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reviewer2185626 - PeerSpot reviewer
Security Consultant at a comms service provider with 51-200 employees
Reseller
May 18, 2023
Great user behavior analytics feature; easy to integrate and collect data from other solutions
Pros and Cons
  • "Features for user behavior analytics and the rules for attack review are good."
  • "Needs a better ability to customize the check within the console."

What is our primary use case?

We are distributors and sell this product to our customers. I'm a security consultant. 

What is most valuable?

The features for user behavior analytics and the rules for attack review are valuable. I also like the honeypot feature. It's easy to integrate and collect data from other solutions. 

What needs improvement?

I'd like to see a better ability to customize the check within the console. Rules can be customized better if the integration is improved. They now have integration with CrowdStrike so maybe they could have some kind of integration with Microsoft.

For how long have I used the solution?

I've been using this solution for a year. 

Buyer's Guide
Rapid7 InsightIDR
June 2026
Learn what your peers think about Rapid7 InsightIDR. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
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What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

This is a cloud-based product so it's scalable.

How are customer service and support?

The technical support could be improved. We've had times when our requests get stuck with the engineering team and we sometimes don't get a response. That's a problem for us. 

How was the initial setup?

All Rapid7 solutions are easy to deploy because if you have any one of the products, the integrations between these products become easier because they have a lot of the important things within a single port. You get a single platform to visualize a lot of different kinds of data.

What's my experience with pricing, setup cost, and licensing?

The pricing is very competitive because the licensing model that we use is based on endpoints which is different from most other solutions.

What other advice do I have?

This solution is suited to all sizes of organizations. We generally deal with small and medium-sized companies.  

I rate this solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer2275617 - PeerSpot reviewer
Network Support Engineer at a tech services company with 51-200 employees
Real User
Sep 27, 2023
Lets you simplify threat detection and has a fast deployment
Pros and Cons
  • "Rapid7 is easy to use and deploy. It is a simple solution and has easy data pulling."
  • "The APIs can be further improved in Rapid7."

What is our primary use case?

The solution is used as a platform for a better understanding of the Intelligence products that different vendors sell. 

What is most valuable?

Rapid7 is easy to use and deploy. It is a simple solution and has easy data pulling. 

What needs improvement?

The APIs can be further improved in Rapid7. 

For how long have I used the solution?

I have been using Rapid7 InsightIDR for two months. 

What do I think about the stability of the solution?

It is stable solution. 

What do I think about the scalability of the solution?

It is a scalable solution. Presently, there are only small businesses working with the solution. 

How are customer service and support?

The technical support team is good. 

How was the initial setup?

The initial setup is easy. The deployment took only half an hour. It's just a cloud platform. You just have to deploy a connector like Select Pro, and it will set the data from the on-premise. It will send it to the cloud platform, and you can have it installed in five to ten minutes.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution depends on the user. But there is a yearly licensing cost. 

What other advice do I have?

It is a good solution but just has some API issues. I rate the solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
PeerSpot user
Buyer's Guide
Download our free Rapid7 InsightIDR Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Rapid7 InsightIDR Report and get advice and tips from experienced pros sharing their opinions.