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Rapid7 InsightIDR vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
25th
Ranking in Extended Detection and Response (XDR)
17th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
31
Ranking in other categories
Security Information and Event Management (SIEM) (14th), User Entity Behavior Analytics (UEBA) (5th), Threat Deception Platforms (4th)
SentinelOne Singularity Com...
Ranking in Endpoint Detection and Response (EDR)
2nd
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
200
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd)
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Rapid7 InsightIDR is 1.2%, up from 0.8% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.7%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete5.7%
Rapid7 InsightIDR1.2%
Other93.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
Providing comprehensive insight into alerts while working towards AI enhancement
I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.
Daniel Giacomelli - PeerSpot reviewer
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the tool's user analysis feature."
"The UI is very good."
"The solution is easy to use, and the interface is intuitive."
"The technical support is a solid 10 out of 10 as they take the time to answer any questions or problems which may arise in a reasonable time frame."
"I have seen that Rapid7 InsightIDR provides security to the networks and endpoints in the company."
"Very intuitive and easy to set up."
"Another very important part of insightIDR is the ability to collect data from endpoint devices via agent software. With a large remote workforce, this allows visibility into the endpoints that are connected to the internet, but not to the corporate network."
"Intelligent alerting to avoid the common problem of alert fatigue associated with traditional SIEMs."
"The deep visibility is a valuable feature. I can use it during threats or alert signals that we get. I can also use it when we have alert signals from other security tools that we have."
"The strength of SentinelOne is that it has an automated, active EDR. It does that first level of what a SOC analyst would do, automatically, using artificial intelligence, so we can focus on other things. Active EDR not only notifies you, but it actually fixes that first level. That is unheard of. Very few, if any, companies do that."
"The terminating or killing remediation process that they use is top-notch. Pretty much anything that is even remotely malicious gets blocked by it within seconds. That is important for us. We have thousands of endpoints with tens of thousands of users. It is hard to do good security for that many people without some kind of automated detection and response. That is what SentinelOne does for us. It helps us automate that process."
"The solution is easy to set up."
"The solution's in-place upgrades have been very helpful."
"SentinelOne’s Rollback is its best feature."
"I am particularly interested in the new app vulnerability module that is included with the Singularity Complete edition."
"I work in vulnerability management, and for me, at the moment, its automation is most valuable. For the SOC team, incident visibility would be most valuable, but for me, it is automation."
 

Cons

"The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in."
"I feel it would greatly benefit from more supported log sources."
"InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal."
"Tenable Nessus is easier to deal with. It's more efficient and accurate. InsightIDR is heavier than Tenable in terms of performance and scanning. Rapid7 would be much easier to use if it had a network connector like Tenable. Tenable's connector allows continuous monitoring over the B caps."
"I would like the ability to adjust the threshold of certain existing alerts. Currently the only option is to change the notifications or create my own alert."
"The ability to tune the collector for custom logs would greatly help."
"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."
"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."
"In terms of improvement, they should work on agents' updates because that is not a strong part. It's not their strong point. It's not straightforward to upgrade agents. I send them questions about it. They already worked on this and they promised that in the next release that they will show me their solution for it. But this year I have had complaints about agents' updates, that they aren't clear."
"There aren't enough reporting capabilities for decision-makers."
"The compatibility with new legacy systems should be enhanced as other EDR products support these systems, which Singularity does not."
"Sometimes, support can be lacking. We would like to have more interactive sessions, which are not currently available."
"In the beginning, we had some issues with their product on some of the Windows 32-bit operating systems."
"DLP support would be a good addition."
"Prior to the purchase and recent changes, experiences with SentinelOne's support and product were not positive."
"The agent itself does not cause any major instability, but it has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing."
 

Pricing and Cost Advice

"It is a reasonably priced solution."
"The pricing and licensing are competitive."
"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"Rapid7 InsightIDR is priced very well and is cost-effective."
"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."
"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."
"It is more reasonably priced than other vendors."
"The cost of endpoint protection is fairly reasonable."
"The pricing appears to be pretty affordable."
"We are on a subscription model by choice. Therefore, we are paying a premium for the flexibility. We would have huge cost savings if we committed to a three-year buy-in. So, it's more expensive than the other solutions that we were looking at, but we have the flexibility of a subscription model. I think the pricing is fair. For example, if we had a three-year tie-in SentinelOne versus Cylance or one of the others, there is not that much difference in pricing. There might be a few euro or dollars here and there, but it's negligible."
"SentinelOne's pricing could be lower."
"Our licensing fees are about $5 USD per endpoint, per month."
"We pay $30,000 a year for 275 endpoints. We're growing, so I plan to buy another 75 endpoints. There is still a year and a half left in my three-year subscription, so I'm going to increase my endpoint count by 30 percent."
"The price of Singularity Complete compared to some of its competitors is competitive."
"The pricing of SentinelOne is less than McAfee."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
8%
Manufacturing Company
7%
Government
7%
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise45
Large Enterprise75
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

InsightIDR
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Liberty Wines, Pioneer Telephone, Visier
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Rapid7 InsightIDR vs. SentinelOne Singularity Complete and other solutions. Updated: September 2025.
872,008 professionals have used our research since 2012.