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Rapid7 InsightIDR vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
22nd
Ranking in Extended Detection and Response (XDR)
18th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (15th), User Entity Behavior Analytics (UEBA) (7th), Threat Deception Platforms (4th)
SentinelOne Singularity Com...
Ranking in Endpoint Detection and Response (EDR)
3rd
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
203
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), AI Observability (4th)
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Rapid7 InsightIDR is 1.2%, up from 0.9% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.1%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete5.1%
Rapid7 InsightIDR1.2%
Other93.7%
Endpoint Detection and Response (EDR)
 

Featured Reviews

SohailHyder - PeerSpot reviewer
Head of Cyber Security at Super Secure
Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.
Daniel Giacomelli - PeerSpot reviewer
Security and Compliance at a outsourcing company with 1,001-5,000 employees
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Very intuitive and easy to set up."
"The UI is very good."
"The log aggregation and storage provided by InsightIDR has shown no issues with scalability; aggregating over one hundred millions events daily."
"The solution provides satisfying native integration features"
"We were able to identify criminals attempting to login from China and put a stop on their IP locations."
"Log search allows us to dive deep into aggregated logs and query all event types at once.​"
"Scalability-wise, I rate the solution a ten out of ten. As a cloud tool, the product is highly scalable."
"Another very important part of insightIDR is the ability to collect data from endpoint devices via agent software. With a large remote workforce, this allows visibility into the endpoints that are connected to the internet, but not to the corporate network."
"It protects your machine, and it does an excellent job using AI to determine an attack and stop the attack. Its most powerful feature is prevention, and it can unwind ransomware activity as well. So, it is a really useful product in that sense."
"SentinelOne gives us visibility into various high-level vulnerabilities on every gateway on the network. It helps us prevent vulnerable devices from being compromised. We primarily use Singularity for its EDR functions. We're happy with that."
"The offline protection offered by SentinelOne Singularity Complete for my devices is valuable."
"The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring."
"The user interface, ease of maintenance, and the efficient way to identify the root cause of an incident to see all the factors that contributed to it are the most valuable features."
"Its capacity to prevent new threats."
"The most valuble feature of SentinelOne Singularity Complete is the recovery and zero-day detection."
"The most valuable features of SentinelOne are the lateral movement and the use of the Active Directory."
 

Cons

"The searching feature in Rapid7 InsightIDR needs to evolve"
"The main problem lies in the processes within the client's operating systems."
"Lacks a mobile application."
"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."
"The APIs can be further improved in Rapid7."
"The product allows us to make only 30 custom rules."
"Needs a better ability to customize the check within the console."
"Rapid7 doesn't integrate well with all our security tools from various vendors, so we plan to switch. Many of our solutions work with Rapid7, but some do not. We are already searching for a replacement already."
"SentinelOne's customer support is sluggish and frequently fails to deliver sufficient assistance."
"We are not utilizing all the features available with SentinelOne Singularity Complete, including the built-in XDR and Ranger, due to the substantial associated costs."
"We have had one or two occasions when we had to roll back off our Windows machine. Then, we had an issue with SentinelOne where we couldn't let the client make contact with the cloud service anymore. Therefore, the integration with the Windows Service Recovery could be improved in the future."
"Communication and documentation could be improved."
"Their CASB tool needs to mature. I think there are some CASB vendors out there that have a dashboard tool that's much more mature than SentinelOne. That would be the only constructive criticism that I have."
"We had some stability issues when we started working with SentinelOne."
"The solution’s distributed intelligence at the endpoint is pretty effective, but from time to time I see that the agent is not getting the full execution history or command-line parameters. I would estimate the visibility into an endpoint is around 80 percent. There is 20 percent you don't see because, for some reason, the agents don't get all of the information."
"I would like to improve the reports because they are not so customizable and we would like more info from them."
 

Pricing and Cost Advice

"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"The pricing is good, and it is not very expensive."
"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."
"SentinelOne can cost approximately $70 per device."
"The solution's pricing is not too bad for what it's offering, like the documentation that comes with it."
"The cost of endpoint protection is fairly reasonable."
"From what I understand, it is pricey, but it works. It is a very good product."
"Its cost is yearly. It is not much costlier than other leading products available in the market. I would rate it a four out of five in terms of pricing."
"The pricing appears to be pretty affordable."
"We pay $30,000 a year for 275 endpoints. We're growing, so I plan to buy another 75 endpoints. There is still a year and a half left in my three-year subscription, so I'm going to increase my endpoint count by 30 percent."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business87
Midsize Enterprise44
Large Enterprise76
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

InsightIDR
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Liberty Wines, Pioneer Telephone, Visier
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Rapid7 InsightIDR vs. SentinelOne Singularity Complete and other solutions. Updated: December 2025.
880,901 professionals have used our research since 2012.