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Rapid7 InsightIDR vs SentinelOne Singularity Complete comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
7th
Ranking in Extended Detection and Response (XDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
34th
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (21st), User Entity Behavior Analytics (UEBA) (10th), Threat Deception Platforms (8th)
SentinelOne Singularity Com...
Ranking in Endpoint Detection and Response (EDR)
2nd
Ranking in Extended Detection and Response (XDR)
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
210
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), AI Observability (4th)
 

Mindshare comparison

As of March 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Rapid7 InsightIDR is 1.2%, up from 1.0% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.0%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Complete5.0%
Cortex XDR by Palo Alto Networks3.4%
Rapid7 InsightIDR1.2%
Other90.4%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
SohailHyder - PeerSpot reviewer
Head Of Cyber Security at Super Secure
Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.
Daniel Giacomelli - PeerSpot reviewer
Security and Compliance at a outsourcing company with 1,001-5,000 employees
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex is the best tool for endpoint detection, with playbooks that automate and gather endpoint logs, block malicious processes, and update incident tickets, showcasing end-to-end processes with automation in investigation and reducing the analysis workflow."
"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."
"The protection offered by this product is good, as is the endpoint reporting."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud. It makes it better to use for everybody. It allows for quick learning and updates and can, therefore, offer zero-day malware security. This sharing of metadata helps make the solution very safe."
"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"The most valuable features are the fact that it was running in the background and it would intercept any weird stuff, and the fact that it would send things directly to the cloud for sandboxing. It's quite practical."
"Since they've done their most recent update, the ease to isolate endpoints is valuable. If we find one where there is a virus on it, we can easily isolate it. We don't even have to contact the user. We don't have to manually take them off the network. We can easily isolate them."
"Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."
"The solution is very stable and works very well for what I need it to do."
"I am able to run automated actions based on the output of reports, leaving me extra time to focus on more pressing matters."
"The solution's initial setup is easy."
"Scalability-wise, I rate the solution a ten out of ten. As a cloud tool, the product is highly scalable."
"The ability to ingest Office 365 log files, then process them into events and display them on a map."
"Features for user behavior analytics and the rules for attack review are good."
"The alerting to drive investigations and remediation has been its most valuable feature.​"
"Intelligent alerting to avoid the common problem of alert fatigue associated with traditional SIEMs."
"The threat detection and prevention capabilities are valuable, providing development programming support that enables us to perform fair investigations."
"The solution can search for hidden and dormant threats on encrypted traffic in your environment."
"It is easy to collect and retain logs with SentinelOne."
"The security aspect is the most valuable feature for me."
"I find the application inventory feature to be extremely useful."
"At this point, SentinelOne Singularity Complete delivers everything it promises to do."
"It is easy to manage and install. It has a very nice graphical interface that is very intuitive when end users are using it. You don't have to follow or read a book about 600 pages to have knowledge on how to use it. When SentinelOne is up and running, you can easily find your way."
"SentinelOne Singularity has hundreds of features. The most valuable feature of the solution is the ease of use and threat control."
 

Cons

"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"The price could be a little lower."
"Product might have some bugs."
"The main issue I could point out is the offline agents and the way that it is missing."
"The encryption is not up to the mark."
"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"The ability to tune the collector for custom logs would greatly help."
"The searching feature in Rapid7 InsightIDR needs to evolve"
"Lacks a mobile application."
"Rapid7 doesn't integrate well with all our security tools from various vendors, so we plan to switch. Many of our solutions work with Rapid7, but some do not. We are already searching for a replacement already."
"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."
"The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in."
"I would like to see more development in InsightIDR towards building their SIEM solution and converting it to XDR."
"The product allows us to make only 30 custom rules."
"A weakness seen with one large customer was that the detections were too intrusive, blocking many applications that should have been working, which led to many false positives."
"The grouping feature needs improvement."
"SentinelOne's phishing feature could be improved."
"It is difficult to manage users in SentinelOne."
"They can improve the administrative interface. They can make it more user-friendly."
"The solution can improve by adding more granular firewall capabilities."
"This solution would be more attractive to customers if the price were lower."
"We need to analyze the threats and make decisions based on that, so the analytics could be better at analyzing exactly where the threats are coming from."
 

Pricing and Cost Advice

"Cortex XDR is a costly solution."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"I am using the Community edition."
"This is an expensive solution."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"Cortex XDR's pricing is ok."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"It is a reasonably priced solution."
"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
"The pricing is good, and it is not very expensive."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"Rapid7 InsightIDR is priced very well and is cost-effective."
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"It is more reasonably priced than other vendors."
"The pricing of SentinelOne is less than McAfee."
"It's around $8 per client per month."
"I do not know much about the pricing. What I do know is that the person who negotiates most of the pricing is quite a hard bargainer. In that regard, he often says that he managed to get a very good deal. When we first looked at replacing our old system with Singularity Complete, its price was definitely a big factor. Back then, Singularity Complete was fairly new to the marketplace. We got quite a good deal as an early adopter. They have honored that and respected that we were an early adopter, and I feel we are still getting a very good price."
"The license is paid annually and is competitive."
"Its cost is yearly. It is not much costlier than other leading products available in the market. I would rate it a four out of five in terms of pricing."
"The pricing for SentinelOne Singularity Complete is competitive."
"Spend money on the security for the endpoint."
"We have not been beaten in the market by pricing, so we have been feeling good about that. The discussions we have had over the years keep us at a very low price per unit. It can always get better, but we also know there is a cost to the backend."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
7%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business92
Midsize Enterprise46
Large Enterprise78
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, ...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What is your experience regarding pricing and costs for SentinelOne Singularity?
It is neither too costly, but definitely, it is one of the advantages that SentinelOne is quite adapted towards the p...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
InsightIDR
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Liberty Wines, Pioneer Telephone, Visier
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Rapid7 InsightIDR vs. SentinelOne Singularity Complete and other solutions. Updated: March 2026.
884,192 professionals have used our research since 2012.