents."
"With the APM you can replay the end user session and see issues quickly by viewing the session."
More Quest Foglight for APM [EOL] pros
 

Cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"Catchpoint can be improved by focusing solely on network monitoring."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"The old user version was better, it was more user-friendly."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
More Catchpoint cons
"My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory."
"SQL agents often failed but again this may have been addressed in future versions."
"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."
"It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment."
"I think installation and setup needs little more improvement especially when you are installing with external database."
"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."
"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."
"They need to improve the stability of FxM and FxV."
More Quest Foglight for APM [EOL] cons
 

Pricing and Cost Advice

"The solution's pricing varies based on services and licensing models."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"In terms of licensing fees, I believe they were slightly higher."
"The solution's pricing is comparable to the last tool we were using."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"Foglight can be expensive I would go with the pricing at a three year deal."
"Since the product split – the licensing is a bit more complex."
"I recall it being a very expensive solution relative to function and stability."
"The price is expensive for us."
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Top Industries

By visitors reading reviews
Educational Organization
62%
Financial Services Firm
10%
Computer Software Company
6%
Retailer
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
See all answers
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
See all answers
What needs improvement with Catchpoint?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...
See all answers
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Comparisons

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Compared 8% of the time
Kentik vs Catchpoint Logo
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Compared 6% of the time
More Catchpoint Competitors
No data available
 

Product Reports

Buyer's Guide
Catchpoint
February 2025
Catchpoint reportDownload Catchpoint product report
Buyer's Guide
Application Performance Monitoring (APM) and Observability
February 2025
Quest Foglight for APM [EOL] reportDownload Quest Foglight for APM [EOL] product report
 

Also Known As

No data available
Foglight, Dell Foglight
 

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint
Manage your application infrastructure by monitoring the IT components that affect application performance.
Quest Software
 

Sample Customers

Information Not Available
Anji Automotive Logistics, Unimat, Priceline.com
Buyer's Guide
Application Performance Monitoring (APM) and Observability
February 2025
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.