Catchpoint vs Dynatrace comparison

Catchpoint and Dynatrace are both solutions in the Application Performance Monitoring (APM) and Observability category. Catchpoint is ranked #43 with an average rating of 8.5, while Dynatrace is ranked #2 with an average rating of 8.3. Catchpoint holds a 0.5% mindshare in APM, compared to Dynatrace’s 12.7% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 95% of Dynatrace users who would recommend it.

Catchpoint

Read 13 Catchpoint reviews

1,239 Views
753 Comparison Views

100% willing to recommend

Dynatrace

Read 344 Dynatrace reviews

36,984 Views
22,428 Comparison Views

95% willing to recommend

Catchpoint

Dynatrace

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Executive SummaryUpdated on Jul 24, 2024

Dynatrace and Catchpoint are both robust monitoring solutions competing in the monitoring software category. Catchpoint offers superior features and deployment models, but Dynatrace excels in pricing and ROI.

What features are offered by Dynatrace in comparison to Catchpoint?

Dynatrace features AI-driven problem detection, comprehensive monitoring capabilities, and cost-effective solutions. Catchpoint features extensive network monitoring, real-user monitoring, and detailed network insights.

What areas of improvement can be found in Dynatrace in comparison to Catchpoint?

Dynatrace needs better integration capabilities, smoother third-party integrations, and enhanced analytics. Catchpoint needs refined analytics, improved reporting features, and a more streamlined integration approach.

How is the ease of deployment and customer service of Dynatrace in comparison to Catchpoint?

Dynatrace offers simple deployment and comprehensive customer service. Catchpoint’s deployment has mixed feedback but strong customer support.

What setup costs and ROI can be seen with Dynatrace in comparison to Catchpoint?

Dynatrace presents better value for money with higher ROI. Catchpoint is more expensive but provides features that justify its price.

To learn more, read our detailed Catchpoint vs. Dynatrace Report (Updated: October 2024).

Buyer's Guide

Catchpoint vs. Dynatrace

October 2024

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Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

43rd

Average Rating

8.4

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Monitoring Software (56th), Cloud Monitoring Software (33rd), Digital Experience Monitoring (DEM) (8th)

Dynatrace

Ranking in Application Performance Monitoring (APM) and Observability

2nd

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

344

Ranking in other categories

Log Management (4th), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.5%, down from 0.5% compared to the previous year. The mindshare of Dynatrace is 12.7%, down from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Carl Funk

Senior Manager at a training & coaching company with 10,001+ employees

The UI is well designed, so it's easy to get the visibility you want.

There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.

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Sathis-Kumar

Senior Manager at Bank of America

The single-agent format is easy to use and accurately captures issues

We are currently migrating from AppDynamics to the solution. AppDynamics is moving toward a fast model and has a few issues with vendor support. It also requires multiple agents for each function. For example, a Java-related APM requires the installation of another agent. The solution is a bit higher priced than AppDynamics but is more user friendly and only requires one agent, so our application teams prefer it.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"Catchpoint provides a great amount of information."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"Catchpoint's customer service and support are valuable."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

More Catchpoint pros

"The solution can be deployed quickly on-prem. Once it's deployed, you can use discovery and review the process and service on this application."

"I would rate the technical support very well. They work with the inside their development teams to get us the best answer, as much as possible."

"Finally, we have 100% visibility on website performance, including third-party sources."

"You can see every step a transaction goes through, which servers it hits, and what technology it uses."

"We like the user's experience piece: being able to see, from the browser perspective, the user's behavior; being able to answer questions from our customers about why such and such happened, why the performance was slow, why we had an error."

"The stability is rock solid. We put a lot of stress on it."

"It was delivered when we wanted it and has performed exceptionally well."

"Provides more visibility into applications."

More Dynatrace pros

Cons

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

More Catchpoint cons

"We have some issues with react user sessions."

"Cloud monitoring and reporting need improvement, as well as how to manipulate data and export it to share with business executives."

"I was hands on in the setup of the solution. Initially, it seemed a little daunting."

"Make it easier to define applications. E.g., provide an API for applications defined by REST services."

"It could improve its GUI interface. The GUI design is too crowded and the icons are small. Sometimes I end up clicking on the wrong button."

"Dynatrace needs to improve its configuration."

"The one thing I do not like about Dynatrace is that their web dashboards are very very slow. They seriously have to improve their web dashboard configuration and SSL timeouts."

"The configuration of the alerts, that's been a challenge in AppMon for me, right now. Some of the alerts are too noisy, but that might be my lack of some configuration."

More Dynatrace cons

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing varies based on services and licensing models."

"Dynatrace is still kind of an expensive solution compared to others. But I recognize that they are ahead of the competition when we do a feature by feature comparison."

"Just go with Dynatrace. Just start with Dynatrace. Do not go into AppMon. Start with Dynatrace, because AppMon is going to give you so much extra stuff that 99% of your user base will not need it, including yourself."

"Financially Dynatrace was a lot more expensive than AppDynamics."

"Everything is great, but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder to budget for tooling while ensuring we still have the proper insight into our applications."

"Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."

"Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."

"The solution is not cheap."

"The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."

More Dynatrace pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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816,562 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

60%

Financial Services Firm

11%

Computer Software Company

Retailer

Educational Organization

33%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats.

See all answers

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

See all answers

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

Comparisons

ThousandEyes vs Catchpoint

Compared 22% of the time

Datadog vs Catchpoint

Compared 14% of the time

Splunk Enterprise Security vs Catchpoint

Compared 9% of the time

AppDynamics vs Catchpoint

Compared 8% of the time

Kentik vs Catchpoint

Compared 6% of the time

More Catchpoint Competitors

Datadog vs Dynatrace

Compared 13% of the time

New Relic vs Dynatrace

Compared 8% of the time

Azure Monitor vs Dynatrace

Compared 8% of the time

AppDynamics vs Dynatrace

Compared 7% of the time

Splunk Enterprise Security vs Dynatrace

Compared 7% of the time

More Dynatrace Competitors

Product Reports

Buyer's Guide

Catchpoint

November 2024

Download Catchpoint product report

Buyer's Guide

Dynatrace

November 2024

Download Dynatrace product report

Learn More

Catchpoint

Dynatrace

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Sample Customers

Information Not Available

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Buyer's Guide

Catchpoint vs. Dynatrace

October 2024

Free Report: Catchpoint vs. Dynatrace

Find out what your peers are saying about Catchpoint vs. Dynatrace and other solutions. Updated: October 2024.

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